St. David's North Austin Medical Center

79%

Patients that would definitely recommend
9% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Gynecologic Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in gynecological surgery

Labor and Delivery Excellence Award™ (2019, 2018)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2019, 2018)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

79%

Would definitely recommend
9% higher than the national average

St. David's North Austin Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

St. David's North Austin Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%57%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

He's a great doctor and listens to what I have to say and tells me if I am wrong and then corrects me if I have misunderstood something. He explains it to where I understand.

Jul 11 2020

Review for Dr. Mares

Both Dr Gammon and JoAnna are second to none. I have been with them a number of years and each visit is thorough and to the point. They are the most outstanding cardiology team in Austin.

Oscar Gonzalez Jul 09 2020

Review for Dr. Gammon

Dr. Moore is always wonderful! She has seen my daughter from the time she was born and she's almost 2, and my seven year old son. Always friendly, happy to answer questions, and makes the kiddos feel special. We have seen 3 other pediatricians before her, and she is by far the best.

Amber Garcia Jul 08 2020

Review for Dr. Moore

Juliana Jul 08 2020

Review for Dr. Truitt

Claudiane Ressling Jul 08 2020

Review for Dr. de Haro

Dr. Elton has been providing care for our son for about 3 years now. She seems to pay attention to what our needs are and offering suggestions and has his best interest in mind. We enjoy Dr. Elton

Meg Bee Jul 07 2020

Review for Dr. Elton

she was very straight forward and kept me informed

Jul 07 2020

Review for Dr. Kueck

Failed to correct origional problem. Penetrated dura and did not repair causing leak of CSP resulting in incredible pain

John Palmer Jul 07 2020

Review for Dr. Patel

Jul 06 2020

Review for Dr. Gorrebeeck

Dr. Burkhardt is an exceptionally good physician. I have been cared for by many physicians and I am one myself and he is at the top of my list. His office is clean, modern, and well organized. The staff are all pleasant and skilled.

John N Livesay Jul 06 2020

Review for Dr. Burkhardt

Excellent doctor. Friendly, caring and skilled. Couldn’t ask for better

Brian Whelan Jul 06 2020

Review for Dr. Buzad

Jul 05 2020

Review for Dr. Bergin-Nader

I love Dr. Neitsch! I use to see her years ago but she had moved away. She listens to her patients and is very honest in her assessments. She takes time with her patients. I’m so happy she is back!

Nichole Bustos Jul 05 2020

Review for Dr. Neitsch

Patricia Saathoff Jul 04 2020

Review for Dr. Chauhan

Absolutely love her ! She was my doctor with all 3 of my Pregnancies and I must say she is this best ! Thanks for everything !

Chaynel Lane Jul 03 2020

Review for Dr. Truitt

Dr. Otero and his team are the best. Great Cardiologist! Thanks for everything.

Bruce Schluderman Jul 03 2020

Review for Dr. Otero

Dr Markus is smart, efficient and kind. I went to him for a very embarrassing but painful issue. He put me completely at ease, explained everything to me, and took great care of me. Wonder man. Terrific doctor.

Shrader T. Jul 02 2020

Review for Dr. Markus

I have had a very positive experience with Dr. Gotvald's office. He is a very competent, knowledgable physician. I would highly recommend him. He also has a friendly, helpful and kind office staff.

Karen Lenaburg Jul 02 2020

Review for Dr. Gotvald

very responsive with the COVID 19 issues as well.

Michael C. Jul 02 2020

Review for Dr. Cunningham

I appreciated his honesty about what I was facing with my surgery. He is very professional yet kind and caring. I felt safe having Dr. Sanchez operate on me. I liked that he told me about his experience, the number of procedures he had done. I had no concerns or fears putting my life in his hands.

Pamela Reid Jul 02 2020

Review for Dr. Sanchez

The face time Dr visit was very friendly helpful it took care of my problem thank you Dr Neitsch

Mike Salazar Jul 01 2020

Review for Dr. Neitsch

I am always treated well during my visits. Dr. Gilbert is very professional.

Wayne Jul 01 2020

Review for Dr. Gilbert

Easy to set up appointments, Great staff and excellent care.

Steve Willis Jun 30 2020

Review for Dr. Swett

Paul Jun 30 2020

Review for Dr. Lewitton

Dr. Petropoulos is very attentive and assertive as well as very patient with my kids! We love her and her team!

Jun 30 2020

Review for Dr. Petropoulos

Rich W Jun 30 2020

Review for Dr. Vasudevan

Ben Jun 30 2020

Review for Dr. Fox

Fred E. Davis Jun 29 2020

Review for Dr. Zidar

Define rly Great doctor

Mike Vandervort Jun 29 2020

Review for Dr. Kessler

Dr. Swett is great. He takes the time to listen to his patients.

Jun 29 2020

Review for Dr. Swett

Dr. Al-Ahmad and his PA have provided me with excellent care for over two years. I have great confidence in their knowledge, expertise, and professionalism. Everyone at the TCA office is friendly and efficient. Appointments are almost on time.

Sandra M. Jun 28 2020

Review for Dr. Al-Ahmad

Excellent visit. We have a plan. The PA took time to explain all and conferred withDr Z.

Conreda Tande Jun 28 2020

Review for Dr. Zagrodzky

Dr.Lewitton is one of the most gracious and humble doctors I have ever met. He does a phenomenal service for my mother. She feels so content with him.

Toni Holder Jun 27 2020

Review for Dr. Lewitton

From the moment they opened the door until I walkedvvout EVERYONE was WONDERFUL. All were pleasant,helpful and genuinely concerned that my comfort level was met!

Bird Jun 27 2020

Review for Dr. Swett

Dr. McLeod was very friendly. She took time to speak with me about my concerns and answer my questions. She seemed genuinely concerned about my needs.

Carol D’Rubio Jun 27 2020

Review for Dr. MacLeod

Lindsay W. Jun 27 2020

Review for Dr. Holzman

Andrew Rochstein Jun 26 2020

Review for Dr. Loftus

Yes, I would recommend Dr. Gammon to my family and friends.

Jun 25 2020

Review for Dr. Gammon

I feel very comfortable during this Covid 19 going to their office for my appts. They have the safety protocol down. I've been going there for years and have been treated very well.

Jun 25 2020

Review for Dr. Shimkus

Dr. Nguyen was very nice and informative. The office staff were friendly. Wait time was minimal.

Jun 25 2020

Review for Dr. Nguyen

Jun 25 2020

Review for Dr. Paxton

Marilyn Neely Jun 25 2020

Review for Dr. Lough

Great service, very organized and efficient staff. Entire team is knowledgeable and professional. Procedure went well and follow up procedure was handled timely and professionally.

Keith W Jun 25 2020

Review for Dr. Slaughter

Wonderful Doctor.She always makes sure my children has what they needs.She goes above and beyond .Our family loves her.

S.House Jun 25 2020

Review for Dr. Elton

Dr Goldberg is very pleasant, professional and thorough. He is patient and spends a lot of time with you answering all questions. I had knee replacement two weeks ago and things are improving dramatically. His staff is also professional and pleasant to work with.

R Russell Jun 24 2020

Review for Dr. Goldberg

Great safety Covid- 19 protocols for patients. Dr. Shimkus is a great doctor, he answers all your questions .

Juana Maria Martinez de Duran Jun 24 2020

Review for Dr. Shimkus

Dr. Elton has cared for our son, Thomas, for a year, and she has been thorough, loving, and focused on making sure Thomas has the care he needs. She has brought us so much comfort and peace and has aided significantly his developmental progress. We highly recommend Dr. Elton!

Jun 24 2020

Review for Dr. Elton

Beverly Hamilton Jun 23 2020

Review for Dr. de Haro

Sharon M Schweitzer Jun 23 2020

Review for Dr. Mukai

I have been seen doctor horn from the begging of my pregnancy she has been so great always answers any question you may have there staff is also great they are all very sweet

Jun 23 2020

Review for Dr. Horton

I receive ultra sound guided injections for lower back pain from Dr. Bunch. Dr. Bunch and Angel take really good care of me and I appreciate them both for being so thorough with my care and keeping me informed.

Jun 23 2020

Review for Dr. Bunch

Very professional and friendly. No waiting

Ron Dodd Jun 23 2020

Review for Dr. Danney

They got my despite being late. Very friendly, professional and helpful.

Karen Richards Jun 23 2020

Review for Dr. Smoot

Dr. Ordonez is simply the best. Knowledgeable, professional, caring and friendly. Gets to the root cause of one's problem and takes action as needed. She takes whatever time is needed with you. Always a good experience with Dr. "O." We recommend her highly.

Herb H. in Cedar Park Jun 23 2020

Review for Dr. Ordonez-Sanchez

Patrick_E Jun 23 2020

Review for Dr. Mukai

Dana Liburdi Jun 23 2020

Review for Dr. Crawford

Jun 23 2020

Review for Dr. Neitsch

She is very down to earth and immediately makes you feel comfortable. I absolutely love her and her office staff!

Diana Ernest Jun 23 2020

Review for Dr. Neyman

The surgery went smoothly and so far the recovery period is on schedule with no complications.

Fred Brinkley Jun 23 2020

Review for Dr. Goldberg

Excellent outcomes, well thought out process

Phil Jun 22 2020

Review for Dr. Goldberg

Excellent as always. Listens closely and then suggests solid solutions for my concerns.

Dr. Swett. The BEST Jun 22 2020

Review for Dr. Swett

Visited doctor to determine if ablation would be good to eliminate A-fib.

Jun 22 2020

Review for Dr. Al-Ahmad

I like Dr Canby because he ALWAYS takes time to answer my questions and to explain the mechanism of my medications. He fully explains all procedures.

Jun 21 2020

Review for Dr. Canby

Cassandra Bursey Jun 21 2020

Review for Dr. Chafizadeh

Jun 20 2020

Review for Dr. Dewan

Jun 20 2020

Review for Dr. Garza

The staff and doctors have been great to work with, they are courteous and professional all of the time. I would recommend Austin Heart to anyone who have Cardiac problems. My father(98 yrs old) and myself (72 yrs old) have both been treated by Austin Heart.

Danny Osterhout Jun 19 2020

Review for Dr. Gallagher

Very one was caring. Dr. Downie was pleasant and not hurried.

Jun 19 2020

Review for Dr. Downie

My visit went as quickly but thoroughly as anybody could ask for. Thank you.

Jun 19 2020

Review for Dr. Swett

Dr Sweat is very thorough with his patients. He is quite personable while maintaining a professional approach. I am comfortable asking any questions I might have. I would highly recommend him.

Penny Miller Jun 19 2020

Review for Dr. Swett

At my new patient consult I gained a lot of confidence in Dr Grad. I’m so glad to have been referred to him by my electrophysiologist. He’s easy to talk to and listens and speaks to you so you clearly understand the situation at hand.

Julie Lee Jun 19 2020

Review for Dr. Grad

Dr. Kerendi is a top-notch heart surgeon. He performed a triple by-pass on me and everything went exceptionally well. His work is widely respected and he can be counted on before, during, and after surgery.

Jon M Roberts Jun 19 2020

Review for Dr. Kerendi

Dr. Labiner is very patient and expert on what she do. She did answer all of our questions and flexible to see my daughter asap.

Iqbal Simjee Jun 19 2020

Review for Dr. Labiner

Dr. Garcia was AWESOME! She was attentive, personable and made me feel very comfortable. She was also very patient with all of my questions and took the time to answer thoroughly. The staff was great, as well!

MC Jun 19 2020

Review for Dr. Garcia

Felice Ford Jun 18 2020

Review for Dr. Gutierrez-Schieffer

Dr. Gallagher is extremely knowledgeable in his field, and he cares about his patients. I’ve seen him only once thus far, but he has already gained my trust. And that’s important!

Ernest E. Cueni Jun 18 2020

Review for Dr. Gallagher

Dr. Godell won't see patients that come from other area doctors, which seems really shady. Moved to the area from Austin and was looking for a doctor closer.

Jun 18 2020

Review for Dr. Godell

Very kind and thoughtful. Listens to concerns and addresses them in a caring way. Excellent work on surgery.

Ka thryn Ryle Jun 18 2020

Review for Dr. Victor

VERY PROFESSIONAL STAFF.DR LISTEN TO YOU AND EXPLAIN EVERYTHING.EXCELLENT PROFESSIONALS

Jun 17 2020

Review for Dr. Venegoni

I highly recommend Dr. Loftus and his team. I have been in pain for years and in a matter of 6 months I'm pain free. He is very knowledgeable and very professional. I only wish I would have done it earlier. Thank you team!

Tyler M Jun 17 2020

Review for Dr. Loftus

He did my quadruple bypass surgery. He explained everything to my wife and me and did an amazing job.

Walter Minkel Jun 17 2020

Review for Dr. Kerendi

Irma McCaffrey Jun 17 2020

Review for Dr. Downie

Alana Jun 17 2020

Review for Dr. Wang

Dr. Hewitt is thorough and easy to talk to. I am happy to have found her.

Jan E. Jun 17 2020

Review for Dr. Hewitt

My experience with Dr. Bailey and staff has been great. Office visit was very timely, staff friendly and professional. Would highly recommend Dr . Bailey.

Bob Dickson Jun 16 2020

Review for Dr. Bailey

Dr Zidar is a great Doctor, I have been seeing him for several years and I highly recommend him for Cardiovascular needs.

Kris Murthy Jun 16 2020

Review for Dr. Zidar

Jun 16 2020

Review for Dr. Tiblier

Carol Kothmann Jun 16 2020

Review for Dr. Gallagher

Chuck Bard Jun 15 2020

Review for Dr. Swett

Jun 15 2020

Review for Dr. Rose

Rachel Thompson Jun 15 2020

Review for Dr. Horton

Dr. Singh was extremely knowledgeable and compassionate during a very challenging time in our fertility journey. I would recommend him to anyone needing advanced pregnancy care.

Jun 15 2020

Review for Dr. Singh

Excellent care. Staff was very pleasant. They explained everything clearly in laymen's term. All around pleasant experience.

Martha Railey Jun 14 2020

Review for Dr. Chafizadeh

Dr. Lewitton and staff are professional, courteous and informative. I never feel rushed and all my questions are answered in terms I can understand!

Jun 14 2020

Review for Dr. Lewitton

Always treated with respect. Dr Al Ahmad always takes the time to answer my questions or concerns. He explains in terms that I understand. He is the best!

Sue Patrick Jun 14 2020

Review for Dr. Al-Ahmad

Steph B Jun 14 2020

Review for Dr. Venegoni

Location

St. David's North Austin Medical Center

12221 N Mo Pac Expy, Austin, TX 78758