CHRISTUS Mother Frances Hospital - Tyler

80%

Patients that would definitely recommend
10% higher than the national average


CHRISTUS Mother Frances Hospital - Tyler is a medical facility located in Tyler, TX. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Vascular Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Vascular Surgery Award™ (2021, 2020, 2019)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 100 Best Hospitals for Joint Replacement Award™ (2021, 2020)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2021, 2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Bariatric Surgery Excellence Award™ (2019)

Superior clinical outcomes in bariatric (weight loss) surgery

Orthopedic Surgery Excellence Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

4 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

80%

Would definitely recommend
10% higher than the national average

CHRISTUS Mother Frances Hospital - Tyler

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%54%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

CHRISTUS Mother Frances Hospital - Tyler

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%67%73%

Providers

Provider Reviews

I had a blockage in my leg that Dr. Smith repaired. That was 7 years ago but he still sees me every year to test and make sure that everything is still doing okay. He is very professional and easy to talk to. I would highly recommend him.

Oct 21 2020

Review for Dr. Smith

Dr. Gordon and his staff were very friendly, patient, understanding, and efficient! I knew after meeting Dr. Gordon and his staff for the first time, I was in great hands! Best experience ever with a doctor and an office!

Josey Gober Oct 21 2020

Review for Dr. Gordon

Dr Hobbs did my knee replacement on both knees , 3 months apart . I am a nurse for 44 years now . I had a great experience with his care . I feel like a new person .He explained everything about the surgery and rehabilitation . I am able to work part time now ??

Shirley Marsh Oct 19 2020

Review for Dr. Hobbs

Very pleased with Dr Martin & his staff.

Sylvia Burton-McKnight Oct 18 2020

Review for Dr. Martin

Great doctor! Very nice and he answers all questions and will explain everything in a way that you can understand.

Andres & Christie Hinojosa Oct 17 2020

Review for Dr. Ellis

Location

CHRISTUS Mother Frances Hospital - Tyler

800 E Dawson St, Tyler, TX 75701

Frequently Asked Questions

Where is CHRISTUS Mother Frances Hospital - Tyler located?

Has CHRISTUS Mother Frances Hospital - Tyler won any recent awards from Healthgrades?

Does CHRISTUS Mother Frances Hospital - Tyler score well in safety ratings?