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HCA Houston Healthcare Southeast

HCA Houston Healthcare Southeast is a medical facility located in Pasadena, TX. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

56%

Patient Experience Rating

8% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™

America's 250 Best Hospitals Award™ (2024)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Critical Care Excellence Award™

Critical Care Excellence Award™ (2024)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Surgical Care Excellence Award™

Surgical Care Excellence Award™ (2024)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2023, 2022, 2021)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™ (2023, 2022, 2021)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

Critical Care Excellence Award™

Critical Care Excellence Award™

2024

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Specialty Excellence Awards

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2023, 2022, 2021

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2023, 2022, 2021

Obstetrics and Gynecology Excellence Award™

Obstetrics and Gynecology Excellence Award™

2023, 2022, 2021

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Transurethral Prostate Resection Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
61%

Patients who gave a rating of 9 or 10

4% lower than the national average

56%

Would definitely recommend

8% lower than the national average

HCA Houston Healthcare Southeast

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%69%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%54%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%78%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%47%

HCA Houston Healthcare Southeast

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%66%

Providers

Provider Reviews

Always a very comfortable banter with Dr Horn. He listens intently and sees to my care in a personal but professional manner. I've never left the office with a question unanswered. His staff is top notch also.

J G Ruggles Jun 21 2024

Review for Dr. Horn

Very Knowledgeble Dr and helpfull. Would recommend anytime.

Jun 20 2024

Review for Dr. Ojeas

My Surgery Was On About Nov6,.2021 to my (L)HIP Come Later To Find Out Wasn't NECESSARY' I HAVEN'T WALK SINCE THAT DAY,..Kenny Davis.

Kenny Davis Jun 18 2024

Review for Dr. Horn

She is truly truly the best dr. I've been to. For reference, I'm 37, have 2 young kids, have been diagnosed with PMDD and have struggled with heavy periods lately. She LISTENS and asks GOOD questions. Some people might find the questions off putting but she is honestly asking in order to make a...

Stephanie Cervantes Jun 17 2024

Review for Dr. Randolph

She's highly dismissive and cannot be bothered to explain anything to you. She lacks both empathy and respect. Truly horrible bedside manner.

Jun 15 2024

Review for Dr. Guthikonda

Location

HCA Houston Healthcare Southeast

4000 Spencer Hwy, Pasadena TX 77504

CallDirections

(713) 359-2000

Frequently Asked Questions

Where is HCA Houston Healthcare Southeast located?

HCA Houston Healthcare Southeast is located at 4000 Spencer Hwy, Pasadena, TX 77504. Find other locations and directions on Healthgrades.

Has HCA Houston Healthcare Southeast won any recent awards from Healthgrades?

Yes, HCA Houston Healthcare Southeast has been awarded with America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, Critical Care Excellence Award™, and 3 more in the past two years.

Is HCA Houston Healthcare Southeast highly rated with patients?

61% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Houston Healthcare Southeast score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at HCA Houston Healthcare Southeast?

Phone number, appointment information, and directions can be found on Healthgrades HCA Houston Healthcare Southeast profile..

How does HCA Houston Healthcare Southeast rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4000 Spencer Hwy

Pasadena, TX 77504

Directions

(713) 359-2000