Baylor Scott & White - Plano

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Respiratory failure following surgery
  • Bloodstream infection following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Baylor Scott & White - Plano

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Baylor Scott & White - Plano

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Simply outstanding. From the front office staff to the nurse and radiologist to the doctor himself. Couldn't ask for any better!

Doug F Jul 09 2020

Review for Dr. Troop

Dr Pero was very personal and put my daughter at ease. I feel very confidant in his expertise. Our ENT recommended him because the defect was severe and it is who he personally uses.

Kaufman girl Jul 09 2020

Review for Dr. Pero

Jul 09 2020

Review for Dr. Benjamin

Great experience. My foot is already much improved after seeing Dr Chaim.

GL Jul 08 2020

Review for Dr. Chaim

Chris Voth Jul 08 2020

Review for Dr. Yousuf

This doctor is very good, and I really appreciate all he did to work with the insurance company. I would recommend him for sure.

M. C. Jul 07 2020

Review for Dr. Wierschem

Dr. Chaim is an excellent doctor. He has treated myself and other family members over the years. His new office is very nice and staff very friendly.

Jul 07 2020

Review for Dr. Chaim

Jul 07 2020

Review for Dr. Reuter

Very pleasant ....Dr. Scott listens too your concerns and address those concerns accordingly.

Peggy Jul 06 2020

Review for Dr. Scott-Winful

Been a patient for about 5 years. Very thorough and explains condition well. Never feel rushed during my appointment.

Jul 04 2020

Review for Dr. Lund

Overall great experience.

Crystal Jul 03 2020

Review for Dr. Wyatt

He was awesome! Went into great detail about my up and coming surgery! I have the utmost respect about his knowledge and character! Love the staff!

Leon Casey Jul 03 2020

Review for Dr. Courtney

Cliff Corenblith Jul 02 2020

Review for Dr. Lieman

C. Mapps Jul 02 2020

Review for Dr. Birdwell

Dr Dauber is great. Listens to your concerns and does not try to over treat with unnecessary procedures.

Rochoa68 Jul 02 2020

Review for Dr. Dauber

THOMAS THOMAS Jul 01 2020

Review for Dr. Satyan

Love Dr Chaim and his staff!! Efficient, informative, great bedside manor!

Vicki Culpepper Jul 01 2020

Review for Dr. Chaim

very very good. quick relief.

Richard Riggs Jul 01 2020

Review for Dr. Chaim

Outstanding in every way

Jul 01 2020

Review for Dr. Troop

Jul 01 2020

Review for Dr. Benjamin

Zoe Jun 29 2020

Review for Dr. Long

Linda Larbi-Cherif Jun 29 2020

Review for Dr. Reddy

J.B. Jun 28 2020

Review for Dr. Flores

José De Anda-Roberts Jun 28 2020

Review for Dr. Gajipara

Dr. Caudill is an awesome physician. Very detailed. Had more test on blood work that came back out of line. Found a condition that the specialist even said usually isn't detected from a family practice physician. Very people oriented.

Jun 26 2020

Review for Dr. Caudill

Dr Chaim seemed very thorough in my assessment.

Jun 26 2020

Review for Dr. Chaim

Very good, if Dr. Smith wasn’t retiring I would very much recommend him to my friend and family.

Blane Drury Jun 26 2020

Review for Dr. Smith

Cheri Rubin Jun 26 2020

Review for Dr. Chaim

The visit was very good. Friendly staff and very knowledgeable and patient Dr. I was very satisfied with the visit

Jun 26 2020

Review for Dr. Dauber

Lindsey at Setty plastics is a amazing injector. She listens and dies what’s best for your face and goals!

Shannon Jun 25 2020

Review for Dr. Setty

Edward R. Jun 25 2020

Review for Dr. Glidden

Happy Again in Frisco Jun 25 2020

Review for Dr. McCalman

Sharron Roberts Jun 24 2020

Review for Dr. Glidden

Great doctor, have seen him a couple times before and am well please with his services,

Jun 23 2020

Review for Dr. Patel

Steve Berry Jun 23 2020

Review for Dr. Kouyoumjian

I went to Dr Glidden for a knee injury. He quickly diagnosed a medial meniscus tear. Surgery was quick and easy. Dr. Glidden was friendly and comforting and his staff was top notch. The whole process couldn't have been better.

Jun 23 2020

Review for Dr. Glidden

Jun 22 2020

Review for Dr. Setty

Dr. Watumull and his staff are wonderful! His work is exceptional and he is very compassionate and interested in his patients. His staff are very professional and courteous. I have never waited over 15 minutes and usually less. I am so pleased with my results.

Jill Jun 22 2020

Review for Dr. Watumull

CJP Jun 22 2020

Review for Dr. Chu

Bill Killgore Jun 20 2020

Review for Dr. Troop

Always a wonderful experience, very thorough and professional. He has a great team

Brett Krafft Jun 19 2020

Review for Dr. Spingola

Alexis Jun 19 2020

Review for Dr. Watumull

Shoulder issue. I called and got in quickly. Upon arrival check in was easy and really no wait time. The staff was courteous and took time to understand my issue. Dr. Troop was great, listened to my issues and we came up with a treatment plan. I appreciated not a lot of wait time during this time.

V Reagan Jun 19 2020

Review for Dr. Troop

Great service . Great follow up . thank you so much for taking a great care of me .

ayman omar Jun 19 2020

Review for Dr. Cocco

Dr. Dauber is super thorough and knowledgeable. I recommend him without any hesitation.

Jun 19 2020

Review for Dr. Dauber

Second colonoscopy, last one in 2017. Good experience then and an excellent experience this time. Would not go any where else! Dr Leverton is very caring and professional.

Jun 18 2020

Review for Dr. Leverton

Margie M. Sanders Jun 17 2020

Review for Dr. Yousuf

I have all the faith in the world in Dr. Satyan. Great bedside manor, patient man. I only can say great things about him. I was very lucky to have found him!

Sheila Straight Jun 16 2020

Review for Dr. Satyan

I have been seeing Dr Benjamin for a few years now and he is fantastic. He’s Punctual, easy to talk to, listens to my concerns and tells me my options for treatment and up to date on treatments. Great bedside manner. I highly recommend him as well as his staff.

Sue Kempton Jun 16 2020

Review for Dr. Benjamin

Jun 15 2020

Review for Dr. Denning

Jun 15 2020

Review for Dr. Watumull

Dr Watumull & his staff are great! I had a TT with MR and LOVE my results. I’m only 4 weeks out from surgery & I look amazing, I can only imagine how great it’s going to look at 6 months. I highly recommend Dr Watumull!!

Jun 14 2020

Review for Dr. Watumull

Dr. Chaim was professional and compassionate. I appreciated his ideas to help reduce my pain further.

Jun 14 2020

Review for Dr. Chaim

Nancy L. Rogers Jun 14 2020

Review for Dr. Khan

Debbie K Jun 13 2020

Review for Dr. Dauber

Both my husband and I are patients of Dr. Dauber. We are very glad to have him, as he has helped us both on different occasions. He is easily a 5 star doctor!

Conrad and Pam Jun 11 2020

Review for Dr. Dauber

June Parker Jun 11 2020

Review for Dr. Mehta

Dr Kahn has treated me for over 14 years and has saved my life several times because of her expertise in cardiac care.

Todd G Jun 10 2020

Review for Dr. Khan

Dave Eagleston Jun 09 2020

Review for Dr. Khan

Randy F. Tahyi Jun 09 2020

Review for Dr. Khan

Love this office, doctor, and his staff! I’ve always felt well taken care of and cared about as well!

K Wondra Jun 08 2020

Review for Dr. Chaim

Carol C Jun 07 2020

Review for Dr. Chu

Jill Jun 07 2020

Review for Dr. Jett

Peggy Jun 06 2020

Review for Dr. Pineda

Angela Camacho Jun 05 2020

Review for Dr. Satyan

Kathie Jun 05 2020

Review for Dr. Taub

Dr Satyan was part of a team of Drs at OHSU in Portland, Oregon who performed my brain stem surgery. He is amazing. He also took care of me when I acquired meningitis a couple of months after my surgery. Would recommend him always.

Jun 05 2020

Review for Dr. Satyan

Dr. Watumull did an amazing job on my breast implants and lift. He listened to exactly what I wanted and helped me get the best results for my body and lifestyle. I could not have asked for a better experience or results.

Rachel Barnette Jun 05 2020

Review for Dr. Watumull

Vicki Jun 05 2020

Review for Dr. Benjamin

Dr. Chaim examined my foot, asked questions, showed me my X-ray and explained everything that was going on. I feel comfortable and confident with my treatment plan.

Patsy Jun 04 2020

Review for Dr. Chaim

Jason Wilson Jun 04 2020

Review for Dr. Klein

The office is organized, friendly and very professional. The safety due to COVID was great. Dr Lund and his staff are always outstanding. Dr Lund is very personable and excellent in his field. He does a great job of explaining everything as well.

Mary Jun 04 2020

Review for Dr. Lund

Amanda S Jun 04 2020

Review for Dr. Dold

Honest straight forward

Charles McGhee Jun 03 2020

Review for Dr. Satyan

E.D. Jun 03 2020

Review for Kevin Curry III

Danny E Jun 02 2020

Review for Dr. Yousuf

Jun 02 2020

Review for Dr. Papaila

Jessica was really nice!

Jun 02 2020

Review for Dr. Benjamin

LAMelara Jun 02 2020

Review for Dr. Jones

Dr. Setty and his staff were wonderful. They treated me with respect and made me feel totally comfortable. My liposuction procedure went great and the results are phenomenal! I definitely recommend Dr. Setty. Thank you!

Jun 02 2020

Review for Dr. Setty

BobC Jun 02 2020

Review for Dr. Glogau

I have been going to Dr. Eisenberg for almost 20 years. He is awesome. He cares about his patients and takes the time to listen to them. We go over the exam and any questions I might have. If I could clone him, I would. He's one of my favorite doctors. I would recommend him to anyone.

Dina C. Jun 01 2020

Review for Dr. Eisenberg

I & J MacLauchlan Jun 01 2020

Review for Dr. Lunde

Shanna R Seaver Jun 01 2020

Review for Dr. Derrick

Awesome Dr.Gave me the best advice.

Di May 31 2020

Review for Dr. Dauber

Truly appreciated his kind expertise to patiently explain my injury process. Highly recommend Dr. Sutker to go beyond what’s expected to be grateful for his knowledge. Thank you so kindly.

May 31 2020

Review for Dr. Sutker

Excellent service

William McCleskey May 29 2020

Review for Dr. Gajipara

Dr. Pandya was kind and took the time to explain exactly what he saw and the procedure to correct my problem. I had an excellent experience.? Highly recommended. The staff was also delightful.

Ema May 29 2020

Review for Dr. Pandya

Wish I could rate a zero. I don’t even know how he’s a doctor??

May 28 2020

Review for Dr. Whisenant

Sally Ballis May 28 2020

Review for Dr. Derrick

Dr. Krumerman and his staff including the hospital staff were all very helpful and friendly. Physical therapy has been a big game changer in my progression. Dr. Friedman was a third opinion. I am so glad I chose him.

Pam May 28 2020

Review for Dr. Krumerman

Judy Hanttula May 27 2020

Review for Dr. Satyan

I have always received professional care and treatment from Dr. Hegde and the staff.

Mike May 26 2020

Review for Dr. Hegde

May 26 2020

Review for Dr. Vu

H.T May 25 2020

Review for Dr. Peskind

RF May 25 2020

Review for Dr. Pandya

Location

Baylor Scott & White - Plano

4700 Alliance Blvd, Plano, TX 75093