Houston Methodist Clear Lake Hospital

79%

Patients that would definitely recommend
9% higher than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Houston Methodist Clear Lake Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Houston Methodist Clear Lake Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Stocks is a skilled surgeon but doesn't suggest surgery as an option unless it is needed. He listens to me. i would not see another doctor for knee or hip issues.

Aug 06 2020

Review for Dr. Stocks

I always have a great visit. Staff is excellent and Doctor always spends as much time with me as needed.

Connmg Aug 06 2020

Review for Dr. Benraouane

Dr Lipsky is simply the best of the best. Yes you may have to wait longer than desired in lobby but your care will be top notch. I would never trust anyone but him for eye problems.

JamesR Aug 05 2020

Review for Dr. Lipsky

Good questions ... thorough ... took the time needed

M.P Aug 04 2020

Review for Dr. Dhir

Dr. Copeland takes the time to listen to you and explain everything to you. She talks with you about all of the alternative treatments. She is extremely nice and thoughtful. I trust her implicitly

Kimberley Stelter Aug 04 2020

Review for Dr. Copeland

It went well

Aug 04 2020

Review for Dr. Alkarra

Carey Pugh Aug 03 2020

Review for Dr. Chang

Katie Gionnette Aug 02 2020

Review for Dr. Allen

Great customer service. Very little wait to see Dr Chang and she knows what she is doing!

Mike File Aug 01 2020

Review for Dr. Chang

Alway thorough and if anyone needs a Dermatologist, I will highly recommend her. She if professional, friendly and explains everything so that you understand.

Karen Aug 01 2020

Review for Dr. Chang

I had a simultaneous bilateral knee replacement with Dr. Stocks! He and his staff have made this a very pleasant experience! I would highly recommend him to anyone!

Jeannie Aug 01 2020

Review for Dr. Stocks

Dr. Chang was very friendly and listen to my concerns. She is an excellent dr.

Max Jul 31 2020

Review for Dr. Chang

Doctor Chang seems to be all about dermatology. There are not advertisements all over the lobby about all sorts of cosmetic procedures that will may you "beautiful" and "young". Very personable and caring.

Jul 31 2020

Review for Dr. Chang

Pleased. Don't want anyone else to do my cataract surgery or take care of my eyes!Charles Garcia is the best !!-

Tina L Carpenter Jul 31 2020

Review for Dr. Garcia

This was my first visit with Dr Chang. I really like her. She seems really knowledgeable and and takes needed time with the patient. Will definitely be going back

Jul 30 2020

Review for Dr. Chang

My experience is always good with Dr. Chang. she is so kind and caring. I have used her for a number of years and will continue to use her for any problems that arise. Also I will use her for any cosmetic procedures that I need. Thank you- Connie

Connie Beene Jul 30 2020

Review for Dr. Chang

Removal of stiches went well

Jul 30 2020

Review for Dr. Chang

Dr. Alkarra is a wonderful PCP and very attentive to all health needs. I trust him with the care of my Mother, Father, myself and Husband.

Leticia Murphy Jul 30 2020

Review for Dr. Alkarra

Dr. Alkarra is the most caring, compassionate physician I have ever worked with. He shows true compassion for his residents and patients, and always answers my questions in a timely fashion. I was so impressed with his exceptional care that I now to go him as my own PCP. Highly recommend!

Samantha Masters Jul 30 2020

Review for Dr. Alkarra

Recommend her highly.

Jul 29 2020

Review for Dr. Chang

LaRue M Guice Jul 29 2020

Review for Dr. Aquino

Very pleased with front office as they are very personable and pleasant. Dr. Zaidi and his staff are always taking the time to listen and are prompt to take action when needed.

Gary L. Moore Jul 28 2020

Review for Dr. Zaidi

Dr Janice Chang is one of my favorite doctors....she is very personable, caring and knowledgeable. Love her!??

Jul 27 2020

Review for Dr. Chang

Very Good

Terry Anderson Jul 25 2020

Review for Dr. Chang

James Glennie Jul 24 2020

Review for Dr. Stocks

Dr azzam is amazing been using him for yrs i will always use him for all aches and pains

Judy laplume Jul 23 2020

Review for Dr. Azzam

Jul 23 2020

Review for Dr. ElFeki

He was great. Good bedside manners and very informative.

C.K Jul 23 2020

Review for Dr. Dhir

Amber Mosher Jul 23 2020

Review for Dr. Azzam

The office was Covid compliant, the wait time was short. Dr. Williams and staff are very friendly and helpful with questions. He listens and explains inquires well. No nonsense. Knows his business well. Very confident in his decisions

J L Restivo Jul 22 2020

Review for Dr. Williams

Pretty good experience the gas helped I barely felt a thing

R.K Jul 22 2020

Review for Dr. Dhir

Great experience and never felt better / the waits on appointments are bad but the end result is great

Billy Carroll Jul 22 2020

Review for Dr. Garges

Dr. Williams is caring, kind, and competent. He is dependable and reliable. He specializes in excellence. When I have questions, he has answers that are straightforward and easy to understand. He gets an A+.

Jul 21 2020

Review for Dr. Williams

Dr Chang is a very caring and personable dermatologist

Renate Brown Jul 21 2020

Review for Dr. Chang

Always the best care and advice

Jul 21 2020

Review for Dr. Williams

Dr. Chang is great. She is personable, professional, friendly and explains things well. I always recommend her.

Jul 20 2020

Review for Dr. Chang

Dr. Copeland was very friendly and informative. She listened to what my concerns were and gladly answered the questions I had. The office is a nice environment and the staff was helpful.

Nathaniel B. Jul 19 2020

Review for Dr. Copeland

Dr. Chang is great; I wouldn't consider changing Dr's for any reason. I do like her TC office over the Webster office :-)

Audrey Faust Jul 17 2020

Review for Dr. Chang

Dr Chang is always professional and listens to my dermatology concerns.

Rick Hurlbert Jul 17 2020

Review for Dr. Chang

As a long time patient of Dr Chang I can attest to her care, compassion and treatment. She's my go to dermatologist for sure. She's very popular so need to make appointments as early as possible to see her.

Jul 17 2020

Review for Dr. Chang

What's to tell he is the best doctor I know of. He always has corrected any skin problem I have had or my family members have had. Best doctor I have ever been to bar none.

Robert D. Page Jul 17 2020

Review for Dr. Williams

I had a problem with both hands for months and with one visit Dr Williams fixed my problem. I’m very satisfied.

G. L. Pruneda Jul 16 2020

Review for Dr. Williams

very profesional

Chirold Epp Jul 16 2020

Review for Dr. Williams

Great doctor

Jul 16 2020

Review for Dr. Williams

Dr. Williams has been a favorite dermatologist for my family & many friends for a long time because he is intelligent, highly experienced, and we his patients patients can trust his recommendations for treatment to be accurate!

Maureen V Jul 15 2020

Review for Dr. Williams

We had an appointment for my 93 year old mom today and we got to the office to find it closed with a for lease sign. Seems it would have been appropriate for office staff to have cancelled all appointments. Getting an elderly person out is. It easy.

Jul 15 2020

Review for Dr. Katsigiannis

Very satisfied with the outcome of my Lumbar Spinal Fusion surgery. Have not had any problems. Would definitely recommend such a great Doctor like Dr. Fuffoletto!

Asalia Martinez Jul 14 2020

Review for Dr. Muffoletto

Excellent and was very comfortable with the professionalism and open communication.

David Alexander Jul 14 2020

Review for Dr. Chang

My visit was great they absolutely took care of me from start to finish the whole staff was great

Aaron Jul 14 2020

Review for Dr. Stocks

Robert Bening Jul 13 2020

Review for Dr. Incavo

J. Waters Jul 13 2020

Review for Dr. Azzam

She is the most caring and knowledgeable dermatologist I have ever seen. She cares about health AND appearance! And she always has a great attitude.

Jul 11 2020

Review for Dr. Chang

DMC Clear Lake City Jul 11 2020

Review for Dr. Ahmed

I can always count on Dr Chang To take care of any issue I come in to see her about. And I can always count on her to greet me in a positive & cheerful manner. Dr. Chang is a good listener & clearly answers my questions. I will be glad to get back to her newly remodeled office.

Harriet Manlove Jul 11 2020

Review for Dr. Chang

I have been going to see Dr. Chang once a year for more than 10 years. She always takes her time and is very thorough. I have never had to wait long to see her.

Patricia Jul 11 2020

Review for Dr. Chang

Jul 11 2020

Review for Dr. Rafiq

I highly recommend Dr. Copeland. I feel fortunate to have received a recommendation from a friend to have her treat my condition.

Jul 11 2020

Review for Dr. Copeland

Dr. Copeland is very caring, precise, and a phenomenal surgeon. I’ve been seeing her for years, and will continue to do so with all of my orthopedic needs.

Jul 11 2020

Review for Dr. Copeland

Rhonda Jackson-Jimenez Jul 11 2020

Review for Dr. Azzam

Excellent

Jul 10 2020

Review for Dr. Chang

Very good Doctor he listens and explains everything to you. I know know why he’s been doctor of the year for the past 2 years and very well deserved. I would definitely refer him to anyone.

F.L Jul 10 2020

Review for Dr. Dhir

Dr Azzam is a fantastic pain physician. He and his staff are professionals and always willing to go the extra mile. He takes all the time needed with his patients and treats you right. He's a five star physician!

Sharon Sancic Jul 10 2020

Review for Dr. Azzam

A great experience at my annual visit yesterday - no waiting - in and out with a thorough examination!

Mary Kennedy Jul 10 2020

Review for Dr. Chang

Great clean, follows carefully Covid 19 policy, carefully reviewed skin, med comprehensive, will return & promote!

Jul 09 2020

Review for Dr. Chang

Fast, easy, and done right. Great Doctor, I would recommend Dr. Williams with no reservations.

James Fairleigh Jul 09 2020

Review for Dr. Williams

She is terrific!

Jul 07 2020

Review for Dr. Chang

I've called to make an appointment and no one answers. I have a hiatal hernia that's damaging my lungs from regurgitation. I need surgery as soon as possible. Is there another way to make an appointment? Doreen Beaudet

Doreen Beaudet Jul 07 2020

Review for Dr. Schneider

Dr. Williams is wonderful, down to Earth, straight forward & easy to understand your options - should you need a procedure. He's saved me from skin issues growing into Melanoma skin cancer!

Chuck Jul 05 2020

Review for Dr. Williams

He is very knowledgeable, friendly, good hands as in biopsies, and available.

Jul 04 2020

Review for Dr. Williams

Ginny Jul 03 2020

Review for Dr. Chang

When other stiffarm hardballs and focus on ratings and advertising, this guru of transplants accepts all, saves them, then follows up to insure well being and no setbacks. He is #1, no need to shop around. BTW everyone in his departments are like angels.

Tad Vaughn Jul 03 2020

Review for Dr. Ghobrial

Great

Marlin Moser Jul 03 2020

Review for Dr. Chang

Dr tahir is the best. Very professional, listens to your concerns. Follow up care is outstanding. Super helpful staff.

Mehwish M Jul 03 2020

Review for Dr. Tahir

She is very sweet and has a great personality. I enjoy my annual visit with her.

Jul 03 2020

Review for Dr. Chang

I like Dr. Chang, she is nice and she listens, answer any questions and gives the right time to the patient.

Jul 02 2020

Review for Dr. Chang

First visit Dr Allen explained in detail the x rays and MRI. Even drew picture to take home. The steroid injection was like night and day.

Steve Ward Jul 02 2020

Review for Dr. Allen

M Springer Jul 01 2020

Review for Dr. Chang

DR Stocks is experienced and professional. I trusted him to do his very best for me, and he did! It's been two years since my hip surgery. I had a concern. His staff fit me in immediately. They are an efficient and thoughtful team. DR Stocks is warm, kind, and sincere.

Jul 01 2020

Review for Dr. Stocks

Totally professional and through. Extremely knowledgeable about various treatments and procedures. Great staff and prompt service make for a comfortable experience.

Michael Morava Jul 01 2020

Review for Dr. Chang

Been using Dr. Chang for 20 years. My mother used her for 8 years before her death. Wouldn't consider using anyone else.

Cynthia Cherry Jun 30 2020

Review for Dr. Chang

You are in the best hands in the world. He saved my life 3.5 years ago and it was a miracle.

Jun 29 2020

Review for Dr. Benraouane

Great consult. Extremely knowledgeable and confident. Put me at ease.

Brian H Jun 28 2020

Review for Dr. Ware

Dr. Chang is great! Never makes you feel rushed and very thorough and caring. I’ve been going to her for years. Sometimes these is a wait but it’s worth it when she takes the time with you when it’s your time. Have gone to many dermatologist over the years and will not go anywhere else:-).

Karen B Jun 27 2020

Review for Dr. Chang

He is very kind, but professional. He listens to what the patient says and takes the time to respond to the patients concerns. HAS a great memory or great charts because he remembers everything from a year passed.

Charlene Alderman Jun 26 2020

Review for Dr. Williams

Dr. Chang & staff are always polite and professional!

Jun 26 2020

Review for Dr. Chang

Amalia Savala Jun 25 2020

Review for Dr. Torres-Barre

Amazing Doctor, amazing staff, amazing call center. The Methodist Group is great!

Lucinda Jun 25 2020

Review for Dr. Ghadiri

Very professional but also comes across as caring. I have been with him since July 2017 and have been doing very well because of him thank you very much! Very up to date on procedures and diagnoses. Highly recommended.

John B Jun 25 2020

Review for Dr. Dhir

adam ochoa and joe ochoa Jun 25 2020

Review for Dr. ElFeki

My visit was very detailed. He was very knowledgeable about my condition. He is very supportive and compassionate. I will recommend him to friends and family.

Becky Jun 24 2020

Review for Dr. Dhir

all of Dr Ben staff are kind and caring, I feel like Dr Ben truly cares for his patients. He takes time for you and makes sure all of your question are answered.

Gina Almendarez Jun 22 2020

Review for Dr. Benraouane

Ron Vera Jun 22 2020

Review for Dr. Westmark

We had the best experience at his office. Amazing doctor, spent a long time to answer all our questions.

Abbey Kenneth Jun 22 2020

Review for Dr. Hematpour

Albert Jun 21 2020

Review for Dr. ElFeki

Very good doctor!. He spends time , answer all my queries , listen to me , pays attention to my medical complaints ; his staff is very caring . I always return very satisfied from my visit to his office .

Jun 21 2020

Review for Dr. Ali

Had a tremendously successful surgery previously with Dr. Stocks and I have all the confidence in the world in him. He takes time to answer any questions you have and I would recommend him and have recommended him to many people.

Jun 21 2020

Review for Dr. Stocks

Location

Houston Methodist Clear Lake Hospital

18300 Saint John Dr, Houston, TX 77058

Frequently Asked Questions

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