Baylor Scott & White Medical Center Irving

75%

Patients that would definitely recommend
5% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Baylor Scott & White Medical Center Irving

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Baylor Scott & White Medical Center Irving

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

My visits always go great! He is a doctor who listens and cares for his patients. I highly recommend this doctor. And the staff is wonderful.

N. Quinones Jul 15 2020

Review for Dr. Chemmalakuzhy

Dear Dr Won, can I contact you by email ?

rockson chan Jul 13 2020

Review for Dr. Won

Dr. Neil Shah was my spine surgeon who demonstrated excellence towards me as a patient.The staff, nurses and all who I came in contact with were superb. I enjoyed my stay and would recommend this hospital to anyone because it is indeed a 5 STAR facility.

Ray Lawrence Jul 10 2020

Review for Dr. Shah

Dr Feehery is an amazing Doctor that always ales his time and listens to you. I trust him and have been going to him for years. A great doctor.

Kathleen Jul 09 2020

Review for Dr. Feehery

I had my first visit with Dr. Enggano and was very pleased. He listened to my concerns and I feel confident with the recommendations he provided. Highly recommend.

Jul 09 2020

Review for Dr. Enggano

Aaron Smith Jul 07 2020

Review for Dr. Shah

Jul 07 2020

Review for Dr. Biard

Jordan A. Jul 05 2020

Review for Dr. Phan

Elliott Jul 04 2020

Review for Dr. Chemmalakuzhy

Dr. Young is great. He will really take the time to listen to you and understand your health situation. Strongly recommend him.

Jackson Hunt Jul 02 2020

Review for Dr. Young

Very caring, more important listens to and encourages conversations on your health, concerns and issues you may think you have then addresses each concern to be sure you understand all. Takes his time with you as if you were his only patient. Very happy with his care

Heath Richard Jun 28 2020

Review for Dr. Yepes

Amazing and very warming

Bukola Jun 28 2020

Review for Dr. Enggano

Dr. Patel recently performed a discectomy on me and the results are amazing!

Anthony Lipsey Jun 27 2020

Review for Dr. Patel

Nancy Jun 26 2020

Review for Dr. Gray

Dr. Yepes has been my heart doctor for almost twenty years. He is always informative, patient, and thorough. He listens and he explains. He has a great staff, and the care that he and his staff provides is top-notch.

F.L. Bryant Jun 22 2020

Review for Dr. Yepes

One of the things I really like he doesn't keep you waiting, he take time explaining things to you, how to take my meds, his staff are very professional and friendly, thanks Dr Yepes

Robert Maxwell Jun 21 2020

Review for Dr. Yepes

Best doctor out there! Love his bedside manner. Makes you feel important and walks you through everything. Gives you time when he comes in. We had a great experience with him and would highly recommend him! The only downfall is the wait time at the office but its worth it.

Jun 20 2020

Review for Dr. Escobar

Dr. Chemmalakuzhy has an easy way about him that exudes confidence. He's thorough and prompt on appointment times.

Jack Murray Jun 16 2020

Review for Dr. Chemmalakuzhy

Oscar C. Gomez Jun 16 2020

Review for Dr. Chemmalakuzhy

Dr Yepes is very professional gives superior one on one attention and is very involved in patients needs and concerns I highly recommend with no reservations.

Ranson leonard Jun 16 2020

Review for Dr. Yepes

Sue Brown Jun 16 2020

Review for Dr. Chemmalakuzhy

Mattie Thompson Jun 11 2020

Review for Dr. Grandhi

I had a great appoint because you took precautions to keep me safe during my visit from the Covid19 virus.

Robert Jun 06 2020

Review for Dr. Yepes

Very attentive and has a fantastic bedside manner. I was extremely pleased with her care during my pregnancy and have complete faith in her judgments.

Ria Lundy Jun 06 2020

Review for Dr. Joshipura

Extremely knowledgeable, helpful, and kind.

Ria Lundy Jun 04 2020

Review for Dr. Fatiregun

Harrison Jun 04 2020

Review for Dr. Thomason

Kelly G Jun 04 2020

Review for Dr. Basavaraju

Kelly G Jun 04 2020

Review for Dr. Syeda

J. Walker Jun 04 2020

Review for Dr. Rivera

His patients all like and trust him.

Jon Cameron Jun 03 2020

Review for Dr. Yepes

Dr. Chemmalakuzhy is a very knowledgeable and caring doctor. I highly recommend him.

May 29 2020

Review for Dr. Chemmalakuzhy

Michelle Kasey May 28 2020

Review for Dr. Young

Emergency gall bladder surgery May 25, 2020 at Texas Presbyterian, Allen. Great results, with quick relief and clear instructions for follow-up. Very personable, and she is a Baylor grad, one of the best!

Happy client May 26 2020

Review for Dr. Travis

Scott May 26 2020

Review for Dr. Bontia

May 26 2020

Review for Dr. Fadil

Fantastic

Stanley Schachter May 25 2020

Review for Dr. Yepes

Dr Jacob and staff are always efficient and personable. I value their experience in cardiovascular health.

May 23 2020

Review for Dr. Chemmalakuzhy

Very professional, concerned, friendly, highly recommend!

May 23 2020

Review for Dr. Chemmalakuzhy

I already trust him and that doesn't come easy with me. He is so knowledgeable and the bedside manner is awesome beyond words!

Clarissa Parrish May 23 2020

Review for Dr. Livingston

Fabulous physician, caring, and concerned about her patients well being

May 19 2020

Review for Dr. Biard

Dr. Livingston is an awesome doctor. He is so attentive and knowledgable. He makes you so comfortable and always make you feel important when you see him. He remembers you and never rushes while he is with you. I have been going to him for 6 years and he's just wonderful.

Demetria May 19 2020

Review for Dr. Livingston

Bobby Gregg Price May 19 2020

Review for Dr. Crim

Christie Tongate May 19 2020

Review for Dr. Walter

May 18 2020

Review for Dr. Clifford

Aseem Khoja May 16 2020

Review for Dr. Shah

SCole May 13 2020

Review for Dr. Candelario

Very thorough and carefully examined me. Diagnosed and gave me a treatment plan. it took a while but I finally got better. A big Thank you to Dr. Onosode .

Fine May 13 2020

Review for Dr. Onosode

I CAME FOR MY ECO AND I AM SATISFY GOOD JOB AND STAFF IS CO-OPERATE AND FRIENDLY

ARUN PATEL May 13 2020

Review for Dr. Chemmalakuzhy

She’s been very an awesome and understanding doctor for my kids, been going there for years!

May 12 2020

Review for Dr. Heller

Jasper Davis May 12 2020

Review for Dr. Crawford

Friendly and efficient

May 12 2020

Review for Dr. Feehery

Dr. Chemmalakuhzy is one of those rare doctors that speaks about complicated and very important health issues with compassion and inspires confidence! He listens and takes time to make sure you understand what he is saying. I feel very blessed to be one of his patients.

Liz May 12 2020

Review for Dr. Chemmalakuzhy

my health provider was upto date (waiting time was less and most of time doctor was there), confident , intelligent, friendly, good followup after delivery, overall there was positive relationship with patient and doctor so my birth experience was very nice.

Punam Gurung May 11 2020

Review for Dr. Enggano

Dr. Young and his staff are very wonderful. very professional and very loving! Thank you for all you have done for our daughter!

Dale O'Neal May 09 2020

Review for Dr. Young

Horrible experience, positive reviews are all fake, please save your baby life.

May 06 2020

Review for Dr. Thomas

rude and unprofessional.

May 06 2020

Review for Dr. Thomas

Dr. Sakovich has been my doctor for 34 years. I love this man as if he was family. I now live in Arkansas and I drive to Texas to just to have my yearly checkups.

Deborah Banks May 05 2020

Review for Dr. Sakovich

Dr. Qureshi was very attentive to my concerns and offered a treatment plan to help find out what is causing my symptoms. I truly appreciate him listening and he even called me personally to discuss diagnostic test results.

Laura Michelle DeWoody May 05 2020

Review for Dr. Qureshi

Cordial, efficient and punctual. Totally comfortable. Informative and successful in solving my problem.

Len Wheeler May 04 2020

Review for Dr. Westkaemper

Barbara Owen May 02 2020

Review for Dr. Kazewych

He’s really calm and pleasant he takes his time and listen to you. I enjoy seeing him. I need to go back I stopped because of the coronavirus. The office is clean never waited a long time to see him.

Adelina Gonzales May 01 2020

Review for Dr. Crawford

I had a left hip replacement. Dr Roberts & his team are fantastic. From my first visit until after my surgery they took excellent care of me. He is concerned about my quality of life & got me back on my feet better than ever. He has definitely changed my life for the better.

May 01 2020

Review for Dr. Roberts

Dr. Atkinson was genuine and attentive. He took the time to understand my concerns and explained why it was happening. It was like having a conversation with a friend. I will recommend him to my friends and family.

De Apr 30 2020

Review for Dr. Atkinson

IdaMae Apr 30 2020

Review for Dr. Roberts

very knowledgeable, professional and personable

Apr 30 2020

Review for Dr. Crawford

Dr.Atkinson was very professional with the service he share with me.There was X-ray of my hand & wrist that the doctor share with me . My over visit was friendly and respectful.

Apr 30 2020

Review for Dr. Atkinson

Thelma Davila Apr 30 2020

Review for Dr. Atkinson

Dr. Kaz has done numerous surgeries on me, and has been extremely professional and caring! I see him in the Mansfield office and have never had to wait long! His team is exceptional!

James Jameson Apr 30 2020

Review for Dr. Kazewych

Discussed development of hip pain

Apr 30 2020

Review for Dr. Roberts

CK Apr 30 2020

Review for Dr. Atkinson

Lori C. Apr 30 2020

Review for Dr. Atkinson

Apr 30 2020

Review for Dr. Roberts

Dr Crawford was very kind & concerned about my 97 year old mothers concerns. He spoke to her not me for information. She appreciated that as did I.

Peggy Lively Apr 30 2020

Review for Dr. Crawford

Dr Westkaemper was very friendly and even made us feel at ease.I will recommend him To family and friends.

Apr 30 2020

Review for Dr. Westkaemper

We’ve seen Dr Crawford for several years. He takes time to find out how we’re coping with joint issues and seems to have recommendations for specialist etc. we highly recommend Dr Crawford and his professional staff.

Chuck and Dana Edwards Apr 30 2020

Review for Dr. Crawford

Betty Dawson-Doyle Apr 30 2020

Review for Dr. Roberts

Succinct, engaging and thoughtful. A good listener too. Dr. Kazewych is someone I'd refer anyone to.

James S. Apr 30 2020

Review for Dr. Kazewych

Dr. Crawford was very informative and knows what he’s doing!

Lc Apr 30 2020

Review for Dr. Crawford

Dr. Atkinson was a pleasure to deal with. He was very articulate and explained everything so I could understand. I would highly recommend him to anyone with problems.

James Apr 30 2020

Review for Dr. Atkinson

very very good ..I would recommend him and his staff fast efficient and thoughtful !

Apr 30 2020

Review for Dr. Westkaemper

Awesome dr. Very personable and caring. Listens to his patients

Karen Goebel Apr 30 2020

Review for Dr. Kazewych

My visit was extremely well done. Dr. Atkinson is smart, kind and always takes good time to provide you with what he is sure needs to be done. I have been one of his patients for at least 4 or 5 years. He is respectful and smart. I have no intentions of ever leaving him.

Erma Nichols Apr 30 2020

Review for Dr. Atkinson

Apr 28 2020

Review for Dr. Escobar

Georgia Franklin-Johnson Apr 24 2020

Review for Dr. Novosad

I would never do anything with out checking with Dr Chemmalakuzhy about my medical condition first I have all the trust in the world in him. Thanks to his Great office staff also. THANKS Ronnal

Ronnal London Apr 23 2020

Review for Dr. Chemmalakuzhy

Dr. Ngyuen is a great doctor! His staff is amazing

Apr 21 2020

Review for Dr. Nguyen

Dr. Vallera, is great! We did our initial review by Tele/Medical. Look forward to getting the procedure taken care of.

Merle Zmak Apr 20 2020

Review for Dr. Vallera

Ms Thomas Apr 20 2020

Review for Dr. Chemmalakuzhy

Dr. Livingston is an amazing doctor who takes his time and listens to you. This is my 2nd time doing a pregnancy with him and I love how friendly and welcoming him and his staff are.

Apr 18 2020

Review for Dr. Livingston

Though it was my first appointment,I was very happy for the first approach and how he takes time to understand my problem.

Zainabu Mohammed Apr 18 2020

Review for Dr. Enggano

Went to my first OB appointment meeting Dr. Carleo was great.

Apr 14 2020

Review for Dr. Carleo

Dr Qureshi is one of the best, he listens to your issues and he explains treatment plans clearly so you understand

KATOYA COOPER Apr 13 2020

Review for Dr. Qureshi

Geraldine Kunstadt Apr 04 2020

Review for Dr. Vallera

Barahona Apr 03 2020

Review for Dr. Dattatreya

Erin Sumner Apr 01 2020

Review for Dr. Koning

Ben Kirk Apr 01 2020

Review for Dr. Koning

Location

Baylor Scott & White Medical Center Irving

1901 N MacArthur Blvd, Irving, TX 75061