Memorial Hermann Memorial City Medical Center
Patients that would definitely recommend
3% higher than the national average
Memorial Hermann Memorial City Medical Center is a medical facility located in Houston, TX. This hospital has been recognized for Outstanding Patient Experience Award™, Cardiac Surgery Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2021)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Cardiac Surgery Excellence Award™ (2022)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
America’s 50 Best Hospitals for Cardiac Surgery Award™ (2021)
Superior clinical outcomes in heart bypass surgery and heart valve surgery
Gynecologic Surgery Excellence Award™ (2020)
Superior clinical outcomes in gynecological surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Cardiac Surgery Excellence Award™
2022
America’s 50 Best Hospitals for Cardiac Surgery Award™
2021
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Specialty Excellence Awards
Gynecologic Surgery Excellence Award™
2020
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Transurethral Prostate Resection Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceMemorial Hermann Memorial City Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Memorial Hermann Memorial City Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Sharon Yeary Sep 25 2023
Review for Dr. Desai
I have been to Dr Harrell 2 times in the past year and both times he did nothing for me but refer me back to my spine doctor
Kathy Hanks Sep 24 2023
Review for Dr. Harrell
On Christmas eve 2022, I had a fall with a ride to the ER and a few days hospitalized. Unfortunately, there was a hiccup and miscommunication from my hospital's discharge instructions.Ultimately when I met with Dr. Gregory for an elbow replacement and shoulder surgery, I was three weeks behind when...
Melissa R. Sep 22 2023
Review for Dr. Gregory
My visit was very informative and he is very knowledgeable
Betty Rocio Sep 21 2023
Review for Dr. Harrell
Location
Memorial Hermann Memorial City Medical Center
Frequently Asked Questions
Where is Memorial Hermann Memorial City Medical Center located?
Memorial Hermann Memorial City Medical Center is located at 921 Gessner Rd, Houston, TX 77024. Find other locations and directions on Healthgrades.
Has Memorial Hermann Memorial City Medical Center won any recent awards from Healthgrades?
Yes, Memorial Hermann Memorial City Medical Center has been awarded with Outstanding Patient Experience Award™, Cardiac Surgery Excellence Award™, America’s 50 Best Hospitals for Cardiac Surgery Award™, and 1 more in the past two years.
Is Memorial Hermann Memorial City Medical Center highly rated with patients?
75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Memorial Hermann Memorial City Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Memorial Hermann Memorial City Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Memorial Hermann Memorial City Medical Center profile..
How does Memorial Hermann Memorial City Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Please advise where Dr. Desai is. I hate it that Houston Methodist will not tell me where she is. She was great for me and very nice. Please some body tell me where she went so I can continue with her!