HCA Houston Healthcare Medical Center

67%

Patients that would definitely recommend

3% lower than the national average

HCA Houston Healthcare Medical Center is a medical facility located in Houston, TX. This hospital has been recognized for Patient Safety Excellence Award™ and Coronary Intervention Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023, 2022, 2021)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™ (2022)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Coronary Intervention Excellence Award™

Coronary Intervention Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

Equal to the national average

67%

Would definitely recommend

3% lower than the national average

HCA Houston Healthcare Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%52%

HCA Houston Healthcare Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Onya was great and caring. I had scheduled a follow up appt with the front desk staff. They scheduled me. When I went back in 2 weeks. I paid for parking, got to the office. The office was completely closed. When I called them later that week to let them know. The staff was rude and told me that...

Priya Feb 26 2024

Review for Dr. Lemar

The fact I was finished with my appointment before my scheduled appointment time was very much appreciated.

Feb 24 2024

Review for Dr. Goytia

DR Goytia is an excellent, skilled surgeon . He operated on my left hip . I am very pleased with the outcome of my hip replacement. He explained all the details about the surgery and what to expect. Follow up appointments went smoothly because the outcome of the surgery was successful. Very...

Feb 24 2024

Review for Dr. Goytia

Dr Luo's work and care of my hand issues has allowed me to return to cooking and garden chores.

Beth Schuessler Feb 23 2024

Review for Dr. Luo

Several visits and a couple of surgeries and I couldn't have asked for a better outcome.

Feb 23 2024

Review for Dr. Coursey

Location

HCA Houston Healthcare Medical Center

1313 Hermann Dr, Houston TX 77004

CallDirections

(713) 527-5019

Frequently Asked Questions

Where is HCA Houston Healthcare Medical Center located?

HCA Houston Healthcare Medical Center is located at 1313 Hermann Dr, Houston, TX 77004. Find other locations and directions on Healthgrades.

Has HCA Houston Healthcare Medical Center won any recent awards from Healthgrades?

Yes, HCA Houston Healthcare Medical Center has been awarded with Patient Safety Excellence Award™ and Coronary Intervention Excellence Award™ in the past two years.

Is HCA Houston Healthcare Medical Center highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does HCA Houston Healthcare Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at HCA Houston Healthcare Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades HCA Houston Healthcare Medical Center profile..

How does HCA Houston Healthcare Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1313 Hermann Dr

Houston, TX 77004

Directions

(713) 527-5019