CHRISTUS Mother Frances Hospital - Tyler

77%

Patients that would definitely recommend
7% higher than the national average


CHRISTUS Mother Frances Hospital - Tyler is a medical facility located in Tyler, TX. This hospital has been recognized for Patient Safety Excellence Award™, America’s 50 Best Hospitals for Vascular Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2021, 2020, 2019)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Joint Replacement Award™ (2021, 2020)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2021, 2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Bariatric Surgery Excellence Award™ (2019)

Superior clinical outcomes in bariatric (weight loss) surgery

Orthopedic Surgery Excellence Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

77%

Would definitely recommend
7% higher than the national average

CHRISTUS Mother Frances Hospital - Tyler

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

CHRISTUS Mother Frances Hospital - Tyler

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

My visit was on time and I was very pleased with Dr. Wupperman. He is excellent!

Mary M Smith Oct 15 2021

Review for Dr. Wupperman

Scott is very thorough. Always has a great attitude.

Ann Oct 15 2021

Review for Scott Phillips

Efficient checkin. Evaluated X-rays / movement. Gave exercise plan. Evaluate in a month.

Bill Oct 15 2021

Review for Dr. Wupperman

He’s a great doctor. I’ve been seeing him for 12 years. He is treating me for pituitary issues.

Oct 15 2021

Review for Dr. Kwaku

Dr. Strain shows compassion for her patients. She was very thorough and listened intently. At each visit she has spent whatever time was needed to explain what information I needed to understand my condition. I would recommend Dr. Strain to anyone that needs her expertise.

Oct 14 2021

Review for Dr. Strain

Location

CHRISTUS Mother Frances Hospital - Tyler

800 E Dawson St, Tyler, TX 75701

Frequently Asked Questions

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Does CHRISTUS Mother Frances Hospital - Tyler score well in safety ratings?