Baylor Scott And White Medical Center Lake Pointe

68%

Patients that would definitely recommend

2% lower than the national average

Baylor Scott And White Medical Center Lake Pointe is a medical facility located in Rowlett, TX. This hospital has been recognized for Patient Safety Excellence Award™ and Outpatient Orthopedic Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™ (2024)

Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Better than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Specialty Excellence Awards

Outpatient Orthopedic Surgery Excellence Award™

Outpatient Orthopedic Surgery Excellence Award™

2024

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Spinal Fusion

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10

3% lower than the national average

68%

Would definitely recommend

2% lower than the national average

Baylor Scott And White Medical Center Lake Pointe

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%80%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%80%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%55%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%62%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%52%

Baylor Scott And White Medical Center Lake Pointe

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%62%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

I had two herniated disks in my low back as well as spinal stenosis. Dr. Johnson reviewed my MRIs and my symptoms with me, developed a treatment plan and clearly explained what he was recommending and why. He is personable, a good listener, patient with questions and answers them directly and is...

Feb 26 2024

Review for Dr. Johnson

She was very clear when explaining everything to me. Disease, medication options, and plan of action.

Nilsa Cabrera Feb 25 2024

Review for Dr. Garg

Took their time with my mom. Explained everything to were she could understand what was happening and what to expect

Feb 25 2024

Review for Dr. Zarling

Along with Dr. Desaloms, he quickly and accurately diagnosed my wife's problem. His diagnosis was different than those of other doctors who examined her but apprears to have been correct. The overt symptom of headaches triggered by movement had hindered everything she did but they no longer pop up...

Feb 24 2024

Review for Dr. Johnson

Great service from the front desk, back to the front desk

Tariq Feb 23 2024

Review for Dr. Mohmand

Location

Baylor Scott And White Medical Center Lake Pointe

6800 Scenic Dr, Rowlett TX 75088

CallDirections

(972) 412-2273

Frequently Asked Questions

Where is Baylor Scott And White Medical Center Lake Pointe located?

Baylor Scott And White Medical Center Lake Pointe is located at 6800 Scenic Dr, Rowlett, TX 75088. Find other locations and directions on Healthgrades.

Has Baylor Scott And White Medical Center Lake Pointe won any recent awards from Healthgrades?

Yes, Baylor Scott And White Medical Center Lake Pointe has been awarded with Patient Safety Excellence Award™ and Outpatient Orthopedic Surgery Excellence Award™ in the past two years.

Is Baylor Scott And White Medical Center Lake Pointe highly rated with patients?

69% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baylor Scott And White Medical Center Lake Pointe score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Baylor Scott And White Medical Center Lake Pointe?

Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott And White Medical Center Lake Pointe profile..

How does Baylor Scott And White Medical Center Lake Pointe rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

6800 Scenic Dr

Rowlett, TX 75088

Directions

(972) 412-2273