Good Shepherd Medical Center Marshall

63%

Patients that would definitely recommend
7% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Hip fracture following surgery
  • Bloodstream infection following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

63%

Would definitely recommend
7% lower than the national average

Good Shepherd Medical Center Marshall

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%75%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Good Shepherd Medical Center Marshall

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Dr. Salima Abdul Waheed, MD

Internal Medicine

1 Ratings
Dr. Salima Abdul Waheed, MD

Dr. Sam Afshar, MD

Cardiology

4 Ratings
Dr. Sam Afshar, MD

Dr. Shahab Akvan, MD

Cardiothoracic Surgery

Dr. Shahab Akvan, MD

Dr. Gordon Alcox, MD

General Surgery

3 Ratings
Dr. Gordon Alcox, MD

Dr. Valarie Allman, MD

Internal Medicine

12 Ratings
Dr. Valarie Allman, MD

Dr. Donna Alzaga, MD

Internal Medicine

9 Ratings
Dr. Donna Alzaga, MD

Dr. Rebecca Andrews-Dickert, MD

Emergency Medicine

1 Ratings
Dr. Rebecca Andrews-Dickert, MD

Dr. Madhavi Annakula, MD

Internal Medicine

Dr. Madhavi Annakula, MD

Dr. Vahid Bagherian, MD

Anatomic & Clinical Pathology

2 Ratings
Dr. Vahid Bagherian, MD

Dr. Katharine Balbuena, MD

Physical Medicine & Rehabilitation

Dr. Katharine Balbuena, MD

Dr. Luis Balbuena Jr, MD

Ear, Nose, and Throat

15 Ratings
Dr. Luis Balbuena Jr, MD

Dr. Kimberly Barbolla, DO

Internal Medicine

5 Ratings
Dr. Kimberly Barbolla, DO

Dr. Jeffory Beaty, DO

Emergency Medicine

1 Ratings
Dr. Jeffory Beaty, DO

Dr. Angelica Belo, MD

Gastroenterology

9 Ratings
Dr. Angelica Belo, MD

Dr. Suzzane Blake, MD

Family Medicine

18 Ratings
Dr. Suzzane Blake, MD

Dr. Shamarick Blue, MD

Occupational Medicine

Dr. Shamarick Blue, MD

Dr. D Brazell, MD

Family Medicine

10 Ratings
Dr. D Brazell, MD

Dr. Jacob Brown, MD

Emergency Medicine

3 Ratings
Dr. Jacob Brown, MD

Dr. Daryl Buckelew, MD

Gastroenterology

12 Ratings
Dr. Daryl Buckelew, MD

Dr. Brett Burnett, MD

Emergency Medicine

2 Ratings
Dr. Brett Burnett, MD

Dr. Charles Burtis, MD

Emergency Medicine

Dr. Charles Burtis, MD

Dr. Jacqueline Butler, MD

Emergency Medicine

Dr. Jacqueline Butler, MD

Dr. Benjamin Cameron, DO

Internal Medicine

8 Ratings
Dr. Benjamin Cameron, DO

Dr. John Campbell, MD

Diagnostic Radiology

Dr. John Campbell, MD

Dr. Tejo Challa, MD

Internal Medicine

Dr. Tejo Challa, MD

Dr. Jennifer Chandler, MD

Emergency Medicine

1 Ratings
Dr. Jennifer Chandler, MD

Dr. Oscar Chastain III, MD

Cardiothoracic Surgery

1 Ratings
Dr. Oscar Chastain III, MD

Dr. Madhu Chiluveri, MD

Internal Medicine

Dr. Madhu Chiluveri, MD

Dr. Thomas Chow, MD

Neurosurgery

28 Ratings
Dr. Thomas Chow, MD

Dr. Steven Crayton, MD

Internal Medicine

2 Ratings
Dr. Steven Crayton, MD

Dr. Candice Dean, DO

Internal Medicine

11 Ratings
Dr. Candice Dean, DO

Dr. Andrew Dickhute, MD

Emergency Medicine

Dr. Andrew Dickhute, MD

Philippa Donaghy, PT

Physical Therapy

Philippa Donaghy, PT

Dr. Faustina Donkor, DO

Internal Medicine

1 Ratings
Dr. Faustina Donkor, DO

Dr. Douglas Duncan, MD

Orthopedic Surgery

6 Ratings
Dr. Douglas Duncan, MD

Dr. Christopher Dunnahoo, MD

Emergency Medicine

Dr. Christopher Dunnahoo, MD

Dr. Carl Earnest, MD

Internal Medicine

12 Ratings
Dr. Carl Earnest, MD

Dr. Bradley Efune, MD

Emergency Medicine

Dr. Bradley Efune, MD

Dr. Tiffany Egbe, MD

Internal Medicine

Dr. Tiffany Egbe, MD

Dr. Baher Elhalwagi, MD

Critical Care Medicine

16 Ratings
Dr. Baher Elhalwagi, MD

Dr. Harold Fite, MD

Interventional Pain Medicine

12 Ratings
Dr. Harold Fite, MD

Dr. Timothy Frank, MD

Emergency Medicine

Dr. Timothy Frank, MD

Dr. Larry Frase, MD

Hematology

5 Ratings
Dr. Larry Frase, MD

Dr. Charles Gaskin, MD

Obstetrics & Gynecology

14 Ratings
Dr. Charles Gaskin, MD

Dr. Terry Gerber, MD

Cardiology

8 Ratings
Dr. Terry Gerber, MD

Dr. Drew Gibson, MD

Emergency Medicine

Dr. Drew Gibson, MD

Dr. Gordon Green, MD

Urology

2 Ratings
Dr. Gordon Green, MD

Dr. Joshua Griffin, MD

Orthopedic Surgery

Dr. Joshua Griffin, MD

Dr. Charles Grooters, MD

Orthopedic Surgery

Dr. Charles Grooters, MD

Dr. Santosh Hakkapakki, MD

Internal Medicine

Dr. Santosh Hakkapakki, MD

Dr. Marvin Hall III, MD

Ophthalmology

Dr. Marvin Hall III, MD

Dr. Richard Hamer, MD

Vascular Neurology

52 Ratings
Dr. Richard Hamer, MD

Dr. Shafik Hanna-Moussa, MD

Interventional Cardiology

5 Ratings
Dr. Shafik Hanna-Moussa, MD

Dr. Kianne Hardee, MD

Diagnostic Radiology

Dr. Kianne Hardee, MD

Dr. Luther Harrington, MD

Emergency Medicine

Dr. Luther Harrington, MD

Dr. Gregory Hatzis, DDS

Oral & Maxillofacial Surgery

8 Ratings
Dr. Gregory Hatzis, DDS

Dr. Robert Hough Jr, MD

Pediatrics

5 Ratings
Dr. Robert Hough Jr, MD

Dr. Walter Howard, MD

Diagnostic Radiology

Dr. Walter Howard, MD

Dr. Larry Huffman, MD

Family Medicine

15 Ratings
Dr. Larry Huffman, MD

Dr. Katherine Ignacio, MD

Hospital Medicine

Dr. Katherine Ignacio, MD

Dr. Sidharth Jain, MD

Internal Medicine

Dr. Sidharth Jain, MD

Dr. Sarat Jampana, MD

Internal Medicine

Dr. Sarat Jampana, MD

Dr. Narasimha Jatavallabhula, MD

Neurosurgery

16 Ratings
Dr. Narasimha Jatavallabhula, MD

Dr. Maanasa Jetty, MD

Internal Medicine

2 Ratings
Dr. Maanasa Jetty, MD

Dr. Christina Jones, DO

Family Medicine

6 Ratings
Dr. Christina Jones, DO

Dr. Kayvan Kamali, MD

Rheumatology

68 Ratings
Dr. Kayvan Kamali, MD

Dr. Shaun Kelehan, MD

Family Medicine

33 Ratings
Dr. Shaun Kelehan, MD

Dr. Charles Kilpatrick, MD

General Surgery

4 Ratings
Dr. Charles Kilpatrick, MD

Dr. Sai Kota, MD

Internal Medicine

3 Ratings
Dr. Sai Kota, MD

Dr. Rama Koya, MD

Hematology

6 Ratings
Dr. Rama Koya, MD

Dr. Rajashekar Lakkadi, MD

Pain Medicine

8 Ratings
Dr. Rajashekar Lakkadi, MD

Dr. Michael Langford, MD

Orthopedic Surgery

10 Ratings
Dr. Michael Langford, MD

Dr. Surya Lanka, MD

Internal Medicine

8 Ratings
Dr. Surya Lanka, MD

Dr. Carmell Lenert, MD

Emergency Medicine

Dr. Carmell Lenert, MD

Dr. Ashley Lessmeier

Emergency Medicine

1 Ratings
Dr. Ashley Lessmeier

Dr. Perry Lewis, MD

Gastroenterology

3 Ratings
Dr. Perry Lewis, MD

Dr. Stephen Littlejohn, MD

Orthopedic Surgery

47 Ratings
Dr. Stephen Littlejohn, MD

Dr. James Logan Jr, MD

Family Medicine

12 Ratings
Dr. James Logan Jr, MD

Dr. Maziar Mahjoobi, DO

Cardiology

8 Ratings
Dr. Maziar Mahjoobi, DO

Dr. Diana Malone, MD

Family Medicine

20 Ratings
Dr. Diana Malone, MD

Dr. Mark Malone, MD

Internal Medicine

4 Ratings
Dr. Mark Malone, MD

Dr. Charles Martin, MD

Critical Care Medicine

4 Ratings
Dr. Charles Martin, MD

Dr. Kevin McCrary, MD

Diagnostic Radiology

Dr. Kevin McCrary, MD

Dr. Dustin McDermott, MD

General Surgery

36 Ratings
Dr. Dustin McDermott, MD

Dr. Glenn McDonald, MD

Nephrology

Dr. Glenn McDonald, MD

Dr. John McDonald, DO

Internal Medicine

3 Ratings
Dr. John McDonald, DO

Dr. Megan McGreevy, MD

Pediatric Cardiology

Dr. Megan McGreevy, MD

Dr. Jeffrey McWilliams Sr, MD

Emergency Medicine

Dr. Jeffrey McWilliams Sr, MD

Dr. Sreenath Meegada, MD

Internal Medicine

Dr. Sreenath Meegada, MD

Dr. Craig Meek, MD

Emergency Medicine

Dr. Craig Meek, MD

Dr. Odette Mohamed-Santa, MD

Family Medicine

7 Ratings
Dr. Odette Mohamed-Santa, MD

Dr. Justin Morris, DO

Emergency Medicine

2 Ratings
Dr. Justin Morris, DO

Dr. Nithin Nayini, MD

Internal Medicine

Dr. Nithin Nayini, MD

Dr. Rama Nayini, MD

Pulmonary Disease

4 Ratings
Dr. Rama Nayini, MD

Dr. Trung Nguyen, MD

Internal Medicine

3 Ratings
Dr. Trung Nguyen, MD

Dr. Kavita Nirmal, MD

Oncology

5 Ratings
Dr. Kavita Nirmal, MD

Provider Reviews

Sep 26 2019

Review for Dr. Olusola Olofinlade, MD

Wonderful Cardiologist. He's a very caring doctor, with a wonderful, friendly, caring staff.

Sep 26 2019

Review for Dr. Ronald Scott, MD

He is a very kind and well educated doctor.He cares and shows compassion with out judgement.We need more medical Dr like him out there.

Sep 16 2019

Review for Dr. Brett Burnett, MD

Awesome Dr. had knee replacement, just overnight and he let me go back to work after 2 weeks. I have no pain in my joint at all. I wished I would have done this a long time ago. Getting my other knee done just as soon as possible. Would recommend him and his staff 150%!!!

Sep 12 2019

Review for Dr. Stephen Littlejohn, MD

Sep 04 2019

Review for Dr. Harold Fite, MD

The worst Dr. ever if you don’t mind being seen by an incompetent idiot then this is the one for you ! I had to put a star otherwise there would be none.

Sep 01 2019

Review for Dr. Suzzane Blake, MD

Dr. Fite is very knowledgeable but leaves follow-up care to his staff. I have been seeing him for a year and each month it is an issue to renew pain medicine. I leave phone messages and usually have to call 2 or 3 times. They don't volunteer information easily. Very frustrating.

Aug 30 2019

Review for Dr. Harold Fite, MD

I lost all trust in Dr. Dean once I learned she had a coworker fired as a personal vendetta. This coworker knew Dr. Dean’s husband’s girlfriend. I can’t believe an organization like Christus would allow such behavior.

Aug 18 2019

Review for Dr. Candice Dean, DO

Aug 02 2019

Review for Dr. Lawrence Roe Jr, MD

I had knee surgery and hip injection. Dr. Duncan and staff were great. Absolutely no complaints. Scheduling has gone well too.

Jul 29 2019

Review for Dr. Douglas Duncan, MD

About 10 days ago my wife & I saw Dr Lanka at the same time. Most Doc's discourage the combo appointment. We each got quality, timely treatment with scripts, referrals & follow-ups. We've seen him for years & Dr Lanka gives us zero reasons to go elsewhere.

Jul 26 2019

Review for Dr. Surya Lanka, MD

in Henderson, TX - Jun 28 2019

Review for Dr. Carl Earnest, MD

He did emergency surgery on my Mom at GSMC for a leg hematoma. On a Monday night because it needed to be done then! Very caring physician! Very knowledgeable!

Jun 27 2019

Review for Dr. Stephen Littlejohn, MD

He's been my doctor for over 15 years. He's very informative, compassionate and listens to you. Takes time for one on one with each patient and his staff treats everyone so special with such professionalism. They say all the good ones that care are gone but the Lord blessed me with Dr. Lanka.

in Kilgore, TX - Jun 20 2019

Review for Dr. Surya Lanka, MD

staff is un call for they need a hole new crew there none of them dont no nothing and they dont put nothing in your chart, who can we see about this matter

Jun 14 2019

Review for Dr. Narasimha Jatavallabhula, MD

Jun 10 2019

Review for Dr. Jordan Stanley, MD

Jun 10 2019

Review for Dr. Charles Kilpatrick, MD

May 30 2019

Review for Dr. Venkatesh Reddy, MD

Dr Dean has been my primary care physician for a number of years and locations. She is a compassionate, knowledgeable physician and I hope to be in her care for many years. She has not steered me wrong and is an integral part of my medical team.

May 14 2019

Review for Dr. Candice Dean, DO

Was Fantastic. Felt like I was at a Resort instead of getting my knee replaced

May 10 2019

Review for Dr. Douglas Duncan, MD

Love Dr. Cameron. He is very caring and I trust him completely with my health. He is truly a blessing to me and my husband. I have recommended him to my family and friends. Great doctor.

May 08 2019

Review for Dr. Benjamin Cameron, DO

I went to Dr Skarda on our first visit . I told him I was going to be his favorite puzzle. He was very polite and friendly. He made me feel at ease . he ended up doing an endoscope surgery on me. When I came too he was there with a smile.

Apr 18 2019

Review for Dr. Shayne Skarda, MD

Apr 16 2019

Review for Dr. Kayvan Kamali, MD

Detailed analysis and review with me led me to trust his conclusions. Would recommend

Apr 16 2019

Review for Dr. Richard Hamer, MD

I will never see this man again. Very rude and uncaring. He talked down to me and ended our visit abruptly.

Apr 09 2019

Review for Dr. Narasimha Jatavallabhula, MD

She was very knowledgeable and she seemed to sincerely care about my needs. I have inly had one visit, so we'll see what happens. Oh and she's very pretty. Lik

Apr 03 2019

Review for Dr. Kavita Nirmal, MD

She was competent enough, but doesn't really care about the patient. She is very dismissive and condesending.

Mar 28 2019

Review for Dr. Suzzane Blake, MD

Excellent Dr. She is very kind and always gets back to me via the portal very fast. I moved from the Dallas/Grapevine area and had a great Dr. there. I feel Dr. Dean is as good if not better than my Dr. in Dallas. I am very pleased to have found her! Brenda A. Longview

Mar 27 2019

Review for Dr. Candice Dean, DO

LOVE LOVE LOVE our Doctor. Thankful he is here for us! We are counting our blessings finding him!

Mar 19 2019

Review for Dr. Benjamin Cameron, DO

Mar 16 2019

Review for Dr. Baher Elhalwagi, MD

Mar 12 2019

Review for Dr. Stephen Littlejohn, MD

Mar 11 2019

Review for Dr. Srinivas Rangu, MD

You will waste your time and money in preparing for surgery when he won’t even approve you.

Mar 10 2019

Review for Dr. Dustin McDermott, MD

He was able to help me, and I am very appreciative.

Mar 10 2019

Review for Dr. Gordon Alcox, MD

Mar 09 2019

Review for Dr. Narasimha Jatavallabhula, MD

Excellent - Dr. Mahjoobi has a wonderful bedside manner and is an excellent cardiologist.

Mar 08 2019

Review for Dr. Maziar Mahjoobi, DO

Mar 03 2019

Review for Dr. Kayvan Kamali, MD

in Longview , TX - Feb 20 2019

Review for Dr. Srinivas Rangu, MD

My husband and I met Dr. Fite at my first appointment and found him and his staff very friendly and helpful. He took all the time I needed to explain everything and answer all my questions.

in Avinger - Feb 04 2019

Review for Dr. Harold Fite, MD

failed the internal review. they would not see me. no explanation. we are reasonable people. puzzling.

in marshall, TX - Jan 17 2019

Review for Dr. James Logan Jr, MD

in Holly Lake Ranch , TX - Jan 11 2019

Review for Dr. Kayvan Kamali, MD

Been going to Dr Lanka for 13 yrs now. I now see him every 3 months. He is a very good doctor. Found a lot of my problems early !. Would highly recommend him !

in Gilmer, TX - Dec 23 2018

Review for Dr. Surya Lanka, MD

Amazing. Literally a life saver, I had a heart attack and he knew it right off the bat.

in Longview, TX - Dec 13 2018

Review for Dr. Todd Stewart, MD

in Longview - Nov 21 2018

Review for Dr. Yashashree Vegi, MD

in Longview, TX - Nov 20 2018

Review for Dr. Diana Malone, MD

in Jefferson - Nov 12 2018

Review for Dr. Benjamin Cameron, DO

Cannot say enough about how wonderful she is! Always caring & compassionate; never makes you feel rushed. Strives to make sure you are getting the best care possible.

Longview, TX - Nov 08 2018

Review for Dr. Sai Kota, MD

in Longview, TX - Nov 08 2018

Review for Dr. Sai Kota, MD

Best doctor around! She is very thorough and alway so nice. She listens to my concerns and answers any questions I have. Also, she calls to check on me when I’ve had to be sent to a different type of doctor.

in Gary, TX - Oct 25 2018

Review for Dr. Suzzane Blake, MD

Dr. Malone was always very kind and courteous, as well as always very timely. Thank you for your hard work, taking the time to be attentive to your patients’ needs and listening to their medical concerns fully.

Longview - Oct 08 2018

Review for Dr. Diana Malone, MD

Location

Good Shepherd Medical Center Marshall

811 S Washington Ave, Marshall, TX 75670