JPS Family Health Center

69%

Patients that would definitely recommend
1% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

69%

Would definitely recommend
1% lower than the national average

JPS Family Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

JPS Family Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

Dr. Wilkes has a great bedside manner and demeanor. He gives a thorough examination and explained his findings and gave his professional opinion. Highly recommend Dr. Wilkes and his staff. I’ve been a patient for several years. Always a positive interaction.

Jason H Sep 13 2020

Review for Dr. Wilkes

Was very informative, patient , and most importantly caring. I will be seeing him again. I would highly recommend him. Very knowledgeable.

Casey d Sep 11 2020

Review for Dr. Mathews

She gets to the root of the issue and does an excellent job at communicating well. I highly recommend Dr. Gordon!

Sep 09 2020

Review for Dr. Gordon

I am 49 years old and this was my first time to a dermatologist. Dr. Wilkes was very thorough and answered all my questions and was so kind!

Kim Hartsfield Sep 03 2020

Review for Dr. Wilkes

Awesome Doctor. Trusted the provider decision. He listened and answered my questions. Wait time was good. Thank you: Dr. Banks

Sep 03 2020

Review for Dr. Banks

Very Nice Dr and staff. So Glad I was referred to this Clinic.

Gary Etherton Sep 02 2020

Review for Dr. Wilkes

Dr. Dar is very personable & knowledgable.

Shannon Bentle Sep 01 2020

Review for Dr. Dar

K. W. Aug 31 2020

Review for Dr. Richie-Gillespie

Heather Aug 27 2020

Review for Dr. Hinkle

I felt like Dr. Dar was very thorough and did not rush the appointment. She was very knowledgeable and also very caring.

Aug 27 2020

Review for Dr. Dar

Very concerned and engaged about my tests and well-being!

Aug 27 2020

Review for Dr. Dar

I want it to thank Dr. Banks for his great patience he have with his patient. He is one of the best doctors I had visit. he knows how to Listened to people very well and give the time to explain the problem that brought you in to his office. Thank you Dr. Banks

Aug 14 2020

Review for Dr. Banks

Dr Banks is the most personable, courteous and professional individual. Explains everything throughly and gives attention to one’s fears and concerns. He’s wonderful!!!!! Staff is exceptional.

Delia Saenz Aug 07 2020

Review for Dr. Banks

Dr Vasques is a Awesome, Caring, Intelligent and Gifted doctor. My husband and I just love her!

Cecile M. Aug 05 2020

Review for Dr. Vasques

Excellent in all areas. Doctor was very caring and considerate. Doctor took the time to listen to all my concerns. Will definitely use him again. Nurses and office staff were very helpful and we got in very quickly.

Bill and Barbara Denny Aug 04 2020

Review for Dr. Wilkes

Dr Wilkes was great! Very personable and took his time, not at all rushed. He explained all risks and options. He performed the procedure skillfully and made sure that I wasn't experiencing any pain. Great staff, too.

Cristy Jeffreys Aug 01 2020

Review for Dr. Wilkes

Very satisfied.

Jul 31 2020

Review for Dr. Wilkes

Always does a great job!

Jul 30 2020

Review for Dr. Banks

Very professional and personable. Took time to listen and explain the procedure. Excellent!

Jul 30 2020

Review for Dr. Banks

Great place. Dr Wilkes and all the staff were phenomenal. I can’t say enough good things about this place. Amazing.

Jul 30 2020

Review for Dr. Wilkes

Went to Dr Banks for a second opinion. He took the time to answer all my questions. Highly recommend him.

Lynda Jul 29 2020

Review for Dr. Banks

Amanda belcher Jul 29 2020

Review for Dr. Mittelbronn

Dr. Golub has amazing bedside manner, he has a humorous air about him that helps to ease anxiety and makes you feel comfortable. I believe he is very knowledgeable and has saved my boyfriends life twice now. You will be in good hands with him.

Jul 25 2020

Review for Dr. Golub

This Dr only cares about money making machine. Does less than minimum and has terrible unprofessional behavior. He assaulted me and he is “ God like “ , “ Better than you “ all attitude. Time to retire. He did not even bother to make referrals . Very dissatisfied.

Jul 23 2020

Review for Dr. Felps

Dr Hicks made my wife feel so great with the visit. She qas open and receptive to listen and provided good advice. My wife went from taking unnecessary medication to only havinv to take as few as 3. My wife lost weight and start exercising and even her mental state improved. Thank you Dr. Hicks.

Jul 23 2020

Review for Dr. Hicks

Short wait time very professional , great dermatologist I highly recommend him & his personal July 22

Jul 23 2020

Review for Dr. Wilkes

The staff is very helpful and Dr. Wilkes is very thorough.

Jul 21 2020

Review for Dr. Wilkes

Jul 19 2020

Review for Dr. Dajee

Mike Jul 18 2020

Review for Dr. Mittelbronn

Charles King Jul 17 2020

Review for Dr. Wilkes

Very short wait. Dr. Wilkes was very thorough in his exam and answered all questions.

Jul 16 2020

Review for Dr. Wilkes

I know I trust him totally.

Carol Ehret Jul 16 2020

Review for Dr. Wagner

The doctor and his staff were top-notch as always. I have seen him many times over the years and it is always the best experience I could hope for. He is the best derm doc I have ever seen. Facilities and staff are great as well.

Jul 15 2020

Review for Dr. Wilkes

Jul 14 2020

Review for Dr. Wilkes

Very pleased!

Jul 14 2020

Review for Dr. Wilkes

Five stars for Dr. Wilkes and staff . He is very thorough in his work . I have recommended him often .

Mike Freiley Jul 11 2020

Review for Dr. Wilkes

Dr. Banks really explained what was going on with my foot and he answered all of my questions. He and his staff are very friendly!

Lisa Jul 11 2020

Review for Dr. Banks

Best ER doctor I've ever seen.

Jul 10 2020

Review for Dr. Chou

Suzette S. Jul 09 2020

Review for Dr. Dean

Dr. Wilkes is through and ALWAYS takes the time to connect with me as a patient. In a nutshell I'd call him competent and considerate.

Scott L. Jul 09 2020

Review for Dr. Wilkes

The visit was excellent Dr. Banks was great at explaining my condition and options that I had .

Miguel Garcia Jul 08 2020

Review for Dr. Banks

Very personable. Explained everything clearly and took the time to answer my questions.

Lorraine Evans Jul 08 2020

Review for Dr. Banks

Dr. Wilkes is compassionate and thorough. I just love his demeanor.

Donna Patterson Jul 08 2020

Review for Dr. Wilkes

Dr Clarke is an amazing physician! She listened and actually cares about what Im going through! She has many alternatives that assisted in my pain. Im living a now pain free life because of her.

Mary Jul 07 2020

Review for Dr. Clarke

Jul 06 2020

Review for Dr. Kancharia

Five stars for Dr. Wilkes and his staff. He has an awesome bedside manner. Would definitely recommend.

J. Davis Jul 06 2020

Review for Dr. Wilkes

Excellent!

Jul 04 2020

Review for Dr. Lee

Because of my hearing aides, my ears must be cleaned once a quarter. Dr. Venkatesan does it with ease and no pain. Awesome doctor!

Cynthia M. Jul 03 2020

Review for Dr. Venkatesan

Dr. Wilkes and his staff are very nice, and he's a great doctor! Got an appointment very quickly, and they were very Covid-conciencious.

Jul 03 2020

Review for Dr. Wilkes

She is very professional and abundant knowledge in her field.

Jul 03 2020

Review for Dr. Namboodiri

Very satisfied with everything. Very professional and willing to answer all of my questions

Jul 02 2020

Review for Dr. Wilkes

Great doctor great staff first-time patient got an easy appointment we'll be coming back

Jun 27 2020

Review for Dr. Banks

Staff were excellent and Doc was informative and easy to understand the procedure he recommended.

Jim Anderson Jun 26 2020

Review for Dr. Wilkes

I loved him! Gave me all my options and thoroughly went the them all. I did not feel rushed at all. Highly recommend!

Morna Campbell Jun 24 2020

Review for Dr. Banks

Very professional and I personally feel he has my health as his number one concern when visiting him. Staff are very professional and greet you with a smile every visit. Thanks Dr. Wilkes

Carson Bullard Jun 24 2020

Review for Dr. Wilkes

Five stars to Dr Wilkes and his staff. Doc is skilled, well trained and friendly. He's a good one

Jun 24 2020

Review for Dr. Wilkes

Patsy Grossman Jun 22 2020

Review for Dr. Chow

Volha Louque Jun 22 2020

Review for Dr. Venkatesan

Very friendly and compassionate. Efficient but makes you feel like you are his only patient

Jun 20 2020

Review for Dr. Wilkes

Dr Banks took the time to listen to me, my concerns and discussed options at length. After a year of suffering with severe foot bone pain - feeling better the day after an appointment was not expected! Why did I wait so long! He’s fantastic! Knowledge and kind — he was incredibly thorough.

Rendee Bullard Hahnfeld Jun 18 2020

Review for Dr. Banks

She cared for me throughout the pregnancy of my first child and completed an urgent c- section. She was professional and safe.

Jun 18 2020

Review for Dr. Carson-Henderson

Good

Dora Ashworth Jun 17 2020

Review for Dr. Wilkes

Excellent doctor, nurses and staff. Always on time and the most caring doctor I have ever had!!!

Harley P Jun 17 2020

Review for Dr. Wilkes

I am extremely happy to have found Dr. Wilkes...He is professional, knowledgeable, skillful....as a patient I feel very confident that I am getting the best of care. Beyond that he is very warm and caring, and takes time with his patients! Highly recommend!

Barby L. Jun 12 2020

Review for Dr. Wilkes

Dr.Banks and his staff are awesome. He’s very patient, kind and helpful. He takes the time to explain what’s going on and help me feel comfortable with the decisions made for my care.

Doug Jun 08 2020

Review for Dr. Banks

Love them great and professional people

Austin bell Jun 07 2020

Review for Dr. Dar

Dr. Banks is the kindest Doctor ever! He explained things, he was sincere and he truly cares. I am so thankful I found him.

Susan Jun 06 2020

Review for Dr. Banks

Dr. Banks and his staff were very professional and patient. Dr. Banks took his time explaining my condition and the options I had to resolve it and get back to running.

Mary Staffeld Jun 04 2020

Review for Dr. Banks

Very thorough and attentive. Explored and explained possible problems and solutions.

Mr. B Jun 03 2020

Review for Dr. Banks

Always on time, very kind, very thorough. During covid his office was extremely clean and careful to follow all health rules.

Vicki Jun 02 2020

Review for Dr. Wilkes

Very good and attentive

Charles Gatlin Jun 02 2020

Review for Dr. Gordon

Melissa R. Jun 01 2020

Review for Dr. Dar

Dr. Warner is the best in his field. He exceeded my expectations. He is knowledgeable and is up to date with the latest and best practices.

May 30 2020

Review for Dr. Warner

Dr. Michael Warner is an excellent OMS Surgeon. He is caring, kind and explains the procedures so the patient can understand the process. I highly recommend him.

May 30 2020

Review for Dr. Warner

I love seeing Dr.Sayeed! I am incredibly sad that she is leaving JPS, but I am thankful for her being my doctor during our time.

Linzi May 29 2020

Review for Dr. Sayeed

May 26 2020

Review for Dr. Fadil

she is my doctor for more than 15 years, very nice and patience she always takes the time to see you and ask a lot of questions, her diagnostics are always accurate and always helped me to feel better very soon when I been sick I love my doctor Sayeed!!!

May 24 2020

Review for Dr. Sayeed

Excellent doctor and supporting staff.

Nick Weis May 22 2020

Review for Dr. Wilkes

I LOVE Dr. Chaudhry! She saw me and my husband Jason for many years till we bought a house and moved to North Fort Worth. I always felt she genuinely cared and her bedside manner is superb! I would recommend her to anyone :)

Crystal Jennings May 22 2020

Review for Dr. Chaudhry

All good experience

Kent Gaydos May 20 2020

Review for Dr. Wilkes

Dr Wilkes is excellent in all areas. He takes his time, he is communicative, empathetic and extremely skilled in his field. I would never hesitate to recommend him to anyone. My whole family is under his care.

Mike Lasley May 15 2020

Review for Dr. Wilkes

Dr. Banks is one of the most friendly, knowledgeable, and caring doctors I have ever met! He listened wholeheartedly to all of my concerns and made me feel so safe and in the best of care! Thank you Dr. Banks for all of your expertise and helping relieve and heal the issues of my foot!

Mike Maulsby May 13 2020

Review for Dr. Banks

Friendly staff and doctor. Issue was well explained and solutions provided. Would recommend.

Victor S. May 06 2020

Review for Dr. Banks

Barbara McCracken Apr 30 2020

Review for Dr. Dean

Caleb Ferren Apr 24 2020

Review for Dr. Banks

I was referred to Dr. Mathews by my pcp. I was scheduled for a video appointment but then the next day I was told they didn't take my insurance. Unprofessional and rude

Apr 18 2020

Review for Dr. Mathews

Dr Travis Motley has been treating me for Charcot. I credit Dr. Motley for keeping me mobile!! Which is huge for my condition!! Dr. Without amputation!!!!

Suzanne Apr 15 2020

Review for Dr. Motley

Nancy F Apr 09 2020

Review for Dr. Heyne

Explained my injury very thoroughly.

Lainie Simmons Apr 04 2020

Review for Dr. Banks

I was impressed with Dr. Vasquez knowledge and caring nature the minute I met her. She has always been honest and clear in her explanations. Her kind and understanding heart is wonderful. She has a great sense of humor, also.

Phyllis Elliott Apr 02 2020

Review for Dr. Vasques

I would recommend Dr. Wilkes. He is caring and competent.

Nancy Roff Mar 31 2020

Review for Dr. Wilkes

Dr. Banks is a great doctor. He is friendly, professional and cares about the well being of his patients. I enjoyed talking with him, learning about the details of my issue. I will suggest using him to anyone that I know.

Dave Fraser Mar 20 2020

Review for Dr. Banks

Dr. Mirschnichenko and his staff are professional, courteous, and so very kind and comforting at a time in life when it is very difficult to see your way out of health issues. I'm so very grateful that I was referred to him.

Jaime M. Mar 13 2020

Review for Dr. Miroshnichenko

Mar 10 2020

Review for Dr. Felps

He has been my dr. for many years now. He is caring and explains things well and is, frankly, the best of all of my doctors.

Cheryl H Mar 10 2020

Review for Dr. Al-Farra

Dr. Shirley is a wonderful doctor and his staff are awesome. He is very knowledgeable and spends as much time as you need. I highly recommend him.

Mollie Kennemer Mar 09 2020

Review for Dr. Shirley

Location

JPS Family Health Center

1500 S Main St, Fort Worth, TX 76104

Frequently Asked Questions

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