HCA Houston Healthcare Northwest

63%

Patients that would definitely recommend
7% lower than the national average


HCA Houston Healthcare Northwest is a medical facility located in Houston, TX. This hospital has been recognized for Patient Safety Excellence Award™ and Labor and Delivery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2020)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

63%

Would definitely recommend
7% lower than the national average

HCA Houston Healthcare Northwest

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

HCA Houston Healthcare Northwest

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Performed brain surgery on my wife and left cotton at 2 locations, one of which blinded her in one eye in 8 months and both had to be removed 2 years later by a different surgeon. She was totally ambulatory at that time. Fortunately she is functional now but handicapped due to his surgery.

Jun 23 2021

Review for Dr. Shih

Dr. Palmero has been our family doctor for 7 years. Wonderful doctor and staff.

JennyC. Jun 23 2021

Review for Dr. Palmeros-Irvine

Entire staff are courteous, professional and friendly. Dr. Hingorani always takes his time to answer all my questions and address my issues. Will not go to any other doctor.

Nell Jun 22 2021

Review for Dr. Hingorani

Have been going to Dr Griffin for a few years for foot/toe issues as well as for a pre-diabetic check up of my legs/feet while at another practice. She has always been quite pleasant and straight forward in her advice. I'm glad to see she is now on staff with Vital Heart & Vein.

Jun 22 2021

Review for Dr. Griffin

Dr. Joel Nachimson was my doctor for over eight years. He is the best.

Audrey Dugar Jun 22 2021

Review for Dr. Nachimson

Location

HCA Houston Healthcare Northwest

710 Cypress Creek Pkwy, Houston, TX 77090

Frequently Asked Questions

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