Baylor Scott & White Medical Center - Frisco

83%

Patients that would definitely recommend
13% higher than the national average


Baylor Scott & White Medical Center - Frisco is a medical facility located in Frisco, TX. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Baylor Scott & White Medical Center - Frisco

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Baylor Scott & White Medical Center - Frisco

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%86%73%

Providers

Provider Reviews

This is the second time I have used Plano Orthopedics And Sports Medicine. I’ve had numerous visits each time due to surgeries. I have never spent more than 35 - 40 in the office. They’re scheduling a second to none. Dr. Michael Howard is very good! I would highly recommend him.

MJF Aug 04 2021

Review for Dr. Howard

I had him surgery with Dr. Evanson in July 2020. The surgery completely changed my life! The surgery itself and the after care has all exceeded my expectations. I would highly recommend Dr. Evanson to anyone considering hip surgery.

Jeff Mack Aug 03 2021

Review for Dr. Evanson

Very knowledgeable and competent. Highly recommend

Bill Reese Aug 03 2021

Review for Dr. Ledesma

He was a referral and made me feel comfortable about my upcoming knee surgery.

Aug 01 2021

Review for Dr. Troop

I was very impressed with how this office is run and with Dr. Lund's knowledge about my condition.

Jul 31 2021

Review for Dr. Lund

Location

Baylor Scott & White Medical Center - Frisco

5601 Warren Pkwy, Frisco, TX 75034

Frequently Asked Questions

Where is Baylor Scott & White Medical Center - Frisco located?

Has Baylor Scott & White Medical Center - Frisco won any recent awards from Healthgrades?

Does Baylor Scott & White Medical Center - Frisco score well in safety ratings?