Medical City North Hills

71%

Patients that would definitely recommend
1% higher than the national average


Medical City North Hills is a medical facility located in North Richland Hills, TX. This hospital has been recognized for Patient Safety Excellence Award™ and Gynecologic Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gynecologic Surgery Excellence Award™ (2019)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Medical City North Hills

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%72%66%

Medical City North Hills

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Awesome doctor with great bedside manner.

Thomas Richards Jun 13 2021

Review for Dr. Jalandhara

Dr Bass is most likely the nicest Dr you will ever meet. He is very thorough and gets patients in and out quickly. You will not be sitting around waiting to be seen. Cannot say enough good things about this wonderful Doctor!!

Jun 10 2021

Review for Dr. Bass

Dr Bass is very knowledgeable and discusses ongoing care and treatments thoroughly. His courteous and friendly manner are superb!

Del Villalobos Jun 10 2021

Review for Dr. Bass

Dr. Bass is professional in his manor and the way he deals with his patients. My experience was very good and procedure was without any problems!

Allen Champlin Jun 10 2021

Review for Dr. Bass

Rosi Herrera Jun 10 2021

Review for Dr. Tavakolian

Location

Medical City North Hills

4401 Booth Calloway Rd, North Richland Hills, TX 76180

Frequently Asked Questions

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Does Medical City North Hills score well in safety ratings?