CHI St. Luke's Health - Memorial Lufkin

71%

Patients that would definitely recommend
1% higher than the national average


CHI St. Luke's Health - Memorial Lufkin is a medical facility located in Lufkin, TX. This hospital has been recognized for Vascular Surgery Excellence Award™ and America’s 50 Best Hospitals for Vascular Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Vascular Surgery Excellence Award™ (2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

America’s 50 Best Hospitals for Vascular Surgery Award™ (2019)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Death following a serious complication after surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

71%

Would definitely recommend
1% higher than the national average

CHI St. Luke's Health - Memorial Lufkin

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%77%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

CHI St. Luke's Health - Memorial Lufkin

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Dr. McNeil explained the procedure of injecting my L4-L5 very carefully. He answered all of my questions. I felt very comfortable with him doing my procedure. Azalea Orthopedics has very good physicians and nurse practitioners.

Maggi Dodds Jul 20 2021

Review for Dr. McNeil

Dr. Shah is an excellent doctor. Extremely patient. Takes the time to answer questions. She has a wonderful bedside manner.

James Hadella Jul 20 2021

Review for Dr. Shah

Jul 17 2021

Review for Dr. Goytia

Excellent care, highest quality advise patience in listening and understanding issues.

Karyn Jul 16 2021

Review for Dr. Edwards

Very efficient and helpfu Both the doctor and his MA were patient and knowledgeable

Sally Peashock Jul 15 2021

Review for Dr. Kedia

Location

CHI St. Luke's Health - Memorial Lufkin

1201 W Frank Ave, Lufkin, TX 75904

Frequently Asked Questions

Where is CHI St. Luke's Health - Memorial Lufkin located?

Has CHI St. Luke's Health - Memorial Lufkin won any recent awards from Healthgrades?

Does CHI St. Luke's Health - Memorial Lufkin score well in safety ratings?