Ascension Providence

80%

Patients that would definitely recommend
10% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Ascension Providence

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

Ascension Providence

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Dr. Hamilton and his staff were amazing. Had ACDF C-6-7. No issues and was up and back to work in days. Had horrible reaction to pain meds (no fault of the doc) and Christina was a saint as she tried to take X-rays through that experience. Will return if I have other issues.

C. Daughtrey Dec 01 2020

Review for Dr. Hamilton

He is very knowledgeable, thorough, and takes his time every visit.

Nov 29 2020

Review for Dr. Harris

Has no respect for patients time. Arrived early for scheduled appointment, then sat in exam room FOR ONE FULL HOUR left madder than a wet hen. Had records transfered to Dr Stewart with Hillcrest group. Very pleased with the decision.

Nov 19 2020

Review for Dr. Murillo

Dr. Malthesen is an excellent surgeon. He replaced one of my hips and one of my knees. Both surgeries went well and the recoveries were textbook. He is very personable and easy to talk to. I highly recommend. jw aquilla, tx

Nov 17 2020

Review for Dr. Malthesen

I love Dr Okani at TX oncology of the staff at Texas Oncology in Waco. Dr okani TX oncology he's well-educated, he explains everything, and is truly a decent human being.

EVA SLOVAK Nov 10 2020

Review for Dr. Okani

Location

Ascension Providence

6901 Medical Pkwy, Waco, TX 76712

Frequently Asked Questions

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