Baylor Scott And White Medical Center Lake Pointe

65%

Patients that would definitely recommend
5% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Hip fracture following surgery

8 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

65%

Would definitely recommend
5% lower than the national average

Baylor Scott And White Medical Center Lake Pointe

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%61%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Baylor Scott And White Medical Center Lake Pointe

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%73%

Providers

Dr. John Abbott III, MD

General Surgery

12 Ratings
Dr. John Abbott III, MD

Dr. Tanvir Ahmad, MD

Internal Medicine

5 Ratings
Dr. Tanvir Ahmad, MD

Dr. Lawrence Ahn, DO

Physical Medicine & Rehabilitation

3 Ratings
Dr. Lawrence Ahn, DO

Dr. Daniel Aldrich, MD

Orthopedic Surgery

163 Ratings
Dr. Daniel Aldrich, MD

Dr. Syed Ali, MD

Internal Medicine

Dr. Syed Ali, MD

Dr. Michael Allison, MD

Anesthesiology

Dr. Michael Allison, MD

Dr. Michael Alvares, MD

Allergy & Immunology

2 Ratings
Dr. Michael Alvares, MD

Dr. Lisa Alvarez, MD

Gastroenterology

18 Ratings
Dr. Lisa Alvarez, MD

Dr. Miten Amin, MD

Internal Medicine

1 Ratings
Dr. Miten Amin, MD

Dr. Ruosu An, MD

Vascular Surgery

2 Ratings
Dr. Ruosu An, MD

Dr. Julio Andino-Velez, MD

Neurology

31 Ratings
Dr. Julio Andino-Velez, MD

Dr. Samuel Antony Jr, MD

Ear, Nose, and Throat

15 Ratings
Dr. Samuel Antony Jr, MD

Dr. Bryan Armijo, MD

Cosmetic, Plastic & Reconstructive Surgery

33 Ratings
Dr. Bryan Armijo, MD

Dr. William Arrington II, DPM

Podiatric Surgery

8 Ratings
Dr. William Arrington II, DPM

Dr. Sami Arslanlar, MD

Gastroenterology

11 Ratings
Dr. Sami Arslanlar, MD

Dr. Ahmad Ata, MD

Neurology

50 Ratings
Dr. Ahmad Ata, MD

Dr. Raphael Aybar, MD

Anesthesiology

Dr. Raphael Aybar, MD

Dr. Mark Bailey, MD

General Surgery

57 Ratings
Dr. Mark Bailey, MD

Dr. Macarthur Baker, MD

Anesthesiology

Dr. Macarthur Baker, MD

Dr. Amir Baluch, MD

Anesthesiology

28 Ratings
Dr. Amir Baluch, MD

Dr. Atif Baqai, MD

Vascular Surgery

4 Ratings
Dr. Atif Baqai, MD

Dr. Antonio Barksdale, MD

Family Medicine

9 Ratings
Dr. Antonio Barksdale, MD

Dr. Theodore Belanger, MD

Orthopedic Spine Surgery

47 Ratings
Dr. Theodore Belanger, MD

Dr. Richard Bellinger, MD

Family Medicine

21 Ratings
Dr. Richard Bellinger, MD

Emanuela Berari, MSN

Nursing (Nurse Practitioner)

2 Ratings
Emanuela Berari, MSN

Dr. Anthony Berg, MD

Anesthesiology

167 Ratings
Dr. Anthony Berg, MD

Dr. Andrew Berggren, MD

Cardiology

5 Ratings
Dr. Andrew Berggren, MD

Dr. Kenneth Bernal, DO

Family Medicine

21 Ratings
Dr. Kenneth Bernal, DO

Dr. Heather Blackburn, MD

Physical Medicine & Rehabilitation

22 Ratings
Dr. Heather Blackburn, MD

Dr. Stephen Boswank, MD

Medical Oncology

6 Ratings
Dr. Stephen Boswank, MD

Dr. Roger Boswell, MD

Internal Medicine

3 Ratings
Dr. Roger Boswell, MD

Dr. Craig Boyer, MD

Anesthesiology

2 Ratings
Dr. Craig Boyer, MD

Dr. Claire Brenner, MD

Infectious Disease Medicine

34 Ratings
Dr. Claire Brenner, MD

Dr. Robert Bridwell, MD

Orthopedics

5 Ratings
Dr. Robert Bridwell, MD

Dr. Marc Brown, MD

Anesthesiology

3 Ratings
Dr. Marc Brown, MD

Dr. Rizwan Bukhari, MD

General Surgery

5 Ratings
Dr. Rizwan Bukhari, MD

Dr. M Burney, MD

Sports Medicine

36 Ratings
Dr. M Burney, MD

Dr. Lukas Burton, MD

Diagnostic Radiology

1 Ratings
Dr. Lukas Burton, MD

Dr. Renesha Butler-Guilliod, MD

Pediatrics

14 Ratings
Dr. Renesha Butler-Guilliod, MD

Dr. Caraleigh Buxie, MD

General Surgery

6 Ratings
Dr. Caraleigh Buxie, MD

Dr. Gregory Byrne, MD

Emergency Medicine

Dr. Gregory Byrne, MD

Dr. Joel Carp, MD

Diagnostic Radiology

1 Ratings
Dr. Joel Carp, MD

Dr. Aimee Carr, MD

Urology

22 Ratings
Dr. Aimee Carr, MD

Dr. Michela Caruso, MD

Radiation Oncology

15 Ratings
Dr. Michela Caruso, MD

Dr. Alexandre Carvalho, MD

Critical Care Medicine

12 Ratings
Dr. Alexandre Carvalho, MD

Dr. Charles Cassady, MD

Anesthesiology

Dr. Charles Cassady, MD

Dr. Catherine Casteel, DPM

Podiatric Surgery

14 Ratings
Dr. Catherine Casteel, DPM

Dr. Calvin Chan, MD

Anesthesiology

Dr. Calvin Chan, MD

Dr. Alin Chang, MD

Anesthesiology

3 Ratings
Dr. Alin Chang, MD

Dr. Muhammad Chaudhry, MD

Nephrology

1 Ratings
Dr. Muhammad Chaudhry, MD

Dr. Ricardo Chavira Jr, MD

Emergency Medicine

Dr. Ricardo Chavira Jr, MD

Dr. Rajani Chilakapati, MD

Internal Medicine

1 Ratings
Dr. Rajani Chilakapati, MD

Dr. Larry Christopher, MD

Internal Medicine

4 Ratings
Dr. Larry Christopher, MD

Dr. Sirisha Chunduri, MD

Internal Medicine

Dr. Sirisha Chunduri, MD

Dr. Ginaida Cirilo, MD

Internal Medicine

43 Ratings
Dr. Ginaida Cirilo, MD

Dr. Anthony Cirone, MD

Anesthesiology

Dr. Anthony Cirone, MD

Dr. Robert Cloud, MD

Colorectal Surgery

15 Ratings
Dr. Robert Cloud, MD

Dr. Louis Coates, DO

Family Medicine

41 Ratings
Dr. Louis Coates, DO

Dr. Sadie Cole, MD

Emergency Medicine

1 Ratings
Dr. Sadie Cole, MD

Dr. Fadi Constantine, MD

Cosmetic, Plastic & Reconstructive Surgery

15 Ratings
Dr. Fadi Constantine, MD

Dr. Theresa Conyac, MD

Obstetrics & Gynecology

19 Ratings
Dr. Theresa Conyac, MD

Dr. David Cooper, MD

Pain Medicine

117 Ratings
Dr. David Cooper, MD

Dr. Ryan Cooper, MD

Anesthesiology

Dr. Ryan Cooper, MD

Dr. Michael Cowart, MD

Obstetrics & Gynecology

33 Ratings
Dr. Michael Cowart, MD

Dr. Bryan Crowder, DO

Anesthesiology

2 Ratings
Dr. Bryan Crowder, DO

Dr. Donnie Culpepper, MD

Anesthesiology

1 Ratings
Dr. Donnie Culpepper, MD

Dr. John Curanovic, MD

Internal Medicine

44 Ratings
Dr. John Curanovic, MD

Dr. Van Dang, MD

Infectious Disease Medicine

Dr. Van Dang, MD

Dr. Larry Dencklau, DO

Emergency Medicine

1 Ratings
Dr. Larry Dencklau, DO

Dr. Tulio Diaz, MD

Cardiology

11 Ratings
Dr. Tulio Diaz, MD

Dr. Jennifer Donnelly, MD

Physical Medicine & Rehabilitation

101 Ratings
Dr. Jennifer Donnelly, MD

Dr. David Draghinas, MD

Anesthesiology

1 Ratings
Dr. David Draghinas, MD

Dr. Lin Du, DO

Internal Medicine

1 Ratings
Dr. Lin Du, DO

Dr. Craig Duhon, MD

Pain Management

60 Ratings
Dr. Craig Duhon, MD

Dr. Nicole Duval, MD

Emergency Medicine

2 Ratings
Dr. Nicole Duval, MD

Dr. Derrick Dvorak, MD

Family Medicine

Dr. Derrick Dvorak, MD

Dr. Amy Eastman, MD

Breast Surgery

5 Ratings
Dr. Amy Eastman, MD

Dr. Ashley Egan, MD

General Surgery

2 Ratings
Dr. Ashley Egan, MD

Dr. Ryan Ehle, MD

Emergency Medicine

Dr. Ryan Ehle, MD

Dr. Stephen Ellis, MD

Anesthesiology

1 Ratings
Dr. Stephen Ellis, MD

Dr. Mark Ettinger, MD

Anesthesiology

3 Ratings
Dr. Mark Ettinger, MD

Dr. Anne Ewert, MD

Pediatrics

14 Ratings
Dr. Anne Ewert, MD

Dr. Delano Fabro Jr, DO

Pulmonary Critical Care Medicine

3 Ratings
Dr. Delano Fabro Jr, DO

Dr. Scott Farley, DO

Orthopedic Spine Surgery

203 Ratings
Dr. Scott Farley, DO

Dr. Craig Fisher, DO

Anesthesiology

2 Ratings
Dr. Craig Fisher, DO

Dr. Ari Fleishman, MD

Anesthesiology

4 Ratings
Dr. Ari Fleishman, MD

Dr. Tabitha Foster, MD

Anesthesiology

1 Ratings
Dr. Tabitha Foster, MD

Dr. Megan Gaddis, MD

Anesthesiology

Dr. Megan Gaddis, MD

Dr. Sumana Gangi, MD

Endocrinology, Diabetes & Metabolism

72 Ratings
Dr. Sumana Gangi, MD

Dr. Michael Garcia, MD

Physical Medicine & Rehabilitation

99 Ratings
Dr. Michael Garcia, MD

Dr. Nidhi Garg, MD

Nephrology

33 Ratings
Dr. Nidhi Garg, MD

Dr. John Geiser, MD

Anesthesiology

1 Ratings
Dr. John Geiser, MD

Dr. Jim George, MD

Family Medicine

63 Ratings
Dr. Jim George, MD

Dr. Jenelle Germany, MD

Anesthesiology

1 Ratings
Dr. Jenelle Germany, MD

Dr. Aldo Ghobriel, MD

Urology

36 Ratings
Dr. Aldo Ghobriel, MD

Dr. Rasha Ghurani, MD

Infectious Disease Medicine

3 Ratings
Dr. Rasha Ghurani, MD

Provider Reviews

Dec 12 2019

Review for Dr. Richard McPherson, DO

Very warm and personable doctor. We really liked her. She listened and allowed us to describe the problem.

Dec 11 2019

Review for Dr. Jennifer Donnelly, MD

My physical health has improved. I am more active with less pain.

Dec 11 2019

Review for Dr. Franklin Yau, MD

Dec 11 2019

Review for Dr. Viralkumar Patel, MD

Dr. Yau is the best! Love his bedside manner and he is very easy to talk to. The staff is friendly, efficient, courteous and always have a smile on their face. Everyone is very Professional.

Dec 09 2019

Review for Dr. Franklin Yau, MD

I am very pleased with Dr An, I have not had any problems with her. The whole staff is great! Front the front to the back, they are great.

Dec 07 2019

Review for Dr. Ruosu An, MD

Dr. Yau is very thorough and careful in his care of patients. I had three procedures with him and they were always explained ahead of time in great detail.

Dec 07 2019

Review for Dr. Franklin Yau, MD

Dr Patel is great! He was very knowledgeable and did a great job of calming my anxiety. He worked with us to get it scheduled in a timely manner and was very accommodating to our needs. He has now helped my wife and I both, we highly recommend him.

Dec 07 2019

Review for Dr. Viralkumar Patel, MD

Wonderful experience on my visit. Dr Patel made me feel at home. Great guy to interact with and have beer with. Thanks.

Dec 07 2019

Review for Dr. Viralkumar Patel, MD

Clearly not interested in taking new patients. Was giving his name by PCP. Called to schedule an appointment but they wouldn't even discuss it without first having records from PCP. Asked if they would contact PCP and they told me NO!

Dec 07 2019

Review for Dr. Alexandre Carvalho, MD

Dec 07 2019

Review for Dr. Ryan Woodham, MD

I am super pleased with the results of my surgery and follow up.

Dec 06 2019

Review for Dr. Daniel Aldrich, MD

Dr. Mohmand is very good at explaining what is going on with my kidneys and what we are looking for. He makes sure I understand what he is telling me and that I am not confused.

Dec 06 2019

Review for Dr. Hashim Mohmand, MD

Dec 04 2019

Review for Dr. Hashim Mohmand, MD

Was very informative and professional. Was also very caring and made sure I understood what was happening.

Dec 04 2019

Review for Dr. Scott Farley, DO

Very caring and sincere, detailed, asked many questions and explained completely. Made sure I understood everything.

Dec 04 2019

Review for Dr. Scott Farley, DO

The doctor was really helpful at explaining my condition and the team were really helpful and nice.

Dec 04 2019

Review for Dr. Scott Farley, DO

I came to Dr Patel by way of referral. It was a great decision! Dr Patel is very kind and spoke with me in a way I understood (unlike my previous doctor). I feel confident in the direction he is taking me to better health.

Dec 03 2019

Review for Dr. Viralkumar Patel, MD

Dec 03 2019

Review for Dr. Aldo Ghobriel, MD

Very easy to talk to, informative and personable. I could tell she cared.

Dec 02 2019

Review for Dr. Jennifer Donnelly, MD

She is absolutely amazing! Personable, not rushed, empathetic, knowledgeable, kind, professional, helpful....I could keep going but I think you get the picture!

Nov 28 2019

Review for Dr. Jennifer Donnelly, MD

Dr. Cooper is awesome. Always attentive and explains in great detail.

Nov 27 2019

Review for Dr. David Cooper, MD

It was great. Dr. Cooper was very understanding and helpful.

Nov 26 2019

Review for Dr. David Cooper, MD

The office staff is friendly and efficient. Dr. Seif is conscientious and very professional.

Nov 26 2019

Review for Dr. Fayez Seif, MD

Dr. Bailey was very informative and efficient. He explained my procedure and everything went as expected.

Nov 26 2019

Review for Dr. Mark Bailey, MD

Heard about prp injections through a friend and was surprised at how efficient and easy it was. Thought it would be a hassel but there was minimal pain and i felt confident that the dr knew what they were doing after they described the process to me. Will be coming back.

Nov 26 2019

Review for Dr. Scott Farley, DO

Dr. Sief is professional and a great diagnostician. I have seen him for the past 4 years and he takes time to listen and helps me understand.

Nov 25 2019

Review for Dr. Fayez Seif, MD

Dr. Farley has always expressed great care when I have visited him. He is articulate and explains things in a way that is easy to understand. He is critical and pays attention to detail which is everything I would hope for in a doctor.

Nov 25 2019

Review for Dr. Scott Farley, DO

Was a wonderful visit every thing was explain clearly

Nov 23 2019

Review for Dr. Hashim Mohmand, MD

Dr McPherson and his team made me feel right at home

Nov 23 2019

Review for Dr. Richard McPherson, DO

Explain everything in detail to make sure I understood. Very friendly &knowledgeable .

Nov 23 2019

Review for Dr. Scott Farley, DO

Great visit , he was very tentative to me , staff was friendly, hoping the course of physical therapy helps my pain

Nov 23 2019

Review for Dr. Richard McPherson, DO

I am overwhelmed with his intelligence and interaction he has with me. It’s as if we’ve known each other for a while.

Nov 23 2019

Review for Dr. Hashim Mohmand, MD

My visit was great. Everyone there was superb and generous. The Assistant took her time and answered questions and Dr. Wilkins was great with his explanation as to my condition

Nov 21 2019

Review for Dr. Andrew Wilkins, MD

Awesome care and candid with findings and suggested treatment, if required.

Nov 20 2019

Review for Dr. Viralkumar Patel, MD

Nov 20 2019

Review for Dr. Franklin Yau, MD

Dr. Cooper and all the staff at Spine Team Texas did and have always done an outstanding job. Dr. Cooper always takes the time to listen and evaluate my conditions with great care. Thanks to Dr. Cooper and all the staff.

Nov 20 2019

Review for Dr. David Cooper, MD

Fifteen years of hip pain suffering. Everything from the beginning went well and no pain now.

Nov 19 2019

Review for Dr. Daniel Aldrich, MD

Very courteous and professional staff. Dr. Wilkins explained the findings on my MRI as well as thoroughly explaining the path I would be going through to help my situation. It appears there may be two procedures but hopefully the epidural will help my pain without needing surgery.

Nov 19 2019

Review for Dr. Andrew Wilkins, MD

Nov 19 2019

Review for Dr. Richard Haldeman, MD

I would recommend Dr.Berg to any one. When you are in pain you need someone to understand that this is not how you want to feel. The staff is excellent too.

Nov 19 2019

Review for Dr. Anthony Berg, MD

Everyone has been very professional,caring and knowledgeable.I knew that I was in the presence of a team who were very experienced.

Nov 19 2019

Review for Dr. Anthony Berg, MD

Dr. Secor is one of the top gastroenterologists in Texas. We are lucky to have him in the Dallas-Fort Worth area. He is also professional and patient-focused. He has a kind, warm manner. Very pleasant and easy to talk to.

Nov 17 2019

Review for Dr. John Secor, MD

A well informed and caring doctor. I should have come to him 10 years ago.

Nov 17 2019

Review for Dr. Hashim Mohmand, MD

I've been going to Dr Maxey over 4 yrs for my constant severe pain from a back injury. BEST DOCTOR EVER! He literally gave me my quality of Life back..... Awesome doctor & person that Really Cares about his Patients

Nov 16 2019

Review for Dr. Douglas Maxey, MD

Nov 16 2019

Review for Dr. Andrew Berggren, MD

Dr. Platon was very informative, telling what everything was for and what the test was measuring and why. I truly appreciated his approach and thoroughness. I would strongly recommend him to others.

Nov 15 2019

Review for Dr. Joseph Platon, DO

Nov 15 2019

Review for Dr. Gregory Lieser, MD

Spectacular service and professionalism. Highly recommend!

Nov 14 2019

Review for Dr. Viralkumar Patel, MD

I have had lower back issues for years and in one visit Dr. Donnelly was able to decipher that my pain was more than likely caused by a hip issue and not my lower back... long story short, the MRI revealed she was correct, I was able to get an injection in my hip and my pain has subsided.

Nov 13 2019

Review for Dr. Jennifer Donnelly, MD

Location

Baylor Scott And White Medical Center Lake Pointe

6800 Scenic Dr, Rowlett, TX 75088