Baylor Scott & White Medical Center - Uptown

83%

Patients that would definitely recommend

13% higher than the national average

Baylor Scott & White Medical Center - Uptown is a medical facility located in Dallas, TX. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2021, 2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10

10% higher than the national average

83%

Would definitely recommend

13% higher than the national average

Baylor Scott & White Medical Center - Uptown

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%71%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%53%

Baylor Scott & White Medical Center - Uptown

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%80%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

Dr. Barron is an excellent doctor. Her & her office provides the upmost care.

Donna Feb 03 2023

Review for Dr. Barron

Her office people are nice. Dr. Dao is straight forward. She explains things where you can understand

Edith Burton Wedgeworth Jan 31 2023

Review for Dr. Dao

When I told my doctor who was referring me for surgery that I would check with friends about their doctors, I was told, "We are sending you to the best." It was true. Thoughtful, caring, thorough-Dr. Dao has been wonderful.

Mary Ann Taylor Jan 31 2023

Review for Dr. Dao

Happy Patient Jan 24 2023

Review for Dr. Heinrich

Wonderful doctor—explained everything so well and truly made this a low pain process. Thank you Dr. Shiraz!

Jan 21 2023

Review for Dr. Shiraz

Location

Baylor Scott & White Medical Center - Uptown

2727 E Lemmon Ave, Dallas TX 75204

CallDirections

(214) 443-3000

Frequently Asked Questions

Where is Baylor Scott & White Medical Center - Uptown located?

Has Baylor Scott & White Medical Center - Uptown won any recent awards from Healthgrades?

Is Baylor Scott & White Medical Center - Uptown highly rated with patients?

Contact Us

2727 E Lemmon Ave

Dallas, TX 75204

Directions

(214) 443-3000