Baylor Scott And White Medical Center Mckinney

83%

Patients that would definitely recommend
13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Baylor Scott And White Medical Center Mckinney

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Baylor Scott And White Medical Center Mckinney

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Dr. Wael Abo-Auda, MD

Cardiology

14 Ratings
Dr. Wael Abo-Auda, MD

Dr. Mari Adachi, MD

Critical Care Medicine

2 Ratings
Dr. Mari Adachi, MD

Dr. Jewel Ahmed, MD

Internal Medicine

1 Ratings
Dr. Jewel Ahmed, MD

Dr. Ishaq Ali, MD

Neurology

14 Ratings
Dr. Ishaq Ali, MD

Dr. Timothy Allen, MD

Orthopedic Hand Surgery

13 Ratings
Dr. Timothy Allen, MD

Dr. Sofia Ansari, MD

Infectious Disease Medicine

4 Ratings
Dr. Sofia Ansari, MD

Dr. Akilan Arumugham, MD

Vascular & Interventional Radiology

1 Ratings
Dr. Akilan Arumugham, MD

Dr. Mohammed Athar, MD

Medical Oncology

6 Ratings
Dr. Mohammed Athar, MD

Dr. Ioannis Avramis, MD

Orthopedic Surgery

28 Ratings
Dr. Ioannis Avramis, MD

Dr. Omar Awad, MD

Critical Care Medicine

Dr. Omar Awad, MD

Dr. Mark Bailey, MD

General Surgery

57 Ratings
Dr. Mark Bailey, MD

Dr. Heather Bass, MD

Family Medicine

26 Ratings
Dr. Heather Bass, MD

Dr. Katrina Bassel, MD

Gastroenterology

26 Ratings
Dr. Katrina Bassel, MD

Dr. Dev Batra, MD

Diagnostic Radiology

Dr. Dev Batra, MD

Dr. Marc Bauer, DO

Family Medicine

12 Ratings
Dr. Marc Bauer, DO

Dr. Anthony Beaverson, MD

Emergency Medicine

Dr. Anthony Beaverson, MD

Dr. Jean Louis Benae, MD

Neurosurgery

24 Ratings
Dr. Jean Louis Benae, MD

Dr. Victor Beshay, MD

Reproductive Endocrinology & Infertility

15 Ratings
Dr. Victor Beshay, MD

Dr. Harsh Bhakta, DO

Emergency Medicine

Dr. Harsh Bhakta, DO

Dr. Scott Biedermann, MD

Nephrology

10 Ratings
Dr. Scott Biedermann, MD

Dr. Russ Birdwell, MD

General Surgery

113 Ratings
Dr. Russ Birdwell, MD

Dr. Sheena Black, MD

Orthopedic Surgery

2 Ratings
Dr. Sheena Black, MD

Dr. Joseph Bleier, MD

Emergency Medicine

2 Ratings
Dr. Joseph Bleier, MD

Dr. Nicolle Block, MD

Family Medicine

18 Ratings
Dr. Nicolle Block, MD

Dr. Robert Bridwell, MD

Orthopedics

5 Ratings
Dr. Robert Bridwell, MD

Dr. Robert Brobst, MD

Cosmetic, Plastic & Reconstructive Surgery

163 Ratings
Dr. Robert Brobst, MD

Dr. Lee Brock, MD

Anesthesiology

31 Ratings
Dr. Lee Brock, MD

Dr. Marguerite Broyles, DO

Emergency Medicine

Dr. Marguerite Broyles, DO

Dr. Jason Bullajian, MD

Ophthalmology

85 Ratings
Dr. Jason Bullajian, MD

Dr. Stephen Burgher Sr, MD

Emergency Medicine

Dr. Stephen Burgher Sr, MD

Dr. Ryan Burkart, MD

General Surgery

10 Ratings
Dr. Ryan Burkart, MD

Dr. Salman Butt, MD

Nephrology

2 Ratings
Dr. Salman Butt, MD

Dr. Lynn Canavan, MD

Breast Surgery

30 Ratings
Dr. Lynn Canavan, MD

Dr. James Carroll, MD

Critical Care Surgery

1 Ratings
Dr. James Carroll, MD

Dr. Irene Carrothers, MD

Internal Medicine

Dr. Irene Carrothers, MD

Dr. Christopher Cefalu, MD

Urology

Dr. Christopher Cefalu, MD

Dr. Brite Chalunkal, DO

Pain Medicine

22 Ratings
Dr. Brite Chalunkal, DO

Dr. Tim Chamberlain, MD

Emergency Medicine

5 Ratings
Dr. Tim Chamberlain, MD

Dr. Renee Chan, MD

Obstetrics & Gynecology

24 Ratings
Dr. Renee Chan, MD

Dr. Tenesha Chappell, MD

Internal Medicine

19 Ratings
Dr. Tenesha Chappell, MD

Dr. Suresh Chavda, MD

Emergency Medicine

2 Ratings
Dr. Suresh Chavda, MD

Dr. Timothy Cole, MD

General Surgery

120 Ratings
Dr. Timothy Cole, MD

Dr. Clyde Collins, MD

Gastroenterology

8 Ratings
Dr. Clyde Collins, MD

Dr. Allan Cook Jr, MD

Cardiothoracic Surgery

4 Ratings
Dr. Allan Cook Jr, MD

Dr. Matthew Curry, MD

Critical Care Medicine

1 Ratings
Dr. Matthew Curry, MD

Dr. Suzanne Davis, MD

Pediatrics

6 Ratings
Dr. Suzanne Davis, MD

Dr. Jameson Dear, MD

Orthopedic Surgery

8 Ratings
Dr. Jameson Dear, MD

Dr. Richard Deleon, MD

Emergency Medicine

Dr. Richard Deleon, MD

Dr. Gary Dennis, MD

Neurosurgery

45 Ratings
Dr. Gary Dennis, MD

Dr. Chase Derrick, MD

Cosmetic, Plastic & Reconstructive Surgery

9 Ratings
Dr. Chase Derrick, MD

Dr. Shannon Deshazo, MD

Family Medicine

17 Ratings
Dr. Shannon Deshazo, MD

Dr. Farid Dharamsi, MD

Emergency Medicine

4 Ratings
Dr. Farid Dharamsi, MD

Dr. Rob Dickerman, DO

Neurosurgery

67 Ratings
Dr. Rob Dickerman, DO

Dr. Troy Diehl, DO

Orthopedic Surgery

16 Ratings
Dr. Troy Diehl, DO

Dr. Raja Divi, MD

Hospital Medicine

2 Ratings
Dr. Raja Divi, MD

Dr. Mustafa Dohadwala, MD

Cardiology

7 Ratings
Dr. Mustafa Dohadwala, MD

Dr. Steve Duffy, MD

General Surgery

20 Ratings
Dr. Steve Duffy, MD

Dr. Halima El-Moslimany, MD

Neurology

22 Ratings
Dr. Halima El-Moslimany, MD

Dr. Sam Eljammal, MD

Critical Care Medicine

5 Ratings
Dr. Sam Eljammal, MD

Dr. Sameh Elsaid, MD

Infectious Disease Medicine

Dr. Sameh Elsaid, MD

Dr. Gary Erwin Jr, MD

Critical Care Medicine

1 Ratings
Dr. Gary Erwin Jr, MD

Dr. Amena Etherington, MD

Cardiology

Dr. Amena Etherington, MD

Dr. Matthew Evans, MD

Clinical Cardiac Electrophysiology

4 Ratings
Dr. Matthew Evans, MD

Dr. Sheridan Evans, MD

Family Medicine

24 Ratings
Dr. Sheridan Evans, MD

Dr. Tanya Evans, MD

Gastroenterology

23 Ratings
Dr. Tanya Evans, MD

Dr. Elizabeth Fagan, MD

Emergency Medicine

1 Ratings
Dr. Elizabeth Fagan, MD

Dr. Osvaldo Fajardo, MD

Gastroenterology

23 Ratings
Dr. Osvaldo Fajardo, MD

Dr. Judith Flom, MD

Infectious Disease Medicine

5 Ratings
Dr. Judith Flom, MD

Dr. Marvin Fojtasek, MD

Infectious Disease Medicine

3 Ratings
Dr. Marvin Fojtasek, MD

Dr. James Francesconi, MD

Neurology

15 Ratings
Dr. James Francesconi, MD

Dr. Carlos Gaona, MD

General Surgery

Dr. Carlos Gaona, MD

Dr. Jeffrey George, MD

Family Medicine

26 Ratings
Dr. Jeffrey George, MD

Dr. Jessie George, MD

Nephrology

8 Ratings
Dr. Jessie George, MD

Dr. Paul Ghattas, DO

Orthopedic Surgery

14 Ratings
Dr. Paul Ghattas, DO

Dr. Matthew Green, MD

Family Medicine

23 Ratings
Dr. Matthew Green, MD

Dr. Robert Hadfield, DPM

Podiatry

16 Ratings
Dr. Robert Hadfield, DPM

Dr. Shaheen Hajibashi, MD

Anesthesiology

Dr. Shaheen Hajibashi, MD

Dr. Sai Prashanth Haranath, MD

Internal Medicine

Dr. Sai Prashanth Haranath, MD

Dr. Hema Haridas, MD

Family Medicine

38 Ratings
Dr. Hema Haridas, MD

Dr. Cayce Harness-Brumley, MD

Critical Care Medicine

Dr. Cayce Harness-Brumley, MD

Dr. Ryan Harris, MD

Emergency Medicine

Dr. Ryan Harris, MD

Dr. John Hartono, MD

Nephrology

2 Ratings
Dr. John Hartono, MD

Dr. Sean Haslam, MD

Orthopedic Surgery

39 Ratings
Dr. Sean Haslam, MD

Dr. Dara Havemann, MD

Reproductive Endocrinology & Infertility

75 Ratings
Dr. Dara Havemann, MD

Dr. Eric Havemann, MD

Anesthesiology

Dr. Eric Havemann, MD

Dr. Huong Hegde, MD

Urology

13 Ratings
Dr. Huong Hegde, MD

Dr. Crystal Hlaing, MD

Internal Medicine

Dr. Crystal Hlaing, MD

Dr. John Hollowell, MD

Cardiology

28 Ratings
Dr. John Hollowell, MD

Dr. Alice Hsu, MD

Nephrology

4 Ratings
Dr. Alice Hsu, MD

Dr. Amena Hussain, MD

Clinical Cardiac Electrophysiology

4 Ratings
Dr. Amena Hussain, MD

Dr. Faizan Iftikhar, MD

Interventional Cardiology

7 Ratings
Dr. Faizan Iftikhar, MD

Dr. Vikas Jain, MD

Sleep Medicine

23 Ratings
Dr. Vikas Jain, MD

Dr. Joshua James, MD

Ear, Nose, and Throat

26 Ratings
Dr. Joshua James, MD

Dr. Michael Jones, MD

Obstetrics & Gynecology

22 Ratings
Dr. Michael Jones, MD

Dr. Monte Jones, MD

Medical Oncology

7 Ratings
Dr. Monte Jones, MD

Dr. Katherine Jose, DO

Family Medicine

Dr. Katherine Jose, DO

Provider Reviews

Dr Slack and Staff have been wonderful and I had the best experience that I've ever had with a health care provider. Number One Doctor and Staff in my opinion.

Dec 03 2019

Review for Dr. Charles Slack, MD

Severe abdominal pain. Had surgery and have never felt better. Dr. Birdwell is by far the best doctor I have seen. Wonderful, caring and such a pleasure to talk to.

Dec 02 2019

Review for Dr. Russ Birdwell, MD

Great bedside manner, spends as much time with you as necessary, also very knowledgeable. I would recommend him without a doubt.

Dec 02 2019

Review for Dr. James Francesconi, MD

in McKinney, TX - Nov 30 2019

Review for Dr. Cesar Reyes, MD

Dallas, TX - Nov 30 2019

Review for Dr. Khalid Yousuf, MD

Awesome! Everyone in the office is very helpful and courteous. Dr. Joshi is the BEST.

Nov 30 2019

Review for Dr. Rajeev Joshi, MD

Great experience. Had plantar fasciitis and after one visit and following exercises and stretches I’m totally healed.

Nov 30 2019

Review for Dr. Eric Silvers, DPM

Nov 28 2019

Review for Dr. Judith Flom, MD

Dr. Silvers is great always explains in detail about procedures highly recommended him. Staff is always nice and friendly. I been taking both my parents and sibling to him and we are really happy with all he’s services

Nov 27 2019

Review for Dr. Eric Silvers, DPM

Dr Silvers treated my broken toe efficiently and effectively. His office staff was kind and courteous.

Nov 27 2019

Review for Dr. Eric Silvers, DPM

Nov 27 2019

Review for Dr. Eric Silvers, DPM

Dr. Lloyd cares for both me and my husband. He is thorough, down-to-earth, and attentive. Appointments are always prompt and on time - I've never spent more than a few minutes in the waiting area. He has been very helpful in addressing both of our foot issues.

Nov 27 2019

Review for Dr. Dustin Lloyd, DPM

I highly recommend Dr. Silvers for any problems you may be having with your feet; I have had two surgeries and an ingrown toenail removed. Dr. Silvers and his staff are always friendly, efficient, and willing to answer any questions.

Nov 27 2019

Review for Dr. Eric Silvers, DPM

Both my husband and I saw Dr Lloyd. He is very knowledgeable and I would recommend him to anyone. The thing I appreciated is that he took the conservative approach and did not recommend surgery etc until seeing how things progressed. With his direction we are both doing well now.

Nov 27 2019

Review for Dr. Dustin Lloyd, DPM

He has easy mannerisms and fixed my problem quickly. He also alerted me to the device which will solve my problem going forward. Mike P. -November 26, 2019

Nov 27 2019

Review for Dr. Christopher Witt, DPM

Nov 27 2019

Review for Dr. Dustin Lloyd, DPM

Dr. Lloyd is awsome! I broke both my ankles on Dec 24th and he saw me and I was put in double boots. He called me robocop lol. His has a wonderful personally and is very caring. I would recommend him to anyone dealing with foot or ankle problems.

Nov 27 2019

Review for Dr. Dustin Lloyd, DPM

The doctor has done an unbelievable job with my son's feet. he could barely walk, after following directions from the doctor, he was running again in about 2 weeks.

Nov 27 2019

Review for Dr. Eric Silvers, DPM

Highly recommend! Dr. Lloyd was honest & helped my elderly Mom with her foot issue. She had gone to other foot doctors, but Dr. Lloyd was the only doctor that was able to help.

Nov 27 2019

Review for Dr. Dustin Lloyd, DPM

Our entire family of 5 have been seen and treated by Dr Lloyd. Excellent care & service each and every time & two office locations near us makes it even more convenient

Nov 27 2019

Review for Dr. Dustin Lloyd, DPM

Great. He was so patient with my daughter and her ingrown toe nail. He helped manage her pain and put in place a permanent solution to get her back on the court!

Nov 27 2019

Review for Dr. Christopher Witt, DPM

Dr. Birdwell did an outstanding job on my hernia repair! He explained the process well and made the process easy. I am well on my way to recovery and have Dr Birdwell to thank!

Nov 26 2019

Review for Dr. Russ Birdwell, MD

Dr. Bailey was very informative and efficient. He explained my procedure and everything went as expected.

Nov 26 2019

Review for Dr. Mark Bailey, MD

Dr. Birdwell is truly a phenomenal surgeon! I am very satisfied with his skills and knowledge. I will definitely recommend and use his expertise in any future surgical needs.

Nov 26 2019

Review for Dr. Russ Birdwell, MD

Great Dr, very caring and excellent at what he does, and the staff is phenomenal.

Nov 25 2019

Review for Dr. Russ Birdwell, MD

Nov 24 2019

Review for Dr. Arash Shirvani, MD

Everything went well and I was pleased with the results.

Nov 21 2019

Review for Dr. Russ Birdwell, MD

Nov 21 2019

Review for Dr. Michael Wierschem, MD

Nov 21 2019

Review for Dr. Russ Birdwell, MD

Nov 21 2019

Review for Dr. Charles Slack, MD

Nov 21 2019

Review for Dr. Justin Kane, MD

Dr. Slack is very patient and takes his time explaining everything every step of process. His staff and office make you feel comfortable and at ease. Most importantly the results are amazing. Very minimal scarring on my breast lift.

Nov 21 2019

Review for Dr. Charles Slack, MD

Dr Maddala was prompt, easy to talk with, & quickly assessed what needs to be done. I feel confident that she will help me.

Nov 21 2019

Review for Dr. Yamini Maddala, MD

What a blessing, I got double hip replacement and I would only let Dr. Yousuf touch me. He is the best. His protocols both before and after surgery are absolutely the most through. He educates you through the entire process and deeply cares about you throughout.

Nov 20 2019

Review for Dr. Khalid Yousuf, MD

Dr. Wierschem is simply fantastic and I would highly recommend him to anyone in need of a great urologist!

Nov 20 2019

Review for Dr. Michael Wierschem, MD

Very thorough and professional. Would highly recommend

Nov 20 2019

Review for Dr. Michael Wierschem, MD

Nov 20 2019

Review for Dr. Khalid Yousuf, MD

Dr Silvers explained the pain in back of & under my heal and the options available. I am eagerly awaiting my custom orthotics.

Nov 19 2019

Review for Dr. Eric Silvers, DPM

Very kind. Asked me about my high BP, my history, and we talked over general stress anxiety that triggered it. After conducting a blood test sent me on my way. Made sure to be firm at the moment when I was going off topic and not answering his questions. Didn't try to dope me up like other doctors!

Nov 19 2019

Review for Dr. Umarfarook Mirza, DO

This was the best medical visit experience out of all my sports injuries. They were prompt, knowledgeable, friendly and the office is very warm and happy. Dr Lloyd is incredible. Highly recommendable to anyone with foot or ankle injuries!

Nov 18 2019

Review for Dr. Dustin Lloyd, DPM

Walked me through my A-Fib and the ablation to correct it. Listened and helped me understand options. The procedures I have undegone have improved my quality of life and taken away some concerns, others are not in his field.

in Pittsburg, OK - Nov 17 2019

Review for Dr. Mustafa Dohadwala, MD

Once I asked he was straight forward without the extra coutings. Helpful and concerned he worked with my electrocardiologist to get me through my ablation.

in Pittsburg, OK - Nov 17 2019

Review for Dr. Syed Sarmast, MD

I've been seeing Dr. Bass for 4 years now. She is attentive and thorough. I would definitely recommend her for a primary care physician.

Nov 17 2019

Review for Dr. Heather Bass, MD

Great! Friendly and explains problem so you understand.

in McKinney, TX - Nov 17 2019

Review for Dr. Christopher Witt, DPM

Dr Llyod and his staff are top notch. Dr Lloyd explains things so a normal person can understand and he takes time to answer all of your questions. I would highly recommend seeing Dr Lloyd with any of your foot issues.

Nov 17 2019

Review for Dr. Dustin Lloyd, DPM

Dr Lloyd is thorough and professional. He is friendly and very knowledgeable. I highly recommend him. Ron Nieman

Nov 16 2019

Review for Dr. Dustin Lloyd, DPM

Nov 16 2019

Review for Dr. Brite Chalunkal, DO

Dr Erick Silver is very honest , attentive and knowledgeable communicates well with his staff.

Nov 16 2019

Review for Dr. Eric Silvers, DPM

Nov 16 2019

Review for Dr. Eric Silvers, DPM

Dr. Swails is a gifted surgeon that puts the needs of his patients first.

Nov 16 2019

Review for Dr. Richard Swails, DPM

Location

Baylor Scott And White Medical Center Mckinney

5252 W University Dr, McKinney, TX 75071