Texas Health Harris Methodist Hospital Southlake

86%

Patients that would definitely recommend
16% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2019, 2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

86%

Would definitely recommend
16% higher than the national average

Texas Health Harris Methodist Hospital Southlake

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%76%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%63%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%81%66%

Texas Health Harris Methodist Hospital Southlake

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%84%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%86%73%

Providers

Provider Reviews

Jessica Jul 02 2020

Review for Dr. Bryan

Post surgery..

Ed Heins Jul 02 2020

Review for Dr. Bryan

Dr. Darnule did a wonderful job showing me using my MRI of my spine. He took his time with me and I look forward to good results. He seemed very interested In helping me. Fred Thompson

Fred Thompson Jun 30 2020

Review for Dr. Darnule

Diane Layman Jun 30 2020

Review for Dr. Reeves

Great - Waiting for next step

Jun 29 2020

Review for Dr. Reeves

Appreciate the time and care spent with us on the first visit. Truly a good doctor

Jun 29 2020

Review for Dr. Reeves

Was very pleased

Alice Dunn Jun 27 2020

Review for Dr. Platon

Excellent first visit, especially considering my challenging situation. Valued my time. Listened with compassion and reflective communication. Clear on next steps.

Brenda Daily Jun 26 2020

Review for Dr. Darnule

Dr. Wilkins does a good job of explaining what is going on and takes the time to answer all of your questions.

Chad B. Jun 26 2020

Review for Dr. Wilkins

Dr. Patel did an excellent job diagnosing my lower spine problems. He is a highly skilled surgeon and my surgery gave me my quality of life back.

Janis DiPaolo Jun 26 2020

Review for Dr. Patel

Arch Jun 26 2020

Review for Dr. Garrigues

Knee surgery was excellent. Dr Taunton came highly recommended and no disappointments.

Kerry Schmidt Jun 26 2020

Review for Dr. Taunton Jr.

Dr Donnelly was very thorough and pleasant! She clearly explained my EMG test and ensured i was comfortable prior to and during the test. She gave me immediate feedback in prep for my surgery next week. Thanks Doc!

Randy Jun 25 2020

Review for Dr. Donnelly

I would recommend Dr. Bad hey to all my friends

Jun 25 2020

Review for Dr. Badhey

Everyone was so friendly, courteous and helpful.

Eve Hogue Jun 25 2020

Review for Dr. Platon

Becky Reddick Jun 25 2020

Review for Dr. Ashmead

Pain in back of neck sometimes going to top of head accompanied by Giddiness and nausea. Doctor gave a good analysis, recommended current treatment and an MRI for further investigation.

Stuart N Willmott Jun 24 2020

Review for Dr. Donnelly

Dr. Haile is the best! He explained everything for me to understand. The staff and the doctor was just a great experience for me. Thank you so very much for making my horrible condition into a more comfortable and happier time for me.

Rita Newton Jun 23 2020

Review for Dr. Haile

Very efficient and pleasant staff

Jun 21 2020

Review for Dr. McPherson

Dr. Miller was both friendly and professional during my appointment. He took time to answer my questions and offered me counsel on the choices for resolving my back issue.

Jun 19 2020

Review for Dr. Miller

Have been seeing Dr Khan for a few years now. Everything has been great!

Kyle Newton Jun 18 2020

Review for Dr. Khan

RChappy Jun 17 2020

Review for Dr. Bogdan

Dr. Nguyen performed shoulder replacement on my very arthritic left shoulder. It was a total success ! I highly recommend Dr. Nguyen. There are several Orthopedic surgeons in this group. The entire medical staff and front desk were very professional.

V. Pinske Jun 16 2020

Review for Dr. Nguyen

Retired Safeway Driver Jun 12 2020

Review for Dr. Platon

Dr. Garcia is very through and makes sure you understand exactly what the procedure involves. The whole staff at the surgery center was very caring and I had a wonderful experience there for my forth visit. I highly recommend them!

Donna Jun 10 2020

Review for Dr. Garcia

Dr Garcia is very thorough and listens to me before determining a treatment plan

Ana M Gonzales Jun 10 2020

Review for Dr. Garcia

Dr. Haile is very knowledgeable in his field. He performed a hip replacement on me and I’m very happy with results. I would recommend him to anyone.

G. Paulson Jun 10 2020

Review for Dr. Haile

Dr Nguyen is an amazing orthopedic surgeon! Very knowledgeable and he takes his time with each patient and actually cares. My son and I both used him to repair our ACL and he did a superb job! He is the best of the best!

Jessica Jun 10 2020

Review for Dr. Nguyen

Outstanding Dr. & visit

Jun 10 2020

Review for Dr. Reeves

was a tele-appointment with Dwayne. Very smooth and went well.

Everett JOnes Jun 09 2020

Review for Dr. Garcia

I was in horrible pain due to my hips, and Dr. Haile was able to replace both at the same time! Not many surgeons would do that, but after 6 weeks, I'm practically pain-free and walking better than I have in years. I'd recommend Dr. Haile to anyone seeking hip-replacement surgery.

CC Jun 09 2020

Review for Dr. Haile

Dr. Nguyen replaced my right shoulder 2 years ago. I have also seen him for my left shoulder issues. Dr. Nguyen is extremely professional, an outstanding surgeon and very friendly and approachable. I would highly recommend Dr. Nguyen.

Sanders Painter Jun 08 2020

Review for Dr. Nguyen

Dr. Nguyen did a perfect job repairing my right shoulder after a bad fall while I was visiting family in Connecticut. He is sincere, caring and very professional. You can't ask for much more than that.. I highly recommend Dr. Nguyen. 5

Cathy England Jun 06 2020

Review for Dr. Nguyen

Dr Platon explained every step he was about to do & was very informative about it. He was very nice and made me feel comfortable the whole time. He told me the results when he finished and gave different options for possible pain relief. I would highly recommend him.

L Tavares Jun 04 2020

Review for Dr. Platon

Dr. Garcia is always thorough . Includes me in the discussion of my symptoms and any potential treatment. Always leave visit knowing that I’m in great hands!

Jerry McKinnis Jun 04 2020

Review for Dr. Garcia

Very friendly, answered all my question, was patient and considerate, and made me feel very comfortable at my visits.

Jun 02 2020

Review for Dr. Wilkins

Crystal Burleson Jun 02 2020

Review for Dr. Donegan

best internist I have had so far

james May 31 2020

Review for Dr. Khan

Excellent consultation. Very thorough even though we were required to TeleMed. Great attitude and "bedside" manor. Very competent. Highly recommended.

May 29 2020

Review for Dr. Reeves

Mark S Johnson May 28 2020

Review for Dr. Schott

He was genuine and honest

May 27 2020

Review for Dr. Bogdan

My Televisit with Dr. Wilkins was interesting, he describes the procedures of what he was going to do. I’m please with how it’s going to turn out.

Faye Barber May 26 2020

Review for Dr. Wilkins

He is extremely talented. He definitely has my trust and was always available for any questions I had about my procedure.

Cathy May 25 2020

Review for Dr. Rihani

May 23 2020

Review for Dr. Bogdan

Great Dr.

Barbara Cox May 23 2020

Review for Dr. Garcia

I had a telemed visit with Dr. Badhey and it went great. He was right on time and made sure all my issues were addressed. The staff was wonderful before our visit. He set up an MRI for me as well as our next visit.

Dina Lynch May 22 2020

Review for Dr. Badhey

Robert May 22 2020

Review for Dr. Reeves

Very thorough and patient doctor. I did not feel rushed and the video visit felt as if I were in the office. I feel confident in this doctorl

Carol May 20 2020

Review for Dr. Garrigues

Candace May 20 2020

Review for Dr. Rothbart

WA May 20 2020

Review for Dr. Obaid

Jhight May 19 2020

Review for Dr. McCabe

Doctor Neal has cared for me throughout 2 pregnancies and I couldn’t love a doctor more! It should be a crime not to choose him as your OBGYN!!! Doctor Cowan is fantastic as well!

Darcy May 19 2020

Review for Dr. Neal

I have been having spinal problems and Dr Miller is the only one who gives me hope. He is very thorough and kind. He really cares about his patients. And his nurse, Micheala is wonderful. She is very sweet and kind.

Donna Mincy White May 18 2020

Review for Dr. Miller

He was very informative and really helpful for my situation.

May 15 2020

Review for Dr. Platon

It was good

May 15 2020

Review for Markus Bader

Dr. Garrigues was awesome. Very knowledgeable, very calm, explained everything very well. I had several previous doctors, was treated 7 weeks for wrong diagnosis. Dr. Garrigues nailed it, I am currently undergoing treatment and making progress for the first time in 7 weeks. Very satisfied.

Kurt Hoffman May 15 2020

Review for Dr. Garrigues

great and very nice

Olivia Mason May 14 2020

Review for Dr. Miller

Candas Kerkhoff May 14 2020

Review for Dr. Miller

Dr. Darnule is always caring and kind. We discussed the results of my procedure in March and a new plan for the future. I always enjoy appointments with Dr. Darnule.

May 13 2020

Review for Dr. Darnule

Dr Garcia is always thoughtful and thorough. He patiently walks me through options and listens to what I’m experiencing before he decides on a plan to help me.

Sandy May 13 2020

Review for Dr. Garcia

Ellie May 13 2020

Review for Dr. Bogdan

Although it was a virtual visit, Dr Garrigues was able to assess my issue and recommended the next step. Thank you for being there when I need you!

Jackie T May 09 2020

Review for Dr. Garrigues

My tele-visit was outstanding. Dr McPherson took his time with me and my malady and set up everything I will need to heal. I am so pleased with how the appointment turned out.

Lea May 07 2020

Review for Dr. McPherson

I love Dr. Nguyen. He's patient, thorough, professional, and caring. I had a full reconstruction on my shoulder. It feels great and it's due to Dr. Nguyen, his staff, and the physical therapist.

May 06 2020

Review for Dr. Nguyen

First Telemed experience. First visit with Dr. Badhey. The visit was convenient, with an office atmosphere that resulted in the transfer of the necessary information regarding my care. Dr Bodhey was easy to communicate with, which resulted In an easy first meeting. Thank you Dr. Badhey.

May 06 2020

Review for Dr. Badhey

I have been going to Dr Reeves for years and he is the very best .

Elena Cantwell May 05 2020

Review for Dr. Reeves

Dr Donnelly always leaves me with the feeling that my issues have been heard and understood. She also seems very interested in helping me find solutions to alleviate my isssues.

Danny Abar May 05 2020

Review for Dr. Donnelly

Dr Stephens listens to patient and treats with all resources available not just pills. Very good doctor. Highly recommend him.

Lynda Plato May 02 2020

Review for Dr. Stephens

Doctor Marshall and staff are professional, courteous and thorough. I have always been seen on time. I am so happy that I found them. I am feeling so much better!

May 01 2020

Review for Dr. Marshall

Dr Reeves was thorough, knowledgeable, and personable. He took a lot of time explaining things and treatment options.

May 01 2020

Review for Dr. Reeves

Truly a doctor concerned about proper pain management. Dr. Reeves shows much compassion towards his patients; a very personable individual.

Apr 30 2020

Review for Dr. Reeves

all was good ..... Markus is very professional, very personable and very easy to talk with..

Martha B Worthington Apr 30 2020

Review for Markus Bader

He was kind and very caring. I would rate him A+

Margaret Beveridge Apr 27 2020

Review for Dr. Miller

Dr. Rihani, epitomizes excellence in the area of plastic and cosmetic surgery. He is knowledgeable, exemplary of him and each visit was a quality experience. I would recommend Dr.Rihani to friends and family. O left his office with my desired results feeling more beautiful.

Hilda R.prague Apr 23 2020

Review for Dr. Rihani

Dr Haile did ankle surgery on my mother n law while she was awake because she couldn’t be put under Anesthesia because of her medical conditions. The ankle fracture was nasty and to look at it today is Amazing Thank you Dr Haile for your continued care

WmGardinerJr Apr 22 2020

Review for Dr. Haile

Steve Apr 21 2020

Review for Dr. Amelung

Very happy with his service , he's a really great doctor

Sheila Trudell Apr 16 2020

Review for Dr. Wilkins

Quiet confidence. Explains what you have, why you probably have it and his recommendation and alternatives. No huge ego to deal with. Experience is evident. Comfortable to be with.

Tom Taylor Apr 16 2020

Review for Dr. Troum

He is a GOD and doesn't make mistakes! Stay Away!

Apr 15 2020

Review for Dr. Williams

Apr 14 2020

Review for Dr. Garrigues

Dr. Haile is friendly and honest and gave me several options regarding my knee. We tried cortisone and physical therapy and when that didn’t help, we decided on a knee replacement. The difference has been amazing. I’m walking without pain and not limping for the first time in years.

Steve Ritter Mar 27 2020

Review for Dr. Haile

Dr Reeves is very compassionate and knowledgeable. I’ve seen him on several occasions for different problems during the last 17 years. An answer to prayers!

D Probst Mar 25 2020

Review for Dr. Reeves

DrPlaton was great,I thought he did a wonderful job. Very nice and thoughtful

Mar 25 2020

Review for Dr. Platon

Disgruntled Mar 25 2020

Review for Dr. Karpati

Jeanine VanSickle Mar 24 2020

Review for Dr. Reeves

Dr. Garrigues, Has always been knowledgeable and professional concerning my condition, that is why I returned to his office. His care and the care of the team, got me back on my feet in 2017 and I know they will guide me through the process of recovery again. I appreciate Doctor.

Matzy Diggs Mar 24 2020

Review for Dr. Garrigues

He has an awesome bedside manner and listens to your concerns.

Erin Mar 21 2020

Review for Markus Bader

I would like to thank Dr. Darnule and his staff for making my surgical appointment such a great experience... from the time I checked in and being escorted out of the clinic after the procedure, I felt very confident in their abilities!

Diana Cole Mar 20 2020

Review for Dr. Darnule

I would like to thank Dr. Patel for his compassion and understanding to my health needs... he and his staff are wonderful and would recommend him to all my family and friends!

Diana Cole Mar 20 2020

Review for Dr. Patel

Never meet him but what he has done for my son InLaw wasnt good at all seen him one time since surgery and surgery was done on dec. 25 2019 has a hole in his heel that he hasn't checked on and he still cannot walk and hole is not closing so he is poor in my opinion

Mona Mar 17 2020

Review for Dr. Sehgal

Krystall Mar 13 2020

Review for Dr. Heistein

Dr Reeves did a spinal injection on me at the surgery center. Great bedside manner. I liked him right away. I told him where my pain was and he said he would take that into consideration during the procedure. My pain is gone so far.

Mar 12 2020

Review for Dr. Reeves

Dr Wilkins was excellent, everything I want and need in a physician. He explained his recommendation thoroughly. i feel very lucky to have been referred to him.

Joanne Parker Mar 11 2020

Review for Dr. Wilkins

Fast, friendly and very knowledgable. Office is new and extremely clean too. Highly recommended.

Mar 11 2020

Review for Dr. Miller

Dr. Wilkins is great-my shoulder is so much better now...thanks Dr.

Michael T. Kiesel Mar 11 2020

Review for Dr. Wilkins

OUTSTANDING AMAZING WONDERFUL RESULTS

Lisa Adams Mar 11 2020

Review for Dr. Miller

Location

Texas Health Harris Methodist Hospital Southlake

1545 E Southlake Blvd, Southlake, TX 76092