North Central Surgical Center

91%

Patients that would definitely recommend
21% higher than the national average


North Central Surgical Center is a medical facility located in Dallas, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

91%

Would definitely recommend
21% higher than the national average

North Central Surgical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%87%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%67%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%79%66%

North Central Surgical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%78%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%73%

Providers

Provider Reviews

Sep 11 2020

Review for Dr. Moskowitz

Sep 04 2020

Review for Dr. Muller

Jessica Quilo-Martines Aug 25 2020

Review for Dr. Gogel

Michael Lanham Aug 07 2020

Review for Dr. Burkhead Jr

Dr. Clavenna and his caring and experienced team worked hard to determine the cause and required treatment for both my cervical and lumbar spine. He listened to all my concerns and explained my condition to me thoroughly. Everyone on his team is top notch!!

Talynn Otsuki Jul 23 2020

Review for Dr. Clavenna

Dr. Burkhead and Helene are top notch. Dr. Burkhead has "ahead of the industry" treatments and procedures and Helene is top notch! I cannot say enough good things about their care and treatment!

Talynn Otsuki Jul 22 2020

Review for Dr. Burkhead Jr

He is without a doubt, the best there is. He has done both hips and I was out of bed walking the next morning without a walker cane or anything. Can you tell I love him and only have 1 knee that hasn’t been replaced. He’s my hero and I promise he will be yours too.

Phyllis Toni Campbell Jul 17 2020

Review for Dr. Russell

Never got to schedule appointment. He was a referral from another surgeon and called 5 times to schedule an appointment and never received a call back. Tried to talk to receptionist but kept being directed to same voicemail. It is unconscionable that a doctor's office would do this.

Jul 15 2020

Review for Dr. Worrel

DC Jul 15 2020

Review for Dr. Boostrom

CD Jul 13 2020

Review for Dr. Gilliland

Dr. Dossett did an extensive spine fusion on my back in 2018. The results have been a miracle. Pain free and huge improvement of quality of life. Dr. Dossett and his staff are the best. Dr. Dossett took the time to explain everything. He is a genius.

Richard F. Jul 06 2020

Review for Dr. Dossett

Dr. Peters did knee replacements in 2006 and replaced my right hip in December 2019. Dr. Peters and his staff are amazing.

Nancy F. Jul 06 2020

Review for Dr. Peters

Deborah Snow Jul 04 2020

Review for Dr. McKane

Ashley Jun 25 2020

Review for Dr. Bruck

Stephanie davis Jun 23 2020

Review for Dr. Zoys

Steven Jun 21 2020

Review for Dr. Cooper

He has treated me for years for arthritis and also did carpal tunnel surgery in both hands. Recently saw him for a severely cut finger. He and Jodi treat me great. Wouldn’t go anywhere else.

Aline Corson Jun 06 2020

Review for Dr. Diliberti

Ngaire Keene May 23 2020

Review for Dr. Gilliland

Dr Buzz told me 20 years so I needed shoulder replacement. I skirted the issue, went to 5 other Drs who asked "if you saw Dr Burkhead, why are you here?" So I came back, he replaced it, and it's doing great. In fact, I'm fixing to have the other one done.

Don "Dink" Benton May 21 2020

Review for Dr. Burkhead Jr

Shelly May 11 2020

Review for Dr. Gilliland

Highly recommend .

May 05 2020

Review for Dr. Kitziger

Grant is knowledgeable, thorough, and skilled. He demonstrates that he cares about his patients. My experience with Grant and his staff have been excellent.

CRO May 04 2020

Review for Dr. Gilliland

Gina P. May 01 2020

Review for Dr. Curry

I've been with Dr. Harrington since I was 12 years old. He's still the best in my opinion.

ADRIENNE May 01 2020

Review for Dr. Harrington

CLnChico2 Apr 28 2020

Review for Dr. Brook

Jessica B. Apr 27 2020

Review for Dr. Gilliland

Dr Gilliland is terrific. Thorough, kind & patient. He explains everything thoroughly.

Nurse who knows Apr 24 2020

Review for Dr. Gilliland

Dr. Gilliland not only possesses exceptional expertise, he cares for his patients. He takes time to ask questions to ensure a thorough understanding of the patient's concerns. I highly recommend Dr. Gilliland!

LBM Apr 22 2020

Review for Dr. Gilliland

Listened to what had happened with other provider and why I was seeking care. He had ideas that had never been considered before and did some testing to rule out other possibilities.

Apr 21 2020

Review for Dr. Gilliland

Genuinely compassionate about his patients! Spends the time to answer questions and an amazing surgeon.

M Pollard Apr 20 2020

Review for Dr. Gilliland

Jim Bowland Apr 20 2020

Review for Dr. Gilliland

I went for a second opinion and Dr. Gilliland was excellent and gave me good advice,

Debbie Milam Apr 19 2020

Review for Dr. Gilliland

I knew I would receive the best care and best procedure from Grant. Post op without any complications nor need of pain medication. Vision is greatly improved.

David Hull Apr 18 2020

Review for Dr. Gilliland

Debi in Plano Apr 16 2020

Review for Dr. Constantine

Buddy Apr 15 2020

Review for Dr. Moskowitz

Dr. Wayne Burkhead is an outstanding surgeon. He did a super job repairing both of my shoulders. I am thankful that doctors like Dr. Burkhead dedicate their lives to helping others. His skill has allowed me to be pain free and continue to workout and enjoy life without any issues.

Apr 08 2020

Review for Dr. Burkhead Jr

Donna Mar 29 2020

Review for Dr. Cooper

Mar 27 2020

Review for Dr. Burkhead Jr

excellent people skills not to mention, an incredible surgeon. I didn't think my left shoulder would ever work again.

Joseph Scarlata Mar 25 2020

Review for Dr. Burkhead Jr

My visit with Dr Burkhead was very good, but I am still hurting and I have engender the shoulder twice since I was there.

Jimmie Simms Mar 23 2020

Review for Dr. Burkhead Jr

ALWAYS KIND AND COMPLETE

JAMES E MASTERS Mar 15 2020

Review for Dr. Burkhead Jr

Mar 14 2020

Review for Dr. Burkhead Jr

I haven't had anything but good experiences at Carrell Clinic and with Dr. Burkhead and his staff.

Mar 14 2020

Review for Dr. Burkhead Jr

Stefani E. Mar 13 2020

Review for Dr. Burkhead Jr

Dr Anderson is the best. No other words needed!

Shirley Reasor Mar 13 2020

Review for Dr. Anderson

Michael A-Plano Mar 13 2020

Review for Dr. Burkhead Jr

Dr. Burkhead completely fixed my shoulder! His manner and clear explanations were very much appreciated!

Mar 12 2020

Review for Dr. Burkhead Jr

Sherri Tauzin Mar 10 2020

Review for Dr. Frederick

Kitsiger Mar 04 2020

Review for Dr. Kitziger

Have been to Dr. Ivan Vrcek twice for a sty on my eyelid. He was great. Explained what would cause the problem and took care of it. He was so nice and the procedure took care of everything.

Clara Mann Mar 04 2020

Review for Dr. Vrcek

Dr. Burkhead has been working on both of my shoulders since I met him in November 1999. I still have issues because they’re a bad shoulders but he keeps them moving where I can get my golf played. I love him for that!

Jacque Cooper Feb 27 2020

Review for Dr. Burkhead Jr

Dr Klein was awesome, he went above and beyond my expectations! Wonderful bed manner, he talked to us like we were friends trying to make a big decision.

Feb 27 2020

Review for Dr. Klein

Michael Arst Feb 27 2020

Review for Dr. Peters

The true shoulder god for sure

Buddy Campbell Feb 23 2020

Review for Dr. Burkhead Jr

Ken Lehocky Feb 22 2020

Review for Dr. Burkhead Jr

I have been a Burkhead patient for many years. He is consistently knowledgeable, caring snd forthcoming as he shares his observations, impressions and recommendations. He is the best orthopedic surgeon I have ever been to. I recommend him without reservation.

Harold Duncan Feb 22 2020

Review for Dr. Burkhead Jr

Myra Feb 22 2020

Review for Dr. Burkhead Jr

Feb 22 2020

Review for Dr. Curry

Feb 22 2020

Review for Dr. Burkhead Jr

Best shoulder surgeon in Dallas!

Feb 22 2020

Review for Dr. Burkhead Jr

Straight shooter. Excellent surgeon.

Feb 22 2020

Review for Dr. Burkhead Jr

Great!

Feb 22 2020

Review for Dr. Burkhead Jr

Dr. Burkhead is the finest doctor I've ever used. His staff is very responsive and knowledgeable.

Feb 22 2020

Review for Dr. Burkhead Jr

Clear and direct explanation of my issues. Satisfied with the results before end of my visit.

Feb 19 2020

Review for Dr. Moen

Kind and very through doctor. I highly recommend Dr. Gottesman.

Feb 18 2020

Review for Dr. Gottesman

Outstanding person and surgeon , I had a knee replacement and the surgery was very successful . Dr Worrell and his staff are very professional and patient

Excellent Care Feb 17 2020

Review for Dr. Worrel

Daryoush Moslemi Feb 16 2020

Review for Dr. Stephenson

Great Doc!! Presented all my options and worked with what was best for me. Extremely smart and professional.

Feb 15 2020

Review for Dr. Khair

Bryan Feb 12 2020

Review for Dr. Moen

Dr. Todd Moen is professional, compassionate, and gentle, and is the ONLY surgeon I would trust to repair my shoulder. Period.

Rev. Kate Jones in Plano, TX - Feb 12 2020

Review for Dr. Moen

Feb 09 2020

Review for Dr. Hotchkiss

Dr Vineyard did a great job with surgery on my foot, removing 2 large bone spurs from my heel & repairing my Achilles’ tendon. He explained everything clearly & has a very caring attitude. At every visit, he has bade useful, practical suggestions for improvement. I would highly recommend him.

Gloria Feb 08 2020

Review for Dr. Vineyard

Went great

Neil Buzz Fanion Feb 08 2020

Review for Dr. Moen

Follow up on TRH replacement done in 2008, and all is well. New left knee problem, but all is well with some PT we will be good.

Feb 08 2020

Review for Dr. Kitziger

Dr. Vineyard and his staff were very professional knowledgable and took time to make sure I was well informed regarding my choices for treatment. Would recommend them highly

Feb 08 2020

Review for Dr. Vineyard

Very thorough and personable. Highly recommend dr Burkhead

Feb 07 2020

Review for Dr. Burkhead Jr

Dr. Muller, is extremely knowledgeable, professional and kind! Over 5 years I saw 6 different orthopedic doctors who were rude unprofessional and couldn’t figure anything out! Dr. Muller was a God-send! My surgery went very smoothly!

Mary Jones Feb 07 2020

Review for Dr. Muller

Sheila Weiss Feb 06 2020

Review for Dr. Beitsch

Marion W. Feb 06 2020

Review for Dr. Vineyard

Dr Kitziger is knowledgeable, professional & patient—he takes the time to listen, answer questions & provide education about treatment options, recovery, future expectations & tips to improve mobility & balance!

Feb 06 2020

Review for Dr. Kitziger

Dr Andrew Clavenna makes you feel comfortable at stressful appointments. He successfully operator on my ruptured disc 2007. Now working on my lower back/sciatica. Communicative and patient with all my questions. Uses the best possible methods to alleviate pain without going to the extreme.

Rodgio Feb 06 2020

Review for Dr. Clavenna

He's such a great doctor, I'd hate to share him! Exceptionally competent with a great assistant. I expect to be his patient for the long haul with any of my knee impairments.

M. Kiner Feb 06 2020

Review for Dr. Khair

Very professional office, Dr spent a lot of time with me. Would highly recommend.

Feb 04 2020

Review for Dr. Boostrom

Awesome Physician

Evette Stamper Feb 04 2020

Review for Dr. Muller

Bonnie Feb 01 2020

Review for Dr. Vineyard

Tells it like it is no rosy picture hard facts

Linda Sloane Feb 01 2020

Review for Dr. Curry

He is great approachable Direct with concerns regarding surgery. Make sure. Patient agrees and know the risk. No problems with last surgery. Highly recommended.

Miatta Feb 01 2020

Review for Dr. Kitziger

Jan 31 2020

Review for Dr. Boostrom

Dr. Burkhead recently, successfully operated on my left shoulder. I would not go have gone to any other surgeon in Dallas. Dr. Burkhead also successfully operated on my right shoulder almost 20 years ago.

Jan 31 2020

Review for Dr. Burkhead Jr

Awesome! Wonderful personality. Listens intently to your insight to your ailment. Have extreme confidence in his diagnosis, prescribed treatment plan and general recommendations on how to manage without surgery. Always look forward to appointments with Dr. Muller.

Jan 30 2020

Review for Dr. Muller

Dr. Muller is a wonderful knee doctor and very knowledgeable. He operated on one knee and did a great job. Unfortunately I need to have the other knee now done.

Linda S. Jan 30 2020

Review for Dr. Muller

Dr. Burkhead came highly recommended and he did not disappoint! He was very kind and caring and explained everything that was wrong with my shoulder and what he would do to repair it. Surgery went well and follow up care and visits were great. His PA was also great.

Jean Carol Ellis Jan 30 2020

Review for Dr. Burkhead Jr

Dr. Vineyard and his staff were terrific!

Jan 30 2020

Review for Dr. Vineyard

Randy Pool Jan 30 2020

Review for Dr. Peters

Excellent

Jan 29 2020

Review for Dr. Klein

Jan 29 2020

Review for Dr. Curry

Location

North Central Surgical Center

9301 N Central Expy, Dallas, TX 75231

Frequently Asked Questions

Where is North Central Surgical Center located?

Has North Central Surgical Center won any recent awards from Healthgrades?

Does North Central Surgical Center score well in safety ratings?