Methodist Richardson Medical Center

77%

Patients that would definitely recommend

7% higher than the national average

Methodist Richardson Medical Center is a medical facility located in Richardson, TX. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2022)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™ (2022)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Hip fracture following surgery
  • Respiratory failure following surgery

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™

America’s 100 Best Hospitals for Orthopedic Surgery Award™

2022

America’s 100 Best Hospitals for Spine Surgery Award™

America’s 100 Best Hospitals for Spine Surgery Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10

5% higher than the national average

77%

Would definitely recommend

7% higher than the national average

Methodist Richardson Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%52%

Methodist Richardson Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Dr. Mascarenhas takes time to listen and address your concerns. He is very knowledgeable, will advise, provide options and then always consider the needs and desires of the patient. He is a wonderful psychiatrist and an a very caring doctor.

Margaret C Feb 29 2024

Review for Dr. Mascarenhas

Dr Shiraz presents himself with a very pleasing smile and attitude. He has a manner that instills confidence when you need it most, about to go under anesthesia.

Feb 29 2024

Review for Dr. Shiraz

My needs are being met with tremendous insight and knowledge which help to improve my life.??

BRae Feb 28 2024

Review for Dr. Rajan

Amazing listening skills. Was able to call out a problem that at least 10 other doctors never mentioned. Hit the nail on the head. Of all the Drs. I went to she was the only one to bring up scar tissue. She talked to me about all the problems that may arise and all the different ways we could...

Allen E. Feb 27 2024

Review for Dr. Giesler

I highly recommend Dr. Ibrahim and his clinic. I had my gallbladder removed 2 weeks ago and I feel better than before. I had gallbladder and acid reflux problems for a long time and Dr. saw me at the hospital as an emergency after I had a pancreatic episode. He literally saved my life! Surgery and...

Diana Garcia Feb 27 2024

Review for Dr. Ibrahim

Location

Methodist Richardson Medical Center

2831 E President George Bush Hwy, Richardson TX 75082

CallDirections

(469) 204-1000

Frequently Asked Questions

Where is Methodist Richardson Medical Center located?

Methodist Richardson Medical Center is located at 2831 E President George Bush Hwy, Richardson, TX 75082. Find other locations and directions on Healthgrades.

Has Methodist Richardson Medical Center won any recent awards from Healthgrades?

Yes, Methodist Richardson Medical Center has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Orthopedic Surgery Award™, and America’s 100 Best Hospitals for Spine Surgery Award™ in the past two years.

Is Methodist Richardson Medical Center highly rated with patients?

77% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Methodist Richardson Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Methodist Richardson Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Methodist Richardson Medical Center profile..

How does Methodist Richardson Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2831 E President George Bush Hwy

Richardson, TX 75082

Directions

(469) 204-1000