Baylor University Medical Center at Dallas

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Baylor University Medical Center at Dallas

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%60%66%

Baylor University Medical Center at Dallas

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%66%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Dr. David McKeon Jul 09 2020

Review for Dr. Newman

Dr. David McKeon Jul 09 2020

Review for Dr. Newman

I really appreciated that both the staff and Dr. Rubin listened to my long list of concerns and took time to address each one. I was wonderful to not fly through an appointment and then realize half of my questions were not answered.

Jul 09 2020

Review for Dr. Rubin

Would highly recommend Dr Coimbra as a neurosurgeon. He performed emergency brain surgery for a brain bleed I had. Very satisfied with the surgery & my recovery.

Jul 08 2020

Review for Dr. Coimbra

Dr McGowan is a exceptional doctor, I love how he treats me as a patient, he cares about my well being .

SHERRY JACKSON Jul 08 2020

Review for Dr. McGowan

Chris Voth Jul 07 2020

Review for Dr. Yousuf

Yvette Wheeler Jul 07 2020

Review for Dr. Wiggans

Very friendly, knowledgeable and caring doctor

Judy Jul 07 2020

Review for Dr. Sandhu

Dorothy Below Jul 05 2020

Review for Dr. Larkin

They were wonderful. I'd highly recommend Dr. Rubin and his staff. His assistant was very informative also.

Margaret Mascorro Jul 04 2020

Review for Dr. Rubin

I have been coming to him for over 15 years and trust him and the staff immensely. They communicate well and are kind and compassionate. No one I trust more!

Carol F. Jul 03 2020

Review for Dr. Buford Jr

Because of my hearing aides, my ears must be cleaned once a quarter. Dr. Venkatesan does it with ease and no pain. Awesome doctor!

Cynthia M. Jul 03 2020

Review for Dr. Venkatesan

Confident all options offered

D T. Jul 03 2020

Review for Dr. Buford Jr

Dr. Wang is the most knowledgeable and caring doctor I have ever met. She takes time to listen and always has the right diagnosis and solution. I could not possibly find a more skilled caring doctor!

Frances Sullivan Jul 03 2020

Review for Dr. Wang

I really enjoyed my experience w/Dr. Buford and the team.

Michael W. Jul 03 2020

Review for Dr. Buford Jr

I am confused first Dr Lancaster said I need a knee replacement but now he is saying a knee replacement is not needed. So confused.

Confused and annoyed Jul 02 2020

Review for Dr. Lancaster

Dr. Buford was referred to me by my fellow physician. The appointment was quick with no wait time. I did my Xray immediately and he saw me right away and came up with a plan to solve my issue

Nilda L. Jul 01 2020

Review for Dr. Buford Jr

Brad Jul 01 2020

Review for Dr. Krishnan

It was pleasant. Dr. Buford was very knowledgeable and informative.

R. S. Jun 30 2020

Review for Dr. Buford Jr

Quick testing and answers. Pleasant experiance.

Kimberly G. Jun 30 2020

Review for Dr. Buford Jr

very good to the point.

Jesse R. Jun 30 2020

Review for Dr. Buford Jr

Everything was quick, fast and efficient.

Benjamin B. Jun 30 2020

Review for Dr. Buford Jr

Dr. Parra is very knowledgeable in his field, does a great job explaining treatment plans, and listening to concerns. He also followed up post treatment. I highly recommend.

Jun 30 2020

Review for Dr. Parra Carrasquer

Jan Herbst Jun 30 2020

Review for Dr. Coimbra

excellent provider - has helped prevent major skin issues with me and my daughter - very good dermatologist

JK Jun 30 2020

Review for Dr. Rubin

DR. NINA SANDHU IS AN AWESOME PHYSICIAN AND PAIN MANAGEMENT DOCTOR! I LOVE THAT SHE LISTENS AND OFFER PLANS THAT WILL BENEFIT AND BETTER MY OVERALL HEALTH!! IT’S GOOD TO KNOW THAT SHE HAS MY BEST INTEREST IN MIND WHEN MAKING DECISIONS!! I’M BLESSED TO HAVE HER AS MY DOCTOR!!

M. FONTAINE Jun 28 2020

Review for Dr. Sandhu

Kathy Jun 28 2020

Review for Dr. Sargent

Dr. Islahi is extremely knowledgeable and has great bedside manner. She’s a great primary care doctor and has even helped me with more specific medical challenges that other specialists couldn’t even solve. Very pleased with her and would highly recommend her to others!

Alee Jun 28 2020

Review for Dr. Islahi

Dr. Wells is very knowledgeable, kind and genuinely invested in her patients. She’s also very calm, which can help ease the mind of a nervous mom to be!

Alee Jun 28 2020

Review for Dr. Wells

Claudia Castelnau Jun 28 2020

Review for Dr. Kuruvilla

I’ve been seeing Dr. Sandhu for 2 and a half years now. She’s an amazing physician and very thorough! I would highly recommend her and her entire staff!

Patti Feemster Jun 27 2020

Review for Dr. Sandhu

good

Jose L. Jun 26 2020

Review for Dr. Buford Jr

Again good experience. Educational by his explanations of my issues and options of remedies for them.

Elmer D. Jun 26 2020

Review for Dr. Buford Jr

It was great.

Matthew H. Jun 26 2020

Review for Dr. Buford Jr

great!

Stephanie Z. Jun 26 2020

Review for Dr. Buford Jr

Very informative and helpful. Dr. Bufford is unlike any other doctor we've ever experienced. He is truly a blessing.

Austin G. Jun 26 2020

Review for Dr. Buford Jr

My 16 year old son is a patient of Dr. Lai. He listens to her and appreciates the level of detail she provides around health and wellness.

M. Goltl Jun 26 2020

Review for Dr. Lai

I have seen Dr Brothers for almost 20 years, she has been nothing but the BEST throughout my 3 pregnancies! I admire Dr Brothers for her honesty, knowledge, professionalism and for her passion to take care of others. Dr Brothers is AMAZING!

Quinta Jun 26 2020

Review for Dr. Brothers

Marianne Sheppard Jun 25 2020

Review for Dr. Bidiwala

All good

Malcolm Cohen Jun 25 2020

Review for Dr. Rubin

he was very knowledgeable and his nurse assistant was very supportive during visits

Susan B. Jun 24 2020

Review for Dr. Buford Jr

Jolene Rice Jun 24 2020

Review for Dr. Grant

Dr Lepe has been my Liver specialist for going on 8 years now. She is compassionate and throughly listens to my concerns about my health. she is avalible when ever i have a question and she saved my life with the quick and correct diagnosis to recieve my liver transplant.

Jessica Jameson Jun 24 2020

Review for Dr. Lepe-Suastegui

I have always had a great experience seeing Dr. Buford and his staff.

Doris B. Jun 23 2020

Review for Dr. Buford Jr

very detailed and i like the way he explained everything

Kelvin J. Jun 23 2020

Review for Dr. Buford Jr

I appreciate his ability to explain my diagnosis and give solutions.

Rick L. Jun 23 2020

Review for Dr. Buford Jr

Casual Warm Conversation.

Jun 23 2020

Review for Dr. Sandhu

was perfect

Lizzy G. Jun 23 2020

Review for Dr. Buford Jr

Dr. Sandhu is an excellent physician. She cares about her patients and is conservative in her approach to pain management and I like that. Her staff is always nice.

Jun 22 2020

Review for Dr. Sandhu

Dr. Nina Sandhu is one of the most compassionate/caring doctors with whom I’ve ever been associated. She’s positive and encouraging. She replies to messages. The staff is very kind and helpful. If there is any little negative, it would be wait time. I highly recommend this practice.

Fran Clift Jun 20 2020

Review for Dr. Sandhu

I see Dr Rubin every three months. He is very sincere and caring. He spends as much time with my visit to ensure all my questions and concerns are addressed. His staff is awesome.

Becky H Jun 20 2020

Review for Dr. Rubin

Best doctor out there! Love his bedside manner. Makes you feel important and walks you through everything. Gives you time when he comes in. We had a great experience with him and would highly recommend him! The only downfall is the wait time at the office but its worth it.

Jun 20 2020

Review for Dr. Escobar

Described what needed to happen

Jose V. Jun 19 2020

Review for Dr. Buford Jr

Dr. Buford was clearly to the point, the only item that I would add would to place all paperwork that has to completed on line

Ora A. Jun 19 2020

Review for Dr. Buford Jr

He is a very good doctor who takes the time and effort to understand the medical issues and concerns of his patient’s DJMoos

Daniel Moos Jun 19 2020

Review for Dr. Rubin

Sofia Jun 19 2020

Review for Dr. Hays

The entire experience was fantastic. From walking in the door being greeted by the front desk staff to the consultation with Dr. Buford. Everyone has been great. I'm happy Dr. Buford will be my physician/surgeon.

Ken V. Jun 19 2020

Review for Dr. Buford Jr

Dr. Saporito is a very talented, professional and kind surgeon. His staff is friendly and caring. If the need for this type of surgery were to arise again, Dr. Saporito would be who I'd select to perform it. No one else.

Stephanie Fletcher Jun 19 2020

Review for Dr. Saporito

Dr Anderson and his staff are wonderful very helpful explains everything to you.

Jun 19 2020

Review for Dr. Anderson

Jun 18 2020

Review for Dr. Reddy

Jun 18 2020

Review for Dr. Reddy

I’m not sure about Dr Bhatki, but I can tell you his staff is nothing but a 3 ring circus.

Jun 18 2020

Review for Dr. Bhatki

He was honest, forthright yet very helpful in explaining what was needed. I would recommend him to anyone needing surgery on your head!

Jun 18 2020

Review for Dr. Coimbra

the staff was very professional and the dr was clearly a specialist in his field

Chris W. Jun 18 2020

Review for Dr. Buford Jr

I appreciate that he is direct and to the point. I'd prefer this over sugar coating my situation. Dr. Buford tells you what best and doesn't sway from it for the best interest of you.

Justyn W. Jun 17 2020

Review for Dr. Buford Jr

thoughtful, listens, patient, takes time, professional. would see him again or send family members to him for sure

Juliana F. Jun 17 2020

Review for Dr. Buford Jr

Very positive

S C. Jun 17 2020

Review for Dr. Buford Jr

Margie M. Sanders Jun 17 2020

Review for Dr. Yousuf

Arielle D. Jun 17 2020

Review for Dr. Beale

Doctor and staff were great

J. B. Jun 17 2020

Review for Dr. Buford Jr

Great experience with Dr. Buford!

Anonymous Jun 16 2020

Review for Dr. Buford Jr

The all time best shoulder surgeon!! Love everything from front of house to back!!

Joyce K. Jun 16 2020

Review for Dr. Buford Jr

he did a great job explaining everthing

Kevin N. Jun 16 2020

Review for Dr. Buford Jr

So far a good experience. Quickly attended to my needs and working on a solution.

Anonymous Jun 16 2020

Review for Dr. Buford Jr

Short wait time, friendly staff, and accurate diagnosis! Dr. Buford did my shoulder surgery 10 years ago and I am back for my knee!

Hannah E. Jun 16 2020

Review for Dr. Buford Jr

Jun 15 2020

Review for Dr. Fuller

Excellent, diligent, trustworthy and highly professional physician and dermatologist. Very friendly and professional office staff

Jun 13 2020

Review for Dr. Rubin

excellent

Larry G. Jun 12 2020

Review for Dr. Buford Jr

Efficient

Jennifer S. Jun 12 2020

Review for Dr. Buford Jr

fast in and out

Mike G. Jun 12 2020

Review for Dr. Buford Jr

great received prp very easy

Larry F. Jun 12 2020

Review for Dr. Buford Jr

I felt comfortable and at ease. Staff very professional and helpful. Dr. Buford was very helpful and explained my diagnosis well. I trust his judgment.

Dianne S. Jun 12 2020

Review for Dr. Buford Jr

I have been going to Dr. Toledo for almost 30 years. I trust him and I will be going to him in the near future, since I am getting older. He makes you look you very best. I recommend him to family and friends.

Elaine Cesare Jun 12 2020

Review for Dr. Toledo

Cameron Jun 12 2020

Review for Dr. Sanovich

awesome

Joe W. Jun 10 2020

Review for Dr. Buford Jr

My visit to Dr McGowan was very good. He explains where I can understand and has excellent bedside manners. Would recommend him to anyone,

Jun 10 2020

Review for Dr. McGowan

great experience very personal & professional attention first class he did the surgery on my right shoulder i have returned for the surgery on my left-

Tanzie L. Jun 10 2020

Review for Dr. Buford Jr

I am 64 years old and a 51 yr. Type 1. Dr. Hollander is the smartest doctor I've ever known and is always happy to discuss anything I want to know. I've been a patient of hers for over 10 years.

Dottie Love Jun 10 2020

Review for Dr. Hollander

He is thorough and knows his field. He listens, asks questions and answers the questions I have. The surgery was excellent and the recovery has been the same. I would highly recommend him to my friends and have already done so.

Jun 10 2020

Review for Dr. Carley

I would highly recommend Dr. Quinby for your surgical needs. He and his whole staff are professional, attentive and comforting.

M. DENISE LEE Jun 09 2020

Review for Dr. Quinby

good

Tommy W. Jun 09 2020

Review for Dr. Buford Jr

amazing as always

Delia S. Jun 09 2020

Review for Dr. Buford Jr

excellent

Ken K. Jun 08 2020

Review for Dr. Buford Jr

E. Francisco Jun 08 2020

Review for Dr. Khambati

I am a physician and find Dr. Rubin the most comprehensive, communitive and knowledge dermatologist I have seen in many years. Another noteworthy characteristic is he documents the lesion well and takes pictures. He also has very supportive assistances.

Jun 06 2020

Review for Dr. Rubin

overall great first app, Doctor was easy to talk and to make the first assessment. everyone at the office is super kind. I am very please with my first visit.

Anonymous Jun 05 2020

Review for Dr. Buford Jr

Location

Baylor University Medical Center at Dallas

3500 Gaston Ave, Dallas, TX 75246