Northwest Hills Surgical Hospital

82%

Patients that would definitely recommend
12% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

10 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
86%

Patients who gave a rating of 9 or 10
17% higher than the national average

82%

Would definitely recommend
12% higher than the national average

Northwest Hills Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%86%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%76%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%67%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%83%66%

Northwest Hills Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

The staff Dr. Marquis are exceptional. The most pleasant visit at a Dr.s office ever.

Nancci Sep 23 2021

Review for Dr. Marquis

Friendly and efficient staff. Dr. Amis is engaging, listens, attentive, provides options and engages in a patient provider driven plan of care. Though a surgeon, his recommendations also include more conservative modalities which thus far have been of benefit.

Sep 23 2021

Review for Dr. Amis

Celia B. Sep 23 2021

Review for Dr. Marquis

Fantastic “bedside” manner! Kept my visit light while still providing more insight and understanding about my condition than 3 other doctors. I left comfortable with the next steps and self-care.

Sep 12 2021

Review for Dr. Smith

Completely satisfying visit. Dr. Amis made my broken bone in dominant right hand a much more simple and manageable issue than I could have hoped for. Great demeanor and communicator. A-plus experience.

Cora Quinn Sep 05 2021

Review for Dr. Amis

Location

Northwest Hills Surgical Hospital

6818 Austin Center Blvd, Austin, TX 78731

Frequently Asked Questions

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