HCA Houston Healthcare Medical Center

68%

Patients that would definitely recommend
2% lower than the national average


HCA Houston Healthcare Medical Center is a medical facility located in Houston, TX. This hospital has been recognized for Patient Safety Excellence Award™, Coronary Intervention Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™ (2022)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Gynecologic Surgery Excellence Award™ (2020)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

10 ratings were as expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

68%

Would definitely recommend
2% lower than the national average

HCA Houston Healthcare Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

HCA Houston Healthcare Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

He is the best when it comes to Trgeminal Neuralgia. I will always use him and recommend him as well.

Jane Tauer Oct 26 2021

Review for Dr. Levinthal

Very Very Awesome Excellent From Doctor to Nurses . I thank you for all your help

J.H Oct 18 2021

Review for Dr. Pondt

My visit was a continuation of the process with the office of Dr.Buckle. I’ve got “x-rays” of my replaced hip and received helpful advises from Dr. Dickson on status of my new hip.

Garabed Srabian Oct 16 2021

Review for Dr. Dickson

Dr. Dickson is a brilliant surgeon and a warm and caring human being.I would highly recommend him to anyone.

Oct 15 2021

Review for Dr. Dickson

Carlene Harper Oct 15 2021

Review for Dr. Cowling

Location

HCA Houston Healthcare Medical Center

1313 Hermann Dr, Houston, TX 77004

Frequently Asked Questions

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