Medical City North Hills

74%

Patients that would definitely recommend
4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gynecologic Surgery Excellence Award™ (2019)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

74%

Would definitely recommend
4% higher than the national average

Medical City North Hills

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Medical City North Hills

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

He’s pleasant, knowledgeable & very helpful with my diagnosis. Staff is knowledgeable and and efficient.

Jul 14 2020

Review for Dr. Byarlay

Very attentive, knowledgeable, Professional and caring. I have recommended Dr. Frusher several times. Both he and his staff are Excellent!

Cornelia Bowen Jul 14 2020

Review for Dr. Frusher

Excellent! From check in to check out. A good experience with good people.

Marty Jul 08 2020

Review for Dr. Beaty

Dr. Mina is very through and direct. Any health issue I have had she gets to the bottom of it. Great doctor. I have been seeing her for 4 years.

Monica Tate Jul 03 2020

Review for Dr. Mina

Dr. Chamakura has been my heart doctor for several years and I have been very satisfied with him. He is caring and thorough. When my husband developed heart problems I recommended Dr. Chamakura for him. He also is very pleased with Dr. Chamakura 's care. I would recommend him highly.

Betty Cooke Jul 01 2020

Review for Dr. Chamakura

Fantastic staff and excellent physicians. They go above and beyond. Glad I found a doctor I can talk to and know I was listened to.

Kutter Jun 30 2020

Review for Dr. Simonak

Very thoughtful and thorough. I feel fortunate to have found a good rheumatologist.

UCTD Patient Jun 29 2020

Review for Dr. Basu

I am completely satisfied with Dr. Ranelle and his staff.

Jun 27 2020

Review for Dr. Ranelle

This was a Tele Visit and it went very well, patient, relaxed, understanding and helpful.

Jun 26 2020

Review for Dr. Ong

KGary Jun 24 2020

Review for Dr. Teng

I had 3 different appointments and all were very timely. All were very kind and helpful.

Jun 24 2020

Review for Dr. Lal

Dr Maddukuri, is the best neurologist. Attentive, caring and always listens to her patients. I have been seeing her for years. Always professional. Staff is awesome too!

Lynne Johnson Jun 23 2020

Review for Dr. Maddukuri

I am very happy with Dr. Lal. I had a CNA complete my EKG and vital signs this visit that I had not had in the past who lacks interpersonal skills. She would benefit from additional training. My 90 year old mother is also a patient of Dr. Lal and I would not want her to have interaction with her.

I don't have the name of the CNA who took my vital Jun 22 2020

Review for Dr. Lal

Visit went very well, efficient, pleasant staff and answered my questions.

Lowell Eby Jun 22 2020

Review for Dr. Lal

Emilia Gutierrez Jun 22 2020

Review for Dr. Lal

Scott Arbuckle Jun 21 2020

Review for Dr. Chamakura

Dr Sadaf Saghier is exceptionally talented and highly skilled gastroenterologist. I am blessed and lucky to know her.

FAJ Jun 20 2020

Review for Dr. Saghier

I trust him implicitly. He performed surgery on me almost 40 years ago and I’ve gone to him ever since. I drive from Dallas to see him because he is that good.

Jun 16 2020

Review for Dr. Abbott

He is a great doctor.

Jun 15 2020

Review for Dr. Lal

Julie Jun 14 2020

Review for Dr. Ong

My first face to face appointment was very good and informative. Dr. Chamakura seems very concerned and speaks in laymans terms. I like him.

Darrell Crockett Jun 11 2020

Review for Dr. Chamakura

I have been a patient of Dr. Rana's for close to a decade. She is a fabulous practitioner. Dr. Rana is proactive, thoughtful, and accurate in her diagnosis. Dr. Rana is truly caring, understanding, and honest. I feel fortunate to be able to have Dr. Rana as my physician.

LAC Jun 11 2020

Review for Dr. Rana

I don't know Dr. Taylor, so I can't give leave any comments. Dr. Lal is my doctor.

Robert Dowdy Jun 10 2020

Review for Dr. Lal

Matt has a great demeanor. He is a great Dr and he was willing to answer all my questions. 5 stars all the way.

BRUCE F Jun 09 2020

Review for Dr. Fay

Debbie Jun 08 2020

Review for Dr. Rana

Dr. Murray was a kind, active listener. I really appreciated the time he took with me and the information he was able to give/get me. Thank you Dr. Murray

Cheri Jun 07 2020

Review for Dr. Murray

Steven Dunn Jun 07 2020

Review for Dr. Sisodiya

Dr. Lal is great. He takes a personal interest in my health and ensures I have the most effective treatment. The entire staff is friendly and helpful. The office environment feels very safe with temperature checks and a social distancing layout.

Robert Beck Jun 07 2020

Review for Dr. Lal

Almost Blind But Now Can See Jun 06 2020

Review for Dr. Ranelle

Great doctor, always knows what’s wrong.

Cindy Bohannon Jun 06 2020

Review for Dr. Ong

Dr Lal is listens to what patient has to say or I ask and is thorough with his diagnosis I am very comfortable with Dr. lal. I highly recommend Dr Lal if you have any heart problems

Jun 05 2020

Review for Dr. Lal

B. Farmer Jun 04 2020

Review for Dr. Vrushab

Jun 04 2020

Review for Dr. Murray

Bria May 30 2020

Review for Dr. Murray

May 29 2020

Review for Dr. Ranelle

ABSOLUTE WORST. HE RUINED MY HANDS. I had to have another surgeon re-do the fusion of TWO fingers (only one was supposed to be fused). I was on pain meds for 7 months and had to have physical therapy. Ruined my life and my right hand will never be the same

Laura May 29 2020

Review for Dr. Whitaker

Excellent

May 28 2020

Review for Dr. Kotwal

Excellent Doctor! Listens and explains things clearly. Office staff is very friendly and helpful.

May 28 2020

Review for Dr. Chamakura

As usual, Dr Chamakura was very thorough and friendly and he explained everything in detail so I understood it. He also answered all of my questions thoughtfully.

Frank skelly May 25 2020

Review for Dr. Chamakura

Dr. Saghier has been so wonderful with our baby boy. As first time parents, she has helped us navigate and answer all our questions regarding different aspects of our baby’s first year milestones. We can’t thank her enough for everything!

Melissa May 23 2020

Review for Dr. Saghier

Excellent care given by Dr. Daniel Cairns. Very friendly and helpful office staff. Feels like they really care about their patients. Can’t recommend them highly enough.

May 21 2020

Review for Dr. Cairns

Great Dr. , Very nice, caring, and also great at his expertise. He also is a Dr. That will check up on his patients while recovering in the hospital.

Darin May 20 2020

Review for Dr. Alomar

My visit to see Dr. Chamakura is always very good, the personnel and staff are very professional. Dr. Chamakura is my best doctor I had. I would recommend his services to anyone.

Robert Madrid May 17 2020

Review for Dr. Chamakura

My husband and I both see this doctor, we really like him. He is very kind, understanding and patient!

Janice McDaniel May 16 2020

Review for Dr. Ong

Dr Murray is very easy to talk to and takes the time to make sure you understand what he says. He also makes sure you don’t have any unasked questions. His Staff is great also.

Clay M May 16 2020

Review for Dr. Murray

Saw Dr Murray in person. Professional staff and procedures during Covid 19. I highly recommend Dr Murray.

Glenn Spinella May 15 2020

Review for Dr. Murray

I really appreciate Dr. Murray and his expertise! So glad he is my doctor!

May 15 2020

Review for Dr. Murray

My adult daughter and I have always felt and heard and well cared for by every medical professional and staff member. We have been to our share of practices and by far this is the best!

Hix2 May 14 2020

Review for Dr. Buffington

He is attentive and careful. Concerned about his patients.

Sergio May 14 2020

Review for Dr. Rizkalla

DR. Rizkalla is simply the best. been with him for a few years -very caring none better. Did have an Issue with the Practice Manager . then again if you don't have to say something good about someone - say nothing ?

R.Frech May 14 2020

Review for Dr. Rizkalla

I’ve been a patient of Dr. Teng for many years & can honestly say every encounter has been 5 star. He cares about you & knows your history on site. I would highly recommend him to anyone with heart history or new patient. He’s kind & caring.

JANE ROSS (Myreva) May 13 2020

Review for Dr. Teng

Jasper Davis May 12 2020

Review for Dr. Crawford

One Month follow up...Michelle great, and Dr. H-Camp ????????. Loved the COVID check before you could even walk in door!!! Temp check & questions, masks and gloves on ALL. Well Done Texas Eye & Laser !!! Sincerely, LM

Leah McCann May 12 2020

Review for Dr. Ranelle

Angelica May 07 2020

Review for Dr. Mihills

I went to see Dr. Daniel Cairns after fiddling with what seemed like a callus for weeks. Turns out it was a wart and I was treating it wrong. Dr. Cairns put me on the correct medicine and it cleared it up completely within one week! Very grateful for this help!

May 06 2020

Review for Dr. Cairns

Cordial, efficient and punctual. Totally comfortable. Informative and successful in solving my problem.

Len Wheeler May 04 2020

Review for Dr. Westkaemper

He’s really calm and pleasant he takes his time and listen to you. I enjoy seeing him. I need to go back I stopped because of the coronavirus. The office is clean never waited a long time to see him.

Adelina Gonzales May 01 2020

Review for Dr. Crawford

Dr. Mina is a wonderful doctor. She is attentive, thoughtful, supportive and listens patiently about any concerns you may have. Excellent doctor.

Regina Edge May 01 2020

Review for Dr. Mina

very knowledgeable, professional and personable

Apr 30 2020

Review for Dr. Crawford

Dr Crawford was very kind & concerned about my 97 year old mothers concerns. He spoke to her not me for information. She appreciated that as did I.

Peggy Lively Apr 30 2020

Review for Dr. Crawford

Dr Westkaemper was very friendly and even made us feel at ease.I will recommend him To family and friends.

Apr 30 2020

Review for Dr. Westkaemper

We’ve seen Dr Crawford for several years. He takes time to find out how we’re coping with joint issues and seems to have recommendations for specialist etc. we highly recommend Dr Crawford and his professional staff.

Chuck and Dana Edwards Apr 30 2020

Review for Dr. Crawford

Dr. Crawford was very informative and knows what he’s doing!

Lc Apr 30 2020

Review for Dr. Crawford

very very good ..I would recommend him and his staff fast efficient and thoughtful !

Apr 30 2020

Review for Dr. Westkaemper

Apr 29 2020

Review for Dr. Ranelle

I would recommend Dr. Fisher wholeheartedly, except the office send your bill to collections even though it was paid, and even though there is proof positive that it's been paid. Office personnel don't respond on the patient portal. Very unprofessional.

Brian Bacher Apr 28 2020

Review for Dr. Fisher

Apr 24 2020

Review for Dr. Paik

Very comprehensive and thorough. Dr. Saghier made sure we understood everything.

Apr 24 2020

Review for Dr. Saghier

Nuclear stress test

Chrissie Seligson Apr 23 2020

Review for Dr. Lal

Been with him for years, wouldn't want anybody else!

Apr 23 2020

Review for Dr. Lal

Doctor is good - Staff is bad. Don't return calls. Problems to get prescription refills. Etc. My wife has bad health and wants to get RX refill but not a doctor visit until virus situation gets better. Been 6 weeks overdue for RX refill.

Apr 22 2020

Review for Dr. Basu

I have been seeing Dr. Paik for many years, she is like family. She takes her time with you, never rushing, she's thorough, making sure you understand everything she's doing, and what you need to do. She's makes me laugh, and feel comfortable during my visits.

Judy Dollarhide Apr 17 2020

Review for Dr. Paik

I have had two more-than-satisfying visits with Dr. Legel. He has a friendly, relatable manner about him and most importantly he is thorough and competent. The rest of the staff are also friendly and professional. All-around impressed!

Tim Elsner Apr 16 2020

Review for Dr. Legel

We had a face time visit this was a first. It went great got all my answers that i needed to be cleared for a future surgery that i have to have,i did have to go into the office to do and in office test first and that went without any problems also.

Albert gatica Apr 13 2020

Review for Dr. Chamakura

Dr wguyen is the best he always listen and ask questions to his patience. Never try to rush his patience ava b

Ava brown Apr 13 2020

Review for Dr. Nguyen

Dr. Vidi prescribed me a device without informing Apr 11 2020

Review for Dr. Vidi

She has been my Primary Care Physician for nearly 13 years. She is enormously good and energetic in her work. She is a professional. At the same time Dr Sharaf is personable and very willing to listen to your concerns. Truly, the best of the best.

David Prince Apr 10 2020

Review for Dr. Sharaf

I'm trying to refill my medicine for more than 5days and there is no answer.

Apr 10 2020

Review for Dr. Vidi

I love these Dr. Jay Patel an Amanda and the staff. These surgeons are Awesome and have changed my life for the better just when i was about to give up on life due to me having so many illnesses .. yes it was a little bumpy at first but now i am great. And the staff are loving an caring also...

Dona L. Lopez Apr 09 2020

Review for Dr. Patel

Great caring, knowledgeable doctor. Took care of my problem after another podiatrist misdiagnosed me.

Apr 08 2020

Review for Dr. Cerniglia

Dr Murray and all his staff were very professional and made me comfortable during my visit. I would definitely recommend them.

Apr 08 2020

Review for Dr. Murray

Adrienne Apr 05 2020

Review for Dr. Bhayani

I came in for an annual check up. He asked if I have any concerns, I said maybe check my cholesterol. When I received the billing from my insurance, he quoted that I have high cholesterol, that I have to pay for my copay, because it’s not an annual physical exam anymore.

Apr 03 2020

Review for Dr. Nguyen

Very good listener and he explains well the problem and trearment. Thank you, Dr. Ong.

Larry Sutton Apr 02 2020

Review for Dr. Ong

Dr. Nalajala is real. He's approachable, patient, caring, a good listener and willing to accept your "diagnosis" as a possibility. He meticulously goes over your blood work with you. My husband and I are thankful we selected Dr. Nalajala as our PCP.

Senior Citizens Mar 27 2020

Review for Dr. Nalajala

Great Dr. Really follows up on your issues. And very concerned about your future.

Mar 26 2020

Review for Dr. Ho

Sheryl Mar 26 2020

Review for Dr. Hammonds

Fantastic. She always takes time to address concerns and questions. Very knowledgeable and caring.

Patricia Lunsford Mar 22 2020

Review for Dr. Ballard

Dr. Hodgson is a very caring Dr. I have been going to him for 10 years and he always takes time to talk to me about my concerns. Would definitely recommend him to anyone looking for a good honest Dr.

Mary Mar 18 2020

Review for Dr. Hodgson

Don Whittington Mar 16 2020

Review for Dr. Lal

I am very happy with Dr. Muncy. He is very caring, knowledgeable, professional, and sweet. I came in with a lot of pain, he gave me an injection, and good bye pain. To date I have been painless thanks to Dr. Muncy.

Zoila Luz Woltke Mar 16 2020

Review for Dr. Muncy

Mar 15 2020

Review for Dr. Aghdam

K. Stallings, Keller, TX 76248 Mar 15 2020

Review for Dr. Lal

Mar 14 2020

Review for Dr. Bass

Dr Saty Is an awesome person however his staff is horrible. They are not professional at all and their appearance is not office appropriate. The front desk girl Yesenia is rude and unpleasant.

Mar 13 2020

Review for Dr. Satyanarayana

Very professional. On time. Excellent communications and caring. Amazing skills with Hip surgery

Anne Binns Mar 13 2020

Review for Dr. Muncy

Location

Medical City North Hills

4401 Booth Calloway Rd, North Richland Hills, TX 76180