Dallas Regional Medical Center

60%

Patients that would definitely recommend
10% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

60%

Would definitely recommend
10% lower than the national average

Dallas Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%81%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Dallas Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Dr. Teerdhala always shines like a star!

Jun 27 2020

Review for Dr. Teerdhala

Mandana Pahlavani Jun 26 2020

Review for Dr. Torabi

The staff is friendly, I am seen as scheduled with minimal waits. The practitioners listen to my worries, and work with me on my meds. Great place!

Jeff May 21 2020

Review for Dr. Mazhar

Excellent doctor, great services

Neftalí Mangual May 13 2020

Review for Dr. Syed

Operated on me after I tore my meniscus playing football with my son. I was back on my feet pain free feelin great in no time! I would highly recommend this guy.

Frank C. May 04 2020

Review for Dr. Ikram

Michelle Farrow May 02 2020

Review for Dr. Yang

Great people nice stuff and friendly

Elaf al azzawi Apr 28 2020

Review for Dr. Abbas

Suzanne Moore Apr 23 2020

Review for Dr. Lester

Precious Hicks Apr 01 2020

Review for Dr. Yang

GREAT PROFESSIONAL,,NICE ENVIRONMENT,,VERY NICE FRIENDLY STAFF,,

judith brewster Mar 26 2020

Review for Dr. Ukoha

LeTisha Murphy Mar 16 2020

Review for Dr. Gangi

110% of everything you want in a doctor

Mike Mar 15 2020

Review for Dr. Iqbal

Great at explaining the procedure and visited hospital room several times before and after surgery. Everyone spoke very highly of him including the nurses.

Mar 12 2020

Review for Dr. Zakhour

Great staff and Dr. Velez is great! Very kind and concerned! Wish all my doctors were like him.

Rocky skinner Feb 29 2020

Review for Dr. Velez

Friendly, knowledgeable, professional! Explain things that I understood.

Mary Bailey Feb 22 2020

Review for Dr. Rao

Everyone I met was very friendly. They took time to explain what was going to happen.

Cynthia Davis in Balch Springs, TX - Feb 21 2020

Review for Dr. Carino

they could not provide service so they charge me for a missed appointment just to get $25. Shocked that office called and needs the $25 so bad

Kevin Feb 19 2020

Review for Dr. Mazhar

Dr. Iqbal is very professional and friendly. He answers any and all questions I have about my health and kidneys. He is a wonderful doctor and I recommend him to anyone who has kidney issues.

Heather Isham Feb 17 2020

Review for Dr. Iqbal

It was top notch beginning to end

Feb 15 2020

Review for Dr. Iqbal

Good

Olden Hatcher Feb 14 2020

Review for Dr. Rao

Very professional and friendly

Luis Feb 11 2020

Review for Dr. Carino

After my endoscopy procedure I could never get the pictures or biopsy results without coming in for an office visit. I have had this procedure done numerous times by other doctors and never had this problem before so I ended up going to the hospital again to get records myself.

Feb 01 2020

Review for Dr. Masrour

Jan 23 2020

Review for Dr. Sheikha

Jan 22 2020

Review for Dr. Masrour

Excellent info very professional

Jan 16 2020

Review for Dr. Carino

Excellent, and his Assistant Amin is also very attentive and responsive

Teresa McKinnon Jan 15 2020

Review for Dr. Chowdhary

She has good bedside manner. She goes over your labs with you and explains and answers questions. She takes her time and doesn’t rush your appt.

Jan 12 2020

Review for Dr. Rao

This is the worst medical practice in Texas

Jan 08 2020

Review for Dr. Lester

Excellemt Dr

Dec 22 2019

Review for Dr. Iqbal

Everyone is kind and understanding . I’m glad I was referred to Dr Rao and her team

Dec 21 2019

Review for Dr. Rao

My recent visit was awsome. Pre-appointment reminders - awsome. Check in process - awsome. Wait time before appointment - awsome. Call who took me back and worked me up before seeing doctor - awsome. Doctor visit - awsome. So glad I have this practice as part of my health team.

Linda Dec 16 2019

Review for Dr. Rao

Excellent care as usual. No wait before seeing Dr. Dr. Velez is kind, caring and is very good at explaining details about your care. I highly recommend him to everyone.

Earline Hammer Dec 14 2019

Review for Dr. Velez

This is one of the best doctors I have ever been to.

Dec 13 2019

Review for Dr. Syed

Everyone is very kind and caring and Dr Iqbal is very good at explaining everything and also listening to me

Sue kindred Dec 12 2019

Review for Dr. Iqbal

Gilbert L. Miller United States Postal Service. Da Dec 05 2019

Review for Dr. Ikram

Explains things thoroughly.

Dec 04 2019

Review for Dr. Carino

I took my 99 year old mother for an appointment. I was very pleased with the diagnosis and very impressed with the manner in which he addressed my elderly mother. He seemed genuinely compassionate and concerned.

Tommy Fisher Nov 23 2019

Review for Dr. Iqbal

My cardiologist sent me to this provider. He explained everything in a way that I could understand

Nov 23 2019

Review for Dr. Iqbal

fine

Nov 21 2019

Review for Dr. Carino

He is a great Doctor,he helps his pateints by listening to what they say and their needs,he's very understanding and really helps alot.

Edward Toler in Mesquite, TX - Nov 18 2019

Review for Dr. Ukoha

Dr. Ruben Velez and his office staff is always positive and helpful.

Linda Gravelle Nov 16 2019

Review for Dr. Velez

Dr. Rao is very professional, honest and caring.

mrsfjl in Terrell, TX - Nov 16 2019

Review for Dr. Rao

Dr. Rao is informative and professional. She exhibits concern and takes all the time necessary to explain conditions and issues, and how to correct them.

Scott Longacre Nov 15 2019

Review for Dr. Rao

This place almost called the police on me because i asked for a copy of my FMLA paperwork that I paid this horrible doctor to fill out. This cracker jack doctor only approved me for 1 day off the entire year. The dumbest thing I have ever paid for. The office tried to charge me again for the copy.

Chris B. Nov 13 2019

Review for Dr. de Los Santos

I really like Dr. Mazhar. She is friendly and all her staff is also. She is very professional and takes good care of her patients.

Maxine Sneed Nov 08 2019

Review for Dr. Mazhar

Dr Rao is very thorough and understanding and sensitive to all your needs.

Nov 04 2019

Review for Dr. Rao

I would recommend Dr. Velez to friends and family. Excellent Physician.

Nov 02 2019

Review for Dr. Velez

Have been seeing Dr. Sheikha for 11 years and would never go anywhere else. The entire office staff is professional.

Oct 24 2019

Review for Dr. Sheikha

This was my first visit with Dr, his approach to my health needs and explaining to me what my options are was very helpful in understanding my condition better.

Oct 23 2019

Review for Dr. Carino

Dr Johnston is great. Very personable and to the point. Office staff is very friendly.

Barb Boyett Oct 14 2019

Review for Dr. Johnston

Southern Endocrinology and Diabetes Associates

John Milford Oct 12 2019

Review for Dr. Gangi

Our family feels Dr. Iqbal is very thorough in his treatment of our family member. He explains the test results well, listens to our questions and comments and gives answers and instructions that are easy for us to follow. We are very pleased to have him as a member of our "medical team."

The Jackson Family Oct 12 2019

Review for Dr. Iqbal

Dr. Listens to me. He explained in layman's terms the lab work. We discussed my condition .

Cynthia Washington Oct 11 2019

Review for Dr. Carino

Outstanding Physician!!

Oct 07 2019

Review for Dr. Carino

Oct 02 2019

Review for Dr. Sheikha

Everybody is ALWAYS friendly, helpful, informative and try to make u feel comfortable

Michael Sep 27 2019

Review for Dr. Velez

Explains condition, treatment well with patient and has a very caring spirit.

Sep 25 2019

Review for Dr. Iqbal

Marvin Scott Sep 23 2019

Review for Dr. le

We were very please how she explained the issues and our options for treatment.

B Woods Sep 20 2019

Review for Dr. Johnston

Dr. Velez is a consummate professional and an everyone’s man at the same time. He always has provided me and all of his patients great guidance. I had a transplant 34 years ago and I am fine today because of his care. All of the staff and doctors at DNA are worthy of this review. Good job all!

Andy Adams Sep 14 2019

Review for Dr. Velez

Dr. Rodriquez, I would like to tell you Thank you, you saved my life in 1996. I came in because of a clogged milk gland, when you took it out and turned it over it was black, the start of my BC journey. I never got to say thank you. Thank you for saving my life. Blessings Always, Sharron Hamrick

Sharron Hamrick Sep 14 2019

Review for Dr. Rodriguez

Sep 13 2019

Review for Dr. Masrour

Very well satisfied.

Sep 12 2019

Review for Dr. Rao

Very cordial and pleasant

Sep 08 2019

Review for Dr. Carino

Robert Mihalovich Sep 06 2019

Review for Dr. Iqbal

More than efficient and knowledgeable, excellent communication friendliness explains the situation in layman's terms he is top notch

Nikki Bobbie Sep 04 2019

Review for Dr. Torabi

Doctor Abdo did an amazing job replacing my hip in 2011. On follow up visits the waiting room was filled with patients all very happy with their experience with him. I can't believe the low ratings I am seeing on this site. I am so thankful it was Doctor Abdo who replaced my hip.

Mike Shurtleff Sep 02 2019

Review for Dr. Abdo

My problem is getting worse.Something is cutting the circulation of to my penis.Im having constant pain on the left side of my Pelvic and testicle.Please schedule me a biopsy.Thank you

Ervin Robinson Aug 31 2019

Review for Dr. Johnston

Dr. Velez is the best. He speaks to me in terms I can understand. I never have to wonder about my test results. He calls me personally and explains them to me and answers all my questions.

Sherry Davis Aug 24 2019

Review for Dr. Velez

Great, He is one of my favorite Doctors. He shows great concern for my health and wellness. Always listens to my issues and gives me plenty of feedback.

Aug 23 2019

Review for Dr. Iqbal

Caught in the middle Aug 16 2019

Review for Dr. Gangi

MaryAnn Tatum Aug 12 2019

Review for Dr. Schorr

Hes a great Dr..and he takes the time to answer any question you have

Aug 12 2019

Review for Dr. Carino

He is always on time very informative

Aug 07 2019

Review for Dr. Yang

Love Dr. Grant and his staff. He delivered my 3rd child and was amazing threw the whole process, even threw all the preterm labor. He did everything possible to ensure I delivered a healthy baby boy.

Ashley Aug 06 2019

Review for Dr. Grant

Cynthia McBratney Aug 05 2019

Review for Dr. Mazhar

Very professional

Jerry Jones Aug 03 2019

Review for Dr. Rao

Dr. Tatineni is very professional and her explanations and time spent with me / the patient gave me confidence that her primary concern was with my health and well-being.

Aug 01 2019

Review for Dr. Tatineni

Dr. Carino is a very thorough and caring professional who consistently explains blood test results and kidney functions.

Larry S. Jul 29 2019

Review for Dr. Carino

Jul 27 2019

Review for Dr. Chowdhary

Jul 25 2019

Review for Dr. Yang

Ruben always performs at the top of his game. Knowledgeable, courteous, kind. You can’t do better for an experienced, seasoned doctor.

Andy Adams Jul 16 2019

Review for Dr. Velez

Staff is always friendly, great provider. Dr Rao is always very friendly and cares for the patient. She listens and explains everything to the max. She's one of the best doctors I have, her compassion towards patients is what saved my life...

Ana Garcia Jul 13 2019

Review for Dr. Rao

Excellent

Norton Richardson Jul 13 2019

Review for Dr. Carino

Awesome place, Awesome people, and an Awesome Doctor!! They go above and beyond for their customers.

Jul 13 2019

Review for Dr. Rao

Dr Rao is very caring and spends time with you. She explains everything very well.

Edith Hicks Jul 03 2019

Review for Dr. Rao

The staff is knowledgeable and efficient and caring as well. My visit was for a treatment, rather than seeing the doctor, and it was handled very professionally. Dr. Johnston is excellent.

Jul 03 2019

Review for Dr. Johnston

Lance W. Jun 30 2019

Review for Dr. Velez

Excellent Doctor

Jun 28 2019

Review for Dr. Ukoha

Mesquite, TX - Jun 26 2019

Review for Janet Strait

Dr. Syed was able to give us a fresh start on life. He is a compassionate doctor, listens to his patient, and is a wonderfully skilled surgeon. We are grateful to him and his staff!

Ken Goolsby in Athens, TX - Jun 26 2019

Review for Dr. Syed

Very understanding and very helpful. Billy L. Russell

Billy Russell in Mesquite, TX - Jun 24 2019

Review for Dr. Syed

Stella M. R. Moore Jun 24 2019

Review for Dr. Velez

Elena S in DALLAS, TX - Jun 20 2019

Review for Dr. Merkin

JC in Dallas, TX - Jun 18 2019

Review for Dr. Aponte Lopez

He is very kind and he takes his time to listen to your concerns and questions.

Nancy Olivencia in Mesquite, TX - Jun 17 2019

Review for Dr. Podleski

Location

Dallas Regional Medical Center

1011 N Galloway Ave, Mesquite, TX 75149