Baylor Scott & White Medical Center - Uptown

90%

Patients that would definitely recommend
20% higher than the national average


Baylor Scott & White Medical Center - Uptown is a medical facility located in Dallas, TX. This hospital has been recognized for Outstanding Patient Experience Award™ and Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

90%

Would definitely recommend
20% higher than the national average

Baylor Scott & White Medical Center - Uptown

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%77%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%66%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%83%66%

Baylor Scott & White Medical Center - Uptown

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%81%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

Fantastic, professional and compassionate care!

Terry Crawley Dec 01 2020

Review for Dr. Hardin

liliam Nov 25 2020

Review for Dr. Reddy

Dr Sandhu is the most dedicated patient advocate I have ever had. She will go above and beyond for her patients.

Andrea Burke Nov 24 2020

Review for Dr. Sandhu

Excellent explanation of my issues

Nov 23 2020

Review for Dr. Hardin

He is the best complex reconstructive spinal surgeon

Nov 21 2020

Review for Dr. Viere

Location

Baylor Scott & White Medical Center - Uptown

2727 E Lemmon Ave, Dallas, TX 75204

Frequently Asked Questions

Where is Baylor Scott & White Medical Center - Uptown located?

Has Baylor Scott & White Medical Center - Uptown won any recent awards from Healthgrades?

Does Baylor Scott & White Medical Center - Uptown score well in safety ratings?