Baylor Surgical Hospital At Las Colinas

83%

Patients that would definitely recommend
13% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

Gynecologic Surgery Excellence Award™ (2019)

Superior clinical outcomes in gynecological surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

83%

Would definitely recommend
13% higher than the national average

Baylor Surgical Hospital At Las Colinas

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%84%66%

Baylor Surgical Hospital At Las Colinas

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%78%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Aaron Smith Jul 07 2020

Review for Dr. Shah

I have been coming here for over 5 years and absolutely love it.

Jessica T. Jul 03 2020

Review for Dr. Shipes

Shipes is always kind, attentive and providing of all our needs and questions regarding our care.

Holly S. Jul 02 2020

Review for Dr. Shipes

Dr Buchmann and all the staff did an exceptional job!

Gary Fazio Jun 30 2020

Review for Dr. Buchmann

Dr. Patel recently performed a discectomy on me and the results are amazing!

Anthony Lipsey Jun 27 2020

Review for Dr. Patel

Best doctor out there! Love his bedside manner. Makes you feel important and walks you through everything. Gives you time when he comes in. We had a great experience with him and would highly recommend him! The only downfall is the wait time at the office but its worth it.

Jun 20 2020

Review for Dr. Escobar

I have seen Dr. Marcus Allen for years, more than 10. He is very caring and knows all about the eye. I highly recommend him.

Mary Kay K Burns Jun 09 2020

Review for Dr. Allen

Very attentive and has a fantastic bedside manner. I was extremely pleased with her care during my pregnancy and have complete faith in her judgments.

Ria Lundy Jun 06 2020

Review for Dr. Joshipura

David Jun 03 2020

Review for Dr. Gregory

Emergency gall bladder surgery May 25, 2020 at Texas Presbyterian, Allen. Great results, with quick relief and clear instructions for follow-up. Very personable, and she is a Baylor grad, one of the best!

Happy client May 26 2020

Review for Dr. Travis

May 18 2020

Review for Dr. Clifford

Aseem Khoja May 16 2020

Review for Dr. Shah

Very thorough and carefully examined me. Diagnosed and gave me a treatment plan. it took a while but I finally got better. A big Thank you to Dr. Onosode .

Fine May 13 2020

Review for Dr. Onosode

Jasper Davis May 12 2020

Review for Dr. Crawford

May 06 2020

Review for Dr. Smythe

He’s really calm and pleasant he takes his time and listen to you. I enjoy seeing him. I need to go back I stopped because of the coronavirus. The office is clean never waited a long time to see him.

Adelina Gonzales May 01 2020

Review for Dr. Crawford

I had a left hip replacement. Dr Roberts & his team are fantastic. From my first visit until after my surgery they took excellent care of me. He is concerned about my quality of life & got me back on my feet better than ever. He has definitely changed my life for the better.

May 01 2020

Review for Dr. Roberts

IdaMae Apr 30 2020

Review for Dr. Roberts

very knowledgeable, professional and personable

Apr 30 2020

Review for Dr. Crawford

Discussed development of hip pain

Apr 30 2020

Review for Dr. Roberts

Apr 30 2020

Review for Dr. Roberts

Dr Crawford was very kind & concerned about my 97 year old mothers concerns. He spoke to her not me for information. She appreciated that as did I.

Peggy Lively Apr 30 2020

Review for Dr. Crawford

We’ve seen Dr Crawford for several years. He takes time to find out how we’re coping with joint issues and seems to have recommendations for specialist etc. we highly recommend Dr Crawford and his professional staff.

Chuck and Dana Edwards Apr 30 2020

Review for Dr. Crawford

Betty Dawson-Doyle Apr 30 2020

Review for Dr. Roberts

Dr. Crawford was very informative and knows what he’s doing!

Lc Apr 30 2020

Review for Dr. Crawford

Apr 28 2020

Review for Dr. Escobar

Joan Greene Apr 28 2020

Review for Dr. Chouteau

Great job. I had to have a tooth extracted. No better place than Dr. Buchmann and Northern Texas Facial & Oral Surgery! Thank you.

C B. Albert Apr 08 2020

Review for Dr. Buchmann

E.M. Mar 21 2020

Review for Dr. Reed

Mar 12 2020

Review for Dr. Clifford

excellence ,knee replacement , very professional staff thank you

natalie sadler Mar 11 2020

Review for Dr. Roberts

Mar 10 2020

Review for Dr. Cole

CeCe Mar 09 2020

Review for Dr. Onosode

Bill Nichols Mar 03 2020

Review for Dr. Chu

Joe Bennett Mar 03 2020

Review for Dr. Timon

Abby was great! Listened to all my concerns and explained the entire process in terms I could understand.

Tricia P. Feb 26 2020

Review for Dr. Shipes

Dr Shipes is spectacular, explains everything and the procedures are wonderful

William P. Feb 25 2020

Review for Dr. Shipes

Excellent surgery. Complete recovery of all functions very quickly. Dr Lee was very encouraging and spent all the time I needed during consult.

Rick Feb 22 2020

Review for Dr. Lee

Feb 22 2020

Review for Dr. Smythe

Thomas Hagerty Feb 20 2020

Review for Dr. Shah

Kayla H Feb 17 2020

Review for Dr. Cole

LT Feb 14 2020

Review for Dr. Shah

If you want a doctor who will listen, explain, and talk to you, do not go here. Extremely poor communication. I regret going to her.

Feb 08 2020

Review for Dr. Dharma

I just input all my good experience with treatments, but failed to submit! Trust you can locate the lengthy wonderful treatments over years since Dec. 1996!

Jerine Young in TX, TX - Feb 02 2020

Review for Dr. Clifford

Had neck surgery with Dr. Shah in December. Could not have been happier. Surgery went great and I have had virtually no pain. Liked the way everything was handled and all that worked with me. Follow up visits have been fast with very little waiting. Nice job!

Jim S. Jan 31 2020

Review for Dr. Shah

Courtney K Crisp Jan 26 2020

Review for Dr. Chouteau

Dr. Sanders was excellent. Explained my shoulder problem and suggested options. I elected injections. His PA, Michael Nicholas was also excellent. Very pleasant and professional. Put me at ease. Michael's injections were painless.

Phil L. Jan 25 2020

Review for Dr. Sanders

ZMarcus Jan 25 2020

Review for Dr. Cole

DDP Jan 20 2020

Review for Dr. Hammons

Very detailed and informative, doesn't prescribe pain medication. Says ask primary doctor but my primary doctor said to ask Dr Asim confusing and still experiencing severe pain. Did prescribe me some kind of enzymes we'll see how that works.

Vicki King Jan 17 2020

Review for Dr. Asim

Jonathan De Vore Jan 09 2020

Review for Dr. Blackburn

Spent time explaining condition and what needed to be done.Made me feel very comfortable before and after surgery.I would highly recommend Dr Blackburn for surgery you won’t be disappointed!

Anthony Platz Jan 03 2020

Review for Dr. Blackburn

She is so awesome! Very professional and thorough! Actually listens and hears you! She did an awesome job on my surgery! The office personnel were awesome too!! So glad I found her! Thank you!

Marsha Coleman Jan 01 2020

Review for Dr. Travis

Dr.Shah is awesome, my surgery went great, I am now pain free , I would definitely refer him to everyone I come across.

Jan 01 2020

Review for Dr. Shah

Rick Creson Dec 31 2019

Review for Dr. Greenberg

Deborah James Dec 29 2019

Review for Dr. Witherspoon

Moved here from out of state and am so glad I found Dr. Chouteau. She really cares about your health and listens to your concerns. Office staff is very helpful and friendly. Great NP's also.

T. Hernandez in Irving - Dec 24 2019

Review for Dr. Chouteau

Caine Langford Dec 20 2019

Review for Dr. Timon

Glad I stop in at their Open House! I was able to schedule an appointment for the next day. Very short wait time. Everyone was friendly and professional. Dr. Gicheru answered all my questions.

Dec 20 2019

Review for Dr. Gicheru

JT Dec 19 2019

Review for Dr. Onosode

After 40 years of chronic back pain I am pain free Dr Shah is the best. His staff are able to help in any way that I needed and happy to help

Dec 13 2019

Review for Dr. Shah

Really very unprofessional. Worst experience i ever had. They did not even say me about my high deductible and high co-pay before my visit. Dr is knowledgeable but the way he treated is not professional.

Pat Dec 13 2019

Review for Dr. Garcia

My eye sight is worse than before I had mono vision. I wear glasses full time now. Very bad choice on my part.

David Peck Dec 11 2019

Review for Dr. Gicheru

SLFrench Dec 10 2019

Review for Dr. Travis

My grandfather is very sick with bowel obstruction. He refused to treat him and after he started feeling better let him go. We have already been to the hospital twice for this same thing. Poor bedside manner.

Dec 10 2019

Review for Dr. Emerson

Eileen Flaig Dec 08 2019

Review for Dr. Shah

Kristi Holland Nov 21 2019

Review for Dr. Chouteau

Kristi Holland Nov 21 2019

Review for Dr. Shah

Jack R Moore Nov 20 2019

Review for Dr. Syrquin

Sarah S. Nov 19 2019

Review for Dr. Joshipura

Without the surgery he did on my eyes in 2002, I would be blind.

Joe Pippen Nov 15 2019

Review for Dr. Syrquin

Dr. Claire Chu is very thorough detail & compassionate and, you never feel rushed, and very respected by her peers, wright after I got home when I took off the patch it was like miracle. Dr. Claire Chu deserve a five rating.

Marvin Adell Nov 09 2019

Review for Dr. Chu

Excellent surgery

Nov 08 2019

Review for Dr. Even

Rodger Ferrel Oct 16 2019

Review for Dr. Timon

Waste of Time Oct 15 2019

Review for Dr. Gengler

Dr. Shah and his staff are amazing! He did a terrific job replacing a disk and mending my spine. I was up and walking the same day! He was very easy to work with, courteous, and professional. It's been just over one month and my recovery is going better than I anticipated, I feel great!

Mercy Oct 11 2019

Review for Dr. Shah

Oct 10 2019

Review for Dr. Even

Mitzi Oct 09 2019

Review for Dr. Lee

Unprofessional and hurried. Definitely would not trust with my back

Joe Anthony Oct 03 2019

Review for Dr. Shah

great results

Anonymous Oct 01 2019

Review for Dr. Shipes

Dr. Lawler was super friendly, made me feel comfortable and at ease. Pleasant chairside manner. Knowledgeable about her specialty. I actually enjoy having her shave off my callouses. I highly recommend her to anyone having any kind of foot or ankle problems. She's great and very approachable.

Margaret Adams Sep 30 2019

Review for Dr. Lawler

I had an excellent experience. I was nervous, but Dr. Gicheru and his staff did everything to make me feel that I was important. The exams, surgery, and post care were the best I have ever had. I would recommend Dr. Gicheru to all my family, friends, and acquaintance.

Sep 27 2019

Review for Dr. Gicheru

Melissa G. Sep 24 2019

Review for Dr. Gengler

Mildred (Millie)York Sep 22 2019

Review for Dr. Gicheru

I've read reviews on how good Dr. Shipes, but I never expected these results! I am speechless. Her staff is also very professional and very friendly. Can't wait to come back.

S. J. Sep 20 2019

Review for Dr. Shipes

ABSOLUTELY the best. Could not have been a better experience every step of the way!!!

Greg Blake Sep 19 2019

Review for Dr. Timon

Stephen Kisiah Sep 13 2019

Review for Dr. Shah

Sep 13 2019

Review for Dr. Syrquin

Dr. Shah has done a perfect back surgery on me this year and a neck surgery. You can't go wrong by choosing him as a surgeon. He staff was wonderful also and hassle free billing.

Roxanne Myers Sep 10 2019

Review for Dr. Shah

I went to see him for a sprained ankle. He was very unprofessional and least helpful.

Sri Reddy Sep 07 2019

Review for Dr. Garcia

Dr. Waguespack is an excellent doctor. We are lucky to have him as my husband's urologist. Dr. Waguespack truly cares for his patients. He goes above and beyond to help his patients.

Mita Saha Sep 07 2019

Review for Dr. Waguespack

Dr Onosode is very rude to his patients and their family and has zero follow through. Dr. Onosode doesn’t take care of post surgery pain.

Cory Sep 03 2019

Review for Dr. Onosode

he was very kind and very knowledgeable...he explained in terms that i understood perfectly...i will be having a surgery and feel that i am in great hands...i am glad that i was referred to him.....

mary shelton Aug 31 2019

Review for Dr. Abrahams

Aug 25 2019

Review for Dr. Crawford

Aug 24 2019

Review for Dr. Shah

Jenna Aug 22 2019

Review for Dr. Cole

Location

Baylor Surgical Hospital At Las Colinas

400 W Lyndon B Johnson Fwy, Irving, TX 75063