Northwest Texas Healthcare System

70%

Patients that would definitely recommend
Equal to the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

6 ratings were worse than expected

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

70%

Would definitely recommend
Equal to the national average

Northwest Texas Healthcare System

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Northwest Texas Healthcare System

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Very impressive. Very professional. Very carrying.

Stan Harrison Sep 15 2021

Review for Dr. McCollum

I love Dr. Atkins. He and his staff are all kind and helpful. I would highly recommended him.

Karen McMurray Sep 13 2021

Review for Dr. Atkins

Alysa Leal Sep 10 2021

Review for Dr. Patel

Cirildo Leal Jr Sep 10 2021

Review for Dr. Patel

Dr. Atkins is a wonderful man and great surgeon. He is kind and compassionate and I highly recommend him. His office staff is very professional and caring. I will continue to see him as he helps me return to good health.

Leesa Hodges Sep 10 2021

Review for Dr. Atkins

Location

Northwest Texas Healthcare System

1501 S Coulter St, Amarillo, TX 79106

Frequently Asked Questions

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Does Northwest Texas Healthcare System score well in safety ratings?