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Baylor Scott & White Texas Spine & Joint Hospital

Baylor Scott & White Texas Spine & Joint Hospital is a medical facility located in Tyler, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

89%

Patient Experience Rating

17% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2024, 2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™ (2024, 2023, 2022)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Joint Replacement Award™

America’s 100 Best Hospitals for Joint Replacement Award™

2024, 2023, 2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10

14% higher than the national average

89%

Would definitely recommend

17% higher than the national average

Baylor Scott & White Texas Spine & Joint Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%82%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%81%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%85%71%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%64%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%87%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%65%54%

Baylor Scott & White Texas Spine & Joint Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%81%67%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%76%

Providers

Provider Reviews

After an unsuccessful lumbar injection, I complained of greater pain at the followup She said she only allowed 15 minutes for my appt and didn’t have time for something that would probably take 45 minutes. Constantly interrupted my sentences and questions and now I understand why her lobby was...

Aug 13 2024

Review for Dr. Lee

Dr Harper was absolutely wonderful, as was all the staff at the hospital. I was a little skeptical due to the two reviews on this website but google had more reviews so that gave me hope, and I’m glad I used him. He has a great bedside manner. I would highly recommend him. I didn’t feel the...

Heather Aug 12 2024

Review for Dr. Harper

This doctor has helped my wife more than anyone else. She is now pain-free and able to live a normal life. His skills and bedside manner are unparalleled. I would recommend him to anyone; he is truly a blessing.

Mrs. Erin Elizabeth Hillman Jun 25 2024

Review for Dr. Pauza

After a year of constant intense pain, on pain meds and nerve blockers, I was headed for surgery. A friend recommended Dr. Pauza and after hearing his process, thought it might help. I had no problem getting scheduled. The staff we warm and courteous. The procedure (February 2023) was fast and...

Lisa S. Jun 14 2024

Review for Dr. Pauza

Dr. Harmon and his staff are kind, caring and compassionate. That is quaities hard to find in the day. He really care about you pain, is respectful of your problems, offers various options to control your pain. He and his staff are non-judgemental which is rare in Pain Management Clinics these...

Kind, caring and compassionate May 15 2024

Review for Dr. Harmon

Location

Baylor Scott & White Texas Spine & Joint Hospital

1814 Roseland Blvd, Tyler TX 75701

CallDirections

(903) 525-3300

Frequently Asked Questions

Where is Baylor Scott & White Texas Spine & Joint Hospital located?

Baylor Scott & White Texas Spine & Joint Hospital is located at 1814 Roseland Blvd, Tyler, TX 75701. Find other locations and directions on Healthgrades.

Has Baylor Scott & White Texas Spine & Joint Hospital won any recent awards from Healthgrades?

Yes, Baylor Scott & White Texas Spine & Joint Hospital has been awarded with Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and America’s 100 Best Hospitals for Joint Replacement Award™ in the past two years.

Is Baylor Scott & White Texas Spine & Joint Hospital highly rated with patients?

89% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baylor Scott & White Texas Spine & Joint Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Baylor Scott & White Texas Spine & Joint Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Baylor Scott & White Texas Spine & Joint Hospital profile..

How does Baylor Scott & White Texas Spine & Joint Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1814 Roseland Blvd

Tyler, TX 75701

Directions

(903) 525-3300