Houston Physicians' Hospital
Patients that would definitely recommend
20% higher than the national average
Houston Physicians' Hospital is a medical facility located in Webster, TX. This hospital has been recognized for Outstanding Patient Experience Award™ and Joint Replacement Excellence Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2021, 2020, 2019)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Joint Replacement Excellence Award™ (2020)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
19% higher than the national average
Would definitely recommend
20% higher than the national average
Houston Physicians' Hospital
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Houston Physicians' Hospital
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Texas Wine Snob Jul 17 2021
Review for Dr. Castillo
We really like Dr Dow as a physician. His office staff at the Astoria office needs some training.
Fulenwider Jul 17 2021
Review for Dr. Dow
Best pain doc hands down. Procedure went very smooth and pain is resolved.
Jul 12 2021
Review for Dr. Munshi
Dr. Copeland was very professional and fixed my shoulder up good. Her office staff and herself were wonderful and helpful with all my needs
Charles Lauderdale Jul 10 2021
Review for Dr. Copeland
Dr Burke is an excellent professional. Very kind, concerned, listens. Everything was done in a very timely manner, very little waiting. Fully equipped facility for diagnosis and immediate treatment of my problems
Eleanor Jul 10 2021
Review for Dr. Burke
Location
Frequently Asked Questions
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I found Dr. Castillo to be one of the best doctors that I've ever encountered. Very caring and knowledgeable. I consider him my friend as well as my physician. Unfortunately, he could not relieve my sinus issues after 3 surgeries so he referred me to a colleague who was a specialist. That...