Houston Methodist West Hospital

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

  • Death following a serious complication after surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Houston Methodist West Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Houston Methodist West Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Provider Reviews

Lori V Jun 01 2020

Review for Dr. Kreuzer

Excellent, surgery on Tuesday, walking on Wednesday, going home on Thursday. That Robotic surgery is the way to go and Doctor McKnight knows how to work it. I had an excellent experience with the staff.

Kirby May 30 2020

Review for Dr. McKnight

Great Doctor had a chronic sinus condition that he help me get on top of and never gave up!

May 30 2020

Review for Dr. Patt

A wonderful doctor and a super surgeon!

Jeff Greene May 30 2020

Review for Dr. Jafarnia

Highly likely to recommend Dr.Nemoto and will become my go to places or any discomfort regarding Gastrointestinal issues. Amazing , friendly staff , great scheduling , thorough details as well as their ability to come to your level to explain any potential issues ! Thank you all !! God bless .

Jose A Muniz Jr May 29 2020

Review for Dr. Nemoto

Serious health problems And symptoms went untreated for years. The Doctor and her staff do not demonstrate care or concern for patient wellbeing, often with negative attitudes. Only found care upon seeking an alternative provider.

May 29 2020

Review for Dr. Patel

Went In for endoscopy. Doctor and staff were very helpful and reassuring throughout process.

May 29 2020

Review for Dr. Nemoto

Jim Porter May 29 2020

Review for Dr. Muradov

kim goldberg May 29 2020

Review for Dr. Jafarnia

just recommended Dr Gomez to a friend. He performed open heart aortic valve replacement surgery on me 10/19/2009. I recovered rapidly and Miss Piggy is 10 1/2 years old and doing fine.

Carol L Koenig May 29 2020

Review for Dr. Gomez

Barbara Gallo May 28 2020

Review for Dr. Choi

Dr. Desai as always explains test results and always asks if I have questions. I have always been happy with the care I have received.

May 28 2020

Review for Dr. Desai

Todd Gonzales May 27 2020

Review for Dr. Jafarnia

A Great Doctor!!!!! May 27 2020

Review for Dr. Desai

In n out. Quick and to the point. Everything was exceptional.

Paul Heinrich May 26 2020

Review for Dr. Nemoto

I’ve been a patient of Dr. Leonard for many years, great doctor, great staff, very professional!

Romana May 22 2020

Review for Dr. Leonard

Dr Desai offers Televisits as well as in office visits. She’s been our doctor for about five years and we are very satisfied with her caring manner and her excellent knowledge of endocrinology! My husband & I both recommend her highly.

C Rostan May 21 2020

Review for Dr. Desai

Dr. Sprockel is very professional, with a very good treatment and sense of humanity and, most importantly, since I am under his care my health has improved remarkably and he has intervened each one of my different illnesses with great success.

Ivonne M May 20 2020

Review for Dr. Sprockel

Very caring Doctor and easy to understand her explanations. Works with you well to achieve the best goals possible. I highly recommend her for anyone.

May 19 2020

Review for Dr. Desai

I had my left knee replacement in December 2018 and it still is not doing well. I moved out of state so I couldn’t go back for a visit.

May 18 2020

Review for Dr. Muradov

She is very knowledgeable and caring. I would and have recommended her. She is great.

Judy H Burns May 18 2020

Review for Dr. Hester

Dr. McKnight explained my procedure in layman terms, was very easy to talk to and ask questions to. I highly recommend him. Surgery went as planned, hospitalization time as explained. I am feeling great, long time since I felt this good.

Lonnie Navejas May 17 2020

Review for Dr. McKnight

May 16 2020

Review for Dr. Ansari

Dr. Das explain everything in detail, told me what to expect during and after my treatments. His staff was kind, polite and helped me with handling my insurance needs.

James May 16 2020

Review for Dr. Das

My two boys Born in his hands. Excellent and professional Doctor

MITCHELLE ALVAREZ May 15 2020

Review for Dr. Johns

For Kalpana Patel May 15 2020

Review for Dr. Chimata

May 14 2020

Review for Dr. Pezzia

Dr Desai is the reason my health is finally on track. When I met her I was hopeless and thru her dedication and support I am a new person. I have referred Friends to her and they have all said how wonderful she is as well. She is truly amazing.

Tonya Robinson May 13 2020

Review for Dr. Desai

Visit was painless and very professional. The staff were also very nice and eased my concerns. Happy to have done my procedure here In

Wale May 12 2020

Review for Dr. Nemoto

James Thompson May 12 2020

Review for Dr. Muradov

Provides the very best care with patience and understanding???

ELIZABETH NORRIS May 11 2020

Review for Dr. Choi

Fantastic doctor. Smart and friendly. 100% recommend

Omar May 11 2020

Review for Dr. Rechter

Dr. Desai is a good listener. She knows her “stuff” and keeps me healthy. The “Televisit” was very convenient and easy.

E. Zenner May 11 2020

Review for Dr. Desai

I have been a patient of Dr. Schroeder for a number of years. I have found him to be a person of integrity and compassionate. After explaining the issue, he collaborates with the patient to develop a plan of care. Unlike many orthopedic surgeons, he is not a “slice and dice” physician.

Betty Beem May 11 2020

Review for Dr. Schroeder

I was very satisfied with how I was treated by Dr. West. I feel very confident with his experience and would definitely recommend him. My only regret is Dr. West was not the first Neurosurgeon I saw!

Julie Beckworth May 06 2020

Review for Dr. West

Everyone was friendly and helpful and respectful. They answered all of my questions. The facility was very clean. And I really liked the preheated gown, socks, and blankets.

May 05 2020

Review for Dr. Nemoto

I'm comfortable after the inspection. It's done without any pain.

Osamu Yokoi May 05 2020

Review for Dr. Nemoto

Jennifer Heimbach May 05 2020

Review for Dr. Albright

Santo Geraci May 02 2020

Review for Dr. Chandiwal

Excellent and proficient attention and service

Mary brown May 02 2020

Review for Dr. Nemoto

Dr. Nemoto and his staff provide excellent, personalized service. They spend as much time as needed listening to your concerns and answering questions.

May 01 2020

Review for Dr. Nemoto

Dr. StaAna's quick procedure saved my life! His expertise, patience and explanation of management care for my specific medical issues was rewarding and comforting

Pauli Kosclskey May 01 2020

Review for Dr. Sta Ana

Exceptional service, knowledge and relaxed environment

Ihsan Zaghmouth Apr 30 2020

Review for Dr. Sunew

Apr 30 2020

Review for Dr. Sheikh

All my visits are absolutely excellent sometimes the wait can be just a Tadd bit long but it's only because she's very good at what she does and there are very busy office. This doctor changed my life in more ways than I could ever thank her for.

Lisa Costa Apr 25 2020

Review for Dr. Leonard

RyanA Apr 25 2020

Review for Dr. Pramudji

DH Apr 25 2020

Review for Dr. Desai

He's very professional, knowledgeable and polite. So is his staff

Denise Pittman Apr 25 2020

Review for Dr. Haque

Super easy visit. Best Dr around. Includes me in the decision making process. Took two years of other doctors to find her and I won’t go anywhere else. Recommended her by far.

Sabrina Poole Apr 24 2020

Review for Dr. Desai

Apr 24 2020

Review for Dr. Schultz

Miranda Apr 16 2020

Review for Dr. Albright

Dr. Albright and his staff are wonderful! They made me feel very at ease.

Debra Apr 16 2020

Review for Dr. Albright

Millie Apr 16 2020

Review for Dr. Albright

Dr Albright and his staff are very caring and compassionate. I fell and required surgery to help the wound heal properly. I was seen quickly, and treated with the utmost respect and care. The surgery was successful and the follow up care excellent. I highly recommend Dr Albright.

MP Apr 16 2020

Review for Dr. Albright

Dr Dave is a caring doctor who I have trusted completely with my care. He has practically eliminated my severe pinched nerve in my neck. I would highly recommend he and his amazing staff.

K Ballew Apr 15 2020

Review for Dr. Dave

Apr 15 2020

Review for Dr. Albright

Dr. Albright did a great job with my breast reduction assuring that the size was appropriate for my body structure. The follow up exams went very well. I was very pleased with the staff as well as his bed side manner.

S Joe Apr 14 2020

Review for Dr. Albright

I have found him to be informative, personable and a very good doctor. I would recommend him to anyone.

Apr 13 2020

Review for Dr. Peguero

The best caring and knowledgeable Dr. ever. Very thorough and methodological.

NOUHAD Bassila Apr 13 2020

Review for Dr. Rensimer

He is very thorough in his exam and makes sure you understand what is going on.

Apr 09 2020

Review for Dr. Cheng

MNS RN,BSN Apr 08 2020

Review for Dr. Kuliev

KB Apr 08 2020

Review for Dr. Rensimer

Excellent surgeon..very nice bedside manner and very informative both before and after surgery. Would highly recommend him!

Sue Proffitt Apr 07 2020

Review for Dr. Bluhm

Dr Kabir is AMAZING. He delivered all 4 of my children.

Apr 07 2020

Review for Dr. Kabir

Everything is well organized, and friendly all staff.

Takenori Nakano Mar 31 2020

Review for Dr. Nemoto

Great and very friendly staff . Dr Neomoto is a great and experienced Doctor.. highly recommended

Mar 31 2020

Review for Dr. Nemoto

Chris Cox Mar 31 2020

Review for Dr. Albrecht

Dr. Bonner is a perfectionist and that is exactly what you want in a surgeon; making sure your surgery goes well is his utmost priority. He did an excellent job on my gastric bypass surgery; I had zero complications and my incisions are barely noticeable. I’m very happy with his work.

Mar 28 2020

Review for Dr. Bonnor

We had a virtual visit and Dr. Morrison was very helpful! We highly recommend her.

Mar 28 2020

Review for Dr. Morrison

Mar 27 2020

Review for Dr. Albright

Dr. Bonner is the best he changed my life around not having to take 13 medications sue to by bypass surgery is the best. I fell more healthier and with more energy. Thank you Dr. Bonner

Stephanie Lazalde Mar 27 2020

Review for Dr. Bonnor

Laura Cornish Mar 26 2020

Review for Dr. Muradov

Jodi Mathis Mar 24 2020

Review for Dr. Leonard

Mar 20 2020

Review for Dr. Chimata

Beverly Concepcion Mar 16 2020

Review for Dr. Chen

Excellent...prior review matches my experience. Also, supporting team is the best...very well organized and responsive always.

Jim Mar 16 2020

Review for Dr. To

Dr. Muradov was very professional answered all the questions and concerns. Highly recommend! Nice to be able to walk with out pain and limping. I love my new hip!!!

Patricia Glover Mar 13 2020

Review for Dr. Muradov

Dr. Patt was great with our son who had a baseball injury to his nose that required surgery. He was thorough and informative throughout the whole process. He and his staff are kind compassionate people. I highly recommend Dr. Patt.

Mar 12 2020

Review for Dr. Patt

Very professional and informative

Chuck V Mar 12 2020

Review for Dr. Jakob

Dr Leonard is so compassionate and works hard to find out how to treat you to get you to wellness.

Tammy Mar 11 2020

Review for Dr. Leonard

From our initial meeting, he was extremely professional and passionate about his work, was able to diagnose my problem, developed a plan to determine exactly what was going on and executed the plan to ensure I could have a productive life. An amazing man and Dr.

Jim Ansley Mar 11 2020

Review for Dr. Jasani

Mar 11 2020

Review for Dr. Reddy

Ambre Mar 07 2020

Review for Dr. Yarish

Very professional, thorough and courteous. Dr. Gomez is very knowledgeable and has a great bedside manner. Appointments always on time and easy to schedule. I would and have recommended him to friends.

Tony Lister Mar 07 2020

Review for Dr. Gomez

Professional, Consistent, Thorough..... always good advice too

Biannual post cancer follow up Mar 06 2020

Review for Dr. Patt

I had my first appointment with Dr. Reddy yesterday. It was awful! She was text messaging several times while I was talking to her, not listening to me. She repeatedly asked me the same questions and was very distracted and rude! It was a big waist of my time and money!

Mar 06 2020

Review for Dr. Reddy

Karen M. Mar 06 2020

Review for Dr. Jakob

Mar 05 2020

Review for Dr. Muradov

Very good Dr, however rude and not very accommodating scheduling staff. I am sure I am not the only one to look for another cardiologist because of the sorry staff.

Pat Mar 04 2020

Review for Dr. Mehta

Dr. Ashfaq was very good at listening to my concerns and explaining everything in terms I could understand and explaining all options. Office staff very pleasant and his nurse, I believe Lori, also very friendly and helpful. Highly recommend.

Mar 03 2020

Review for Dr. Ashfaq

Dr. Ramlawi and his team were top notch in their care for me. They were always available to answer my questions, before and after my surgery. I felt very safe under their care.

Mar 03 2020

Review for Dr. Ramlawi

Long time patient Feb 29 2020

Review for Dr. Albright

Feb 29 2020

Review for Dr. Schultz

She is the absolute best there is. Short wait time, ability to fit you in for an emergency, great bedside manner and always fixes the issue. She’s a “magician”!

Vareck Walla Feb 28 2020

Review for Dr. Ellsworth

Steven Nolan Feb 28 2020

Review for Dr. McKnight

Very efficient visit with professional and caring staff in the office. Dr Jakob was informative, thoughtful and thorough in diagnosis, next steps and honest range of outcomes

Feb 27 2020

Review for Dr. Jakob

Location

Houston Methodist West Hospital

18500 Katy Fwy, Houston, TX 77094