Memorial Hermann Healthcare System - Southwest

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

America's 250 Best Hospitals Award™ (2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bariatric (weight loss) surgery

Cranial Neurosurgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in cranial neurosurgery

Neurosciences Excellence Award™ (2020)

Superior clinical outcomes in stroke care and neurosurgery

Stroke Care Excellence Award™ (2020, 2018)

Superior clinical outcomes in the care and treatment of stroke

Gynecologic Surgery Excellence Award™ (2019, 2017)

Superior clinical outcomes in gynecological surgery

Labor and Delivery Excellence Award™ (2019, 2018)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2019, 2018)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

America’s 100 Best Hospitals for Cardiac Care Award™ (2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Critical Care Award™ (2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

3 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Acute kidney dysfunction following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

7 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Memorial Hermann Healthcare System - Southwest

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Memorial Hermann Healthcare System - Southwest

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

First visit Dr Allen explained in detail the x rays and MRI. Even drew picture to take home. The steroid injection was like night and day.

Steve Ward Jul 02 2020

Review for Dr. Allen

L.A.Huber Jul 02 2020

Review for Dr. Loyalka

Dr Felicia Feng is very knowledgeable and caring. Excellent bedside manners and commutator.

Jul 02 2020

Review for Dr. Feng

I had a wonderful experience with Dr. Field. He is a great physician, he takes care of his patients well.

Jul 01 2020

Review for Dr. Field

Very nice young man . Help me with rotator injury. I had some exercises to do and feel much better.

Don Sorce Jul 01 2020

Review for Dr. Fedoriw

DR Stocks is experienced and professional. I trusted him to do his very best for me, and he did! It's been two years since my hip surgery. I had a concern. His staff fit me in immediately. They are an efficient and thoughtful team. DR Stocks is warm, kind, and sincere.

Jul 01 2020

Review for Dr. Stocks

nothing but the best , his staff Crystal an the nurses are so nice and friendly . very nice people . the wait time is sometimes a little slow but it is worth the wait

benjamin brown Jul 01 2020

Review for Dr. Harvey

Lil Jun 30 2020

Review for Dr. Brionez

efficent staff no excessive wait times

Sheldon C. Jun 30 2020

Review for Dr. Cilento

Very caring & understanding! He listens to my concerns & answers in the language that I can comprehend. He takes his time never in a rush.He did an AFIB ablation last year. Blessings for me! His staff just as caring.

Connie S Jun 30 2020

Review for Dr. Saunders

Dr. Chan is always willing to take her time and listen to what is going on. Will quickly refer you to another doctor if she believes you need a specialist.

Jun 30 2020

Review for Dr. Chan

Excellent!

Jun 29 2020

Review for Dr. Tammareddi

I have been seeing Dr Saunders for about 1.5 yrs now . He has been good to me always explains whats going on . No issues.

Don Jun 29 2020

Review for Dr. Saunders

Excellent listener! He cares about the patient! It's refreshing to have a Dr. listen & not just assume to kno your body better than you!

Lanell Jun 29 2020

Review for Dr. Bier

Everyone is Extremely Nice here & Dr Klein took his time & explained Everything that’s goin on with me & Explained the solution. Thank You Everyone ??

Karen Saldaña Jun 29 2020

Review for Dr. Klein Jr

Dr. Reinoso saved my life. He worked around the clock for 3 weeks until I was able to come out of a coma and mend. Great bedside manner and professionalism. I can't thank him enough!

K. Fehr Jun 28 2020

Review for Dr. Reinoso

Dr. Khan has been my Nephrologist since October of 2016. He is very thorough, good communication skills. I would recommend him to anyone who has kidney problems.

Delores Fields Jun 27 2020

Review for Dr. Khan

Very professional and precise.

M Jun 27 2020

Review for Dr. Shah

I love Dr Chin!! Not only is she professional and caring but she listens andanswers my questions .

Jun 27 2020

Review for Dr. Chin

Always pleasant very punctual he takes his time with you and never rushes you out of his office.

Stephanie Jun 27 2020

Review for Dr. Wang

did not have to wait. the doctor took his time explaining what was wrong and what had to be done. I was very pleased. i have already told my gym friends about him.

Jun 27 2020

Review for Dr. Jordan

Best choice I made to see him back in 2008. He has had all the right medical treatment for my spinal issues and the last one was surgery. Best work done with all the possible care before and after surgery. Highly recommended Dr Etminan!

Linda Bautista Jun 27 2020

Review for Dr. Etminan

Sandra M. Montalbano Jun 27 2020

Review for Dr. Reinoso

I have been seeing Dr Burke for 20+ years, He always takes care of my problem, along with his great staff.

Bruce L Ellis Jun 26 2020

Review for Dr. Burke

Dr Gabel is always patient, listens to all my questions and answers them so I understand. He treats me like a person not just another number. I would recommend him to everyone I know.

PK Jun 26 2020

Review for Dr. Gabel

B. Bowers - Sugar Land, TX Jun 26 2020

Review for Dr. Ott

Excellent. He was very good at explaining my issue and took the time to ensure that I understood. He had practical and common sense suggestions

Judy Jun 26 2020

Review for Dr. Harrell

Has lots of time for you and explains everything so you can understand. Would recommend.

Jun 26 2020

Review for Dr. Ponce De Leon

I would definitely recommend Dr. Harvin. I had a bad break on my upper arm and was in terrible pain prior to surgery. Due to Dr. Harvin's skilled surgery I have not had any pain and my arm is fully functional once more. He is personable, friendly and very good at what he does!

Tawnya Jun 25 2020

Review for Dr. Harvin

Dr. Chin is so caring, nice and friendly. She cares about you as a person and wants you to feel your best. She clearly explains what's going on in your health and wants to hear you as well. Together with your Dr. should be a great experience to your health! She is AWESOME!

Christie Jun 25 2020

Review for Dr. Chin

Amalia Savala Jun 25 2020

Review for Dr. Torres-Barre

staff was very friendly and professional. dr chin was very knowledgeable and definitely helped me out! found this practice through my insurance but i don’t regret going here!! definitely recommend :)

Brittany B Jun 25 2020

Review for Dr. Chin

Outstanding, she really took her time and answered all my questions. She reviewed my paper work and drilled down to make sure I understood what concerned me. I got that warm and fuzzy feeling that she really cares and took the time to recommend food and exercises to benefit my well being.

AL Jun 24 2020

Review for Dr. O'Cconnor

Good. He explains very well and honest. Talks a little fast for Tex-Mex Spanish

E Garcia Jun 24 2020

Review for Dr. Rosales

Very caring and professional doctor. Highly recommend. Staff always quick and helpful.

Daughter of a patient Jun 24 2020

Review for Dr. Sarwar

Dr. Escobar is an awesome doctor. He has the time of the world for his patients, specific,kind,caring and follows thru in his referrals. Not to mention his nurse Marisela she is a little piece of heaven that came to be with us. Thank you

Milagros R Cano Jun 24 2020

Review for Dr. Escobar

Jun 24 2020

Review for Dr. Qadir

I have been his patient for several years, and have nothing but good things to say about him. I have never experienced any of the complaints listed by other reviewers.

Jun 24 2020

Review for Dr. Nguyen

I can tell you that in August of 2009 I had to have emergency surgery a quadruple bypass Dr. KITTEN saved my life. Thankyou Dr. KITTEN

Jerry prine Jun 23 2020

Review for Dr. Kitten

Dr. Pahcipala has been treating my 90 year old father that has metastatic stage 4 lung cancer since March 2020. His treatment plan is working miracles! He is very caring and has wonderful bedside manners. My dad's tumors have shrunk dramatically.

Gina Jun 23 2020

Review for Dr. Pachipala

Dr. Qadir did a total hip replacement using the Anterior procedure. Stopped using a walker in less than a week, Using stairs in 2 weeks without any pain. Doctor spent quality time pre-op and answered all questions. Cleared me to play tennis and golf after 2 weeks. Outstanding surgeon

Ron Sabala Jun 23 2020

Review for Dr. Qadir

Always very attentive & caring to her patients - we're so blessed that Dr. chin is our family doctor!

VA Jun 22 2020

Review for Dr. Chin

We had the best experience at his office. Amazing doctor, spent a long time to answer all our questions.

Abbey Kenneth Jun 22 2020

Review for Dr. Hematpour

sony Jun 22 2020

Review for Dr. Ambani

Dr Suki has been taking care of me since I found out I had CLL in 1998. He is very knowledgeable and knows what he is talking about. He is very nice and explains things to me so I can understand. I appreciate him so much.

B. Pluff Jun 21 2020

Review for Dr. Suki

Excellent all around

Jun 21 2020

Review for Dr. Moss

Had a tremendously successful surgery previously with Dr. Stocks and I have all the confidence in the world in him. He takes time to answer any questions you have and I would recommend him and have recommended him to many people.

Jun 21 2020

Review for Dr. Stocks

Ingrid Jun 21 2020

Review for Dr. Burke

Knowledgeable, kind compassionate. I highly recommend Dr.Kvapil. His staff is courteous and efficient.

Jun 21 2020

Review for Dr. Kvapil

Jun 20 2020

Review for Dr. Karni

Denise Ramírez,Sandra Vital Jun 20 2020

Review for Dr. Metwalli

Sherrie Jun 20 2020

Review for Dr. Tammareddi

Dr. Stocks was very informed about the hip replacement surgery. Every question I had for him he answered. Not every question had a positive answer. He was very honest & upfront with me. I am very confident that he will & his Assisstant Brandon will do their best to help me feel normal again.

Gail Jun 20 2020

Review for Dr. Stocks

I saw Tammy and she was great, taking all the time I needed. She was very thorough and listened to all my concerns.

Nancy Stucky Jun 20 2020

Review for Dr. Chin

Gary Jun 20 2020

Review for Dr. Pillai

John Gage Jun 20 2020

Review for Dr. Chimenti

Fantastic, very experienced good surgeon. Looking for solutions to your pain and issues! The best!

JENNIFER Francine WYCOFF Jun 19 2020

Review for Dr. Stocks

Having trouble with my hips and knee he helped me very much

Jun 19 2020

Review for Dr. Burke

Explained and was an expert at the procedure. Highly recommend!!!

Tom Jun 19 2020

Review for Dr. Harrell

Great visit with DR. Stocks. I have previous surgery by Dr. Stocks which went extremely well. Dr. Stocks takes time to explain and answer questions, don't fell rushed. I highly recommend Dr. Stocks

Mike Warth Jun 19 2020

Review for Dr. Stocks

I had my right knee replaced, Dr. Lionberger has been my Doctor for years. He is very polite and caring. He always meets my expectations.

Jun 19 2020

Review for Dr. Lionberger

Will Shen Jun 19 2020

Review for Dr. Gabel

Dr Jordan is a dedicated surgeon that wants the best for his patients. He has a very kind manner.

Susan W Cook Jun 19 2020

Review for Dr. Jordan

Always a pleasure. Thank you Dr. Copeland for attacking my pain!

Debbie Bernhard Jun 18 2020

Review for Dr. Copeland

Very capable, confident and considerate surgeon. Well organized and efficient staff. Very thorough. Explained options and course of treatment well. He did my knee replacement 2 years ago and I'd be happy to recommend him to anyone.

J Pettyjohn Jun 18 2020

Review for Dr. Burke

Very nice and informative. Very pleasant

Nancy Russell Jun 18 2020

Review for Dr. Burke

Franklin Heathcock II Jun 17 2020

Review for Dr. Reinoso

Very attentive, congenial and answered my questions very well. I have and will continue to recommend him.

Marian Delph Jun 17 2020

Review for Dr. Moss

Wonderful. Had TAVR valve replacement. Everything went extremely well. No more chest pain, less anxiety, great plans for the future. Wonderful physician!!!

Vera Wallem Jun 17 2020

Review for Dr. Loyalka

She is very knowledgeable and cares for her patients. She always spends a lot of time with me when I have an appointment with her.

Cindy Chastain Jun 16 2020

Review for Dr. Chin

He is an amazing person, doctor who literally saved my life.

Christy C Rhea Jun 16 2020

Review for Dr. Mathew

Dr. Durham was great however, his staff was not. His office manager recently retired and the other office staff are incompetent.

Jun 16 2020

Review for Dr. Durham

I am excited to state that I,m pleased with my surgery,staff,and recovery phase here with Dr. Lionberger and staff especially Houston Methodist.

Jun 16 2020

Review for Dr. Lionberger

I have been a patient of Dr. Splenser for about 5 years. He has always provided me with professional care and courteous instruction. I am very comfortable referring coworkers and family members to Dr. Splenser for medical care.

B. Glenn Jun 16 2020

Review for Dr. Splenser

Christopher Neller Jun 15 2020

Review for Dr. Dow

The office is efficient and we'll run. Dr. Palwei has worked conservatively and methodical to relieve symptoms of RA. We are now at a point I never believed possible, I feel great.

RA patient Jun 15 2020

Review for Dr. Palwai

Linda I Rogers Jun 15 2020

Review for Dr. Alexander

Sara Alaniz Jun 15 2020

Review for Dr. Chin

Dr Crow is honest, tells it like it is, doesn't sugar coat. She takes a special interest in each of her patients. Her staff is phenomenal.

Jun 14 2020

Review for Dr. Crow

Dr. MacDonald was very thorough in getting my history. She was very keen on exploring my pain level.

Jun 13 2020

Review for Dr. McDonald

I drive 2 hours to see Dr. Chin. She has helped me with my care with meds and going through cancer twice. She is sensitive to my needs and shows how she truly cares.

Rayna Reimer Jun 13 2020

Review for Dr. Chin

Mr. Joe Jun 13 2020

Review for Dr. Huynh

Dr. Lionberger is in my opinion one of the the best in his profession, I had a complete knee replacement 1 1/2 years ago and could not be more satisfied with the result. he takes necessary time to explain things in detail. I am fortunate to have him as my doctor.

Jun 13 2020

Review for Dr. Lionberger

Betty Menville Jun 13 2020

Review for Dr. Fares

Jun 12 2020

Review for Dr. Etminan

have gone to Dr. Hanser for 13 years now.

Eric Hancock Jun 12 2020

Review for Dr. Hanser

Dr. Kim is a great urologist! He takes time answering all your questions and is very informative.

Victoria Hernandez Jun 12 2020

Review for Dr. Kim

fantastic! He was very professional. He introduced himself when he first came in the exam room. He explained the whole process. Drew me a very good diagram and explained everything in the diagram. He told me what could happen if I delayed treatment. It was a good experience.

Sharon Hall Jun 12 2020

Review for Dr. Desai

Always friendly, thorough, and complete for the problem(s) presented.

Richard Werlein Jun 12 2020

Review for Dr. Chin

I've always had a good experience with this doctor.

Andrew L. Jun 12 2020

Review for Dr. Dyhianto

I have been going to Dr. Chin's office for years. She and and all the practitioners under her really listen and solve problems. I have recommended her office to many friends.

Jun 11 2020

Review for Dr. Chin

Dr. Mueck is one of the kindest doctors I have ever met. He is so caring, thorough, & knowledgeable. He is also a great listener and always offers suggestions. He is a true diamond in the medical industry! God bless you Dr. Mueck. ~Michelle Word

Michelle Word Jun 11 2020

Review for Dr. Mueck

Ellie P Jun 11 2020

Review for Dr. Powell

Always professional but warm. Good listeners...

Jun 11 2020

Review for Dr. Chin

Kevin J Vogelsang Jun 11 2020

Review for Dr. Karni

Gary Smith Jun 10 2020

Review for Dr. Chin

Location

Memorial Hermann Healthcare System - Southwest

7600 Beechnut St, Houston, TX 77074