The Hospital At Westlake Medical Center

74%

Patients that would definitely recommend

4% higher than the national average

The Hospital At Westlake Medical Center in West Lake Hills, TX - Get directions, phone number, research physicians, and compare hospital ratings for The Hospital At Westlake Medical Center on Healthgrades.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Hip fracture following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Better than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

2% higher than the national average

74%

Would definitely recommend

4% higher than the national average

The Hospital At Westlake Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%59%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

The Hospital At Westlake Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%76%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Marsha Spreeuwers Nov 29 2022

Review for Dr. Dodgin

S. K. Nov 23 2022

Review for Dr. Foley

I have been seeing Dr. Job for 13 years, I see him once every year, he is a very good doctor.

Elbert Hart Nov 22 2022

Review for Dr. Jobe

Surgery went better than expected and the healing process is going great as well. I highly recommend Dr. Kessler as a heart surgeon.

B PECK Nov 22 2022

Review for Dr. Kessler

T Vega Nov 21 2022

Review for Dr. Heinrich

Location

The Hospital At Westlake Medical Center

5656 Bee Caves Rd, West Lake Hills TX 78746

CallDirections

(512) 327-0000

Frequently Asked Questions

Where is The Hospital At Westlake Medical Center located?

Has The Hospital At Westlake Medical Center won any recent awards from Healthgrades?

Is The Hospital At Westlake Medical Center highly rated with patients?

Contact Us

5656 Bee Caves Rd

West Lake Hills, TX 78746

Directions

(512) 327-0000