Baylor Medical Center at Frisco

86%

Patients that would definitely recommend
16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10
15% higher than the national average

86%

Would definitely recommend
16% higher than the national average

Baylor Medical Center at Frisco

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%83%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%60%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Baylor Medical Center at Frisco

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%78%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%87%73%

Providers

Provider Reviews

Simply outstanding. From the front office staff to the nurse and radiologist to the doctor himself. Couldn't ask for any better!

Doug F Jul 09 2020

Review for Dr. Troop

Dr Howard is awesome! Told me what my injury was. Best course of action to fix it.

Peter C. Jul 09 2020

Review for Dr. Howard

Dr. Hopkins is the best doctor fix my hip and I couldn’t feel any better he’s a great doctor that will listen to you and takes time to make sure You understand everything The staff is just great they make you feel important to them

Jack VanderStelt Jul 07 2020

Review for Dr. Hopkins

Chris Voth Jul 07 2020

Review for Dr. Yousuf

Just didn't like her.

Jul 07 2020

Review for Dr. Pajoohi

This doctor is very good, and I really appreciate all he did to work with the insurance company. I would recommend him for sure.

M. C. Jul 07 2020

Review for Dr. Wierschem

Andy bradshaw Jul 07 2020

Review for Dr. Bhuva

Been a patient for about 5 years. Very thorough and explains condition well. Never feel rushed during my appointment.

Jul 04 2020

Review for Dr. Lund

Shannon Jul 04 2020

Review for Dr. London

A doctor who really gets kids who have unique physical and emotional health ailments or challenges. He tries to get to the bottom of the problem so your child won't become just another statistic. Super sweet man, very compassionate, highly intelligent- we love him!

Jul 03 2020

Review for Dr. Naidoo

Great doctor and wonderful staff. Always enjoy my visits.

Jul 03 2020

Review for Dr. Lue

He was awesome! Went into great detail about my up and coming surgery! I have the utmost respect about his knowledge and character! Love the staff!

Leon Casey Jul 03 2020

Review for Dr. Courtney

Cliff Corenblith Jul 02 2020

Review for Dr. Lieman

Dr Dauber is great. Listens to your concerns and does not try to over treat with unnecessary procedures.

Rochoa68 Jul 02 2020

Review for Dr. Dauber

Love Dr Chaim and his staff!! Efficient, informative, great bedside manor!

Vicki Culpepper Jul 01 2020

Review for Dr. Chaim

Daniel J. Meiberg Jul 01 2020

Review for Dr. Lue

very very good. quick relief.

Richard Riggs Jul 01 2020

Review for Dr. Chaim

Holly F. Jul 01 2020

Review for Dr. Gulick

Outstanding in every way

Jul 01 2020

Review for Dr. Troop

Jim Carruthers Jul 01 2020

Review for Dr. Stone

Jul 01 2020

Review for Dr. Benjamin

Magnificent doctor with great staff!

Jose Portela Jun 30 2020

Review for Dr. Barrington

Jill Hartel Jun 29 2020

Review for Dr. Hopkins

Excellent in communicating with patients. Listens well.

Kathy Estep Jun 28 2020

Review for Dr. Barrington

Family atmosphere! Enjoy myself on every visit....

Tavarus Thomas Jun 28 2020

Review for Dr. Hopkins

Dr Chaim seemed very thorough in my assessment.

Jun 26 2020

Review for Dr. Chaim

Very good, if Dr. Smith wasn’t retiring I would very much recommend him to my friend and family.

Blane Drury Jun 26 2020

Review for Dr. Smith

Cheri Rubin Jun 26 2020

Review for Dr. Chaim

The visit was very good. Friendly staff and very knowledgeable and patient Dr. I was very satisfied with the visit

Jun 26 2020

Review for Dr. Dauber

Lindsey at Setty plastics is a amazing injector. She listens and dies what’s best for your face and goals!

Shannon Jun 25 2020

Review for Dr. Setty

Edward R. Jun 25 2020

Review for Dr. Glidden

Happy Again in Frisco Jun 25 2020

Review for Dr. McCalman

Sharron Roberts Jun 24 2020

Review for Dr. Glidden

Jun 24 2020

Review for Dr. McGarry

Steve Berry Jun 23 2020

Review for Dr. Kouyoumjian

I went to Dr Glidden for a knee injury. He quickly diagnosed a medial meniscus tear. Surgery was quick and easy. Dr. Glidden was friendly and comforting and his staff was top notch. The whole process couldn't have been better.

Jun 23 2020

Review for Dr. Glidden

Jun 22 2020

Review for Dr. Setty

1/21/2020 hip surgery. Excellent care, results and so appreciate ability and caring!! Pre opt to today June, 21, 2020.

Judy Strickland Jun 22 2020

Review for Dr. Barrington

Bill Killgore Jun 20 2020

Review for Dr. Troop

Lensie Walker Jun 20 2020

Review for Dr. Carter

Dr. Barrington is a very knowledgeable and experienced surgeon. He is a kind person and I am grateful that I am under his and his team’s care. I feel very confident that my surgery will go well. My gratitude to Dr. Barrington and his entire team.

Maryam Jun 19 2020

Review for Dr. Barrington

Shoulder issue. I called and got in quickly. Upon arrival check in was easy and really no wait time. The staff was courteous and took time to understand my issue. Dr. Troop was great, listened to my issues and we came up with a treatment plan. I appreciated not a lot of wait time during this time.

V Reagan Jun 19 2020

Review for Dr. Troop

Dr. Dauber is super thorough and knowledgeable. I recommend him without any hesitation.

Jun 19 2020

Review for Dr. Dauber

Andrea Rucker Jun 18 2020

Review for Dr. Hopkins

Dr Carter and his staff are awesome. I have other family members that are having the same ENT issues as I had. I have already recommended him to family. Great experience!

Kevin Cook Jun 18 2020

Review for Dr. Carter

Rick Jun 17 2020

Review for Dr. Hopkins

Margie M. Sanders Jun 17 2020

Review for Dr. Yousuf

Michael S. Jun 16 2020

Review for Dr. Stone

I have been seeing Dr Benjamin for a few years now and he is fantastic. He’s Punctual, easy to talk to, listens to my concerns and tells me my options for treatment and up to date on treatments. Great bedside manner. I highly recommend him as well as his staff.

Sue Kempton Jun 16 2020

Review for Dr. Benjamin

Dr. Chaim was professional and compassionate. I appreciated his ideas to help reduce my pain further.

Jun 14 2020

Review for Dr. Chaim

Debbie K Jun 13 2020

Review for Dr. Dauber

Jun 13 2020

Review for Dr. Carter

kathy oneal Jun 11 2020

Review for Dr. Hopkins

Barbara Guskin Jun 11 2020

Review for Dr. Barrington

Both my husband and I are patients of Dr. Dauber. We are very glad to have him, as he has helped us both on different occasions. He is easily a 5 star doctor!

Conrad and Pam Jun 11 2020

Review for Dr. Dauber

Jun 11 2020

Review for Dr. Howard

I initially saw Dr Barrington for a second opinion. He was very thorough in reviewing and making sure that I understood my issues and what my treatment options were. His staff was very caring and helpful. I would definitely recommend Dr Barrington for others needing help with a hip problem!

N.G. Jun 11 2020

Review for Dr. Barrington

He is so patient on listening and answering all your questions.

Akbar Jun 10 2020

Review for Dr. Carter

Love this office, doctor, and his staff! I’ve always felt well taken care of and cared about as well!

K Wondra Jun 08 2020

Review for Dr. Chaim

Wonderful doctor! Very thorough and takes the time to explain everything to you. Excellent staff too! Highly recommend.

Joyce Ligenza Jun 07 2020

Review for Dr. Hopkins

Superior, talked to me like he had known me all my life. Scheduled for surgery in July. Everyone was very courteous and helpful. Will surely tell friends and family POSMC.

Martha Nickerson Jun 07 2020

Review for Dr. Barrington

Jill Jun 07 2020

Review for Dr. Jett

Extremely professional and a fantastic surgeon - personal, caring, and conscientious. My husband and I have used him various times and both consider him our orthopedic of choice always - would use no other!

Nancy Young Jun 06 2020

Review for Dr. Barrington

Peggy Jun 06 2020

Review for Dr. Pineda

Curtis Harrison Jun 05 2020

Review for Dr. Burns

Vicki Jun 05 2020

Review for Dr. Benjamin

Dr Noorhasan has been kind and understanding throughout our journey. Her staff is absolutely amazing and always made us feel comfortable and well taken care of.

Jun 04 2020

Review for Dr. Noorhasan

Dr. Chaim examined my foot, asked questions, showed me my X-ray and explained everything that was going on. I feel comfortable and confident with my treatment plan.

Patsy Jun 04 2020

Review for Dr. Chaim

The office is organized, friendly and very professional. The safety due to COVID was great. Dr Lund and his staff are always outstanding. Dr Lund is very personable and excellent in his field. He does a great job of explaining everything as well.

Mary Jun 04 2020

Review for Dr. Lund

I had ACDF surgery in April of 2019. Dr. Syed is extremely knowledgeable and patient. I have a very small scar and absolutely no pain anymore. I would highly recommend Dr. Syed.

Meredith M. Jun 03 2020

Review for Dr. Syed

Amanda S Jun 03 2020

Review for Dr. Dold

E.D. Jun 03 2020

Review for Kevin Curry III

Me and my husband we both want to say thank for dr Mehta.She is very knowledgeable doctor .Our very first day she started finding cause for our problem .She told us to one surgery .We did surgery within 1 month .Within 3 months I got Pregnant .Only 4 months.It was miracle .Thanks Dr .R.Mehta

Sahara Sumanaweera Jun 03 2020

Review for Dr. Mehta

Danny E Jun 02 2020

Review for Dr. Yousuf

I have been a patient of Dr. Knoll and her team for years. She is an excellent doctor, very compassionate and never rushed. Always explains what’s going on and gives treatment options. She performed surgery for erosive arthritis on both of my hands and I would never go elsewhere. Highly recommend!

LKendig Jun 02 2020

Review for Dr. Knoll

Jessica was really nice!

Jun 02 2020

Review for Dr. Benjamin

Dr. Setty and his staff were wonderful. They treated me with respect and made me feel totally comfortable. My liposuction procedure went great and the results are phenomenal! I definitely recommend Dr. Setty. Thank you!

Jun 02 2020

Review for Dr. Setty

BobC Jun 02 2020

Review for Dr. Glogau

I have been going to Dr. Eisenberg for almost 20 years. He is awesome. He cares about his patients and takes the time to listen to them. We go over the exam and any questions I might have. If I could clone him, I would. He's one of my favorite doctors. I would recommend him to anyone.

Dina C. Jun 01 2020

Review for Dr. Eisenberg

Shanna R Seaver Jun 01 2020

Review for Dr. Derrick

Awesome Dr.Gave me the best advice.

Di May 31 2020

Review for Dr. Dauber

Truly appreciated his kind expertise to patiently explain my injury process. Highly recommend Dr. Sutker to go beyond what’s expected to be grateful for his knowledge. Thank you so kindly.

May 31 2020

Review for Dr. Sutker

Courtney Pitzer May 30 2020

Review for Dr. Maxey

Courtney P. May 30 2020

Review for Dr. Maxey

The visit was thorough and timely. The entire office was helpful.

May 30 2020

Review for Dr. Howard

PlanoBill May 29 2020

Review for Dr. Lue

Pat Drenowatz May 29 2020

Review for Dr. Hopkins

Dr McGarry and his assistant made my visit very pleasant.

Natalie May 29 2020

Review for Dr. McGarry

Dr. McGarry and his PA are wonderful. Never a long wait, always take their time with me, never feel rushed, and always leave better than when I came in!

Stacy H May 29 2020

Review for Dr. McGarry

Sally Ballis May 28 2020

Review for Dr. Derrick

Dr Barrington is absolutely the best .I had hip replacement surgery three weeks a go and couldn’t be happier with results. After months of unbearable pain ,there is hope to have my active life back. Thank dr Barrington and his team .

Liliana May 28 2020

Review for Dr. Barrington

Shelley Craft May 28 2020

Review for Dr. Syed

Doctor Ricks is so a gentle and nice person. And of course he does a good job and so professional. His staffs all as sweet as him and so patient to explain everything to you .I must say Dr Ricks is best doctor I ever met.

Meenal May 28 2020

Review for Dr. Ricks

Dr. Hopkins is the most understanding, compassionate, caring, loving doctor I have ever been to. I am so lucky to have found him.

Delores May 28 2020

Review for Dr. Hopkins

Cathy May 27 2020

Review for Dr. Lue

I have always received professional care and treatment from Dr. Hegde and the staff.

Mike May 26 2020

Review for Dr. Hegde

Location

Baylor Medical Center at Frisco

5601 Warren Pkwy, Frisco, TX 75034