St. Luke's Health - Baylor St. Luke's Medical Center

68%

Patients that would definitely recommend
2% lower than the national average


St. Luke's Health - Baylor St. Luke's Medical Center is a medical facility located in Houston, TX. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 100 Best Hospitals for Cardiac Care Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2021, 2020)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™ (2021, 2020)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Cardiac Surgery Excellence Award™ (2021)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Cranial Neurosurgery Excellence Award™ (2021, 2020, 2019)

Superior clinical outcomes in cranial neurosurgery

Gastrointestinal Care Excellence Award™ (2021, 2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Joint Replacement Excellence Award™ (2021, 2020)

Superior clinical outcomes in knee and hip replacement

Pulmonary Care Excellence Award™ (2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

68%

Would definitely recommend
2% lower than the national average

St. Luke's Health - Baylor St. Luke's Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

St. Luke's Health - Baylor St. Luke's Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

Dr. Shah was excellent in his care and bedside manner. I had a procedure for my shoulder pain, and he performed it painlessly and now I have minimal discomfort. I wish I had seen Dr. Shah earlier

Renuka Sep 19 2021

Review for Dr. Shah

Carol and Charles St Dizier Sep 19 2021

Review for Dr. Bueso

Very good experience. What to expect was clearly explained and procedure was performed on time.

Highly recommend! Sep 19 2021

Review for Dr. Raijman

Excellent... Dr. Yao was extremely professional, knowledgeable and caring. And put me at ease as she answered my questions and concerns. I highly recommend Dr. Yao to anyone in need of her expertise!

Sep 17 2021

Review for Dr. Yao

Dr Bobo is fantastic. Great bedside manner and very knowledgeable. I highly recommend her.

Sep 17 2021

Review for Dr. Bobo

Location

St. Luke's Health - Baylor St. Luke's Medical Center

6720 Bertner Ave, Houston, TX 77030

Frequently Asked Questions

Where is St. Luke's Health - Baylor St. Luke's Medical Center located?

Has St. Luke's Health - Baylor St. Luke's Medical Center won any recent awards from Healthgrades?

Does St. Luke's Health - Baylor St. Luke's Medical Center score well in safety ratings?