Northwest Texas Healthcare System

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Northwest Texas Healthcare System

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Northwest Texas Healthcare System

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Dr Farzan is kind, brilliant, goes the extra mile for his patients, takes his time with you, and is MAYO TRAINED! I can't say enough good things about this man! He is a great doctor and great human being.

Deborah Jean Harding Sep 09 2020

Review for Dr. Farzan

Always have long wait times late into the evening in a office that continually repeats recorded health messages. Try listening to them for four or more hours! On the other hand he is patient and listens well. Once you do get to see him, he has time for you

Sep 09 2020

Review for Dr. Sudhakar

Dr. Farzan is very kind. He listens and asks questions. He is supportive and cares about his patients. I wouldn't go anywhere else!

Tracey Sep 03 2020

Review for Dr. Farzan

Dr Farzan and entire staff are extremely knowledgeable, courteous, caring and professional. I highly recommend them for all of your gynecological needs.

Sep 02 2020

Review for Dr. Farzan

Dr. Banwait and Sarah Lozano FNP have been taking care of me for about 8’years and I’ve never had any problems or complaints. Always professional and kind and above & beyond to care for me.

Aug 31 2020

Review for Dr. Banwait

Dr. Atkins is incredible, kind, and a blessing.

David Cochran Aug 28 2020

Review for Dr. Atkins

Dr. Bailey and his staff are great. He's down to earth and takes the time to answer your questions, couldn't ask for better care.

Lee Read Aug 28 2020

Review for Dr. Bailey

The staff were friendly and helpful! It just took a about 30 minutes to get in for my appointment.

Jennifer Aug 26 2020

Review for Dr. Farzan

They were just amazing throughout the whole process. They listened to every concern. I highly recommend this practice.

Saul Ruiz Aug 25 2020

Review for Dr. Atkins

Jennifer C Aug 20 2020

Review for Dr. Farzan

Dr. Farzan is a dedicated professional and is very helpful. He takes the time to explain things to his patients wither it is a procedure or a plan of treatment.

Aug 19 2020

Review for Dr. Farzan

Dr, Clark is very good doctor and every one can trust her. she is very patient to listen and taking care. I 'd like to reference to all of my friends.the clinic staffs also are good.

Aug 10 2020

Review for Dr. Clark

Best dental experience ever.

Aug 08 2020

Review for Dr. Atkins

Great! Dr. Adkins assessed my problem consulted with my dentist and we took care of everything right then and there. Great staff! Would highly recommend to anyone.

Aug 07 2020

Review for Dr. Atkins

Brandy Aug 07 2020

Review for Dr. Clark

Dr. Patel is a God Send Aug 06 2020

Review for Dr. Patel

Love dr. Sreenivasen. Very kind and professional. Always listens to me and answers all my questions. He’s always concerned about my ongoing cancer. So happy I found him.

Wilma Reynolds Aug 06 2020

Review for Dr. Sreenivasan

Elizabeth Barraza Aug 06 2020

Review for Dr. Farzan

Dr Nat is very knowledgeable. He always listens and provides the best of care. I would recommend him to anyone.

Deb Aug 06 2020

Review for Dr. Natividad

Dr. Farzan always makes me feel like I’m the only one in the office. He explains very thoroughly. And I really like him as a dr and as a person.

W. Reynolds Aug 05 2020

Review for Dr. Farzan

Really like him. Very open to questions and explains things well. Highly recommended

Sharon Lemond Jul 29 2020

Review for Dr. Carthel

ND Jul 29 2020

Review for Dr. Albracht

Lauren Horn Jul 29 2020

Review for Dr. Daneshfar

I have been going to Dr. Nativad for 5 years. If I have questions and/or concerns between my appointments Dr. Natividad makes sure he addresses all. I have recemmended him to my family and friends.

Jul 27 2020

Review for Dr. Natividad

J Miller Jul 26 2020

Review for Dr. North

My consultation was top notch. He took all the time I needed and I didn’t feel rushed in getting my questions answered.

Teddy bear donna Jul 23 2020

Review for Dr. Atkins

Dr. Aldeen is the most caring doctor, working 24/7 to ensure his patients are taken care of with dignity.

Tracy Hogan Jul 22 2020

Review for Dr. Aldeen

Highly recommend! He replaced my husband’s hip 6 months ago. There had been no problems and he feels so much better. Wonderful bedside manner and great staff.

Jul 06 2020

Review for Dr. Crossnoe

Paulina Jul 04 2020

Review for Dr. Gerald

Judy dwyer Jul 04 2020

Review for Dr. Ennis

Nice friendly office. All the staff were very helpful and caring. Dr. Atkins took the time to answer all our questions using good examples to clear understanding of the process. Highly recommend them the doctor and his staff. Great example of client care. Have a blessed day.

Betty Hacker Jul 02 2020

Review for Dr. Atkins

These are the most friendliest people in the world, they will listen as you explain your pain and do what it takes to help eleviate it, if your dealing with chronic pain give this people a shot at helping you, I would recommend this place to any one, they truly care and treat you as family.

Edward Johnson Jun 25 2020

Review for Dr. Daneshfar

I admire Dr Daneshfar. He's very intelligent. Very caring. He prays over you

Georgia Nowell Jun 25 2020

Review for Dr. Daneshfar

He is caring, honest, compassionate and thorough.

Melodie lane Jun 18 2020

Review for Dr. Quigley

Friendly, professional and made me feel at ease.

Rick Cozby Jun 16 2020

Review for Dr. Atkins

Caring, kind, excellent doctor.

Jun 16 2020

Review for Dr. Patel

I had carpal tunnel surgery on both hands two weeks apart and Dr. Longhofer is one of the best Dr.’s i have ever had the privilege of seeing, all her staff and assistants ate top notch and i would highly recommend Dr. Longhofer

Ray Pesina Jun 07 2020

Review for Dr. Longhofer

I wrote a review and it wasn’t good,but you didn’t post it.Pick and choose the reviews?what good are they.Tell the truth!

Frank Britto Jun 05 2020

Review for Dr. Martinez-Arraras

Spends adequate time, tries to solve problems, takes medicare showing that he knows older people need help

Donna Smith Jun 02 2020

Review for Dr. Parker

May 28 2020

Review for Dr. Assadourian

I would highly recommend Dr. Hashimoto. He was my surgeon recently & was top notch in all aspects. I have had no problems during recovery & have been very pleased with him & his office/staff.

Amie May 28 2020

Review for Dr. Hashimoto

Dr. Young is one of the best Primary Care Physicians

Mike Melvyn May 26 2020

Review for Dr. Young

I only see Dr. Werner when needed I don't have to see him every year I am happy I cant afford to see him anyway

Mike Melvyn May 26 2020

Review for Dr. Werner

I could tell that I was his last patient of the day!

May 23 2020

Review for Dr. Ellington

Dr, Trehan has been treating myself and my family for many years. He takes the time to visit with you on any ailment you may have and does what it takes to get a diagnosis. Has been a God send! Thank you Dr. Trehan and staff??

May 20 2020

Review for Dr. Trehan

Matt May 20 2020

Review for Dr. Roberts

They are awesome! Super friendly. I am pain free now.

Melissa McArthur May 16 2020

Review for Dr. Atkins

He is very caring and thorough

Gay Chalfant May 14 2020

Review for Dr. Tekeste

I wasn’t in there very long and it was my first time but I liked the Doctor seem to know what he was doing

Judy Fodor May 14 2020

Review for Dr. Atkins

Dr Clark takes the time to listen and then recommends a path forward. Ji

Jimmy Clemmer May 12 2020

Review for Dr. Clark

Dr. Sessions treated my knee and provided excellent care. He was very patient, and professional.

Kartha Gewart May 12 2020

Review for Dr. Sessions

Dr. Reddy has such a calming spirit. He puts you at ease at the same time is very direct as to what is needed to treat you.

May 07 2020

Review for Dr. Reddy

He and his staff were excellent in my care. They were warm and friendly while being very efficient in my care.

Linda Finkenbinder May 06 2020

Review for Dr. Atkins

Very knowledgeable and friendly. Will listen to your needs and have several options to reach your goal.

Joseph Eaton May 05 2020

Review for Dr. Atkins

Shortyswife May 05 2020

Review for Dr. Piskun

sherry kay miles Apr 29 2020

Review for Dr. Atkins

Ed Dodson MD Apr 29 2020

Review for Dr. Schniederjan

I was a new patient. Never made it there. I’m sure she is a nice lady but here receptionist sucks. Terrible. Very condescending. “Hey doc provide some office staff training on customer relations.”

Jon Apr 27 2020

Review for Dr. Clark

Great doctor and staff. Kind and courteous. I highly recommend Dr Atkins should you have a need arise. I was seen the day I called and wait time was only a few minutes.

Apr 26 2020

Review for Dr. Atkins

Dr. Neichoy and staff are awesome and helped and continues to help me through all that was and is still needed. I highly recommend these professional's

Neal Gardner Apr 24 2020

Review for Dr. Neichoy

William Black Jr Apr 24 2020

Review for Dr. Mooring

Dr.Ellington Jr. is a kind, caring doctor who takes the time to listen to his patients and thoroughly explain results and procedures to patients.

Apr 23 2020

Review for Dr. Ellington

Sharon Dickey Apr 23 2020

Review for Dr. Beggs

Dr. Mooring seemed to be a very caring, experienced doctor. He was easy to talk to, seemed very interested in my condition and my first impression was he was going to be a doctor I could trust and feel comfortable being under his care and look forward to a long term relationship.

Don R. Apr 22 2020

Review for Dr. Mooring

Dr. Johnson and his staff where very friendly and I look forward to working with them on my issues.

Debra Lee Shewmake Apr 22 2020

Review for Dr. Johnson

Dr. Atkins got me seen in a very timely manner. I had all my wisdom teeth extracted so it wasn’t a very fun visit, but he and the entire staff were very friendly and explained the whole process. I highly recommend Lonestar Oral snd Maxillofacial surgery!!

Kenzi Redwine Apr 21 2020

Review for Dr. Atkins

Brett Maxfield Apr 21 2020

Review for Dr. Albracht

Outstanding combination of compassion, communication and technical skills.

Robert Ballinger Apr 21 2020

Review for Dr. Albracht

Dr. Neichoy was very informational and very supportive. I appreciate all he has done and his office. I had a couple of rough weeks and Whitney and Piper and crew were amazing.

Apr 17 2020

Review for Dr. Neichoy

Apr 16 2020

Review for Dr. Reddy

He was knowledgeable, compassionate, and articulate. Devised a treatment plan that was effective and explained it well

Dennis Plummer Apr 15 2020

Review for Dr. Mooring

My visits with Dr Peterson were always informative in a relaxed environment. I have had no surprises so far. Dr Peterson is the best weight loss doctor and I highly recommend him.

Kathy Clements Apr 15 2020

Review for Dr. Peterson

Dr. Bridges sees my entire family. A great man, and an excellent Doctor. He truly cares about his patients, and it shows with his dedication, one-on-one time, and his follow up!

J. Shipley Apr 15 2020

Review for Dr. Bridges

Very good and appreciated all precautions taken

Carol Smith Apr 10 2020

Review for Dr. Johnson

Dannie Cagle Apr 09 2020

Review for Dr. Schniederjan

He treated my husband about 8-10 years ago. We loved him. Was glad to be under him concerning my sleep Apnea test. Great Doctor and felt very good about the diagnosis. Very personable and did not act in a hurry.

Mary McCaffree Simmers Apr 08 2020

Review for Dr. Mooring

Very kind and courteous office!!!They are informative and knowledgeable. Would strongly recommend!

Apr 07 2020

Review for Dr. Atkins

Great Doctor and treats patients with respect

Doug Blair Apr 05 2020

Review for Dr. Gonzalez

Doris Mauldin Mar 31 2020

Review for Dr. Winston

I saw Dr Doug for my knee. He has injected my knee for pain relief. He has a great office staff! Dr Doug is very knowledgable and professional. I highly recommend him!

Mar 22 2020

Review for Dr. Albracht

The staff was very friendly and answered all my questions very well. Dr. Atkins was very nice and professional and made me feel at ease about my procedure. I highly recommend!

Mar 21 2020

Review for Dr. Atkins

Dr.Mooring and his staff are very caring and concerned about my health takes time and answers any questions I might have

lisa Mar 18 2020

Review for Dr. Mooring

Mar 11 2020

Review for Dr. Mendoza

very professional- easy to understand

Shirley Smith Mar 11 2020

Review for Dr. Beggs

Great help from staff. Dr speaks with much authority and knowledge I hope my results rise to my expectations.

Glen Brosier Mar 10 2020

Review for Dr. Atkins

Excellent experience. Everyone was super professional and made me feel as if I wasn’t just one more patient.

Ts buege Mar 09 2020

Review for Dr. Atkins

Dr. Johnson was great, he explains things well.

Allen Varnon Mar 09 2020

Review for Dr. Johnson

Worst doctor I have had and worst office staff, so glad he's leaving Amarillo, good riddance!!!

Kristi James Mar 07 2020

Review for Dr. Gowdagere

Was very pleased. Was very gentle , courteous & professional. Would highly recommend

Ramona Runyon Mar 07 2020

Review for Dr. Atkins

Great time Dr.Doug is great staff very helpful.

Dr. Dennis M. Plunk Mar 06 2020

Review for Dr. Albracht

I have been a patient of Dr. Johnson for quite a while now. I am very pleased with him. He and his staff are very friendly and professional. I enjoy visiting with him. He always explains my condition and answers my questions. What more could you ask for?

Dennis Mar 02 2020

Review for Dr. Johnson

Knowledgable and personable physician who was very helpful in making me feel comfortable during a scary diagnosis of cancer.

Gloria Hendrix Feb 27 2020

Review for Dr. Gwozdz

The very best ever.

Richard E. Armstrong Feb 26 2020

Review for Dr. Atkins

Dr Beggs is s kind ,caring person. You can talk to him about your problem and he listens. Does what he can to help you. Been going to him for years. His nurse and tech are the same way, very caring.

Evelyn Webb Feb 25 2020

Review for Dr. Beggs

Feb 25 2020

Review for Dr. Beggs

It was fast. In and out. He explained the plan and executed it smoothly. Wasn't looking forward to driving to Amarillo for this procedure, but sure glad I did. Thanks for making it as fast and painless as possible!

Feb 25 2020

Review for Dr. Atkins

Location

Northwest Texas Healthcare System

1501 S Coulter St, Amarillo, TX 79106

Frequently Asked Questions

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