Providence Memorial Hospital

69%

Patients that would definitely recommend
1% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

69%

Would definitely recommend
1% lower than the national average

Providence Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%73%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Providence Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Usually scheduled appt is closely met. Dr brandle always so professional, friendly, thorough.

Patricia Singer May 21 2020

Review for Dr. Brandl

Just like everyone else says in her reviews, she was prompt, thorough and addressed my hip and lower back problems.

May 21 2020

Review for Dr. Ledford

I've only got to meet her a couple times so far and I love her. She is very thorough and thoughtful. I'm so glad I found her.

May 21 2020

Review for Dr. Brandl

It was very good, Dr. Misenhimer is very knowledgeable and I trust him. His diagnosis as well as prognosis. He always answers all of my questions & takes his time during the appointment. I will most definitely recommend him.

Dolores Prado May 21 2020

Review for Dr. Misenhimer

Delia is awesome! She is always professional, friendly and knowledgeable.

May 20 2020

Review for Delia Pennington

My visit to see Dr. Velasquez was very pleasant. All staff was very professional, courteous, caring and confident in what they were doing. Dr. Velasquez is the best. Thank you.

May 20 2020

Review for Dr. Velasquez

Friendly quick and precise. Dr. and staff are friendly and Dr explain your concerns if any.

May 20 2020

Review for Dr. Alost

Dr Familua has been wonderful. Very direct and thorough without being pushy. Definitely will recommend to anyone who may need a surgeon. His office staff is great as well!

Frances Quintana May 20 2020

Review for Dr. Familua

Always very thorough and answers all questions. Takes time with you

David Matta May 20 2020

Review for Dr. Westbrook

Dr Brandl is awesome!! I know I can always trust her. She is knowledgeable, caring and compassionate

May 20 2020

Review for Dr. Brandl

Staff is friendly. Dr Taveras is patient, knowledgeable, and through in his exams.

May 20 2020

Review for Dr. Taveras

Very good visit today, and each time. Dr Ledford listens patiently to my descriptions of ailment, and thoughtfully reasons through the next steps.

May 20 2020

Review for Dr. Ledford

Debbie Salome May 20 2020

Review for Dr. Gonzalez

Very nice, knowledgeable doctor. Gives thorough explanations and answers all your questions, makes you feel at ease.

May 19 2020

Review for Dr. Rios

Very knowledgeable, listens to patient.

Mary May 19 2020

Review for Dr. Eze

Everything worked out great

Tom Ahmann May 19 2020

Review for Dr. Hernandez

Dr. Brown is a superb surgeon who has compassion and knowledge. Her exceptional skills have benefitted me greatly. completely trust her. Her staff is also kind and caring. I know I’m in safe hands.

Caroline K May 19 2020

Review for Dr. Brown

Carlos was so patient And kind during X-rays . Dr. O’Meara is aware of my concerns and fear of getting staples removed maybe on the 21st., I am very blessed to have him as my doctor .

May 18 2020

Review for Dr. O'Meara

He is a no nonsense provider that has helped me improve. I would recommend him to anyone.

David Cazares May 18 2020

Review for Dr. Quintana

Felt very safe with CDC precautions set up. Courteous staff. Doctor and staff listen to my concerns.

Maria esparza May 17 2020

Review for Dr. Jackson

Excellent manner, very professional

Nancy A Brown May 16 2020

Review for Iliana Guevara

He and his staff are great. He takes time to explain and you don’t feel rushed. He is a caring and compassionate doctor.

Shirley Beard May 16 2020

Review for Dr. Taylor

Dr. Brandl was awesome. My first pregnancy I had a horrible experience somewhere else & dr. Brandl has made me feel more welcome & comfortable than they ever did!

May 15 2020

Review for Dr. Brandl

Elizabeth Lorta May 15 2020

Review for Dr. Familua

Professional. To the point. Doesn't pull punches.

May 15 2020

Review for Dr. Gonzalez

Dr. Ayala is thorough and professional and provides me good treatment. I would recommend him.

May 15 2020

Review for Dr. Ayala

The office staff are very friendly and professional. I love Dr Blackburn. He is very caring and takes great care of me.

May 15 2020

Review for Dr. Blackburn

Delia is excellent

May 15 2020

Review for Delia Pennington

Really nice and welcoming. I felt comfortable with him.

May 14 2020

Review for Dr. Jaimes

Friendly atmosphere. Nice staff

May 14 2020

Review for Dr. De Santos

Great Dr. I love the way he does his job and his well understanding of what is going on with his patients... Thank you Dr. Moldes your the best

arlene tobias May 14 2020

Review for Dr. Moldes-Rodriguez

I have an extreme high level of trust in Dr. Alost. After years of suffering from a previous shoulder surgery. Dr. Alost went in and finally fixed my shoulder. It feels great. So I completely trust him with any Ortho issues that may arise.

JM May 14 2020

Review for Dr. Alost

Great staff, no long wait.

May 13 2020

Review for Dr. Gonzalez

Mi experencia professional fue muy buena, es muy buen doctor.

Jose M. May 13 2020

Review for Dr. Smith

Guadalupe Navarrete May 13 2020

Review for Dr. Deluca

Great service always!

Anna D Munoz May 13 2020

Review for Dr. Brandl

Patricia Whitaker May 13 2020

Review for Dr. Zuniga

It was my first time.. And it’s great ! I am really happy.. All the staff are nice ?? Dr Valerie is really nice..

May 13 2020

Review for Valerie Dahill

Jim Prochnow May 13 2020

Review for Dr. Taveras

I love this OB, this is my first pregnancy and she has been beyond helpful and patient with any questions you have and takes her time to explain everything to you. Staff is very friendly as well.

May 12 2020

Review for Dr. De Santos

Quick in and out. Dr Hernandez is very friendly and easy to talk to, mainly because he listens.

May 12 2020

Review for Dr. Hernandez

Dr Garza is the best. We feel very comfortable with him and know that we are receiving the best care. He shows empathy and concern in the patient's health.

May 12 2020

Review for Dr. Garza-Arreola

My first time seeing Dr. Gluck and I loved everything about my visit. From the front desk to Dr Gluck and everyone in between. He was very patient, explained everything he was doing, and made me feel very comfortable.

Natalie Bautista May 12 2020

Review for Dr. Gluck

I’ve received excellent care from Dr. Gluck. He is very thorough, detail oriented and always respects my wishes. I am very thankful and lucky to have him as my doctor.

RBK May 12 2020

Review for Dr. Gluck

Great visit. Doc E actually takes time with his patients, to get to know them and asks pertinent questions about ME.

James R May 12 2020

Review for Dr. Escobar

Jesus Garcia May 12 2020

Review for Dr. Hanbali

Very good. Efficiency was excellent

May 11 2020

Review for Dr. Urrea II

Dr Taveras always takes the time to listen to me. He explains everything so I can understand it. And he always gives me a copy of results from testing. Also, he is personable and pleasant, making my visit pleasant.

Margaret Elliott May 11 2020

Review for Dr. Taveras

Elsa Cloud May 10 2020

Review for Dr. Acosta-Corrales

Mary Lou Long May 09 2020

Review for Dr. Fernandez

As I stated before when I arrived for my appointment I was treated with courtesy and any questions I had were answered promptly and like my previous visits all staff that had any contact with me were very professional in their manner. I recommend Dr. Garza and his staff to my family and friends.

Socorro Torres May 09 2020

Review for Dr. Garza-Arreola

Dr. Gonzales was great, as he always is. Was very informative and was able to answer all my questions.

Ruben Jauregui May 09 2020

Review for Dr. Gonzalez

The nurse staff is very friendly and welcoming. Dr. Blackburn is amazing. I always recommend him to anyone who is pregnant or just looking for gyno.

Jyazzmene Saucedo May 08 2020

Review for Dr. Blackburn

Always attentive to my concerns and suggesting solutions.

Sandy May 08 2020

Review for Dr. Jezari

Have been with Dr. Frausto for over 13 years! SHE is the best. ??

Diana B. May 08 2020

Review for Dr. Frausto

Kari May 07 2020

Review for Dr. Hernandez

I am very thankful, during my first visit, everyone from the front desk staff, the nurse practitioner, the x-ray tech to the doctor took time and explained everything. I went into the office with a lot of pain and was well taken care of during each step. I would recommend Dr. Jackson and his staff.

Kim May 07 2020

Review for Dr. Jackson

He takes advantage of the elderly, will bill the insurance every chance he gets, refuses to send you to a specialists regardless of how severe your condition continues to get with no progress after seeing him multiple times! Completely awful and disappointing!!!!

May 07 2020

Review for Dr. Amakiri

I highly recommend Dr. Taber. He is intelligent, experienced, and caring about his patients. I was in and out of his office in less than 45 minutes yesterday.

Stephen Kahoe May 07 2020

Review for Dr. Taber

May 06 2020

Review for Dr. Natividad

Great. Explained everything in detail. Prompt! Would return if needed in a heartbeat.

Rev. R. N. May 06 2020

Review for Dr. Smith

Came in Friday the 1st of May. Was completely satisfied with my visit. Told me about my pain. Took my boot off and exchanged it with an ankle brace. I’m walking a lot better with the brace.

May 06 2020

Review for Dr. O'Meara

Dr. Eze is very knowledgeable and she takes time to explain to you your diagnosis. You leave knowing exactly what’s wrong and how to mange it. Every time I go for an appointment staff is very respectful and I feel comfortable being in the office. Keep up the good work!!

May 06 2020

Review for Dr. Eze

She is attentive, knowledgeable, and explains and conveys her concerns and instructions very well. It was a very pleasant visit. I like her

May 06 2020

Review for Iliana Guevara

She was punctual and professional. Recommended ??

Cl May 06 2020

Review for Dr. Velasquez

Great office staff, Dr. was patient, kind and professional

May 05 2020

Review for Dr. Familua

Went very well, sure do appreciate the doctor

Johnny Navarrete May 05 2020

Review for Dr. Arenas

I love Dr Brandl

Lili May 05 2020

Review for Dr. Brandl

I love Dr Zuniga. He is thorough, helpful. Best podiatrist in El Paso. He listens to his patients.

May 05 2020

Review for Dr. Zuniga

May 05 2020

Review for Dr. Gutarra

Richard and Donna Sorenson May 04 2020

Review for Dr. Rocha

Dr.Natividad demonstrated professionalism, caring, was knowledgeable, very thorough in his consultation and was courteous. He gave me the time as a patient and listened to my health concerns.

Lydia Almeida May 04 2020

Review for Dr. Natividad

She's one of a kind Doctor???? Makes her patients feel as if she be taking care of one of her own. She's basically became part of my family over the year's .... I really appreciate her and her staff ????I truly recommend Dr.Alcala for new mommy's! I can guarantee you won't be disappointed!

Leslie Ortiz May 04 2020

Review for Dr. Alcala

Dr Gonzalez and his staff are very considerate and profession with their patients.

May 03 2020

Review for Dr. Gonzalez

Great communication. Very smooth. Wish all appts could be telemedicine.

Emilia May 02 2020

Review for Dr. Martinez

He has been my doctor for 29 years and I have been very blessed by him and his staff. We have a open and frank relationship and I am so grateful for him and his staff.

Sandy G Butler May 02 2020

Review for Dr. Blackburn

He answered all of my questions and was very understanding and compassionate regarding my concerns.

Sally Schuster May 02 2020

Review for Dr. Gluck

Laura Karam May 01 2020

Review for Dr. Chavez

Concerned for his patients, very competent and experienced doctor. He has been my doctor for over 8 years and my medical conditions have improved and followed ups to ensure the best possible outcomes.

May 01 2020

Review for Dr. Moldes-Rodriguez

Dr. Gluck is easy to talk to and takes his time to answer your questions. Very personable and professional.

Apr 30 2020

Review for Dr. Gluck

Rene Apr 30 2020

Review for Dr. Taylor

It was fast and easy. Offices are clean and I felt safe. My appointment was at 10:30 am and I was out by 10:45. Excellent service.

Carmen Vargas Apr 29 2020

Review for Dr. Rios

He’s amazing!!

Apr 29 2020

Review for Dr. Gluck

Nicolasa N. Apr 29 2020

Review for Dr. Smith

Maribel Villarreal Apr 29 2020

Review for Dr. Natividad

Dr Escobar is one complete doctor. He goes over everything, and always listens what I have to e

Henry L Haberkamp III Apr 29 2020

Review for Dr. Escobar

Loved Dr Ledford very patient!!! And caring

Irma Apr 29 2020

Review for Dr. Ledford

John Melvin Apr 28 2020

Review for Dr. Gonzalez

A follow up visit on right reverse shoulder replacement.... Always enjoy these visits.... Dr. Natividad always seems upbeat.... CHUCK.

Charles Rowe Apr 28 2020

Review for Dr. Natividad

Dr A GONZALEZ is very thorough and takes his time to explain and ask questions about ones well being. He is also very compassionate and I know I’m in good hands. I highly recommend Dr. A GONZALEZ.

Irene R Salazar Apr 27 2020

Review for Dr. Gonzalez

Dr. Garza saved my life on numerous occasions because he listened to me and my concerns. I’m forever grateful.

Apr 27 2020

Review for Dr. Garza-Arreola

This was my first appointment with Dr Gonzalez and it was a video call visit. Robert in his office made the process easy. Dr Gonzalez was very nice and caring and so thankful for my primary doctor's referral.

Apr 26 2020

Review for Dr. Gonzalez

Apr 26 2020

Review for Dr. Brandl

I love this office. Dr. Alost and his staff are very professional. Dr. Alost takes the time to listen and helps the diagnoses. I will always recommend Dr. Alost and his office.

Apr 25 2020

Review for Dr. Alost

Everyone was professional and you felt safe as soon as you walked in. Personnel were attentive and shared information gathered with doctor before he met with us. Doctor Garza was thorough and put us at ease answering all of our questions.

Reymundo Rodriguez Apr 25 2020

Review for Dr. Garza-Arreola

Danny Wilson Apr 25 2020

Review for Dr. Lopez

Location

Providence Memorial Hospital

2001 N Oregon St, El Paso, TX 79902