UT Health North Campus Tyler

79%

Patients that would definitely recommend

9% higher than the national average

UT Health North Campus Tyler is a medical facility located in Tyler, TX. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • In-Hospital Fall Associated Fracture Rate

5 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10

14% higher than the national average

79%

Would definitely recommend

9% higher than the national average

UT Health North Campus Tyler

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%52%

UT Health North Campus Tyler

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Dr Graves is very kind and caring. He listens to my needs and treats me accordingly. I highly recommend Texas Arthritis, Dr Graves and his Staff!

Elenor Wenger Mar 16 2024

Review for Dr. Graves

He is polite and respectful. The goes about his business very professionally and addresses any issues I may have. Good Doc

Carllo Cavanagh Mar 14 2024

Review for Dr. Jones

Dr Ragoza in my experiences is very thorough and has a great bedside manor. I highly recommend him.

Mark Deans Mar 12 2024

Review for Dr. Ragoza

Dr Pearce is experienced, very knowledgeable, is compassionate and caring. He is easy to talk with. The staff, mirrors Dr Pearce’s qualities. I’m very happy with every aspect of this practice!

Devin A. Mar 10 2024

Review for Dr. Pearce

My interactions with all staff and Dr. Critelli were amazing. From the first phone contact with the Nurse, Kourtnie, to the follow-ups with messages in the portal, she has been phenominal! I deal with anxiety and severe medical phobia. She talked to me when scheduling my appointment and I felt...

Tricia Alexander Mar 06 2024

Review for Dr. Critelli

Location

UT Health North Campus Tyler

11937 US Highway 271, Tyler TX 75708

CallDirections

(903) 877-7777

Frequently Asked Questions

Where is UT Health North Campus Tyler located?

UT Health North Campus Tyler is located at 11937 US Highway 271, Tyler, TX 75708. Find other locations and directions on Healthgrades.

Has UT Health North Campus Tyler won any recent awards from Healthgrades?

Yes, UT Health North Campus Tyler has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is UT Health North Campus Tyler highly rated with patients?

83% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does UT Health North Campus Tyler score well in safety ratings?

Healthgrades tracks outcome ratings for 6 hospital services. View more details here.

How do I get in at UT Health North Campus Tyler?

Phone number, appointment information, and directions can be found on Healthgrades UT Health North Campus Tyler profile..

How does UT Health North Campus Tyler rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

11937 US Highway 271

Tyler, TX 75708

Directions

(903) 877-7777