Baylor Medical Center At Trophy Club

83%

Patients that would definitely recommend
13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2018)

Superior clinical outcomes in bariatric (weight loss) surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Baylor Medical Center At Trophy Club

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%66%

Baylor Medical Center At Trophy Club

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%79%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Incredible surgeon, he replaced my left ACL and its healing faster and better than I imagine. I highly recommend Dr. Nguyen.

Ozzie Aslan Jul 14 2020

Review for Dr. Nguyen

Candyce Mercado Jul 14 2020

Review for Dr. Nguyen

Dr McCabe has treated me multiple times. I am an athlete and have had issues with my feet. Dr McCabe always was thorough and helpful in diagnosing my problems and helping me rehab and recover. I highly recommend Dr McCabe.

Mike Jul 13 2020

Review for Dr. McCabe

Jenaveve Jul 13 2020

Review for Dr. McCabe

Dr. Haile is personable and interested in patient’s concerns, listens and responds in a way that can be understood. Knowledgeable and professional. A good surgeon. Very happy with results.

James Adams Jul 11 2020

Review for Dr. Haile

Dr. Suttle took the time to walk me through all the steps of my surgery and really cares that I am discharged feeling 100%

Jul 10 2020

Review for Dr. Suttle

I’m an athlete and had foot pain and Dr. McCabe gave me inserts. Great guy. I love this doctor!!

Jaxon Jul 09 2020

Review for Dr. McCabe

My visit with Dr Mccabe was very positive and I found him very helpful, I'm surprised by these reviews, I give him 5 stars.

Jul 09 2020

Review for Dr. McCabe

Dr Buchmann and all the staff did an exceptional job!

Gary Fazio Jun 30 2020

Review for Dr. Buchmann

Dr. Green is a very talented and respectful physician. He will take the time to answer all of your questions before you leave his office. The entire staff is very courteous and professional.

Erica Young Jun 27 2020

Review for Dr. Green

Dr. Haile is the best! He explained everything for me to understand. The staff and the doctor was just a great experience for me. Thank you so very much for making my horrible condition into a more comfortable and happier time for me.

Rita Newton Jun 23 2020

Review for Dr. Haile

Dr. Nguyen performed shoulder replacement on my very arthritic left shoulder. It was a total success ! I highly recommend Dr. Nguyen. There are several Orthopedic surgeons in this group. The entire medical staff and front desk were very professional.

V. Pinske Jun 16 2020

Review for Dr. Nguyen

Dr. Haile is very knowledgeable in his field. He performed a hip replacement on me and I’m very happy with results. I would recommend him to anyone.

G. Paulson Jun 10 2020

Review for Dr. Haile

Dr Nguyen is an amazing orthopedic surgeon! Very knowledgeable and he takes his time with each patient and actually cares. My son and I both used him to repair our ACL and he did a superb job! He is the best of the best!

Jessica Jun 10 2020

Review for Dr. Nguyen

I was in horrible pain due to my hips, and Dr. Haile was able to replace both at the same time! Not many surgeons would do that, but after 6 weeks, I'm practically pain-free and walking better than I have in years. I'd recommend Dr. Haile to anyone seeking hip-replacement surgery.

CC Jun 09 2020

Review for Dr. Haile

Dr. Nguyen replaced my right shoulder 2 years ago. I have also seen him for my left shoulder issues. Dr. Nguyen is extremely professional, an outstanding surgeon and very friendly and approachable. I would highly recommend Dr. Nguyen.

Sanders Painter Jun 08 2020

Review for Dr. Nguyen

Dr. Kesani is a terrific surgeon. When I came to him I was in so much pain I couldn't walk sit stand lay down nothing. After the surgery I was so much better. It was such a relief to be able to get back to living. Thanks to Dr kesani and his wonderful staff I'm able to do just that

Jun 07 2020

Review for Dr. Kesani

Dr. Nguyen did a perfect job repairing my right shoulder after a bad fall while I was visiting family in Connecticut. He is sincere, caring and very professional. You can't ask for much more than that.. I highly recommend Dr. Nguyen. 5

Cathy England Jun 06 2020

Review for Dr. Nguyen

Mark S Johnson May 28 2020

Review for Dr. Schott

Jhight May 19 2020

Review for Dr. McCabe

I love Dr. Nguyen. He's patient, thorough, professional, and caring. I had a full reconstruction on my shoulder. It feels great and it's due to Dr. Nguyen, his staff, and the physical therapist.

May 06 2020

Review for Dr. Nguyen

My dr since 2013, he’s just the best ortho surgeon around. He teaches patients about diagnosis, options, and possibilities. I love this Dr.

Peggy becker May 06 2020

Review for Dr. Carrell

Dr Haile did ankle surgery on my mother n law while she was awake because she couldn’t be put under Anesthesia because of her medical conditions. The ankle fracture was nasty and to look at it today is Amazing Thank you Dr Haile for your continued care

WmGardinerJr Apr 22 2020

Review for Dr. Haile

My wife and I have went to Dr. Carrell for years. He is the best! Our surgeries were all a success. He also is very caring and patient.

Dennis Karns Apr 22 2020

Review for Dr. Carrell

Rita Goris Apr 19 2020

Review for Dr. Firstenberg

Top notch Surgeon. Highly knowledgeable, listens carefully and Excellent bedside manner.. You will not find a better surgeon.. He is the best

Apr 18 2020

Review for Dr. Kesani

Quiet confidence. Explains what you have, why you probably have it and his recommendation and alternatives. No huge ego to deal with. Experience is evident. Comfortable to be with.

Tom Taylor Apr 16 2020

Review for Dr. Troum

Great job. I had to have a tooth extracted. No better place than Dr. Buchmann and Northern Texas Facial & Oral Surgery! Thank you.

C B. Albert Apr 08 2020

Review for Dr. Buchmann

Dr. Haile is friendly and honest and gave me several options regarding my knee. We tried cortisone and physical therapy and when that didn’t help, we decided on a knee replacement. The difference has been amazing. I’m walking without pain and not limping for the first time in years.

Steve Ritter Mar 27 2020

Review for Dr. Haile

Never meet him but what he has done for my son InLaw wasnt good at all seen him one time since surgery and surgery was done on dec. 25 2019 has a hole in his heel that he hasn't checked on and he still cannot walk and hole is not closing so he is poor in my opinion

Mona Mar 17 2020

Review for Dr. Sehgal

Dr. Hrnack was very nice and thorough. His office staff was super nice and I don't think waiting more than 5 minutes to be seen. He laid out all of my options and was very helpful. I would definitely recommend him and his office.

Marilyn C. Mar 10 2020

Review for Dr. Hrnack

Mar 06 2020

Review for Dr. Dyslin

I had surgery yesterday at park cities surgery centers. He was my anesthesiologists he was amazing. I would recommend him to anyone that wants the best!!! He knows his stuff!!! Made sure I had all my questions answered..... Thanks Again

Cynthia jones Mar 05 2020

Review for Dr. Shiraz

Mar 03 2020

Review for Dr. Carlton

Carlye Mar 01 2020

Review for Dr. Haile

Dianna Jones Feb 23 2020

Review for Dr. Ayoola

Dr Haile is an amazing ortho surgeon. He did a hip replacement for me and he has the best bedside manner. Very caring man!

Deborah Ingram Feb 22 2020

Review for Dr. Haile

Clear and direct explanation of my issues. Satisfied with the results before end of my visit.

Feb 19 2020

Review for Dr. Moen

I would highly recommend Dr. Haile. He was very friendly and listened to my input on my knee pain. He offered several alternative non-surgical options which I found to be very helpful.

Mike Lueckenhoff Feb 16 2020

Review for Dr. Haile

Calvin Pancoast Feb 15 2020

Review for Dr. Haile

Dr. Kjelgaard did my initial back surgery in 2014. And, he has been taking excellent care of me ever since. Dr. Kjelgaard spends time with you and thoroughly explains whats going on with your body. He is a man of faith and confidence who makes me feel secure in knowing im getting the best care.

John Feb 15 2020

Review for Dr. Kjeldgaard

Dr. Haile was through and passionate as he brought my wife and I up to and through my full knee replacement surgery. Surgery was two weeks ago and my knee looks and feels great. During the process everyone we spoke to had wonderful comments regarding Dr. Haile. We think he’s awesome.

Dennis L. Bergstrom Feb 15 2020

Review for Dr. Haile

Awesome Surgeon rotten bed side manner ...

Tami Feb 13 2020

Review for Dr. Kim

Bryan Feb 12 2020

Review for Dr. Moen

Dr. Todd Moen is professional, compassionate, and gentle, and is the ONLY surgeon I would trust to repair my shoulder. Period.

Rev. Kate Jones in Plano, TX - Feb 12 2020

Review for Dr. Moen

Feb 11 2020

Review for Dr. Haile

Feb 09 2020

Review for Dr. Haile

Brian Nance Feb 08 2020

Review for Dr. Haile

Dr. Haile and Texas Orthopedic Specialists have been great. Surgery and follow up was great. The staff was very helpful with paperwork for insurance and my employer. My new hip feels wonderful. No more pain!! Thank you Dr. Haile.

TL Martin Feb 08 2020

Review for Dr. Haile

Went great

Neil Buzz Fanion Feb 08 2020

Review for Dr. Moen

Dr. Muller, is extremely knowledgeable, professional and kind! Over 5 years I saw 6 different orthopedic doctors who were rude unprofessional and couldn’t figure anything out! Dr. Muller was a God-send! My surgery went very smoothly!

Mary Jones Feb 07 2020

Review for Dr. Muller

Betty Wallace Feb 05 2020

Review for Dr. Haile

Awesome Physician

Evette Stamper Feb 04 2020

Review for Dr. Muller

He was very professional and gave me several options for dealing with my knee problems. I would highly recommend him.

Jan 31 2020

Review for Dr. Haile

Awesome! Wonderful personality. Listens intently to your insight to your ailment. Have extreme confidence in his diagnosis, prescribed treatment plan and general recommendations on how to manage without surgery. Always look forward to appointments with Dr. Muller.

Jan 30 2020

Review for Dr. Muller

Dr. Muller is a wonderful knee doctor and very knowledgeable. He operated on one knee and did a great job. Unfortunately I need to have the other knee now done.

Linda S. Jan 30 2020

Review for Dr. Muller

Patsy Todd Jan 30 2020

Review for Dr. Haile

Excellent, He was very personable and thorough. Very attentive to my grandmother. Our family was very grateful to have Dr. Haile attend to our grandmother.

Amanda Key Jan 30 2020

Review for Dr. Haile

Susan K Trotter Jan 28 2020

Review for Dr. Haile

Very fast courteous yet thorough as very anxious and nervous. Saw me within 7 minutes of waiting went over several possible scenarios and got to the bottom of my issue quickly but did not rush me answered all my questions and concerns

Lindsay Jan 26 2020

Review for Dr. Studeny

Excellent service very very much recommend. Dr. Simon very good very very exceptional service where Speedy.

Julien Suggs Jan 26 2020

Review for Dr. Studeny

Happy mother Jan 25 2020

Review for Dr. Studeny

Dr Moens patient treatment is awesome, always on all regards.

DGray Jan 25 2020

Review for Dr. Moen

Professional and spends time answering all questions

Bonnie Braganza Jan 24 2020

Review for Dr. Schubert

Dr. Novack is a great Dr. So kind and caring. You automatically feel very relaxed and comfortable with him. He has such a caring and at ease manor about him that you know you are in good hands.

Jan 23 2020

Review for Dr. Novack

James Hart Jan 20 2020

Review for Dr. Studeny

Jan 18 2020

Review for Dr. Roufeh

Very detailed and informative, doesn't prescribe pain medication. Says ask primary doctor but my primary doctor said to ask Dr Asim confusing and still experiencing severe pain. Did prescribe me some kind of enzymes we'll see how that works.

Vicki King Jan 17 2020

Review for Dr. Asim

Dr. Schubert did an amazing job and was very kind and thorough throughout my care.

Debi Kensell Jan 15 2020

Review for Dr. Schubert

Good doctor and great hospital! Thank you

Jan 15 2020

Review for Dr. Studeny

Alalways reliable, courteous, professional, and although he is an orthopedic surgeon he surgery is the last step he takes.

jan myers Jan 15 2020

Review for Dr. Muller

He is the BEST. Took 3 years to find a good practitioner. Very friendly. Website allows me to make an appointment online.

SW Jan 08 2020

Review for Dr. Roufeh

Always kind and professional; excellent care; very helpful staff.

Jan 01 2020

Review for Dr. Muller

Dec 30 2019

Review for Dr. Drury

Rosalinda Leal Dec 27 2019

Review for Dr. McCabe

Daniel clopton Dec 27 2019

Review for Dr. Muller

Following a compound ankle break and foot dislocation, Dr. Nguyen repaired the extensive damage with expert surgery. His work was top notch and led to a full recovery of a serious injury. I highly recommend this guy--he's tops!

Norm Dec 26 2019

Review for Dr. Nguyen

Best Dr ever! Honest very down to earth and caring.He treats you like family.

Rebecca Reid Dec 24 2019

Review for Dr. Roufeh

Dec 17 2019

Review for Dr. Novack

Always very good

Dec 15 2019

Review for Dr. Muller

My grandfather is very sick with bowel obstruction. He refused to treat him and after he started feeling better let him go. We have already been to the hospital twice for this same thing. Poor bedside manner.

Dec 10 2019

Review for Dr. Emerson

Found his office to be like family. Dr. Ayoola’s bedside manner is the best and he is very thorough with everything.

John Hartigan Dec 05 2019

Review for Dr. Ayoola

Beccatx02 Dec 04 2019

Review for Dr. Roufeh

Corsicana, TX - Dec 04 2019

Review for Dr. Muller

Taylor Dunlap Dec 01 2019

Review for Dr. Iagulli

Ashley D Nov 27 2019

Review for Dr. Suttle

I have the highest regard for Dr Muller and his team. I’ve recommended him numerous times to family and friends.

Claudine Martyn Nov 24 2019

Review for Dr. Muller

My son left his office happy. He treated him very nicely. And he provided him the right treatment. Thank you so much.

Omar Nov 23 2019

Review for Dr. Roufeh

Dr Anwar took his time and hears what you have to say and answers your questions. He cares for his patients and takes good care of us. I would recommend Dr. Anwar to anyone looking for a infectious disease doctor.

Dolores C Nov 22 2019

Review for Dr. Anwar

He is kind, concerned, and very thorough. He deserves the highest rating in my book. I would recommend him to anyone needing orthopedic surgery.

Grace Runnels Nov 22 2019

Review for Dr. Deheshi

First appointment didn’t go well. I felt he had made up his mind about my issues without listening. I won’t go back.

Nov 21 2019

Review for Dr. Theleman

Steve Wilhite Nov 21 2019

Review for Dr. Nguyen

Very knowledgeable and knows what he is talking about.

Joey Nov 21 2019

Review for Dr. Muller

Very down to earth doctor, excellent bedside manner. Very attentive to my specific healthcare needs and agreed to treat ongoing special concerns in-house without referring to expensive specialists unless absolutely necessary.

Daniel Nov 19 2019

Review for Dr. Roufeh

Gwen Richardson Nov 15 2019

Review for Dr. Schott

I received a call that the doctor didn’t want to see me today because I am sick. So if you’re healthy, Dr Roufeh is the doctor for you. If you have an actual medical need, this doctor has no time for you. What kind of doctor only services the healthy?

Nov 14 2019

Review for Dr. Roufeh

Location

Baylor Medical Center At Trophy Club

2850 E Highway 114, Trophy Club, TX 76262