Memorial Hermann Memorial City Medical Center

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

America's 250 Best Hospitals Award™ (2018)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2020)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Bariatric Surgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in bariatric (weight loss) surgery

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Gynecologic Surgery Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in gynecological surgery

Joint Replacement Excellence Award™ (2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Cardiac Care Excellence Award™ (2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Critical Care Excellence Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Orthopedic Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

5 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

6 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Memorial Hermann Memorial City Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Memorial Hermann Memorial City Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

very nice and clean office. Dr. Do is down to earth and care about his patients. Staffs are polite. Plus, there is no wait time. Happy patient!

Sophie Doan Jul 06 2020

Review for Dr. do

Amy R Jul 06 2020

Review for Dr. Patton

Jul 06 2020

Review for Dr. Das

Jul 06 2020

Review for Dr. Mehta

C. Williams Jul 06 2020

Review for Dr. Bonnor

Dr Williamson is the best! He is extremely skilled at what he does, is very articulate in his explanation of the procedure, and just an all-around nice guy!

Sandy Stilley Jul 05 2020

Review for Dr. Williamson

Jackie smith Jul 04 2020

Review for Dr. Brannen

M Jul 04 2020

Review for Dr. Boutros

I have been a patient since 2007. I find Dr Drtil and his staff to be extremely professional and accommodating.

Jul 02 2020

Review for Dr. Drtil

L.A.Huber Jul 02 2020

Review for Dr. Loyalka

Jul 02 2020

Review for Dr. Griffith

Dr Das made me feel like I was the only patient there... he took the time. he made my four daughters feel at ease. I am so greatful for everything he did. Surgery went so well thanks to him.

Tn Jul 01 2020

Review for Dr. Das

DR Stocks is experienced and professional. I trusted him to do his very best for me, and he did! It's been two years since my hip surgery. I had a concern. His staff fit me in immediately. They are an efficient and thoughtful team. DR Stocks is warm, kind, and sincere.

Jul 01 2020

Review for Dr. Stocks

Bee, Richmond, TX Jul 01 2020

Review for Dr. Brown

efficent staff no excessive wait times

Sheldon C. Jun 30 2020

Review for Dr. Cilento

KC Jun 30 2020

Review for Dr. Das

A very caring Dr. He knows his profession very well. I have been a patient for many years.

William M Jun 29 2020

Review for Dr. Sheth

Jun 27 2020

Review for Dr. McKnight

There are no words to accurately describe Dr. Lee. She is amazing!!!! I was scared when I found out I had breast cancer but after meeting with her...she calmed my nerves. She is empathetic and sincere and spiritually confident. I sincerely love this surgeon!

Jun 26 2020

Review for Dr. Lee

Very kind and knows his materials .

Jun 26 2020

Review for Dr. Price

Really good surgeon. Worked with him for three years and then mom got sick. Thankfully he was able to fit her in. it went great.

Jun 26 2020

Review for Dr. Das

Wilson Rodriguez Jun 26 2020

Review for Dr. Koo

The best surgeon ever! Dr. Das did the colonoscopy that discovered my cancer and then removed it without making a single cut on me.... it was amazing Would recommend Dr Das to anyone -- I came to him from Saudi Arabia, and Im glad he was recommended to us

Kym Jun 26 2020

Review for Dr. Das

He is amazing! Bedside, personality, pre and post op, he is great all around!

Zahra Jun 26 2020

Review for Dr. Das

B. Bowers - Sugar Land, TX Jun 26 2020

Review for Dr. Ott

Very professional, informative, and top in their field

Jun 26 2020

Review for Dr. Boutros

Has lots of time for you and explains everything so you can understand. Would recommend.

Jun 26 2020

Review for Dr. Ponce De Leon

This man is disingenuine every emotion is surface he hypes up your first visit but has no time for the family it's like he will make the person who is sick feel like he cares but he and his staff act like if you question him he and them will hang up on you changing drs quickly

Only after money doesn't care about patients Jun 25 2020

Review for Dr. Rakkhit

Jun 25 2020

Review for Dr. Sofola

Dr. McCloskey is a fantastic provider who cares deeply for her patients and their health and safety. While her office can occasionally have long waits, her level of care is worth it!

Jun 25 2020

Review for Dr. McCloskey

Dr.De Ayala deliver my son. Was very pleased with his work and how efficient he was. He was not my doctor during pregnacy but definitely consider him if i decide to have another baby.

Stephany Lopez Jun 25 2020

Review for Dr. deAyala

Very professional make time to listen to patient she is very gentle I’m personable

Louise Jun 25 2020

Review for Dr. Mayekar

Great Doctor and experience. My daughter is a competitive athlete and had successful treatment in a quick and efficient manner. He is very personable and kind. Thank you so much Dr. Maximos!

Joy B Jun 25 2020

Review for Dr. Maximos

Kate Dobyanski Jun 24 2020

Review for Dr. Rodriguez-Quintana

Jun 23 2020

Review for Dr. Rao

Sulay Shah Jun 22 2020

Review for Dr. Sreenarasimhaiah

Dr. Velasco is a awesome Doctor, a super Doctor to be honest, and he is a even better human being. Words can not describe how great and wonderful he is. Dr. Valasco is truly my Superhero. I would definitely recommend him to anyone. I am privileged and honored to have him as my Doctor!

Sulay Shah Jun 22 2020

Review for Dr. Velasco

B R Jun 22 2020

Review for Dr. Das

S. Solomon Jun 22 2020

Review for Dr. Das

He was bale to explain the importance of his blood pressure control in an easy to understand manner.

Stewart Lemoine Jun 22 2020

Review for Dr. Brown

Dr. Das took great care of my father and I write this review on Father's Day because it reminds me how he saved my father. thank you to Dr Das and his team for spending the time to do a complex operation on my dad

A loving son Jun 22 2020

Review for Dr. Das

Had a tremendously successful surgery previously with Dr. Stocks and I have all the confidence in the world in him. He takes time to answer any questions you have and I would recommend him and have recommended him to many people.

Jun 21 2020

Review for Dr. Stocks

Great visit. She is very personable.

Jun 21 2020

Review for Dr. Patel

Dr. Stocks was very informed about the hip replacement surgery. Every question I had for him he answered. Not every question had a positive answer. He was very honest & upfront with me. I am very confident that he will & his Assisstant Brandon will do their best to help me feel normal again.

Gail Jun 20 2020

Review for Dr. Stocks

Love my results!

Jun 20 2020

Review for Dr. Sato

Jun 20 2020

Review for Dr. Brown

Fantastic, very experienced good surgeon. Looking for solutions to your pain and issues! The best!

JENNIFER Francine WYCOFF Jun 19 2020

Review for Dr. Stocks

Great visit with DR. Stocks. I have previous surgery by Dr. Stocks which went extremely well. Dr. Stocks takes time to explain and answer questions, don't fell rushed. I highly recommend Dr. Stocks

Mike Warth Jun 19 2020

Review for Dr. Stocks

Dan Jun 18 2020

Review for Dr. Atallah

Sanchez Jun 18 2020

Review for Dr. Maeso

Excellent. Dr. W is the best if the best. He has helped me many times and gave my wife her normal life back with his surgical skills.

Charlie M Jun 18 2020

Review for Dr. Williamson

Dr Steward was extremely personalable and sensitive to my situation. He was empathic of my anxiety around my miscarriages and never made me feel like a number or statistic. The nurses were extremely helpful as well.

Jun 18 2020

Review for Dr. Steward

Great doctor always kind and caring never felt rushed took plenty of time to discuss all my issues and that is so important to me.

Sharon LeBlanc Jun 17 2020

Review for Dr. Williamson

Wonderful. Had TAVR valve replacement. Everything went extremely well. No more chest pain, less anxiety, great plans for the future. Wonderful physician!!!

Vera Wallem Jun 17 2020

Review for Dr. Loyalka

Jun 16 2020

Review for Dr. Rao

Dr. Clemmons has been my gastroenterologist for several years. His experience and professionalism is outstanding. I would highly recommend him to anyone who experiences any GI issues.

Kenneth Glynn Rubinstein-Bourghs Jun 15 2020

Review for Dr. Clemmons

Dr Edwards is practical. He does not rush to surgery and discusses options.

Jun 14 2020

Review for Dr. Edwards

Extremely satisfied with staff and doctor.

Millard Quinn Jun 13 2020

Review for Dr. Edwards

Always takes time Very patient. No wait time .

Glennis Jun 13 2020

Review for Dr. Shapiro

Kim Combs Jun 13 2020

Review for Dr. Elkousy

Dr Sato is an excellent surgeon. She knows what she is doing. She is very kind, knowledgeable with excellent bedside manners. She takes her time to discuss concerns and realistic expectations. I highly recommend Dr Sato.

Jun 12 2020

Review for Dr. Sato

I will and have recommended Dr. Shen because she care about her patients. She will call you about your test results. Good doctor.

Jun 12 2020

Review for Dr. Shen

GREAT DOCTOR ! AMAZING STAFF !! I recommend this doctor for any knee and shoulder problems. His medical assistants are always so sweet to me. EXCELLENT bedside manners. Wouldn't go to any other doctor.

Jun 11 2020

Review for Dr. Elkousy

Excellent experience- He takes time to fully explain problems and options for treatment. Have great confidence in him.

David Pierce Jun 10 2020

Review for Dr. Anhalt

Good doc if you can get past the staff Jun 10 2020

Review for Dr. Condara

No one in the building seemed liked they really cared.

Sad and Disappointed Jun 08 2020

Review for Dr. Armaghany

Very attentive, knowledgeable/learned with his specialization.

Jun 08 2020

Review for Dr. Roy

Dr Jorge Leiva, is the best Doctor I have seen in 33 years also he is understanding and very quick to help and he answers all your questions.. He very knowledgeable and know what your thinking before you say anything.. Highly recommend him!

shalona brown Jun 08 2020

Review for Dr. Leiva

Pleasant environment. Staff very efficient and professional. Dr Edwards was attentive and pleasant. After X-ray he examined and diagnosed the solution for treatment.

Ron Jun 08 2020

Review for Dr. Edwards

He is a breath of fresh air in that he listens thoughtfully and then explains clearly what he would like for the patient to do,etc. He is very responsive to email queries through his patient portal. I'm extremely pleased to have him as our family physician as is my spouse.

Buddy Gomez Jun 07 2020

Review for Dr. Kuliev

Dr. Kathiresan is a brilliant doctor! Knowledgeable, professional, detail-oriented, truly caring about her patients, respectful and supportive in any way! Our fertility journey with her was a pleasure. Our first try of IVF resulted in a healthy pregnancy. We are happy to have her in our life!

Jun 06 2020

Review for Dr. Kathiresan

Robert Mattscheck Jun 06 2020

Review for Dr. Hayes

Dr. Sta Ana was very friendly and informative even came to check on me before my surgery in case I had any questions. Her staff was very flexible with my needs and called me back easily.

Jun 06 2020

Review for Dr. Sta Ana

Nice&easy, friendly and very professional person!

Anton Jun 05 2020

Review for Dr. Muradov

Dr Matthews (not Dr. Taylor as listed above!) Is a very calming influence and a gifted surgeon.

Jane Erickson Jun 05 2020

Review for Dr. Mathews

Had 2 level lumbar fusion. Bedside manner was great, staff was attentive and efficient. Result is very good.

DT Jun 04 2020

Review for Dr. Williamson

I had already two surgeries with Dr. Jafarnia. He is great! . They are a group of people that are very professional. I highly recommend Dr. Jafarnia and his medical group. Thank you so much....

MILAGROS COROMOTO CANELON Jun 04 2020

Review for Dr. Jafarnia

Dr. Edwards is the best. I never doubt what he tells me or what procedure needs to be done

Jun 04 2020

Review for Dr. Edwards

Professional and personal care. Takes the time to communicate and discuss options regarding care. Dr Edwards has performed successful surgeries on both my shoulders. I highly recommend him and his care team.

Deborah Jun 04 2020

Review for Dr. Edwards

We found out what we needed to know. I was seen by a PA, NOT by Dr. Williamson. I specifically asked my PC doctor to re-refer me to Dr. Williamson because I wanted to see HIM, not someone else.

Jan Scott Rowland Jun 03 2020

Review for Dr. Williamson

Great doctor, great staff!

Lynda K. Jun 02 2020

Review for Dr. Cilento

Knowledgeable experience, was clear with explanations of concerns I had.

Anonymous Jun 02 2020

Review for Dr. Cilento

He’s not a good doctor no patience. Too rush Jun 02 2020

Review for Dr. Nguyen

Lori V Jun 01 2020

Review for Dr. Kreuzer

Very pleased with her skills & expertise, knowledge, professionalism. She was conscientious in following through with any issue that I had over the past couple years. She performed surgery and I trusted her skills. She is a kind doctor who spent time as necessary with me in my visits.

May 31 2020

Review for Dr. Lane

Dr Williamson and his team are wonderful and very knowledgeable about my condition. He took time to explain everything to me. Best care ever!

May 31 2020

Review for Dr. Williamson

Excellent, surgery on Tuesday, walking on Wednesday, going home on Thursday. That Robotic surgery is the way to go and Doctor McKnight knows how to work it. I had an excellent experience with the staff.

Kirby May 30 2020

Review for Dr. McKnight

Great Doctor had a chronic sinus condition that he help me get on top of and never gave up!

May 30 2020

Review for Dr. Patt

Very much a gentlemen and skilled surgery. Excellent overall experience. He was able to to return my active lifestyle.

May 30 2020

Review for Dr. Stocks

May 30 2020

Review for Dr. Sofola

Dr. Shapiro is fabulous. I never Want to go to anyone else.

May 30 2020

Review for Dr. Shapiro

A wonderful doctor and a super surgeon!

Jeff Greene May 30 2020

Review for Dr. Jafarnia

I would recommend Dr. Williamson to anyone! He is an incredible person and doctor! He truly cares for his patients!

Jodi May 30 2020

Review for Dr. Williamson

Dr. Rao and his team are awesome. They always have a great attitude and they act like the enjoy their jobs, and care for their patients. I finished my treatment successfully but if I have to come back, I’ll be happy to receive care from them.

Jolene May 29 2020

Review for Dr. Rao

Dr Elkousy as given me great care

May 29 2020

Review for Dr. Elkousy

Very satisfied

A. A. May 29 2020

Review for Dr. Jarrett

Location

Memorial Hermann Memorial City Medical Center

921 Gessner Rd, Houston, TX 77024