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CHRISTUS Good Shepherd Medical Center - Marshall

CHRISTUS Good Shepherd Medical Center - Marshall is a medical facility located in Marshall, TX. This hospital has been recognized for Labor and Delivery Excellence Award™.

68%

Patient Experience Rating

4% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™ (2023, 2022)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Excessive bruising or bleeding as a consequence of a procedure or surgery

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Bariatric Surgery

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Valve Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gynecologic Procedures

In Hospital

As Expected

Hysterectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Better than Expected

Specialty Excellence Awards

Labor and Delivery Excellence Award™

Labor and Delivery Excellence Award™

2023, 2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10

5% higher than the national average

68%

Would definitely recommend

4% higher than the national average

CHRISTUS Good Shepherd Medical Center - Marshall

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%58%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

CHRISTUS Good Shepherd Medical Center - Marshall

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%66%

Providers

Provider Reviews

I arrived 15 minutes before my appointment. Checkin and all paperwork was done online. Xrays done quickly. Dr. Bartley came in to discuss findings and treatment. He's very personable and easy to talk to. Visit complete within 30 minutes. Will definitely follow up as needed. Everyone in the office...

Apr 13 2024

Review for Dr. Bartley

Everyone was so nice, and all did their jobs very well.

Dwayne Mack Apr 13 2024

Review for Dr. Camp

I’ve seen a few different surgeons at the Carrell Clinic with Dr. Dossett being the most recent. I had a long history of low back pain with right leg pain. It took a few surgeries but 6 weeks later following a 360 fusion I feel the best I have in years. As a physical therapist, I know and understand...

Chris Adams Apr 11 2024

Review for Dr. Dossett

I only met Dr. Fontenot ONCE in all my visits. While he was quite personable, he seemingly wasn't available during any of my other appointments. I was seen instead by his P.A.s. During my hospital procedure, I was told he would be coming in to speak with me before and after the procedure. Never...

Lorrie Apr 10 2024

Review for Dr. Fontenot

She was outstanding, as she kept me laughing and entertained even when I was very sick. She gave me the best medicine she possibly could, and I recovered very quickly thanks to here effortless work. 10 out of 10 recommended doctor for unhealthy and sad patients.

Dali Raver Apr 10 2024

Review for Dr. Gemechu

Location

CHRISTUS Good Shepherd Medical Center - Marshall

811 S Washington Ave, Marshall TX 75670

CallDirections

(903) 927-6000

Frequently Asked Questions

Where is CHRISTUS Good Shepherd Medical Center - Marshall located?

CHRISTUS Good Shepherd Medical Center - Marshall is located at 811 S Washington Ave, Marshall, TX 75670. Find other locations and directions on Healthgrades.

Has CHRISTUS Good Shepherd Medical Center - Marshall won any recent awards from Healthgrades?

Yes, CHRISTUS Good Shepherd Medical Center - Marshall has been awarded with Labor and Delivery Excellence Award™ in the past two years.

Is CHRISTUS Good Shepherd Medical Center - Marshall highly rated with patients?

70% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does CHRISTUS Good Shepherd Medical Center - Marshall score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at CHRISTUS Good Shepherd Medical Center - Marshall?

Phone number, appointment information, and directions can be found on Healthgrades CHRISTUS Good Shepherd Medical Center - Marshall profile..

How does CHRISTUS Good Shepherd Medical Center - Marshall rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

811 S Washington Ave

Marshall, TX 75670

Directions

(903) 927-6000