HCA Houston Healthcare West

65%

Patients that would definitely recommend
5% lower than the national average


HCA Houston Healthcare West is a medical facility located in Houston, TX. This hospital has been recognized for Labor and Delivery Excellence Award™ and Obstetrics and Gynecology Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2020, 2019)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2020, 2019)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

65%

Would definitely recommend
5% lower than the national average

HCA Houston Healthcare West

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

HCA Houston Healthcare West

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Denise y perez Jun 15 2021

Review for Dr. Mirza

Vicky Zernik Jun 09 2021

Review for Dr. Hananel

The best orthopedic doctor in Houston

Jun 09 2021

Review for Dr. Burke

He was so patient with me, and I couldn't thank him enough. I had never stayed in a hospital. THE FABULOUS NURSES at HCA were there every step of the way I need you guys now.

Regina Chase Jun 08 2021

Review for Dr. Ajmani

M. Anderson Jun 08 2021

Review for Dr. Clarke

Location

HCA Houston Healthcare West

12141 Richmond Ave, Houston, TX 77082

Frequently Asked Questions

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