HCA Houston Healthcare Southeast

65%

Patients that would definitely recommend
5% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gynecologic Surgery Excellence Award™ (2019)

Superior clinical outcomes in gynecological surgery

Labor and Delivery Excellence Award™ (2019, 2018, 2017)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2019, 2018)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

65%

Would definitely recommend
5% lower than the national average

HCA Houston Healthcare Southeast

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

HCA Houston Healthcare Southeast

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Dr. Kalife listened to my concerns and professional and the staff is nice.

Jul 09 2020

Review for Dr. Kalife

Knowledgeable, understanding, & friendly doctor and staff.

Jul 09 2020

Review for Dr. Kirkwood

I have found both Dr. Theriot and his staff to be professional and practical. I would recommend him to anyone.

Jul 08 2020

Review for Dr. Theriot

I have been a patient of Dr. Nino for over 30 years. I have always had his utmost attention to all my needs. He listens to me when I tell him things that are pertinent to my mental and physical well being.

Mary Brown Jul 08 2020

Review for Dr. Nino

He is very thorough , kind and caring.

Jul 06 2020

Review for Dr. Ponce

All my visit have been thoroughly and understandable! Dr Haddad is very knowledgeable and he makes the patient feel welcome!

Jennifer Martin Jul 06 2020

Review for Dr. Haddad

Excelente Doctor y muy profesional

Araceli Jul 06 2020

Review for Dr. Nino

My whole family uses Dr Lai Zayas and have for many, many years! She is very professional and knowledgeable! We could not ask for a better physician to Care for our family!

Sherri Brewton Jul 04 2020

Review for Dr. Zayas

My visit with Dr. LaiZayas and her office family was great. They all took great care to keep me safe in this time of Coronavirus. Doctor is a no nonsense, incredible Internist who make me feel she really cares about me and my concerns. I am grateful.

Gloria Harvell Jul 03 2020

Review for Dr. Zayas

Dr tahir is the best. Very professional, listens to your concerns. Follow up care is outstanding. Super helpful staff.

Mehwish M Jul 03 2020

Review for Dr. Tahir

Excellent physician.

Diane Adams Jul 03 2020

Review for Dr. Kirkwood

i felt very safe/ the office staff was just as friendly and professional as always. I have no fears about seeking treatment with this provider.

Jul 03 2020

Review for Dr. Zayas

He delivered two of my babies. 2016 and 2018 . The staff was always super friendly. My appointments were all good, Never had an issue with him! Would totally recommend Dr.Ocon!

Esthefanny Garcia Jul 02 2020

Review for Dr. Ocon

Best doctor and staff always helpful and nice to patients all my ob visit were great Dr. Sundaram always answering all my questions and would always answer my messages. I would highly recommended Dr.Sundaram??

Lus Valencia Jul 01 2020

Review for Dr. Sundaram

One thing about Dr. Jesserun that impresses me the most is the amount of time he spends with a patient. He does not talk at his patients, but he talks to them. He expresses a genuine concern for them and listens intently and patiently with his face, not while looking at other things.

Billie Jul 01 2020

Review for Dr. Jessurun

Always takes the time to listen and ask the questions to figure out what my issues are.

Johnny Land Jun 30 2020

Review for Dr. Kirkwood

I love Dr. Lai-Zayas. She listens to my needs and health. Takes care of me. I hope I never have to switch to another doctor.

Cheryl Barnes Jun 30 2020

Review for Dr. Zayas

He is a very wonderful and caring doctor who sits and listen's to the patients needs.

Ascension Silva Jun 29 2020

Review for Dr. Karni

The office staff is courteous and helpful. Dr. Ron took his time and listened to my concerns. His office then emailed me all of my referral information and called about my lab results.

Christina Jun 27 2020

Review for Dr. Kirkwood

Best Doctor, love her! She is Sweet, kind, and understanding. She delivered both my baby girls. She is awesome!

Jun 26 2020

Review for Dr. Sundaram

Amazing person and doctor. Best doctor!

Tiffany Zermeno Jun 26 2020

Review for Dr. Kirkwood

First female OB that I have ever liked! She was very gentle and very willing to answer my questions.

Jun 24 2020

Review for Dr. Sundaram

Lisa Lidgard Jun 23 2020

Review for Dr. Kirkwood

Dr. Nino was incredibly nice and took the time to listen to my concerns. He addressed each and every one of them and gave me options that would help me. I did not feel rushed at all. The office environment was clean and I felt safe during this time. The staff was very friendly and welcoming.

Stacey Palko Jun 21 2020

Review for Dr. Nino

Very good doctor!. He spends time , answer all my queries , listen to me , pays attention to my medical complaints ; his staff is very caring . I always return very satisfied from my visit to his office .

Jun 21 2020

Review for Dr. Ali

Judith Smith Jun 19 2020

Review for Dr. Abboud

David Murphy Jun 19 2020

Review for Dr. Rozo

Arthur Walters Jun 18 2020

Review for Dr. Nino

Very pleasant everyone was professional at their jobs no waiting very efficient.

Michael Swilley Jun 17 2020

Review for Dr. Gelber

I like De Sundarsm, she is very good bedside manner, she is very sweet and helpful. Honestly I’m very thankful with her because she gave excellent care for me. She is the best, I love her.

Jun 17 2020

Review for Dr. Sundaram

Finding a new Family Doctor was necessary because my previous doctor retired. I am one who resists change when possible. I could not have made a better choice, Dr. John Kirkwood, for my Family Doctor. My appointments are always honored on time.

Helen J Blair Jun 16 2020

Review for Dr. Kirkwood

My husband and I absolutely love Dr. Schnell and his staff!! Dr. Schnell is very caring and extremely knowledgeable . He is also the family doctor for several family members and good friends . You don’t find many doctors like Dr. Schnell anymore these days!!

Donna Bailey Jun 16 2020

Review for Dr. Schnell

Alicia Jun 15 2020

Review for Dr. Kirkwood

She is a great physician I will visit her again!

Hira Q Jun 14 2020

Review for Dr. Tahir

They are always kind and informing. They try to accomodate me in every way.

Sylvia Ogden Jun 13 2020

Review for Dr. Kirkwood

Dr. T. Kirkwood was very friendly and thorough. I highly recommend him if you are in need of a PCP.

Tina Ubernosky Jun 13 2020

Review for Dr. Kirkwood

I have been going here for years and she is a great doctor

Mrs.J Jun 12 2020

Review for Dr. Triche

Excellent

Jun 12 2020

Review for Dr. John

Cathy Jun 11 2020

Review for Dr. Lewis-Traylor

Dr Emran’s bedside manner was second to none. He helped to ease my mind by thoroughly answering all of my questions. He was also able to answer my boyfriend’s questions as well! I recommend for anyone to go and see Dr Emran.

Janelle Jun 11 2020

Review for Dr. Emran

Estella Jun 11 2020

Review for Dr. Wong

Office staff super friendly and extra efficient. I very much appreciate Dr. Gelber’s calm manner and soft spokenness. It put me right at ease in a critical situation.

Phyllis Carver Jun 10 2020

Review for Dr. Gelber

I have been with this clinic for 18 months. I have found the care beyond what I have received from other clinics. The staff is very professional and caring as well. I would recommend this clinic to anyone.

Carol Jun 10 2020

Review for Dr. Janki

Great as always ??

Alva J. Brown Jun 10 2020

Review for Dr. Nino

R Scott William's Jun 10 2020

Review for Dr. Horn

Dr. Sarker has been a great provider for me after a bout of sepsis. She is thorough and is a born teacher--i.e. she clearly explains what the patient is dealing with an answers all questions.

Jun 09 2020

Review for Dr. Sarker

I’ve been going to Dr. Nino for over 30 years and trust him.

Molly Midkiff Jun 09 2020

Review for Dr. Nino

Jennifer Ozuna Jun 08 2020

Review for Dr. Zayas

Second time I’ve had Dr Lam conduct surgery on myself. Outstanding surgeon, always provided me with all the information and answers all questions. Definitely one of if not the best surgeon I’ve had the pleasure of knowing!

Billy Jun 08 2020

Review for Dr. Lam

Great people. Listens. Encouraging. So glad he's my doctor!

Jun 07 2020

Review for Dr. Ponce

I’ve been seeing Dr. Horn for many years he’s awesome I wish I could find a PCP that listens to me the way he does Highly recommend

Karen Arabie Jun 07 2020

Review for Dr. Horn

I’m a newer patient of Dr. Tawadrous, but plan to stay with him indefinitely. He is very kind and professional in manner. I feel he really listens to my concerns as well as being extremely knowledgeable.

Adrienne Jun 06 2020

Review for Dr. Tawadrous

First visit went very well. Very nice staff, short wait time, and really liked the doctor. Very thorough and knowledgeable and great personality!

Jun 06 2020

Review for Dr. Zayas

Jun 06 2020

Review for Dr. Goldstein

Denise Waters Jun 06 2020

Review for Dr. Aquino

She delivered both of my babies. She is so caring and made me feel comfortable every step of the way.

Brittany Jun 06 2020

Review for Dr. Sundaram

She is a Wonderful Dr.

Jun 05 2020

Review for Dr. Rao

They are always on time and very friendly.

Gail Jun 04 2020

Review for Dr. Ponce

Awesome

Jun 04 2020

Review for Dr. Horn

Dr Nino and his office staff are always courteous and very friendly. Professionalism is always their committment. Patients are their utmost importannce. Dr Nino always takes time with me, answers any questions or concens that I might have. I have never felt he was in a hurry to get away!

Jeanene Weaver Jun 03 2020

Review for Dr. Nino

Dr. Horn took his time in explaining to me what my problems is in my options. Also enjoyed just talkin with him and he was not in a hurry to leave the room. He was very comfortable to be around. I would not hesitate to see him again I recommend him to someone else

Garnie R Ayers Jun 03 2020

Review for Dr. Horn

Great, Doctor Toby is very good, he listens well and has a really good demeanor and personality. good guy and good Doctor

Steve Dye Jun 01 2020

Review for Dr. Kirkwood

Inderpreet Saini May 31 2020

Review for Dr. Tawadrous

Awesome team , Courteous and mindful of matters at hand. Down to earth staff. Thank you all for servicing the public during these difficult times. Be blessed in all that you all do. Would highly recommend to others.

Carlos B Garcia May 31 2020

Review for Dr. Bhalla

Susan E Marr May 29 2020

Review for Dr. Siddiqi

Everything went great, as always!

May 29 2020

Review for Dr. Horn

Dr. Ahmed is knowledgeable and thorough in his evaluation and treatments. He is clearly concerned about the health of patients.

May 29 2020

Review for Dr. Ahmed

I like Dr Ronald Lilian thank you for doing what you have did for me sorry it end the way it did Thank you so much Louise Sellers

May 28 2020

Review for Dr. Killam

Dr. Ahmed and his entire staff are by far the BEST. Very professional and caring. I highly recommend them.

Elizabeth T. May 28 2020

Review for Dr. Ahmed

Missy May 27 2020

Review for Dr. Pakzaban

Dr. Horn did an excellent job on my visit! He did not waist any time helping me, and I am very pleased with the outcome! I highly recommend him for your orthopedic concerns!

May 27 2020

Review for Dr. Horn

Dr has great bedside manners easy to talk to. Staff were very friendly

May 26 2020

Review for Dr. Ponce

Dorothy Hagan May 26 2020

Review for Dr. Zayas

Dr. Kalife's office staff is always very friendly and efficient. Dr. Kalife is very direct in his discussion about your health conditions, but never hurries his time with you. He answers all your questions completely.

Joan Pattison May 25 2020

Review for Dr. Kalife

Dr. Ponce and his staff were very helpful and accommodating. I found them all easy to talk to and they listened to my needs. I will be going back to Dr. Ponce for my future medical needs and I highly recommend him.

S Thurman May 24 2020

Review for Dr. Ponce

Dr.Toby is one of the greatest Doctors I've ever had.

Maria Ortiz May 24 2020

Review for Dr. Kirkwood

Dr. Tawadrous is always very professional and knowledgeable in his field. The ladies in the office are so friendly it feels like they've known you forever. You'll love these folks!

May 24 2020

Review for Dr. Tawadrous

Nothing ... Ask a few questions and gee. Say if R not anything be done R say you got to live with it and then say . HOT R COLD. R. One of the cream R ????? Shots. R. WHATEVER. R just live with it that's life. (At lease try. )Something of pain.. Ty ty very much.

Linda Walton May 23 2020

Review for Dr. Horn

Vicky Landers May 23 2020

Review for Dr. Kirkwood

Good . In and out in good time . Staff very friendly and helpful.

May 23 2020

Review for Dr. Ponce

always professional

May 22 2020

Review for Dr. Ponce

May 21 2020

Review for Dr. Kirkwood

I love Dr. Horn. He is a great doctor!!

SChristian May 21 2020

Review for Dr. Horn

I Love ?? Dr Ahmed and his staff Dr Ahmed is very encouraging He makes me feel at ease when I am nervous, and when I am doing good on my stress test ,he shows me his excitement for me I will never trade him for another doctor I trust him fully.

V .Perkins May 20 2020

Review for Dr. Ahmed

Very Good Doctor Explain very good all questions!

Angelica Sanchez May 20 2020

Review for Dr. Mushtaha

I was referred to Dr. Ponce by my friend. I was very please with the time Dr. Ponce spent with me going over you records. He has a very good "bedside manner" and I look forward to my future visits.

May 19 2020

Review for Dr. Ponce

It was just a review of my test results. Dr. Kirkwood was very thorough and answered all my questions.

May 18 2020

Review for Dr. Kirkwood

Hernia Correction Surgery, which by the way was less painful than I expected.

David C Clancy May 17 2020

Review for Dr. Gelber

Excellent care Very Caring and Excellent Staff . If you need Orthopedic care he is excellent !

Janice S Long May 17 2020

Review for Dr. Horn

Vaughan Munselle May 13 2020

Review for Dr. Kaul

Majid A Hamdan May 13 2020

Review for Dr. Jeroudi

great office very friendly staff

Ahmed Barabra May 13 2020

Review for Dr. Jeroudi

visits are always comfortable, great staff, compassionate doctor.

Ahmed Barabra May 13 2020

Review for Dr. Jeroudi

Was fast and easy I like the Doctor, thanks.

Francisco maciel May 13 2020

Review for Dr. Ponce

Simply, The BEST !!

Mooty May 10 2020

Review for Dr. Pakzaban

My Mother has been seeing Dr. Khan at her dialysis center for 8 years now. He has been instrumental in helping her through all her renal issues and has always been there for her. I highly recommend Dr. Khan.

Mooty May 10 2020

Review for Dr. Khan

Location

HCA Houston Healthcare Southeast

4000 Spencer Hwy, Pasadena, TX 77504