Baylor University Medical Center, part of Baylor Scott & White Health

79%

Patients that would definitely recommend
9% higher than the national average


Baylor University Medical Center, part of Baylor Scott & White Health is a medical facility located in Dallas, TX. This hospital has been recognized for Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Hip fracture following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Baylor University Medical Center, part of Baylor Scott & White Health

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Baylor University Medical Center, part of Baylor Scott & White Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Jan H Jun 12 2021

Review for Dr. Yaussy

Very good listener who really wants to help you with your pain and quality of life. Always extremely kind and professional. She presents options to you and allows you input into your care path. I couldn’t be happier with Dr Sandhu.

AC Jun 11 2021

Review for Dr. Sandhu

very efficient, very professional. Everyone is friendly and helpful.

Jun 10 2021

Review for Dr. Kahn

Outstanding care - very nice doctor!!!

Jun 10 2021

Review for Dr. Gilliland

Dr. Buford was great. He took time to explain everything to me.

Anonymous Jun 09 2021

Review for Dr. Buford Jr

Location

Baylor University Medical Center, part of Baylor Scott & White Health

3500 Gaston Ave, Dallas, TX 75246

Frequently Asked Questions

Where is Baylor University Medical Center, part of Baylor Scott & White Health located?

Has Baylor University Medical Center, part of Baylor Scott & White Health won any recent awards from Healthgrades?

Does Baylor University Medical Center, part of Baylor Scott & White Health score well in safety ratings?