Christus Saint Michael Health System

77%

Patients that would definitely recommend
7% higher than the national average


Christus Saint Michael Health System is a medical facility located in Texarkana, TX. This hospital has been recognized for Coronary Intervention Excellence Award™, Gynecologic Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™ (2020, 2019)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gynecologic Surgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in gynecological surgery

Labor and Delivery Excellence Award™ (2020)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Christus Saint Michael Health System

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Christus Saint Michael Health System

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

I was very satisfied with my first experience with knee replacement here seven years ago and decided to come back. This experience was just as good.

Carmen B. May 13 2021

Review for Dr. Hilborn

I'm glad that I had my surgery done by him. I would recommend him to anyone. Very easy to talk with and listens to you & what problems you may be having. He gave me the proper advice upon the approach to returning to work after surgery.

Betty W. May 06 2021

Review for Dr. Hilborn

I went from hurting to not hurting. I would recommend you and him for anyone that needs surgery.

Troy B. May 06 2021

Review for Dr. Hilborn

Jeff P May 03 2021

Review for Dr. Payne

feeling better than i have in years.i am walking so much better than before. would. i can now stand up straight for the first time in years.

Annette M. Apr 22 2021

Review for Dr. Hilborn

Location

Christus Saint Michael Health System

2600 Saint Michael Dr, Texarkana, TX 75503

Frequently Asked Questions

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