Medical City Plano

77%

Patients that would definitely recommend
7% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Medical City Plano

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Medical City Plano

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

This last visit was perfect, as most are. I gave a 4 because I waited more than an hour the time before. In general, we have not had a bad experience. Everyone is professional and friendly.

Jul 15 2020

Review for Dr. Brooks

Jane Ann Mack Jul 14 2020

Review for Dr. Belitere-Blessing

Good doctor

Israel boski Jul 14 2020

Review for Dr. Terrill

Dr Ackerman performed an EGD to follow up on issues with my pancreas. He is an outstanding, caring physician who fully explains the findings.

Jul 14 2020

Review for Dr. Akerman

Jul 14 2020

Review for Dr. Abraham

Jul 13 2020

Review for Dr. Terrill

Impressive ability to explain my problem and how to correct it. He fixed it exactly like he said he would. Great surgeon

Roy Jul 13 2020

Review for Dr. Dickerman

Sherry Stenger Jul 13 2020

Review for Dr. Hopkins

Very efficient and informative about my recovery progress. Best doctor so far in my many attempts to get a solution to my problem. I recommend!!!!

Jerry Milos Jul 11 2020

Review for Dr. Hopkins

Victoria Escobar Jul 10 2020

Review for Dr. Gulati

Simply outstanding. From the front office staff to the nurse and radiologist to the doctor himself. Couldn't ask for any better!

Doug F Jul 09 2020

Review for Dr. Troop

Excellent team

Jul 09 2020

Review for Dr. Salinas

She takes time to find the best treatment for your health issues by customizing them. She offers alternative regenerative medical treatment not the traditional pain management options

Anonymous Jul 09 2020

Review for Dr. Adepitan

Great experience. My foot is already much improved after seeing Dr Chaim.

GL Jul 08 2020

Review for Dr. Chaim

Ilona Jul 08 2020

Review for Dr. Mackenzie

Anonymous Jul 07 2020

Review for Dr. Adepitan

I love her, she is very sweet and she knows what she is doing. highly recommend her.

Halima A. Jul 07 2020

Review for Dr. Adepitan

Dr. Chaim is an excellent doctor. He has treated myself and other family members over the years. His new office is very nice and staff very friendly.

Jul 07 2020

Review for Dr. Chaim

Dr. Hopkins is the best doctor fix my hip and I couldn’t feel any better he’s a great doctor that will listen to you and takes time to make sure You understand everything The staff is just great they make you feel important to them

Jack VanderStelt Jul 07 2020

Review for Dr. Hopkins

My daughter received an ingrown treatment. Couldn't recommend more. Best foot doctor around.

Jul 04 2020

Review for Dr. Lee

Very positive experience. Dr. Barry and his staff have 'got it together'.

Jul 04 2020

Review for Dr. Berry

Been a patient for about 5 years. Very thorough and explains condition well. Never feel rushed during my appointment.

Jul 04 2020

Review for Dr. Lund

Shannon Jul 04 2020

Review for Dr. London

Great doctor and wonderful staff. Always enjoy my visits.

Jul 03 2020

Review for Dr. Lue

He was awesome! Went into great detail about my up and coming surgery! I have the utmost respect about his knowledge and character! Love the staff!

Leon Casey Jul 03 2020

Review for Dr. Courtney

very attentive and willing to go above and beyond to ease your discomfort

Muhammad J. Jul 03 2020

Review for Dr. Adepitan

Awesome

Bea W. Jul 03 2020

Review for Dr. Adepitan

Excellent trusted physician. I moved to Texas 21 years ago and have been a patient over those years...Surgery and wellness. Dr Monier is one of the best doctors out there. And the nurse and staff are always caring and professional. 5 stars ??????????

Cheryl Kowalski Jul 03 2020

Review for Dr. Monier

I have been anemic, it has been a tough for me to handle it, diagnose by different doctors was never correct. I found Dr. Trumble extremely knowledgeable, with comprehensive diagnose. I was impressed. A great care taker. I highly recommend Dr. Trumbly as a great hematologist.

Sattar Jul 02 2020

Review for Dr. Trumbly

Professional services and honest.

Jul 02 2020

Review for Dr. Berry

Carol Graham Jul 02 2020

Review for Dr. Chilakapati

Cliff Corenblith Jul 02 2020

Review for Dr. Lieman

Very professional and explained and listened to your concerns

Jul 02 2020

Review for Dr. Abraham

Dr Dauber is great. Listens to your concerns and does not try to over treat with unnecessary procedures.

Rochoa68 Jul 02 2020

Review for Dr. Dauber

Dr. Fair is an amazing Doctor my son has been seeing her since birth and she has always done what’s best for my son. I highly recommend her if you are looking for a Pediatrician.

Jul 02 2020

Review for Dr. Gair

Have been his patient for more than 2 years and Dr. Gaddam has been the best physician I met in my life. Prompt, compassionate and skillful.

NJ Jul 01 2020

Review for Dr. Gaddam

Love Dr Chaim and his staff!! Efficient, informative, great bedside manor!

Vicki Culpepper Jul 01 2020

Review for Dr. Chaim

Daniel J. Meiberg Jul 01 2020

Review for Dr. Lue

A very comfortable atmosphere. Professional. A place you want to go to to take care of your heart.

Coni M. Jul 01 2020

Review for Dr. Singh

very very good. quick relief.

Richard Riggs Jul 01 2020

Review for Dr. Chaim

Outstanding in every way

Jul 01 2020

Review for Dr. Troop

Best doctor in Frisco and Dallas.

Jul 01 2020

Review for Dr. Terrill

Shaunna sifford Jun 30 2020

Review for Dr. Rizvi

Great service

Rick M. Jun 29 2020

Review for Dr. Singh

Jill Hartel Jun 29 2020

Review for Dr. Hopkins

Jesse villarreal Jun 29 2020

Review for Dr. Akerman

Linda Larbi-Cherif Jun 29 2020

Review for Dr. Reddy

J.B. Jun 28 2020

Review for Dr. Flores

Family atmosphere! Enjoy myself on every visit....

Tavarus Thomas Jun 28 2020

Review for Dr. Hopkins

Dr. Tan is very knowledgeable, and his mood and manner dealing with his patients is excellent and appreciated...

L.W. Bryant Jun 28 2020

Review for Dr. Tan

Excellent care! He is very kind and easy to talk to. He listens to me and I never feel rushed through a visit.

Glenda Battle Jun 27 2020

Review for Dr. Zodrow

Dr Chaim seemed very thorough in my assessment.

Jun 26 2020

Review for Dr. Chaim

Very good, if Dr. Smith wasn’t retiring I would very much recommend him to my friend and family.

Blane Drury Jun 26 2020

Review for Dr. Smith

Cheri Rubin Jun 26 2020

Review for Dr. Chaim

The visit was very good. Friendly staff and very knowledgeable and patient Dr. I was very satisfied with the visit

Jun 26 2020

Review for Dr. Dauber

Chris Derrer Jun 26 2020

Review for Dr. Sharma

Lee DeAn Sellmann Jun 26 2020

Review for Dr. Walker

Lindsey at Setty plastics is a amazing injector. She listens and dies what’s best for your face and goals!

Shannon Jun 25 2020

Review for Dr. Setty

Knowledgeable, informed, personable. I would never see another hematologist. I am pleased to highly recommend Dr Trumbly.

Jun 25 2020

Review for Dr. Trumbly

Edward R. Jun 25 2020

Review for Dr. Glidden

I found Dr. Ackerman very professional. He listened to my questions and concerns. I was very pleased with the consultation.

Jun 25 2020

Review for Dr. Akerman

Doctor is pleasant, respectful and informative.

Jun 25 2020

Review for Dr. Eidem

She had been my primary doctor for several years and highly recommend her. She and her staff are professionals and care about my health now and future. I’ve never had issue with procedures, diagnosis or the ability to explain any issues or recommendations.

Jun 25 2020

Review for Dr. Duewall

Sharron Roberts Jun 24 2020

Review for Dr. Glidden

My now 2 yr old (1 yr at the time) was so happy after her ear tube placement. No more oral antibiotics for ear infections. Only one ear infection in the last year. Good work by a good doctor.

Ellen Jun 24 2020

Review for Dr. Pahlavan

pleasent

Todd W. Jun 24 2020

Review for Dr. Singh

Diedra Jun 24 2020

Review for Dr. Brooks

Got in and out safely and quickly. All of my questions were answered and we rescheduled my next appointment.

Jun 24 2020

Review for Dr. Rizvi

F. Sheppard Jun 24 2020

Review for Dr. Akins

Dr. Jabbour is the BEST. Period. He saved my life. He got me through the most difficult year of my life and I trust his expertise and wisdom completely. Colectomy, temporary colostomy, reversal, and a handful of surprises, and there is not another surgeon I would have felt as confident with.

Michelle V Jun 24 2020

Review for Dr. Jabbour

Very attentive and listened to all my issues!

Jun 24 2020

Review for Dr. Pahlavan

Cindy Badon Jun 24 2020

Review for Dr. Eller

Made me very comfortable with detailed questioning and diagnosis and advice based on this. also proactively enrolled me in the ccm process

Balu P. Jun 24 2020

Review for Dr. Singh

Dr. Singh is hands on. All staff is amazing. Walked us thru all we need to do to help our family member.

Juanita C. Jun 23 2020

Review for Dr. Singh

I agree with the comments about the reception person. But, Dr Sun could not be more kind, helpful, and professional.

Jun 23 2020

Review for Dr. Sun

I had a wonderful experience while visiting Dr. Singh's office. Dr. Singh and staff are very friendly and informative.

Casey A. Jun 23 2020

Review for Dr. Singh

I went to Dr Glidden for a knee injury. He quickly diagnosed a medial meniscus tear. Surgery was quick and easy. Dr. Glidden was friendly and comforting and his staff was top notch. The whole process couldn't have been better.

Jun 23 2020

Review for Dr. Glidden

Jun 22 2020

Review for Dr. Setty

EGM Jun 21 2020

Review for Dr. Tan

JWall Jun 21 2020

Review for Dr. Terrill

Bill Killgore Jun 20 2020

Review for Dr. Troop

Terri Alexander Jun 20 2020

Review for Dr. Farooqi

I would highly recommend Dr. Pahlavan! He has been amazing with my son! Not only does he explain conditions/procedures to me, he even explains them to him and always makes him feel comfortable!

Jun 19 2020

Review for Dr. Pahlavan

Dr. Pahlavan has been wonderful! He put tubes in our 3yr old daughters ears and everything has gone smooth. He checks them every 6 months. He has a great bedside manner. Explains things well, very friendly and good with kiddos! Highly recommend him!

Melissa Lewis Jun 19 2020

Review for Dr. Pahlavan

Shoulder issue. I called and got in quickly. Upon arrival check in was easy and really no wait time. The staff was courteous and took time to understand my issue. Dr. Troop was great, listened to my issues and we came up with a treatment plan. I appreciated not a lot of wait time during this time.

V Reagan Jun 19 2020

Review for Dr. Troop

Great service . Great follow up . thank you so much for taking a great care of me .

ayman omar Jun 19 2020

Review for Dr. Cocco

Dr. Dauber is super thorough and knowledgeable. I recommend him without any hesitation.

Jun 19 2020

Review for Dr. Dauber

Andrea Rucker Jun 18 2020

Review for Dr. Hopkins

Second colonoscopy, last one in 2017. Good experience then and an excellent experience this time. Would not go any where else! Dr Leverton is very caring and professional.

Jun 18 2020

Review for Dr. Leverton

Rick Jun 17 2020

Review for Dr. Hopkins

Wonderful Doctor

Mike H Jun 17 2020

Review for Dr. Terrill

Dr. Pahlavan is one of the best doctor's I've worked with. He is friendly, funny, and knows how to work with his patients. Everything he does is top notch. His office staff, nurses, and such are all great to work with and always treat you well.

Jun 17 2020

Review for Dr. Pahlavan

I've been seeing Dr. Singh for years and could not ask for a better doctor. I feel confident in his practice and staff.

Joyce W. Jun 17 2020

Review for Dr. Singh

Jun 16 2020

Review for Dr. Tan

Dr. Philips was very attentive and provided me the information that I needed to make me feel more at ease

Christina Jun 16 2020

Review for Dr. Philips

Dr. Rizvi is quite simply the best!!! He genuinely cares for his patients and wants the best for them.

Carl Hill Jun 16 2020

Review for Dr. Rizvi

Location

Medical City Plano

3901 W 15th St, Plano, TX 75075