Medical City Plano

73%

Patients that would definitely recommend
3% higher than the national average


Medical City Plano is a medical facility located in Plano, TX. This hospital has been recognized for Gynecologic Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gynecologic Surgery Excellence Award™ (2020)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Medical City Plano

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Medical City Plano

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

excellent

Sharon W. Jun 20 2021

Review for Dr. Vine

Excellent care both on shoulder and knee, one required surgery, one did not. Dr Troop was 100% correct on diagnosis and treatment. I highly recommend Dr Troop and his staff for their expertise.

Robyn Jun 20 2021

Review for Dr. Troop

Dr. Kheshgi answered my questions and gave though explications. She explained why she was ordering lab tests and x-rays and set goals for the next appointment.

Elizabeth T. Jun 19 2021

Review for Dr. Kheshgi

Dr. Malik is an awesome doctor, he is very thorough and caring about his patients. He will always be the one we go to for digestive health care.

Engleburg Toney Jun 19 2021

Review for Dr. Malik

Excellent doctor

Ken Schneckner Jun 19 2021

Review for Dr. Cooley

Location

Medical City Plano

3901 W 15th St, Plano, TX 75075

Frequently Asked Questions

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Does Medical City Plano score well in safety ratings?