hospital-image
hospital-image

HCA Houston Healthcare West

HCA Houston Healthcare West is a medical facility located in Houston, TX. This hospital has been recognized for America's 250 Best Hospitals Award™, America’s 50 Best Hospitals for Vascular Surgery Award™, and more.

59%

Patient Experience Rating

5% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2024, 2023)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™ (2024)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™ (2023, 2022)

Superior clinical outcomes in gynecological surgery

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2023, 2022, 2021)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™ (2023, 2022, 2021)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

Better than Expected

Hysterectomy

In Hospital

As Expected

Specialty Excellence Awards

Gynecologic Surgery Excellence Award™

Gynecologic Surgery Excellence Award™

2023, 2022

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2023, 2022, 2021

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2023, 2022, 2021

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2023, 2022, 2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Better than Expected

Peripheral Vascular Bypass

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Vascular Surgery Award™

America’s 50 Best Hospitals for Vascular Surgery Award™

2024

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
60%

Patients who gave a rating of 9 or 10

5% lower than the national average

59%

Would definitely recommend

5% lower than the national average

HCA Houston Healthcare West

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%70%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%66%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%46%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%76%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%44%47%

HCA Houston Healthcare West

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%66%

Providers

Provider Reviews

Best Doctor in the world. Completely listens and devotes all time needed to satisfy your needs. Extremely knowledgeable. Heals your body and soul. I trust her with my life. Her staff is always courteous and helpful.

Christopher J Chimelak Jun 21 2024

Review for Dr. Anwar

Excellent communication.

Jun 20 2024

Review for Dr. Gelpi-Hammerschmidt

Dr. Italia has been my father's physician for at least 20 years and he has always been the absolute best. He listens carefully, asking all the right questions, and goes above and beyond to make sure I understand since I am primary care giver. He instantly is able to calm and access the situation...

Jun 20 2024

Review for Dr. Italia

Dr Jozwik did catheter ablation on me. The entire experience was fantastic. I woke up feeling like a new man. Memorial Hermann, the staff there, Dr Jozwik’s staff and Dr Jozwik are the absolute best. Highly recommend.

MarkS Jun 20 2024

Review for Dr. Jozwik

Very informative visit. All my questions were answered.

Jun 19 2024

Review for Dr. Ogletree

Location

HCA Houston Healthcare West

12141 Richmond Ave, Houston TX 77082

CallDirections

(281) 558-3444

Frequently Asked Questions

Where is HCA Houston Healthcare West located?

HCA Houston Healthcare West is located at 12141 Richmond Ave, Houston, TX 77082. Find other locations and directions on Healthgrades.

Has HCA Houston Healthcare West won any recent awards from Healthgrades?

Yes, HCA Houston Healthcare West has been awarded with America's 250 Best Hospitals Award™, America’s 50 Best Hospitals for Vascular Surgery Award™, Critical Care Excellence Award™, and 4 more in the past two years.

Is HCA Houston Healthcare West highly rated with patients?

60% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Houston Healthcare West score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at HCA Houston Healthcare West?

Phone number, appointment information, and directions can be found on Healthgrades HCA Houston Healthcare West profile..

How does HCA Houston Healthcare West rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

12141 Richmond Ave

Houston, TX 77082

Directions

(281) 558-3444