Seton Northwest Hospital

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Seton Northwest Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Seton Northwest Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Amazing, she is very informative, professional, and caring. Her staff is also. Highly recommend her.

Jul 14 2020

Review for Dr. Bhatt

I think that Dr.Rodriguez was utmost to the point doctor. He answered my questions regarding my options and was very sincere in the response's, which made my decision very likely to try the direction in which he spoke to me about. Really comfortable with this doctor to do my procedure...

Charles J. J. Schmidt Jul 14 2020

Review for Dr. Rodriguez

Rebecca Radtke Jul 13 2020

Review for Dr. Gammon

Judy M Shipp Jul 13 2020

Review for Dr. Abrams

Pamela Murphy Jul 13 2020

Review for Dr. Abrams

Truly listened and cared about you as an individual.

Jul 11 2020

Review for Dr. Ekery

Excellent and caring staff who treat me like family. Dr. Frank is personable, understanding, and listens to all of my concerns/worries. He takes his time with me and looks at every possible treatment carefully before deciding which is best for me.

Karen Smith Jul 11 2020

Review for Dr. Frank

Patient for six years. I go in twice a year for a full-body skin cancer scan, and Dr. Bhatt has caught several types of cancers, including a melanoma, at an early, treatable stage. She’s extremely calm and intelligent and never rushes the visit.

Dan Jul 10 2020

Review for Dr. Bhatt

My initial consultation went well from the beginning to the end. Was reluctant to make an appointment, but I’m glad I did. Dr Wetherold is an excellent physician and staff is patient and kind.

Jul 10 2020

Review for Dr. Wetherold

Very personable. Seemed like he cared about his patients.

Jul 10 2020

Review for Dr. Frank

Both Dr Gammon and JoAnna are second to none. I have been with them a number of years and each visit is thorough and to the point. They are the most outstanding cardiology team in Austin.

Oscar Gonzalez Jul 09 2020

Review for Dr. Gammon

Dr Bhatt and all of her staff have been excellent. She is knowledgeable and seems to care very much for her patients.

Jul 06 2020

Review for Dr. Bhatt

I am a new patient of Dr. Ekery. I have now had two appointments and am most impressed with Dr. Ekery and her staff. She has taken adequate time to explain the recommended course of treatment and to answer my questions fully and completely.

Jul 03 2020

Review for Dr. Ekery

Very good experience. I highly recommend her.

Jul 02 2020

Review for Dr. Bhatt

Carroll Axton Jun 29 2020

Review for Dr. Wetherold

I made new patient appt for my 92 yr old father. Problem with toenail appeared infected. Only had to wait 4 days for visit. All treatment options explained clearly. Very cordial staff. Highly recommend Dr. McSpadden

Jun 28 2020

Review for Dr. McSpadden

I am so grateful for doctor Kelley for helping me with the pain and stiffness I was having in my hand. I can now play piano again!

R Chavez Jun 28 2020

Review for Dr. Kelley

Dr. Wetherold is friendly, thorough, intelligent, and professional. She answers questions and takes the time to explain things well. She's personable and caring and I'm very happy to have her as my cardiologist.

Dave T. Jun 27 2020

Review for Dr. Wetherold

Doris Brettlock Jun 26 2020

Review for Dr. Buckingham

Dr. McSpadden is great. Would highly recommend.

Jun 26 2020

Review for Dr. McSpadden

Yes, I would recommend Dr. Gammon to my family and friends.

Jun 25 2020

Review for Dr. Gammon

Dale Clark Jun 24 2020

Review for Dr. Rodriguez

Very productive. I received a shot to ease my pain.

Jun 24 2020

Review for Dr. Foster

Robert Duce Jun 23 2020

Review for Dr. Abrams

I

Jun 23 2020

Review for Dr. Laverty

Jun 23 2020

Review for Dr. Stewart

Very professional and friendly. No waiting

Ron Dodd Jun 23 2020

Review for Dr. Danney

Dr Logan, is a very knowledgeable professional. I look forward to his care for my knees.

Jun 23 2020

Review for Dr. Logan

They got my despite being late. Very friendly, professional and helpful.

Karen Richards Jun 23 2020

Review for Dr. Smoot

Dana Liburdi Jun 23 2020

Review for Dr. Crawford

Dr. Abrams has been my cardiologist for 22 years. He is personable, professional, and knowledgeable about my medical situation. I never feel rushed during my appointment. I trust him implicitly with my health situation.

Leilani D Clark Jun 22 2020

Review for Dr. Abrams

I made a mistake in my rating of Dr. Ekery. I was signed as TR, MD. and my note is dated june 22. I meant to rate her five star and not three star. That was an errorwheni did my review of the evaluation . She is excellent. TR, MD

TR, MD Jun 22 2020

Review for Dr. Ekery

I saw Dr. Ekery’s medical assistant and when my EKG was done, Dr. Ekery came in.

Lynne Anderson Jun 21 2020

Review for Dr. Ekery

Natalie C Jun 20 2020

Review for Dr. Potter

very quick and efficacy

thierry amisse Jun 20 2020

Review for Dr. Goswami

Dr Ekery is a wonderful doctor. She takes her time to get to know her patients and she has an amazing memory. Several of my family members also go to her and she often asks about them at my visits. I have never felt rushed through an appointment.

Debbie C Jun 18 2020

Review for Dr. Ekery

Very professional, kind, and informative.

Jun 18 2020

Review for Dr. Bhatt

Dr Bhatt is efficient and thorough. She repeated what I said I wanted to do for my skin care, asked a question or 2 and then, agreed with my plan.

Jun 17 2020

Review for Dr. Bhatt

Three month follow up visit. Office and staff carefully observing COVID protocols. Visit with Dr. Abrams went very well.

R. Hefty Jun 16 2020

Review for Dr. Abrams

Everyone was courteous and helpful. The doctor was very thorough and explained the strategy and reasoning for each treatment.

Jun 15 2020

Review for Dr. Goswami

K N Jun 15 2020

Review for Dr. Goswami

??

Jun 13 2020

Review for Dr. Aterno

P C Hanes Jun 12 2020

Review for Dr. Logan

Jun 12 2020

Review for Dr. Miller

Professional and gave me great options that other dermatologists had not provided.

Jun 11 2020

Review for Dr. Bhatt

Dr. Bhatt Is professional and offers ideas and suggestions to accommodate your individual situation. I think she is knowledgeable and seems to care very much for her patients.

Jun 11 2020

Review for Dr. Bhatt

Dr. Goswami has been my cardiologist for several years. He is very fast, efficient, and professional. I would recommend him and his staff to anyone.

Henry Beutelman Jun 09 2020

Review for Dr. Goswami

Treat me like family

John Spindler Jun 09 2020

Review for Dr. Smoot

He is a good doctor and listens to your concerns. Really happy with his services.

Ori Forbes Jun 05 2020

Review for Dr. Logan

Dr. Laverty did an amazing job getting me healed up. I can’t thank you enough!

Chase Bearden Jun 05 2020

Review for Dr. Laverty

Great Dc and Surgen. Highly recomend

GREG Jun 05 2020

Review for Dr. Smoot

I was very impressed with Dr Foster. He treated me with respect and I believe he knows what he’s talking about. I am entrusting my care to him.

Barbara Ellis Jun 05 2020

Review for Dr. Foster

Suzi Jun 05 2020

Review for Dr. Kilbride

My recent visit at the around Rock, Texas location was a new issue after an excellent ankle repair of a double fractured ankle about a year and a half ago in the past. Dr Earl Kilbride quickly diagnosed the issue and began with the least invasive approach which I appreciated.

Livingandlearning Jun 04 2020

Review for Dr. Kilbride

Jimmy Carter Jun 04 2020

Review for Dr. McDonald

First time visit with Dr Abrams, was very pleased with my office visit. He made me feel very comfortable and less stressed regarding my health condition. Would highly recommend to my family and friends.

Mary Alvarado Jun 03 2020

Review for Dr. Abrams

From my first appointment I had full confidence in Dr. Rodriguez. He was very attentive to my pain and discomfort as we discussed all options.

Jun 02 2020

Review for Dr. Rodriguez

Tressie Jun 01 2020

Review for Dr. Frank

Absolutely no help regarding my terribly achy wrist, although he was eager to write the prescription for an anti-inflammatory so he could charge me $134.00 and send me out the door! Total waste of my time and money!

Jun 01 2020

Review for Dr. Stewart

Janet Hestand Jun 01 2020

Review for Dr. Morris

May 31 2020

Review for Dr. Lucid

May 31 2020

Review for Dr. Lucid

M. Wimer May 30 2020

Review for Dr. Frank

Totally professional and attentive will take what ever time is necessary in your personal care.

Eric May 30 2020

Review for Dr. Frank

Dr. Frank was very professional and personable. He was knowledgeable and a good listener who asked good questions.

Ann Pennington May 30 2020

Review for Dr. Frank

I used telehealth for the first time. The office personnel walked me through it ahead of the appointment time. It was a good way to interact as my husband is 82 years old and has a heart condition. I don’t want to take any viruses home to him.

May 29 2020

Review for Dr. Frank

Dr. Hurt and his staff are great! Excellent care and results for knee surgery.

May 29 2020

Review for Dr. Hurt

Dr. Byatt was very pleasant and gave me the most thorough exam I’ve had to date.

William Hamm May 29 2020

Review for Dr. Bhatt

Shelly Mc. May 27 2020

Review for Dr. Miller

May 27 2020

Review for Dr. Gammon

He listens to what you have to say. Not many doctors do that. He's down to earth and treats patients like people, not like a chart number.

May 26 2020

Review for Dr. Kelley

I absolutely love Dr. Chalasani! She is very sweet. Takes her time explaining everything. And has never been in a rush. She is also very knowledgeable and understanding wirh my concerns.

Jennifer Lorenzo May 25 2020

Review for Dr. Chalasani

Dr. Wetherold is kind, compassionate and thorough. She is an excellent listener and diagnostician. I was stressed during my most recent visit and her calm manner helped me to relax.

Lauraine Rose May 25 2020

Review for Dr. Wetherold

Dr. Kilbride listened to my needs and I felt extremely confident with his care.

Linda Childress May 22 2020

Review for Dr. Kilbride

I would highly recommend Dr Hurt. I am pleased with my knee surgery & the time he spent with me. He made sure I understood exactly was going to be done & recovery. Very pleasant staff & was glad he has an office in Marble Falls.

May 22 2020

Review for Dr. Hurt

Dr Smoot was amazing! He worked me into his schedule between surgeries to evaluate my foot injury! He was kind and knowledgeable! As a health care provider myself, I really appreciated his ability to see me on an emergency basis! I would highly recommend Dr Smoot.

Lori H May 22 2020

Review for Dr. Smoot

Dr. Willis was great! He is very experienced and you can tell he knows what he is doing. He is a very nice guy and has been amazing to me for multiple procedures.

May 22 2020

Review for Dr. Willis

Very kind and professional staff and Doctor Bhatt was awesome. I was a tad bit grumpy upon arrival and due to the staff being so great I left in a good mood.

Jacqueline Mahler May 22 2020

Review for Dr. Bhatt

Dr. David Abrams at Austin Heart has been my cardiologist for almost 20 years and has treated me thru numerous heart issues. Always patient and thorough. I highly recommend him and Austin Heart.

Ron Dodd May 21 2020

Review for Dr. Abrams

Darren Roush May 21 2020

Review for Dr. Rodriguez

Dr. Logan is very professional. I would definitely recommend him to family and friends. Everyone is very nice, helpful and professional.

JANICE MOORE May 21 2020

Review for Dr. Logan

Professional staff and experienced physician!

Yvette Griffith May 21 2020

Review for Dr. Kilbride

Bill McAnn May 21 2020

Review for Dr. Logan

May 21 2020

Review for Dr. Danney

Robert S May 19 2020

Review for Dr. Bhatt

He was direct and to the point exactly as I prefer. Thanks for taking care of me.

Patricia Thrasher May 17 2020

Review for Dr. Danney

The staff and Dr Bhatt were so friendly and professional during these Covid times. Dr Bhatt truly seems to care about her patients!!! I recommend her to anyone who needs a great dermatologist!

Andrea L. May 16 2020

Review for Dr. Bhatt

Dr Bhatt is an excellent physician. Caring and intelligent.

Kristin Bell MD May 14 2020

Review for Dr. Bhatt

Debbie Sneed May 14 2020

Review for Dr. Bhatt

NHealey May 13 2020

Review for Dr. Lucid

He has been my Dr since 2001. He knows what works for me what helps with the pain. He is very caring, compassionate, overall wonderful doctor. I do not want any other doctor besides him. Id rather suffer and deal with my pain than see another doctor. Best Pain Management Doctor in Austin Area.

Bobbie Chadwick May 09 2020

Review for Dr. Wills

CK May 09 2020

Review for Dr. Fisher

Refer to my prior comments but here are a few of them: He was caring, friendly, knowledgeable, easy to talk to, & came highly recommended from prior patients, including my husband. This was my first visit & I scheduled a colonoscopy with him here in Georgetown.

Dianna Rivers May 06 2020

Review for Dr. Frank

Dr Foster very attentive and thorough. Provides all options and prognosis. One of the Best Dr's I've seen even when it's not so good news.

Paul May 06 2020

Review for Dr. Foster

I was very impressed with the staff and the doctor. Especially during these odd covid-19 times. Very friendly, professional, and excellent service provided.

Judy Rothpletz May 06 2020

Review for Dr. Loeb

Had a great visit with Dr. Loeb. He is efficient and very informative. We agreed on a plan of action, starting with the least invasive and moving on only if necessary. He has a great manner and I felt very comfortable with him and his treatment plan. Very pleased I found him.

May 06 2020

Review for Dr. Loeb

Location

Seton Northwest Hospital

11113 Research Blvd, Austin, TX 78759