Houston Physicians' Hospital

87%

Patients that would definitely recommend
17% higher than the national average


Houston Physicians' Hospital is a medical facility located in Webster, TX. This hospital has been recognized for Outstanding Patient Experience Award™ and Joint Replacement Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10
20% higher than the national average

87%

Would definitely recommend
17% higher than the national average

Houston Physicians' Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%89%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%81%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%69%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%86%66%

Houston Physicians' Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%84%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%86%73%

Providers

Provider Reviews

Dr. Copeland takes the time to listen to you and explain everything to you. She talks with you about all of the alternative treatments. She is extremely nice and thoughtful. I trust her implicitly

Kimberley Stelter Aug 04 2020

Review for Dr. Copeland

Katie Gionnette Aug 02 2020

Review for Dr. Allen

It's was amazing very nice people made me feel really good ??

Curtis Mallett Jul 24 2020

Review for Dr. Burke

Great experience and never felt better / the waits on appointments are bad but the end result is great

Billy Carroll Jul 22 2020

Review for Dr. Garges

Dr. Copeland was very friendly and informative. She listened to what my concerns were and gladly answered the questions I had. The office is a nice environment and the staff was helpful.

Nathaniel B. Jul 19 2020

Review for Dr. Copeland

Seen promptly and everyone was very friendly and extremely helpful!

Jul 17 2020

Review for Dr. Burke

Very satisfied with the outcome of my Lumbar Spinal Fusion surgery. Have not had any problems. Would definitely recommend such a great Doctor like Dr. Fuffoletto!

Asalia Martinez Jul 14 2020

Review for Dr. Muffoletto

I highly recommend Dr. Copeland. I feel fortunate to have received a recommendation from a friend to have her treat my condition.

Jul 11 2020

Review for Dr. Copeland

Dr. Copeland is very caring, precise, and a phenomenal surgeon. I’ve been seeing her for years, and will continue to do so with all of my orthopedic needs.

Jul 11 2020

Review for Dr. Copeland

John T. Sims Jul 10 2020

Review for Dr. Wang

Very professional Caring

Polly weaver Jul 04 2020

Review for Dr. Burke

First visit Dr Allen explained in detail the x rays and MRI. Even drew picture to take home. The steroid injection was like night and day.

Steve Ward Jul 02 2020

Review for Dr. Allen

Dr. Burke is always knowlegeable and helpful!

Deborah Jul 01 2020

Review for Dr. Burke

I have been seeing Dr Burke for 20+ years, He always takes care of my problem, along with his great staff.

Bruce L Ellis Jun 26 2020

Review for Dr. Burke

Amalia Savala Jun 25 2020

Review for Dr. Torres-Barre

Great Doctor and experience. My daughter is a competitive athlete and had successful treatment in a quick and efficient manner. He is very personable and kind. Thank you so much Dr. Maximos!

Joy B Jun 25 2020

Review for Dr. Maximos

Ingrid Jun 21 2020

Review for Dr. Burke

Jun 19 2020

Review for Dr. Iyer

Having trouble with my hips and knee he helped me very much

Jun 19 2020

Review for Dr. Burke

Always a pleasure. Thank you Dr. Copeland for attacking my pain!

Debbie Bernhard Jun 18 2020

Review for Dr. Copeland

Very capable, confident and considerate surgeon. Well organized and efficient staff. Very thorough. Explained options and course of treatment well. He did my knee replacement 2 years ago and I'd be happy to recommend him to anyone.

J Pettyjohn Jun 18 2020

Review for Dr. Burke

Very nice and informative. Very pleasant

Nancy Russell Jun 18 2020

Review for Dr. Burke

Christopher Neller Jun 15 2020

Review for Dr. Dow

Houston Zoo Jun 12 2020

Review for Dr. Moulton

Her and her her staff are great. I am still recuperating, but surgery before and after, the nurses took very good care of me. Always checked on me. Dr. Copeland is phenomenal woman. She did a fantastic job. Thank you so much. Will

Wilfredo Torres Jun 10 2020

Review for Dr. Copeland

Dr. Allen did a total knee replacment of my left knee on April 29, 2020. The whole experience has been life changing. My knee is healing wonderfully and I'm glad Dr. Allen was my surgeon. Great bedside manner, explained everything and I couldn't be more pleased.

Nina Jun 09 2020

Review for Dr. Allen

In a time with Covid the staff, doctor and entire process were all fantastic.

Lee Usry Jun 07 2020

Review for Dr. Copeland

Joyce Miller Jun 07 2020

Review for Dr. Allen

I have been seeing Dr Burke for a few years now for the arthritis in my knees. The staff is nice, prompt, knowledgeable and explain everything to you clearly. Wait time isnt long and when time for my knee replacement surgery I will be definitely using Dr. Burke.

Jun 06 2020

Review for Dr. Burke

Visits are always professional and you get into your appointment and out in a reasonable amount of time. Dr. Burke’s PA is the best. Always friendly and courteous.

Marilyn Johnson Jun 05 2020

Review for Dr. Burke

John groover Jun 03 2020

Review for Dr. Burke

Kenneth Glover May 31 2020

Review for Dr. Burke

RYates May 30 2020

Review for Dr. Muffoletto

Dr.Burke is very professional. I strongly recommend him and his staff. He has done procedures on my mother and daughter. And was able to help me out too. Feeling better. Thank you!

May 29 2020

Review for Dr. Burke

Good visit he just doesn’t spend much time with you, like your rush through!

May 28 2020

Review for Dr. Burke

I had an unbelievable experience at this clinic! All of the staff were very helpful and the clinic was run very efficiently. Dr. Burke was very thorough with me and had answers/solutions to all of my questions. Highly Recommend!!

Declan May 28 2020

Review for Dr. Burke

Dr. Allen is really invested in my healing, and my progress. I am confident that with his help, I will completely recover. Also, his staff is wonderful.

Trish E. May 26 2020

Review for Dr. Allen

Always excellent.

Rene' Nowalk May 24 2020

Review for Dr. Copeland

My wait was very short and the staff are very professional and pleasant...

J Clark May 17 2020

Review for Dr. Burke

May 16 2020

Review for Dr. Allen

Dr Burke is a master !! I sing his praises. Gave me my life back. I wouldn’t go anywhere else for my orthopedic needs. Sean Beene

Sean Beene May 16 2020

Review for Dr. Burke

May 16 2020

Review for Dr. Copeland

It was very poor and unacceptable. He made no attempt on this first visit to be friendly, smile, or establish a doctor-patient relationship. He was arrogant and dismissive.

Sue Permenter, PhD May 13 2020

Review for Dr. Boone

May 13 2020

Review for Dr. Grant

I like going to Fondren orthopedic clinic very smart people they're very good doctors nothing but the best care I like going to find room orthopedic clinic very smart people they're very good doctors nothing but the best care thank you for getting me back way home thank you

LLOYD BROWN sr May 09 2020

Review for Dr. Copeland

I have had a great experience with Dr. Copeland, the physical therapists and the office staff. Everyone is caring and professional. I get in quickly and feel I’m getting the best advice for my situation.

TJS May 09 2020

Review for Dr. Copeland

Dr Copeland was great as my surgeon & with the after care!

Marsha Crawford May 06 2020

Review for Dr. Copeland

Despite being in pain, I enjoyed my experience with Dr. Allen. He was attentive and allayed all my concerns. I look forward to my follow-up appointment.

Lynn Williams May 04 2020

Review for Dr. Allen

Dr Copeland is an amazing caring person with an exceptional bedside manor and superior knowledge and ability to properly care for your Orthopedic needs. I highly recommend her!!!

Garry Medlin May 02 2020

Review for Dr. Copeland

I’ve used Dr Allen for years. He is caring, has a great bedside manner, and is honest and open with treatment options!

Danielle Haynes Apr 29 2020

Review for Dr. Allen

Anthony DeFatta Apr 28 2020

Review for Dr. Copeland

I am very pleased to have dr Burke For my Dr. The Staff are all very warm and helpful. I’m setting up my complete knee replacement as soon as possible.

Patsy Palmer Apr 26 2020

Review for Dr. Burke

A very nice Doctor to go to. Dr. J. Allen

Jimmy Pinkney Apr 26 2020

Review for Dr. Allen

First visit and we are so excited to have someone that really listened and provided great insight as we move forward for answers

Beth Apr 24 2020

Review for Dr. Clarke

Dr Copeland listened to my problem, took x-rays, then gave me a knee injection. She has a gentle, caring, thorough manner. The best!

Apr 23 2020

Review for Dr. Copeland

Dr Burke and his staff have always treated me great. They are friendly and very quick to make you feel like they really care. He has been taking care of me for several years, I will keep using Dr Burke

Apr 22 2020

Review for Dr. Burke

Very professional. Sincere. Gives you all options for treatment. Office staff is very friendly.

Apr 22 2020

Review for Dr. Burke

Dr. Burke is seeing patients in person and he's not doing it on line and he's a caring doctor.

Apr 19 2020

Review for Dr. Burke

DOCTOR GARGES LISTENS TO THE PATIENT NEEDS. The staff is very friendly.

Apr 17 2020

Review for Dr. Garges

Very pleased with results on my knee replacement. Minimal discomfort. Would absolutely use again

Annette Apr 17 2020

Review for Dr. Burke

Dr. Burke is an amazing physician who has I would highly recommend to all my friends and family and his office staff are just as amazing with provide a warm and very hospitable profession service!!!

Joe Alvarez Apr 17 2020

Review for Dr. Burke

B S D Apr 16 2020

Review for Dr. Jones

Kristina Apr 08 2020

Review for Dr. Copeland

Dr. Copeland listens to her patients. She is kind, compassionate, and a skilled surgeon. She offers honest medical care that will benefit the patient.

Apr 08 2020

Review for Dr. Copeland

Very comfortable and understanding

Crystal Frison Apr 04 2020

Review for Dr. Allen

My visit with Dr. Burke was great. He was very through with his explanation of what he considered are the "issues" with my hip and shoulder and his recommendations for our next steps.

L. Aguanno Apr 02 2020

Review for Dr. Burke

Joyce Apr 01 2020

Review for Dr. Burke

Dr. Allen is a very nice man with a great personality and I would personally recommend him for any orthopedic needs.

Rodney Gaspard Mar 30 2020

Review for Dr. Allen

Appt availability’s on short notice

Hermelinda De Jesus Mar 30 2020

Review for Dr. Burke

Toni Mar 27 2020

Review for Dr. Burke

Marcia Mar 26 2020

Review for Dr. Gorback

Dr. Copeland was pleasant and listened to my concerns and attentive to my questions.

Kenneth Lovejoy Mar 26 2020

Review for Dr. Copeland

Dr Copeland is a modern medicine doctor who accesses her patients to determine the right treatment for them. She provides honest feedback on your injuries with a solution to assist with your circumstances.

Mar 25 2020

Review for Dr. Copeland

Went fast but took time to offer ideas to continue my healing

Jon hope Mar 25 2020

Review for Dr. Copeland

The step by step explanations leading up to the procedure, the actual Surgery on my knee, the follow up visits and thorough care I received surpassed my expectations. Dr. Copeland is the only recommendation I will make in this field in the future.

Robert Branson Mar 21 2020

Review for Dr. Copeland

Great, in and out in an hour including paperwork X-ray exam and injection . Definitely go back if needed

Jeff nobles Mar 20 2020

Review for Dr. Boone

My whole experience with Dr Copeland.her staff and the hospital was excellent.Smooth,easy,& professional

Ava Daigle Mar 19 2020

Review for Dr. Copeland

I was very impressed with Dr Allen and his staff. I called his office for an appointment and was in his office talking with him within 3 hours. Amazing that I was worked in so quickly, and very much appreciated.

Donna B Mar 19 2020

Review for Dr. Allen

Dr. Allen truly cares about the total you not just treatment. He takes time to ask about how you’re doing. Truly a quality gentleman and doctor. I would recommend him to anyone.

Thomas (Beau) Miller Mar 18 2020

Review for Dr. Allen

Dr. Copeland is amazing!!! Great Physicans with great bedside manner! I highly recommend her and the rest of the staff at Fondern Orthopedic Clear Lake.

C. Nickel Mar 18 2020

Review for Dr. Copeland

I CONSIDER DR MAKSOUD TO BE AN EXTRENELY GOOD DOCTOR. HE ANSWERED ALL OF MY QUESTIONS, AND EXPLAINING EVERYTHING VERY WELL. WAIT TIME TO SEE HIM IS MUCH BETTER THAN MOST OTHER DOCTORS. STAFF IS VERY KIND AND HELPFUL. I WOULD STRONGLY RECOMMEND THIS DOCTOR.

Nancy M. Scott Mar 07 2020

Review for Dr. Maksoud

Irma T. Mar 03 2020

Review for Dr. Jones

She was amazing to our son 3 years old. So sweet and patient. I would 100% recommend her, and will absolutely use her in the future if we need something.

Mar 01 2020

Review for Dr. Hu

Dr Webb communicates well. A true professional. He has fixed all my foot problems. I would recommend him to my friends. His office staff is super also.

Marie Woods Feb 28 2020

Review for Dr. Webb

Dr Allen is great, explains things well, fairly easy to make appointment, office staff on other hand do not seem well versed on patient portal, obtaining medical records to send to other providers

Feb 19 2020

Review for Dr. Allen

SDR Feb 18 2020

Review for Dr. Siller

James Foote Feb 11 2020

Review for Dr. Cannella

HE IS AN EXCELLENT DOCTOR.

Feb 06 2020

Review for Dr. Garges

Bobby Currier Feb 02 2020

Review for Dr. Wang

Dr Higgs is very knowledgeable, and thoroughly explained options regarding my knee. Very forthright! Easy to talk with. Made me feel at ease and comfortable during the treatment process. Good doctor!

Larry - Deer Park Feb 01 2020

Review for Dr. Higgs

Dr. Moulton did my knee replacement and I have never felt better. Six months after surgery, I was hiking Yellowstone. I love that he is direct, and focuses on getting you better. As a result, my wife and son in-law have used Dr. M.

Joe Jan 31 2020

Review for Dr. Moulton

Very nice staff. Very nice, professional doctor. Enjoyed the visit. Feeling hopeful about cure.

Kathy Jan 31 2020

Review for Dr. Sands

The office staff is incompetent. Don't return calls. The whole set up is infuriating. Ended up in the ER with acute post op pain. He didn't return page for help. Would never recommend him.Better be ok with getting minimal care with post op pain. Poor basic patient care.

Cindra Daniels Jan 23 2020

Review for Dr. Wang

Had spinal surgery and now in worse pain, staff is completely inept. Pain is unbearable with no end in sight and no answers from Dr. Santos. I should have changed doctors, beware.

Jan 17 2020

Review for Dr. Santos

Dave Jan 15 2020

Review for Dr. Wagner

Jan 09 2020

Review for Dr. Dugano-Daphnis

Location

Houston Physicians' Hospital

333 N Texas Ave, Webster, TX 77598

Frequently Asked Questions

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