Medical City McKinney

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Medical City McKinney

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Medical City McKinney

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Laura Butler Jul 02 2020

Review for Dr. Cai

Jo Anne Pitcher Jun 30 2020

Review for Dr. Hoang

I've been Dr. Kawalsky's patient for over twenty-five years. He's seen me through by-pass surgery and two angioplasties successfully. I have the utmost confidence in him and his associates and the staff at North Texas Heart Center which I consider a Dallas institution.

Steve Gooch Jun 30 2020

Review for Dr. Kawalsky

Shaunna sifford Jun 30 2020

Review for Dr. Rizvi

Thomas Sullivan Jun 29 2020

Review for Dr. Guerra Jr

Easy to talk to, gives you the time needed to ask questions and answers the all.

Jun 29 2020

Review for Dr. Musselman

whole team is always awesome

Bill Darling Jun 29 2020

Review for Dr. Thrasher

Dr. Tan is very knowledgeable, and his mood and manner dealing with his patients is excellent and appreciated...

L.W. Bryant Jun 28 2020

Review for Dr. Tan

I find Dr. Musselman very friendly and knowledgeable

James D Sims Jun 27 2020

Review for Dr. Musselman

Donna Francis Jun 27 2020

Review for Dr. Kawalsky

Dr. Diehl has a great bedside manner. He takes his time, answers all my questions. Dr. Diehl has helped me get back to life again. Would highly recommend him!

Leigh Jun 26 2020

Review for Dr. Diehl

Yearly checkup. Prompt check-in and prompt seeing Dr. Musselman. He and his staff are efficient, but never make you feel rushed. He is a very reassuring doctor and it is always a pleasure to see both he and his staff.

Nancy K. Hamilton Jun 26 2020

Review for Dr. Musselman

Lindsey at Setty plastics is a amazing injector. She listens and dies what’s best for your face and goals!

Shannon Jun 25 2020

Review for Dr. Setty

Patient oriented, very kind, attentive doctor. Definitely recommend.

Rebecca Jun 25 2020

Review for Dr. Thrasher

Got in and out safely and quickly. All of my questions were answered and we rescheduled my next appointment.

Jun 24 2020

Review for Dr. Rizvi

Dr. Jabbour is the BEST. Period. He saved my life. He got me through the most difficult year of my life and I trust his expertise and wisdom completely. Colectomy, temporary colostomy, reversal, and a handful of surprises, and there is not another surgeon I would have felt as confident with.

Michelle V Jun 24 2020

Review for Dr. Jabbour

Dr Mauer is a great doctor! Surgically spectacular!! I would recommend him to family and friends. Do not hesitate. He is terrific!

Jan Quinn Jun 23 2020

Review for Dr. Maurer

Jun 22 2020

Review for Dr. Setty

Open Heart Surgery

Robert Jun 22 2020

Review for Dr. Acuff

EGM Jun 21 2020

Review for Dr. Tan

Everything went very well!

William W. Phelps Jun 21 2020

Review for Dr. Musselman

George Vaughan Jun 20 2020

Review for Dr. Kawalsky

Great attitude from all staff. Appt times tend to run behind.

Jun 19 2020

Review for Dr. Maurer

You cannot find a better Doctor he is the best , never keeps you waiting long

Billy Williamson Jun 17 2020

Review for Dr. James

michael cox Jun 17 2020

Review for Dr. Tariq

Jun 16 2020

Review for Dr. Tan

Direct to the point, knowledgeable.Gave me options for shoulder pain. Awaiting MRI

Jun 16 2020

Review for Dr. Maurer

Dr. Rizvi is quite simply the best!!! He genuinely cares for his patients and wants the best for them.

Carl Hill Jun 16 2020

Review for Dr. Rizvi

Ed Kohorst Jun 15 2020

Review for Dr. Musselman

Jun 14 2020

Review for Dr. Clarke

Dr. Kawalsky has been my doctor for over eight years. He is very thorough and makes me feel safe. His staff goes the extra mile to take care of any need that arises - i.e. prescriptions, testing, and appointments. Overall, I am happy my heart health is in Dr. Kawalsky’s hands!

Virginia Gilhooly Jun 13 2020

Review for Dr. Kawalsky

Bit long but well worth the wait. Highly professional staff. Dr. Salinas extremely knowledgeable and professional. He made time to answer all my questions and stayed to give me even more information. I feel very confident in his care.

Jun 13 2020

Review for Dr. Salinas

Dr. Diehl is the finest doctor out there. He replaced both of my hips and has always been the utmost professional.

Karen Holditch Jun 10 2020

Review for Dr. Diehl

I have trusted my heart condition with Dr. Kawalsky for over ten years and he has never disappointed. His knowledge and genuine concern for my well being is top notch. I cannot day enough great things about him.

Greg Draxler Jun 10 2020

Review for Dr. Kawalsky

Six week follow up appointment on knee scope. Swelling was still pretty high so Dr. Maurer recommended a steroid shot and took care of it right there. Appointment took less than 45 minutes and even allowed for a few minutes of catching up with the doc. Love Maurer!

Jun 10 2020

Review for Dr. Maurer

Andy Skinner Jun 09 2020

Review for Dr. Rizvi

I recently visited Dr. John Tan and was very pleased with the service I received from Dr. Tan and his staff. I was seen by Dr. Tan with-in 30 minutes of my appointed time.

Jun 08 2020

Review for Dr. Tan

Jill Jun 07 2020

Review for Dr. Jett

Excellent facility. Easy access. Cordial work staff. Dr Musselman was very engaging and spoke with me about all issues.

Jun 07 2020

Review for Dr. Musselman

Great doctor and staff. No wait time. Felt very safe

Gill kallenberger Jun 07 2020

Review for Dr. Rizvi

First of all Drs assistance are very good at greeting their patients second Dr is very carrying and interest in her patients have had her as my Dr for over 10 years and she really worried about my heart condition!

CLB Jun 04 2020

Review for Dr. Hoang

Wail Kassem Jun 03 2020

Review for Dr. McBride

So far, very good. Just had first appointment 2 days ago, Will return for blood work and further consultations. Hoping for a beneficial medical relationship.

Alice B Shub Jun 03 2020

Review for Dr. Perijoc

Dr. Krock saved my life at the ER. I was very fortunate to be in the right hands at that crucial time of life and death. He truly cares for his patients. If not for him I would not be here today. I would definitely recommend him to anyone with cardiac issues.

Anita Jun 02 2020

Review for Dr. Krock

Anita Jun 02 2020

Review for Dr. McBride

El Dr Maurer es un Excelente médico!!! Tengo visitándolo más de 10 años. Y siempre me atiende muy bien. Explica tu diagnóstico y sobre todo, siempre te da varias opciones, antes de una cirugía. Súper recomendable!! Tiene personal bilingüe!!

Ga Ruiz Jun 02 2020

Review for Dr. Maurer

Very good doctor. He listens to you and answers the hard questions.

Janet Schumacher Jun 02 2020

Review for Dr. Salinas

Dr. Setty and his staff were wonderful. They treated me with respect and made me feel totally comfortable. My liposuction procedure went great and the results are phenomenal! I definitely recommend Dr. Setty. Thank you!

Jun 02 2020

Review for Dr. Setty

took time to listen to me and offer me options very kind and patient excellent doctor

Jun 02 2020

Review for Dr. Messner

First visit -staff was courteous and competent. PA and Dr took time explaining and welcomed and encouraged any questions

Arthur Goolsbee Jun 01 2020

Review for Dr. McBride

Dr. Tan. has always been kind and professional. I have total confidence in his care.

jackie Stewart Jun 01 2020

Review for Dr. Tan

David Musselman has been my heart Doc for 34 years and he has kept me in good physical condition for that time. He is easy to talk to and I highly recommend him.

Jerry HogN May 31 2020

Review for Dr. Musselman

Very professional environment. Excellent doctor.

May 31 2020

Review for Dr. Tan

5 stars to all in this office from receptionists to check out personel and nurses. Dr. Tan not only expertly treats heart disease but he also cares for his patients.

May 31 2020

Review for Dr. Tan

Excellent doctor/surgeon, has been treating my family members for several years.

J. Hammond May 29 2020

Review for Dr. Diehl

Excellent

May 28 2020

Review for Dr. Kotwal

Professional and caring. He explained everything clearly, and I felt completely safe with Dr. Duffy.

May 28 2020

Review for Dr. Duffy

Very congenial obviously very knowledgeable been in the business a long time I’ve had great success with my condition highly recommend

Jody schuler May 27 2020

Review for Dr. Kawalsky

It was very pleasant. Clean, professional, and extremely friendly environment. I was nervous about my appointment but they made it a great one. Dr. Guerra took his time and listened to my concerns. He was very pleasant and genuine. I highly recommend.

Sandra May 26 2020

Review for Dr. Guerra Jr

JKeith May 26 2020

Review for Dr. Diehl

Perfect

May 26 2020

Review for Dr. Kawalsky

Jennie May 26 2020

Review for Dr. le Voyer

Nancy Crandell May 24 2020

Review for Dr. Graham

Dr. Maurer is very knowledgeable about your injury and stresses that it takes time to get back to 100 %. He is very easy to communicate with.

Roger L. Taylor May 23 2020

Review for Dr. Maurer

Knowledgeable and friendly

Joe Sanchez May 22 2020

Review for Dr. Maurer

Good visit. Dr. Maurer is great. He spends time to talk and catch up. I heartily recommend him.

Dan Hegarty May 20 2020

Review for Dr. Maurer

Beth Davis May 20 2020

Review for Dr. Butt

Dr. Haridas is a great listener and pays attention to detail..having a complicated medical history, this is important to me. I cannot say enough good things about her kindness and competence. Her office staff is top notch. Highly recommend her.

Karen Blevins May 20 2020

Review for Dr. Haridas

Josh E. May 20 2020

Review for Dr. Benae

Dr Maurer was very nice and informative regarding my injury. I would recommend him to anyone. The staff there is so sweet!

Mindi Liming May 20 2020

Review for Dr. Maurer

Dr. Wang LISTENS. In two months he has adjusted medications and the positive impact has been incredible. I truly had doubted I would ever have the peace and mental peace I now have and am quite grateful to Dr. Wand and his incredible staff.

Karen Furlong May 19 2020

Review for Dr. Wang

Great Doctor. His staff worked to get me taken care of within a week of being seen

May 19 2020

Review for Dr. Wang

Sherry Gertenbach May 19 2020

Review for Dr. Padda

Dr. Hoang is wonderful. Thorough and patient.

May 18 2020

Review for Dr. Hoang

I have been a patient of Dr. Tan for a many years, and he's amazing. He's very tentative; always very caring. He's punctual, and can be reached anytime, if I have questions. I recently had a televisit with him, and I love this option. I would highly recommend Dr. Tan!

Liza Krisher May 18 2020

Review for Dr. Tan

Dr. Guerra always listens to my concerns and gives clear observations.

Jerry Fillebrown May 17 2020

Review for Dr. Guerra Jr

Dr. Putcha is down to earth, good listener, and easy to understand. I've been his patient for 14 yrs. through some serious illness. I've have been in remission for my the last 9 yrs with the help of Dr. Putcha. Thank you for always being straightforward and honest when it comes to my health.

Jennifer Ranney May 16 2020

Review for Dr. Putcha

Excellent experience from initial call to surgery and through post op appointments.

May 15 2020

Review for Dr. Diehl

Tamye Roberson May 15 2020

Review for Dr. Pong

May 15 2020

Review for Dr. Canavan

Pretty Simple.. The Man saved my "Life.!! With less than a week to go.

Warren Smith May 14 2020

Review for Dr. Cai

Linda Leciejewski May 14 2020

Review for Dr. Krock

I was very much pleased with the doctors ability to make sure that I understood what my up coming procedure will be

Al Duffey May 14 2020

Review for Dr. Putcha

Great doctor. Listens well and spends the needed time answering questions and not rushing.

Angela C May 13 2020

Review for Dr. Maurer

May 12 2020

Review for Dr. Rahman

Dr. Evans is an excellent and thorough doctor. I felt like she answered all questions and talked through my concerns.

Crystal Messersmith May 12 2020

Review for Dr. Evans

On time, efficient and answers all questions. Makes good suggestions

Kathryn Catlett May 12 2020

Review for Dr. Salinas

Angie K May 12 2020

Review for Dr. Setty

Great Cardiologist. Very knowledgeable and caring. Thank you Tan Krishna

Best Cardiologist in Town. May 11 2020

Review for Dr. Tan

Dr.Hoang is one of the most talented and Amazing person...she been my doctor for 15+ years..and I'm so lucky to have a doctor , who is honest and always ask me if I'm doing OK and care about her patiens...I'm always happy and satisfied.. About Dr.hoang and her team..

Misters Seife May 11 2020

Review for Dr. Hoang

Positive and informative

Gregory Hedges May 10 2020

Review for Dr. Acuff

patucker@att.net May 10 2020

Review for Dr. Tan

This was my first visit with Dr. Evans. It was a very good visit and I look forward to our relationship in the days ahead.

Jimmy Phillips May 09 2020

Review for Dr. Evans

I would recommend Dr. Putcha to every person that has any kind of digestive issues. He has been taking care of me for 10 plus years. He is very intelligent, knowledgeable and caring. He always helps get my health back on track.

Geneva Allison Clark May 09 2020

Review for Dr. Putcha

May 08 2020

Review for Dr. Ali

Every time I've gone into see the doctor he has been great , he listens to hiw I'm doing and explains things going on.

Emma Palmer May 07 2020

Review for Dr. Fajardo

Location

Medical City McKinney

4500 Medical Center Dr, McKinney, TX 75069