CHRISTUS Good Shepherd Medical Center - Marshall

62%

Patients that would definitely recommend
8% lower than the national average


CHRISTUS Good Shepherd Medical Center - Marshall is a medical facility located in Marshall, TX. This hospital has been recognized for Patient Safety Excellence Award™ and Orthopedic Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Orthopedic Surgery Excellence Award™ (2021)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

62%

Would definitely recommend
8% lower than the national average

CHRISTUS Good Shepherd Medical Center - Marshall

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

CHRISTUS Good Shepherd Medical Center - Marshall

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Timely and staff was very efficient. My questions were answered to my satisfaction.

Sarah Bjorklund Oct 23 2020

Review for Dr. Stanley

He is a very knowledgeable and professional person. I recommend him and his office to anyone in need of his services.

Jourdan Oct 21 2020

Review for Dr. Taylor

I just love Dr. Pham. He listens and he takes immediate action if you need anything. He and his staff constantly impress me at every turn.

Oct 19 2020

Review for Dr. Pham

Dr Belo is caring and listens to you as you speak. She has a wonderful personality and so does her staff. I highly recommend her

Oct 19 2020

Review for Dr. Belo

Dr. Gregory was very in depth about my diagnosis and plan of care, very intelligent!

Oct 14 2020

Review for Dr. Gregory

Location

CHRISTUS Good Shepherd Medical Center - Marshall

811 S Washington Ave, Marshall, TX 75670

Frequently Asked Questions

Where is CHRISTUS Good Shepherd Medical Center - Marshall located?

Has CHRISTUS Good Shepherd Medical Center - Marshall won any recent awards from Healthgrades?

Does CHRISTUS Good Shepherd Medical Center - Marshall score well in safety ratings?