Clear Lake Regional Medical Center

70%

Patients that would definitely recommend
Equal to the national average


Clear Lake Regional Medical Center is a medical facility located in Webster, TX. This hospital has been recognized for Labor and Delivery Excellence Award™, Obstetrics and Gynecology Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2020, 2019)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2020, 2019)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Gynecologic Surgery Excellence Award™ (2018)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

70%

Would definitely recommend
Equal to the national average

Clear Lake Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Clear Lake Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Chang took me in as an emergency appointment for facial burns. She gave me her undivided attention and reassured me. The MA and receptionist were helpful.

Cynthia Hoobler, DVM Aug 13 2020

Review for Dr. Chang

Followed Dr lee for the last 15 years great knowledge of medicine

gregory j lawson Aug 13 2020

Review for Dr. Lee

I was very impressed with the medical care that Dr. Patel provided me. Dr. Patel and his staff are professional and yet very patient and caring.

Kevin Aug 13 2020

Review for Dr. Patel

I’m very thankful to the entire staff, and specially to Dr Copeland. She is an amazing doctor, always friendly and actually listens to all my concerns. Dr. Copeland answered all of my questions and addressed all my problems.

Aug 13 2020

Review for Dr. Copeland

Absolutely, always professional and caring

JWard Aug 12 2020

Review for Dr. Chang

Dr. Chang is knowledgeable and professional. She asks questions and includes the patient in potential options. Always willing to explain the details of proposed actions. Highly recommend Dr. Chang.

Deborah Hoekman Aug 12 2020

Review for Dr. Chang

Absolutely, she is professional and thorough. She is also warm and friendly. Her knowledge and ability to quickly address problems is amazing.

Nancy Townsend Aug 12 2020

Review for Dr. Chang

I've been Dr. Williams patient for several years. He is a "down-to-business" man, professional, and knows his job very well! His staff is well trained, professional, polite, and helpful!

Ralph Beardsley Aug 11 2020

Review for Dr. Williams

My husband and I have been Dr. Janice Chang's patient for several years, and we would highly recommend her as a dermatologist. She is caring, thorough and pleasant.

Aug 11 2020

Review for Dr. Chang

Very kind, explains things well I felt well taken care of by Dr. Chedid and his whole staff!!!

Aug 10 2020

Review for Dr. Chedid

Professionally and efficiently, Dr. Chang removed an area around a melanoma and stitched it up. Great work

John R Curry Aug 10 2020

Review for Dr. Chang

My visit was and always has been great. I would recommend.

Faye Schaper Aug 10 2020

Review for Dr. Williams

scheduled for 11 and saw Dr. Williams at 11:45

Aug 09 2020

Review for Dr. Williams

Visit was great! Dr. Chang is always very nice and personable. Appointment time and wait was right "on time".

Nadine Weisenbach Aug 09 2020

Review for Dr. Chang

Sufficient dialog and efficient visit and treatment

Aug 09 2020

Review for Dr. Williams

C. Vance Aug 09 2020

Review for Dr. Carpin

Nita Aug 09 2020

Review for Dr. Chang

Ive now seen Doctor Copeland for two injuries over the course of five years. The office staff are kind, understanding, patient and make you or at least Me feel luke an important person. Doctor Copeland herself is a very bright, caring person with excellent communication skills.

Terrie Aug 08 2020

Review for Dr. Copeland

Dr. Boutros is the best! I was not happy with my implants. Previous had a bad experience. I was truly blessed with my results. I am blessed To be Dr. Boutros patient.

Aug 06 2020

Review for Dr. Boutros

I always have a great visit. Staff is excellent and Doctor always spends as much time with me as needed.

Connmg Aug 06 2020

Review for Dr. Benraouane

Dr. Moore and her staff are thorough, friendly and responsive. She has helped me greatly reduce my allergy symptoms.

BCP Aug 06 2020

Review for Dr. Moore

Dr. Moore gave us her undivided attention. She really looked at my son’s health from multiple vantage points. She has a wonderful bedside manner.

Aug 05 2020

Review for Dr. Moore

Very nice visit. Everyone was very nice and Dr. Turner was very personable.

Pat Aug 04 2020

Review for Dr. Turner

Dr. Copeland takes the time to listen to you and explain everything to you. She talks with you about all of the alternative treatments. She is extremely nice and thoughtful. I trust her implicitly

Kimberley Stelter Aug 04 2020

Review for Dr. Copeland

Carey Pugh Aug 03 2020

Review for Dr. Subramanyam

Carey Pugh Aug 03 2020

Review for Dr. Chang

Carey Pugh Aug 03 2020

Review for Dr. Piazza

Staff is always very friendly and welcoming

Aug 02 2020

Review for Dr. Ponce

Katie Gionnette Aug 02 2020

Review for Dr. Allen

Great customer service. Very little wait to see Dr Chang and she knows what she is doing!

Mike File Aug 01 2020

Review for Dr. Chang

Alway thorough and if anyone needs a Dermatologist, I will highly recommend her. She if professional, friendly and explains everything so that you understand.

Karen Aug 01 2020

Review for Dr. Chang

Dr. Chang was very friendly and listen to my concerns. She is an excellent dr.

Max Jul 31 2020

Review for Dr. Chang

Doctor Chang seems to be all about dermatology. There are not advertisements all over the lobby about all sorts of cosmetic procedures that will may you "beautiful" and "young". Very personable and caring.

Jul 31 2020

Review for Dr. Chang

I have been going to Dr Briggs Cottingham and a half years now. I love this man and his staff. He is very trustworthy, knowledgeable and the most caring doctor I have ever met. He treats you like family and what answer any question you have for him and truly cares!

Rebecca Hamilton Jul 31 2020

Review for Dr. Briggs

This was my first visit with Dr Chang. I really like her. She seems really knowledgeable and and takes needed time with the patient. Will definitely be going back

Jul 30 2020

Review for Dr. Chang

My experience is always good with Dr. Chang. she is so kind and caring. I have used her for a number of years and will continue to use her for any problems that arise. Also I will use her for any cosmetic procedures that I need. Thank you- Connie

Connie Beene Jul 30 2020

Review for Dr. Chang

Removal of stiches went well

Jul 30 2020

Review for Dr. Chang

Recommend her highly.

Jul 29 2020

Review for Dr. Chang

My overall experience with Dr. Boutros and his team was amazing. Dr. Boutros spent as much time as I needed explaining the procedures and what I could expect after surgery. I felt comfortable from beginning to end and am completely satisfied with the results.

Jul 29 2020

Review for Dr. Boutros

LaRue M Guice Jul 29 2020

Review for Dr. Aquino

Dr. Ponce is always so nice and helpful! I would recommend him to family and friends. His front desk staff were helpful and sweet as well!

Jul 29 2020

Review for Dr. Ponce

Very pleased with front office as they are very personable and pleasant. Dr. Zaidi and his staff are always taking the time to listen and are prompt to take action when needed.

Gary L. Moore Jul 28 2020

Review for Dr. Zaidi

I was referred to Dr. Malhotra and a appointment was made. They told me what day but not the time. When I called, a answering machine said the mailbox was full and to hang up. So far I am not very impressed. My appointment is tomorrow so I guess I will not be showing up.

Gary Bankston Jul 27 2020

Review for Dr. Malhotra

Edith Hargrove Jul 27 2020

Review for Dr. du

Dr Janice Chang is one of my favorite doctors....she is very personable, caring and knowledgeable. Love her!??

Jul 27 2020

Review for Dr. Chang

The staff welcomed me warmly and caringly ensured that everyone coming into the office was wearing a mask. Dr. Ponce has good bedside manner and listens to my health concerns. Note: Even though I have met my deductible and out-of-pocket, I still paid $40 for the visit.

OACASAS Jul 26 2020

Review for Dr. Ponce

Very Good

Terry Anderson Jul 25 2020

Review for Dr. Chang

Dr. Klein always listens to me and he cares for my overall health, even recommending other physicians or tests to ensure I stay healthy all over.

Dulce C. Jul 25 2020

Review for Dr. Klein

Dr. Boutros is the most compassionate and caring surgeon I have ever met. He has gone above and beyond and I will forever be grateful for him. I am very pleased and happy with my results. The whole staff is professional and friendly. I will never hesitate to recommend anyone here.

Jul 25 2020

Review for Dr. Boutros

Dr. Demerson is an amazing and compassionate OB/GYN. She explained thingsto me in a straightforward, but kind manner.

Jul 24 2020

Review for Dr. Demerson

Dr azzam is amazing been using him for yrs i will always use him for all aches and pains

Judy laplume Jul 23 2020

Review for Dr. Azzam

Ralph Beardsley Jul 23 2020

Review for Dr. Giacomuzzi

Jul 23 2020

Review for Dr. ElFeki

Visit was pleasant. Nurse was professional, kind, and very helpful in getting me all set up with the portal. Crystal in lab was great. Blood withdrawal from her was near painless which I have never really experienced.

Cynthia Jul 23 2020

Review for Dr. Turner

He has been my Dr for 10 plus years. Trust his work and decisions

Ricky L Gifford Jul 23 2020

Review for Dr. Marcum

Amber Mosher Jul 23 2020

Review for Dr. Azzam

The office was Covid compliant, the wait time was short. Dr. Williams and staff are very friendly and helpful with questions. He listens and explains inquires well. No nonsense. Knows his business well. Very confident in his decisions

J L Restivo Jul 22 2020

Review for Dr. Williams

Great experience and never felt better / the waits on appointments are bad but the end result is great

Billy Carroll Jul 22 2020

Review for Dr. Garges

Best doctor ever. Very good at her craft and extremely detailed. Super honest and will tell you what she can do for you. Everyone at the office is super friendly and professional. They are open to answer any questions that you would have. Super happy with my results at only 6 weeks post-op

Jul 22 2020

Review for Dr. Sato

Went in for routine check up. All went well.

Jul 22 2020

Review for Dr. Files

Dr. Gilmore is professional, straight to the point & has a great personality. I highly recommend her.

Beryl Bailey Jul 21 2020

Review for Dr. Gilmore-Lynch

Dr. Williams is caring, kind, and competent. He is dependable and reliable. He specializes in excellence. When I have questions, he has answers that are straightforward and easy to understand. He gets an A+.

Jul 21 2020

Review for Dr. Williams

Dr Chang is a very caring and personable dermatologist

Renate Brown Jul 21 2020

Review for Dr. Chang

Always the best care and advice

Jul 21 2020

Review for Dr. Williams

Appointments are convenient and readily available. Dr Gelber is always prompt and does an excellent job. He is very thorough and provides exceptional care.

Christi Smoot Jul 20 2020

Review for Dr. Gelber

Lyenda Johnston Jul 20 2020

Review for Dr. Malowitz

Excellent

Jul 20 2020

Review for Dr. Demerson

Dr. Chang is great. She is personable, professional, friendly and explains things well. I always recommend her.

Jul 20 2020

Review for Dr. Chang

Very cordial. Took care of my needs.

Jul 19 2020

Review for Dr. Ponce

Dr. Copeland was very friendly and informative. She listened to what my concerns were and gladly answered the questions I had. The office is a nice environment and the staff was helpful.

Nathaniel B. Jul 19 2020

Review for Dr. Copeland

Dr. Johnson takes time to talk about any concerns. She explains in great detail answers to questions you have. I would recommend her to anyone.

A. Shelton Jul 18 2020

Review for Dr. Johnson

Dr. Chang is great; I wouldn't consider changing Dr's for any reason. I do like her TC office over the Webster office :-)

Audrey Faust Jul 17 2020

Review for Dr. Chang

Dr Chang is always professional and listens to my dermatology concerns.

Rick Hurlbert Jul 17 2020

Review for Dr. Chang

As a long time patient of Dr Chang I can attest to her care, compassion and treatment. She's my go to dermatologist for sure. She's very popular so need to make appointments as early as possible to see her.

Jul 17 2020

Review for Dr. Chang

What's to tell he is the best doctor I know of. He always has corrected any skin problem I have had or my family members have had. Best doctor I have ever been to bar none.

Robert D. Page Jul 17 2020

Review for Dr. Williams

I am very happy with how things turned out. Dr Sato is extremely personable. I the staff is welcoming and helpful. I was always made to feel comfortable having my procedure - never awkward.

Jul 16 2020

Review for Dr. Sato

I had a problem with both hands for months and with one visit Dr Williams fixed my problem. I’m very satisfied.

G. L. Pruneda Jul 16 2020

Review for Dr. Williams

very profesional

Chirold Epp Jul 16 2020

Review for Dr. Williams

Great doctor

Jul 16 2020

Review for Dr. Williams

Jul 16 2020

Review for Amy Jacobs

Excellence across the board. Love this group and especially Dr. Boutros. I appreciate his boldness in sharing his faith and praying with his patients.

Jul 15 2020

Review for Dr. Boutros

Dr. Williams has been a favorite dermatologist for my family & many friends for a long time because he is intelligent, highly experienced, and we his patients patients can trust his recommendations for treatment to be accurate!

Maureen V Jul 15 2020

Review for Dr. Williams

Jul 15 2020

Review for Dr. Sato

Excellent and was very comfortable with the professionalism and open communication.

David Alexander Jul 14 2020

Review for Dr. Chang

was very helpful and his staff was very friendly

Jul 13 2020

Review for Dr. Turner

J. Waters Jul 13 2020

Review for Dr. Azzam

I had great results. I just wish Dr. Sato would take more fat out from my inner thighs.

Jul 13 2020

Review for Dr. Sato

D. Nance Jul 12 2020

Review for Dr. Leblanc

She is the most caring and knowledgeable dermatologist I have ever seen. She cares about health AND appearance! And she always has a great attitude.

Jul 11 2020

Review for Dr. Chang

DMC Clear Lake City Jul 11 2020

Review for Dr. Ahmed

I can always count on Dr Chang To take care of any issue I come in to see her about. And I can always count on her to greet me in a positive & cheerful manner. Dr. Chang is a good listener & clearly answers my questions. I will be glad to get back to her newly remodeled office.

Harriet Manlove Jul 11 2020

Review for Dr. Chang

I have been going to see Dr. Chang once a year for more than 10 years. She always takes her time and is very thorough. I have never had to wait long to see her.

Patricia Jul 11 2020

Review for Dr. Chang

I highly recommend Dr. Copeland. I feel fortunate to have received a recommendation from a friend to have her treat my condition.

Jul 11 2020

Review for Dr. Copeland

Dr. Copeland is very caring, precise, and a phenomenal surgeon. I’ve been seeing her for years, and will continue to do so with all of my orthopedic needs.

Jul 11 2020

Review for Dr. Copeland

Rhonda Jackson-Jimenez Jul 11 2020

Review for Dr. Azzam

Excellent

Jul 10 2020

Review for Dr. Chang

Location

Clear Lake Regional Medical Center

500 W Medical Center Blvd, Webster, TX 77598

Frequently Asked Questions

Where is Clear Lake Regional Medical Center located?

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