Baylor Scott And White Medical Center Lake Pointe
Patients that would definitely recommend
17% lower than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
10% lower than the national average
Would definitely recommend
17% lower than the national average
Baylor Scott And White Medical Center Lake Pointe
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Baylor Scott And White Medical Center Lake Pointe
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Jan 20 2021
Review for Dr. Donnelly
Dr Berg was very nice. He took the time to explain everything. I was able to ask questions and get an honest and complete answer. I was very pleased with my entire visit!
Jan 19 2021
Review for Dr. Berg
Great Doctor, very patient, understandable, I am happy to have him.
Olga Jan 15 2021
Review for Dr. Berg
Location
Baylor Scott And White Medical Center Lake Pointe
Frequently Asked Questions
Where is Baylor Scott And White Medical Center Lake Pointe located?
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Does Baylor Scott And White Medical Center Lake Pointe score well in safety ratings?
She was such a delight made a not such a good time a good experience!