The Hospitals Of Providence Memorial Campus

67%

Patients that would definitely recommend
3% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

67%

Would definitely recommend
3% lower than the national average

The Hospitals Of Providence Memorial Campus

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

The Hospitals Of Providence Memorial Campus

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

From arrival to departure, it was pleasant & professional.

Francisco Licon Oct 16 2021

Review for Dr. Velasquez

Checkup

Ruth Arzola-Muniz Oct 15 2021

Review for Dr. Blackburn

Dr. Aranda has been my doctor for about 7 years already. He’s always professional at every visit and truly cares about his patients and their health. I recommend Dr. Aranda with no hesitation.

Teresa Mendoza Oct 15 2021

Review for Dr. Jaimes

Certainly I will. The best experience ever. He was very thorough with my examination. Absolutely he has very strong patience to realest what I asked many times. Very professional. I absolutely recommend him to any one who has a problem or even multiple problem like me.

Fariba Oct 15 2021

Review for Dr. Asgharian

Dr. Alost was very kind and caring. He explained everything in detail. I will recommend him to my friends and family.

M Williamson Oct 14 2021

Review for Dr. Alost

Location

The Hospitals Of Providence Memorial Campus

2001 N Oregon St, El Paso, TX 79902

Frequently Asked Questions

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