Hendrick Medical Center

78%

Patients that would definitely recommend
8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Critical Care Award™ (2020, 2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2020)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for Spine Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

America’s 100 Best Hospitals for Stroke Care Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Neurosciences Excellence Award™ (2020, 2019)

Superior clinical outcomes in stroke care and neurosurgery

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Stroke Care Excellence Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

3 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Hendrick Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Hendrick Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Dr. McClish saved my husband. He is a Doctor that cares.

Bobbie Jun 30 2020

Review for Dr. McClish

Friendliness of staff and explanation of what is going on with my veins.

Kathy Jun 30 2020

Review for Dr. Patel

I always get in quickly and always treated well. He always keeps me informed about my healthcare and advises me about options.

Bill Jun 30 2020

Review for Dr. McKnight

I would highly recommend him, he is the best. He has helped me so much with my back. Thank you Dr. Eddleman.

Judy Brewer Jun 23 2020

Review for Dr. Eddleman

After 9 months of terrible pain, and seemingly endless tests by a number of doctors treating symptoms, I was sent to Dr. Koduru and she diagnosed my condition and started me on medication which has already been life changing for me. She is a wonderful doctor.

MH Jun 19 2020

Review for Dr. Koduru

Dr. Baig and his nurses and lab staff at the northside are great, however the receptionist is very rude.

Jun 18 2020

Review for Dr. Baig

Rudest doctor ever. I wouldn’t take my family member back to him if he was the last doctor on earth!

Jun 16 2020

Review for Dr. Patel

Barbara Roach Jun 12 2020

Review for Dr. Swarna

Dr. Gao is the best dr. ever! He is kind, gentle, and caring! He has been my dr. for eight years and has always taken care of me and my family very well. I apprecate having a good and knowledgable dr. lilke him.! He always listens and takes care of the situation. I would reccomend hm highly!

Valeta Matthews Jun 10 2020

Review for Dr. Gao

Staff friendly. Dr very nice and friendly.

Jun 10 2020

Review for Dr. Patel

Jun 08 2020

Review for Dr. Norton

I went in so nervous and left feeling very comfortable. He will be performing my gallbladder removal. Amazing bedside manner and answered all my questions. I am thankful.

Cathryn Briscoe Jun 05 2020

Review for Dr. Hyde

Jun 05 2020

Review for Dr. Hyde

Marcia McKinnon Jun 02 2020

Review for Dr. Brown

Very successful surgery. Attentive, friendly doctor that made me feel safe and taken care of during a difficult time. Great at ensuring you are "in the know" of what is going on at all points in time.

May 30 2020

Review for Dr. Braaten

Dr. Thorp has kept me alive for 20 years. I believe him to be highly competent in his field. I most definitely would recommend him!

Jo Anne Stockstill May 27 2020

Review for Dr. Thorp

Great!

May 27 2020

Review for Dr. Landero

Dr. Ramolia is truly a professional, knowledgeable, genuine, caring and kind physician. He always answers my questions and concerns. I trust him with my skin issues. Highly recommend him. ?????

Kimberly Davis May 22 2020

Review for Dr. Ramolia

He is the best I've ever experienced!

May 20 2020

Review for Dr. Britten

Dr. Fullerton never made me feel like he was rushed or too busy to listen to what I needed to tell him. He asked questions and helped me understand my various issues, even if that was not why I made the appointment. I really appreciate his thoroughness.

Nell Sims May 19 2020

Review for Dr. Fullerton

Lindsey Woods May 18 2020

Review for Dr. Fowler

Never have I had such a caring doctor. Explains everything to you very clearly. He’s definitely a dr who puts you at ease.

Roberta Degroff May 17 2020

Review for Dr. Reis

I am so upset that Dr Fullerton is closing his office. It is still difficult for me to believe. He is the best,most considerate Doctor that I ever had. I had hoped he would always be my Doctor.

Marilyn May 13 2020

Review for Dr. Fullerton

Great doctor

May 13 2020

Review for Dr. Vaughan

Dr. Maharaj-Mikiel is simply the best doctor. I have had multiple doctors in my lifetime and she is the only doctor that treats me as an equal partner in my health. She listens and responds thoughtfully. If I could leave 100 stars it wouldn’t do her justice.

Brian May 11 2020

Review for Dr. Maharaj-Mikiel

He sent my 87 year old dad home with a “cloudy” chest x-ray. Would not test for Covid-19. Four days later we are back in the ER with bilateral pneumonia and my Dad is positive for Covid and intubated.

May 09 2020

Review for Dr. Rossettie

It is never reviewed for follow up. I found him to be rude and arrogant. He talks to you like you're stupid. It is almost impossible to get a hold of his staff and they dont return calls.

May 06 2020

Review for Dr. Bell

She’s very caring and thorough. Listens and explains all options. Would recommend her anytime. Staff is very friendly and accommodating when I request Certain days to schedule for follow up

Agnes Bohanan May 06 2020

Review for Dr. Baddour

Mike E. May 04 2020

Review for Dr. Jackson

Very thorough, asks questions and doesn't hesitate to have tests performed.

DK May 04 2020

Review for Dr. Ebangit

May 04 2020

Review for Dr. Bell

Dr Anwar is a very caring, compassionate & thorough doctor. He took very good care of my husband for about 3 years before he passed away, and we always trusted his advice in any health situation that came up. I would definitely recommend him to anyone needing a doctor with his specialty.

Kathy I., Brownwood TX May 02 2020

Review for Dr. Anwar

Dr Dan has been my family doctor since 2010. He and his staff have always been great to both me and my husband. Dr Dan took the greatest care of my husband during his 5 year terminal illness, he was always just a phone call away if I needed help. Dr Dan and his staff are great!

Donna R Apr 10 2020

Review for Dr. Brudnak

Jon doe Apr 09 2020

Review for Dr. Fosah

Disappointed Long Time Patient Apr 08 2020

Review for Dr. Longley

He and Chris are amazing. Dr. Britten is charming! The whole staff is friendly and compassionate. The care I received was great.

Shannon Brush Apr 08 2020

Review for Dr. Britten

Staff is always friendly and helpful at all times. Dr. Landero and his staff always make me feel special.

Apr 02 2020

Review for Dr. Landero

I have been a patient for many years, I like her straight forwardness. I have severe emphysema and am very happy with my care

George Money Mar 24 2020

Review for Dr. Stojanovic

K Mar 24 2020

Review for Dr. Thompson

I visited Dr. Stojanovic after my triple bypass for checkup. She was very friendly, polite, thorough, and took the time to discuss her findings. Easy to talk to. Very happy with the visit. I became her patient.

Phaedon Papadopoulos Mar 23 2020

Review for Dr. Stojanovic

Had an excision in my armpit with a skin graft from top of my thigh. She was very patient with my high anxiety of pain and explained every thing so well. Answered any questions I had and proved to me that she could be trusted

Brandi Thompson Mar 17 2020

Review for Dr. Woller

Dr. Bridge and his entire staff are very professional, knowledgeable, skilled and caring. My experience was absolutely wonderful. I highly recommend Dr. Bridge and his staff.

Mar 16 2020

Review for Dr. Bridge

I really like the Dr. There should be more Dr.'s like him.

Mar 11 2020

Review for Dr. Landero

Mar 09 2020

Review for Dr. Fakhoury

Good crew

Mar 06 2020

Review for Dr. Finley

Diane Barslow Mar 06 2020

Review for Dr. Swarna

Very thorough and professional. answered all my questions.

Tom Jordan Mar 05 2020

Review for Dr. Russell

Great Family Doctor! Has taken care of our family for the past twelve years. He has been very supportive and has dovetailed his services well with UT Southwestern through all of my medical issues.

Mar 05 2020

Review for Dr. Brudnak

The very best!

Mar 03 2020

Review for Dr. McClish

He has ruptured the hearts of 2 patients attempting invasive procedures.

Mar 02 2020

Review for Dr. Patel

Feb 26 2020

Review for Dr. Areiter

Love DR. Ritchie he took care of my son even when he had no insurance or job. Treated us with respect he was amazing.

Feb 17 2020

Review for Dr. Ritchie

Prompt service. Spent time with me and I did not feel rushed.

jm Feb 14 2020

Review for Dr. Striegler

Dr. Hayashi is quite kind however she is always over an hour late and sometimes longer. Waiting for her is quite frustrating. I am not a doctor but that doesn’t mean my time isn’t valuable. She should credit my bill for every 10 minutes she is late.

Feb 14 2020

Review for Dr. Hayashi

Dr. Kapu is the best OB I've ever had. She does have a great bedside manner and it's obvious she cares about her patients. Office staff is nice and knowledgeable.

Haley Feb 13 2020

Review for Dr. Kapu

Dr. Mathur is my favorite doctor period. I’ve never had a more compassionate physician of any kind.

Joe Bell Feb 06 2020

Review for Dr. Mathur

Has always ben promptly taken care of & I like your pens

Feb 04 2020

Review for Dr. Patel

This doctor almost killed my wife. I would highly advise you stay as far away from this doctor as you can.

Jan 28 2020

Review for Dr. Hayashi

accident she is best Dr. anyone can get. she did my surgery after my major accident and I am alive because of her. if I wish i can give her 100s stars . thanks to D. Norton

Raj Singh Jan 28 2020

Review for Dr. Norton

From my first appt with Dr Padon through subsequent foot surgery, I felt listened to and had all my questions answered. Dr Padon took his time and was very pleasant. Surgery went well; I had exceptional care from Dr. Padon.

Yvonne Adair Smith Jan 27 2020

Review for Dr. Padon

Jan 24 2020

Review for Dr. Garner

Jan 20 2020

Review for Dr. Tidmore

Attended me with extreeme care in a very excelent professional manner

Jan 17 2020

Review for Dr. Koduru

My husband and I both use Dr. Jackson’s clinic. We use the other doctors in his office but I have seen him when my doctor was out. They are all wonderful and pleasant doctors. The ladies at front desk are sweet also

Robert & Billie Roys Jan 16 2020

Review for Dr. Jackson

He’s very sweet, caring, and very professional. He always takes time to listen to me and has helped me many times. I highly recommend Dr Wick??

Jan 16 2020

Review for Dr. Wick

M.J. Collier Jan 16 2020

Review for Dr. Kapu

Dr. Koduru is an excellent Rhematologist. I have been seeing her for many years. She is always compassionate and kind to my pain. I trust her expertise, knowledge, and wellness plan. I would highly recommend her to anyone experiencing Rheumatoid Arthritis.

Kimberly Davis Jan 14 2020

Review for Dr. Koduru

Always listens from.your problems and recommends what to do for symptoms and or prescribes medication and also physical therapy

Jan 11 2020

Review for Dr. Watts

Dr Cecil removed troublesome kidney stones and gave me helpful advice on the side effects of my pain medicines. Very good and very professional.

Don Henry Jan 09 2020

Review for Dr. Cecil

Dr Ning treats his patient's with the utmost care and respect. He always explains things where they can understand and is sympathetic to his patients. And he is always aware of what is going on with his patients. You could not ask for a better oncologist....

Valerie Gann Jan 07 2020

Review for Dr. Ning

I saw him in the ER he was covering for my primary dr. I liked how he listened to me and asked questions about my situation. Very through

Jan 03 2020

Review for Dr. Wick

Dr. Gray is very knowledgeable and very compassionate. He really cares for his patients and giving them the best care possible. He spends the time to explain procedures, diagnosis, and treatments. I am very grateful to have him as my doctor. His office staff is also friendly and helpful.

Jan 02 2020

Review for Dr. Gray

Very professional and shows genuine concern for your condition. Has always taken the time to ask and answer any questions I might have. He has improved my health! I have full confidence in him.

John Vedro Dec 27 2019

Review for Dr. Swarna

Dr Fosah is trustworthy listens well will help in any and every way he can. He has made my life so much better. He is super smart right on with his job. He spends much time with his patients. I’m glad I chose him as my provider.

Brittany Stevens Dec 20 2019

Review for Dr. Fosah

Dr. Charles Cecil is an excellent surgeon and a very thoughtful, caring doctor. I felt at ease after meeting Dr. Cecil, and with the surgery that I was facing. Excellent staff, also very caring and efficient. Thank you to all of you.

Alesa Chaffee Dec 19 2019

Review for Dr. Cecil

Dec 11 2019

Review for Dr. Gray

Dr. Taliaferro, is Open and Honest, and tells it like it is, which is one reason I Like Him. Another reason is He makes you feel like an Old Friend. But Most of All he has Helped me many times and every time He and his Staff have been Great, and Did Great Work! Have been using Him since 2001.

Vickie Edmondson Dec 10 2019

Review for Dr. Taliaferro

Dr. Ning awesome. Great bedside. Speedy treatment, sincere concern.

Dec 10 2019

Review for Dr. Ning

These messages are part of a campaign to force a criminal investigation into Patton West’s criminal gang and Dr. Julio E Williams’ role in it. https : // tinyurl . com / thfvrvw https : // tinyurl . com / tkzwhzg https : // tinyurl . com / y3rqayzx https : / /tinyurl . com / y67o58jw

Geoffrey Reynolds CPA Dec 03 2019

Review for Dr. Williams

She's an awesome doctor and person. She cares about her patients, has never acted like she's to busy or in a rush. She actually listens to her patients. Her staff is wonderful, always friendly.

Dec 02 2019

Review for Dr. Creppy

He has been my Dr. for a long time.. I trust him!

Kayren Farmer Dec 02 2019

Review for Dr. Longley

Madeline Nov 25 2019

Review for Dr. Tadvick

Dr Bass is a wonderful physician. He is experienced and really knows what he is doing, especially in an emergency situation. He is compassionate and truly cares about his patients.

Nov 25 2019

Review for Dr. Bass

He is fantastic. Very personable. I had only seen him once and then my dad was in the hospital a week after my appointment. I saw Dr. Fosah when he was making his rounds and we talked for a few minutes. At my next appointment, months later, he asked about my dad. Very thoughtful and caring.

Lauren Nov 23 2019

Review for Dr. Fosah

It was my annual checkup & lab work and all went very well & didn't take long either.

Nov 22 2019

Review for Dr. Ebangit

She is always very easy to talk

Patricia Nov 22 2019

Review for Dr. Yeh

Dr. Walia is really nice, she's one of the few doctors that actually explains what things mean when she's telling me what's wrong.

Kayla Nov 20 2019

Review for Dr. Walia

He is one of the best and kindest doctors I have ever had.

Sharon Ramsaier Nov 20 2019

Review for Dr. McClish

Dr Creppy is always so tentative and truly cares about each and every one of her patients! completely love having her as my Doctor.

Rani Nov 20 2019

Review for Dr. Creppy

C. McLean Nov 17 2019

Review for Dr. Rahmani

Nov 14 2019

Review for Dr. McClish

I have been a patient of Dr. Swarna for many years and I have valued his expertise in treating me. He is kind and patient and truly cares about how I am doing. He takes time to listen to me and answer my questions.

Nov 11 2019

Review for Dr. Swarna

M Jones Nov 11 2019

Review for Dr. Balbastro

He is very knowledgeable and professional. He’s very easy to talk to and concerned.

Trish Nov 09 2019

Review for Dr. Gray

Nov 06 2019

Review for Dr. Landero

Recently saw dr Wray for chronic hip pain was referred to Physical Therapy which was very helpful. Dr Wray is always professional, kind, answers all my questions, compassionate, extremely knowledgeable, wise and practical. I may have to wait a bit to see him but it is ALWAYS worth it!!

Lynn Nov 03 2019

Review for Dr. Wray

Location

Hendrick Medical Center

1900 Pine St, Abilene, TX 79601