Houston Physicians' Hospital


Patients that would definitely recommend
20% higher than the national average

Houston Physicians' Hospital is a medical facility located in Webster, TX. This hospital has been recognized for Outstanding Patient Experience Award™ and Joint Replacement Excellence Award™.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
19% higher than the national average


Would definitely recommend
20% higher than the national average

Houston Physicians' Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


Houston Physicians' Hospital

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

Texas Wine Snob Jul 17 2021

Review for Dr. Castillo

We really like Dr Dow as a physician. His office staff at the Astoria office needs some training.

Fulenwider Jul 17 2021

Review for Dr. Dow

Best pain doc hands down. Procedure went very smooth and pain is resolved.

Jul 12 2021

Review for Dr. Munshi

Dr. Copeland was very professional and fixed my shoulder up good. Her office staff and herself were wonderful and helpful with all my needs

Charles Lauderdale Jul 10 2021

Review for Dr. Copeland

Dr Burke is an excellent professional. Very kind, concerned, listens. Everything was done in a very timely manner, very little waiting. Fully equipped facility for diagnosis and immediate treatment of my problems

Eleanor Jul 10 2021

Review for Dr. Burke


Houston Physicians' Hospital

333 N Texas Ave, Webster, TX 77598

Frequently Asked Questions

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