Texas Health Harris Methodist Hospital Cleburne
Patients that would definitely recommend
2% lower than the national average
Hospital Quality
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
1% lower than the national average
Would definitely recommend
2% lower than the national average
Texas Health Harris Methodist Hospital Cleburne
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Texas Health Harris Methodist Hospital Cleburne
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Brandy Apr 07 2021
Review for Shelly Smith
I really appreciate how her entire focus is on me during our appointments. She makes eye contact (that’s really big with me) and has compassion and empathy for her patients. She takes the time to fully explain what’s going on and what needs to be done and answered all my questions.
Michelle M Apr 07 2021
Review for Shelly Smith
Sometimes you have to wait. The practice is very busy. But very much worthy the wait. Shelly always takes time to answer my questions
Female in Texas Apr 07 2021
Review for Shelly Smith
Shelly is very gentle and soothing as a care taker. She makes you feel calm and comfortable. She is an amazing doctor. I recommend her to everyone!
Sharla Connally Apr 07 2021
Review for Shelly Smith
Location
Texas Health Harris Methodist Hospital Cleburne
Frequently Asked Questions
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Shelly is amazing! She made me feel at ease and took time to listen to all my concerns. She listened!!! She thought outside the box and I’ve never felt better! Go see Shelly if you need help - don’t wait any longer.