Northwest Hills Surgical Hospital

86%

Patients that would definitely recommend
16% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

10 ratings were as expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10
20% higher than the national average

86%

Would definitely recommend
16% higher than the national average

Northwest Hills Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%76%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%62%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%86%66%

Northwest Hills Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

Jul 30 2020

Review for Dr. Sharma

Dr. Amis may be the best hand surgeon going. I have had an issue with one of my fingers on my right hand since I injured it when I was a veteran during the Vietnam War. I have seen many physicians since and nothing worked. My Rt hand and finger are now working like a champ! Thank you very much!!!

HFC111 Jul 23 2020

Review for Dr. Amis

Mia Carameros Jul 23 2020

Review for Dr. Sharma

Tom T (Lakeway TX) Jul 18 2020

Review for Dr. Stancey

I;m a new patient with Dr. Amis, and am very happy with his professional service as well as focusing on care that is completely structured around my needs, and quality of life. I highly recommend Dr. Amis.

Pete Mateo Jul 16 2020

Review for Dr. Amis

Tammy Jul 16 2020

Review for Dr. Onan

Dr. Amis took the time to explain the mechanics of my joint issue and diagnosis. He was both friendly and efficient! One day after my cortisone injections and feeling better already!

Jul 14 2020

Review for Dr. Amis

I have been seeing DR Onan for several years for different types of injuries. Every time he has improved my quality of life. Very open and honest gives you your options and recommendations then let's you decide. My confidence in him is off the charts.

Jul 14 2020

Review for Dr. Onan

A very good listener and explainer. He gave me good recommendations for follow up treatments.

Jul 14 2020

Review for Dr. Smith

Excellent

Jul 11 2020

Review for Dr. Loftus

PLEASE let me know if you find Dr Mansour!!!! She's helped me with lots of issues and I need to find her for my esophagus! I'm really at a loss

gailpitchford@yahoo.com Jul 11 2020

Review for Dr. Mansour

Dr Amis did surgery on my arm. He is attentive, caring, knowledgeable.

Judy Scholl Jul 06 2020

Review for Dr. Amis

Kenneth Leggs Jul 04 2020

Review for Dr. Onan

3 month checkup after surgery. Very professional.

Jun 27 2020

Review for Dr. Smith

Lindsay W. Jun 27 2020

Review for Dr. Holzman

Andrew Rochstein Jun 26 2020

Review for Dr. Loftus

Very professional and knowledgeable. Explains your situation in terms that are understood . I highly recommend Dr Amis . Everyone I came into contact with had an attitude of wanting to help you.

Theodore Rhodes Jun 20 2020

Review for Dr. Amis

I highly recommend Dr. Loftus and his team. I have been in pain for years and in a matter of 6 months I'm pain free. He is very knowledgeable and very professional. I only wish I would have done it earlier. Thank you team!

Tyler M Jun 17 2020

Review for Dr. Loftus

Jun 16 2020

Review for Dr. Tiblier

Dr. Loftus is excellent. He explains everything completely and great communication skills. His staff is very attentive and welcoming. I wouldn’t go anywhere else.

Jun 12 2020

Review for Dr. Loftus

G. Riendl Jun 05 2020

Review for Dr. Smith

Jun 04 2020

Review for Dr. Onan

Untalan, Jun 04 2020

Review for Dr. Loftus

May 30 2020

Review for Dr. Holzman

Dr. Apple created my AVFistula in preparation for dialysis. He was thorough in explain possibilities and in listening to my concerns. Surgery was quick and well done. Follow up was done in a concerned and caring manner.

Skip Sherrill May 23 2020

Review for Dr. Apple

Dr Amis is definitely the absolute very best and at the highest plateau of his profession and field. I would not even consider using any other hand-surgeon/specialist.

Mike Bell May 22 2020

Review for Dr. Amis

May 20 2020

Review for Dr. Mosier

I have seen Dr. Amis twice now. He was very informative about my condition. Clearly explain my issue and how we can resolve it. Friendly staff! Clean environment!

Felicia C May 19 2020

Review for Dr. Amis

Dan Saunders May 15 2020

Review for Dr. Onan

R. D. Childers May 14 2020

Review for Dr. Mansour

Dr Sharma is the best doctor. He explains what needs to be done and does just that. He is very knowledgeable and is capable of explaining himself to his patients.

May 13 2020

Review for Dr. Sharma

Bryan Holcomb Apr 28 2020

Review for Dr. Onan

Lana Childs Apr 24 2020

Review for Dr. Loftus

he was thorough, logical, helpful and personable

Emily Apr 22 2020

Review for Dr. Sharma

I have seen several doctors. Dr Onan was compassionate and listened to what I was telling him. He was very personable, and he was able to tell me exactly what to expect. I would recommend him to anyone that needs spinal surgery.

mcdirect Apr 16 2020

Review for Dr. Onan

Dr. Loftus was awesome. I received excellent care and am very satisfied. The staff were all friendly and professional and I would certainly recommend Dr. Loftus to anyone needing surgery.

Apr 15 2020

Review for Dr. Loftus

Dr AMIS is a great doctor . Skilled, a great communicator and discusses all options for treatment. I highly recommend him.

Paula F Apr 15 2020

Review for Dr. Amis

muffin Apr 05 2020

Review for Dr. Loftus

Terrible decision making and bedside manner, lacks compassion, uncaring attitude. Inappropriate comments. Time for her to retire.

Stacy Mar 31 2020

Review for Dr. Martinez

Dr. Mosier Mar 29 2020

Review for Dr. Mosier

Dr. Lotus is a great physician. He is dedicated to his work and providing the best options to his patients. He is upfront and honest with you. My 3 surgeries went very well. I recommend him for anyone. If you are looking for a neurological surgeon Dr. Loftus and his team are top notch.

Thomakata S Turner Mar 27 2020

Review for Dr. Loftus

I have been a patient for over 5 years when Dr Loftus did a fusion. He and his staff are very pleasant and Dr Loftus is very thorough. He explained options and I continue care for an ongoing issue. I have trusted him and will continue to do so.

Mar 27 2020

Review for Dr. Loftus

Dr Nancy Daley Mar 25 2020

Review for Dr. Sharma

Dr. Loftus and his staff were very kind and helped my 84 year old mom through her neck surgery. She is back to her active self again and is so happy. It’s a miracle what Dr. Loftus was able to do. Thank you for everything especially your kindness.

Angela Parkhill Mar 21 2020

Review for Dr. Loftus

Dr Saxon performed my face & neck lift. She did a wonderful job & I’m very pleased. I have & will Refer my friends to her. Beautiful person & sincere. Her staff are a compliment to her business.

Mar 21 2020

Review for Dr. Saxon

Wonderful staff and Dr Loftus is the best ever

Michele K Schultz Mar 20 2020

Review for Dr. Loftus

Dr. Smith and his team are so efficient and profesional. They are Awesome!!

Gisselle Mar 20 2020

Review for Dr. Smith

Leroy Mar 18 2020

Review for Dr. Loftus

Mar 18 2020

Review for Dr. Amis

Anita Barrett Mar 17 2020

Review for Dr. Smith

Elizabeth Moran Mar 13 2020

Review for Dr. Sharma

Dr Mansour is very smart, caring, and will listen to you. My first colonoscopy was with her, and she made me feel comfortable and safe. Her staff is also friendly and understanding to your needs.

Katie L Mar 12 2020

Review for Dr. Mansour

Mar 12 2020

Review for Dr. Sharma

Chuck Kerrigan Mar 11 2020

Review for Dr. Smith

Dr. Mosier and his staff are amazing. They care about their patients and make you feel special. Dr. Mosier does amazing work and I couldn’t be happier with the results. I can’t recommend them enough! You will it regret going to see him.

Lisa Cini Mar 05 2020

Review for Dr. Mosier

Follow up from 3rd back k surgery.

Feb 28 2020

Review for Dr. Loftus

Feb 28 2020

Review for Dr. Rosenberger

He knows what he’s doing.

Feb 15 2020

Review for Dr. Loftus

Got in within 5 min. Very efficient, clean office.

Feb 14 2020

Review for Dr. Amis

Dr. Amis took the time to thoroughly and clearly explain my problem, and the options for treatment. I felt truly seen, not rushed through like I did with a previous hand surgeon. His calm and open demeanor were most helpful when I had to endure a steroid shot. I recommend him wholeheartedly!

Feb 12 2020

Review for Dr. Amis

Dr Rose preformed a Miracle surgery on my ankle and foot. An accident left my foot broken in a disturbing direction. He has returned my ankle and foot back to normal. He and his kind knowledgeable staff are ready to assist me on anything. Thank you Dr Rose. This was about 4 years ago. Blessings

Sherry Feb 08 2020

Review for Dr. Rose

By far highly recommended as he gives excellent care and is an intelligent provider. My breast lift looks great. The staff are responsive. His surgical estimate was far less time than the other physicians I consulted with.

Feb 05 2020

Review for Dr. Mosier

Feb 02 2020

Review for Dr. Patel

Doctor Handy has taken care of my feet for several years. I have had several surgeries on both feet. I just had surgery. I had a hammer toe and a bunion on the same foot. My surgery went well and his care has been great. I do recommend him highly

Feb 02 2020

Review for Dr. Handy

W. Kolinek Jan 31 2020

Review for Dr. Loftus

MarySue Upton Jan 30 2020

Review for Dr. Loftus

Dr Onan was wonderful. Very professional, friendly, caring and took the time to explain what was going on with my back.

CG Jan 27 2020

Review for Dr. Onan

Sandy L. Jan 25 2020

Review for Dr. Amis

This was my first visit and I am well pleased with the start. Dr Amis was a pleasure to meet. He described my hand problems in terms I could understand and came up with a game plan to get me better. He genuinely cares.

Rodney Spann Jan 24 2020

Review for Dr. Amis

Dr. Loftus changed my life! I was in a tremendous amount of pain. He was incredibly patient and informative. I highly recommend him to anyone suffering from mild to severe back and leg pain!

Khaliah Rawls Jan 23 2020

Review for Dr. Loftus

Dr. Loftus and his whole team are professional, and very knowledgeable in their fields- from the reception to the top Doc, 100% great team!

Christine Anderson Jan 11 2020

Review for Dr. Loftus

LoriAnn Jan 10 2020

Review for Dr. Amis

Barbara Vallone Jan 04 2020

Review for Dr. Rosenberger

PatientX Dec 31 2019

Review for Dr. Loftus

Greg Gilleland Dec 27 2019

Review for Dr. Amis

J. Parsons Dec 21 2019

Review for Dr. Amis

Dr. Amis is very attentive to my problem, makes a diagnosis and gives me the needed solution. I am very happy with him and have referred several friends to him.

Ronald Liedeker Dec 21 2019

Review for Dr. Amis

Tyler Dec 17 2019

Review for Dr. Onan

Gaston Magrinat Dec 14 2019

Review for Dr. Amis

Scott Dec 13 2019

Review for Dr. Sharma

Very kind gentleman. Great surgeon that truly cares about his patients.

Patti W Dec 13 2019

Review for Dr. Loftus

RAVINDRA NAGRAJ Dec 12 2019

Review for Dr. Rosenberger

Had surgery(thumb) in 2013 and still have numbness/tingling. Dr Patel treated his staff(PA) badly.

Paula Cross Dec 05 2019

Review for Dr. Patel

He had an easy but confident manor

Barry Davis Dec 02 2019

Review for Dr. Smith

I decided to go see him for a mass on my wrist because he had nothing but great reviews. So glad I did! He’s incredibly knowledgeable, patient, and a great surgeon. His office staff is also nothing less than amazing. Highly recommend Dr. Amis.

Nov 26 2019

Review for Dr. Amis

Dr. Amis is very professional, knowledgeable, personable, and thorough. He explained everything in great detail, about my hand and shoulder issues, during my recent visit. He is straight forward and honest, which is very refreshing. And his staff was excellent. I highly recommend Dr. Amis!

Nov 23 2019

Review for Dr. Amis

John Bloodworth Nov 23 2019

Review for Dr. Amis

Dr Sharma saved my hand after a gun accident. He is fantastic!

Nov 16 2019

Review for Dr. Sharma

Susan Margeson Nov 15 2019

Review for Dr. Amis

My son (14) fractured two of his fingers and Dr. Amis made him very comfortable in the office. Everything went just right, from the scheduling to the visit itself. I would highly recommend Dr Amis.

Kristian Poscic Nov 14 2019

Review for Dr. Amis

Am in the medical field both clinically and administratively. This office is a model medical practice. Cannot say enough good about Dr and his staff. Very personable, professional, efficient and top notch. Not a “doc-in-the box”.

Sharon Larson, BS, MA, Retired USAF Oct 30 2019

Review for Dr. Mundanthanam

Dr Amis is awesome. He reviewed my X-rays with me, explained my break, plan for the OR and plan post op. His office staff is very nice, super efficient, office wait times are short and I’ve witnessed how caring they are about their patients.

Jill Oct 17 2019

Review for Dr. Amis

Very pleased with Dr. Bailey! He called me before the procedure and walked me through everything. He made sure I was comfortable with the plan and was very reassuring. Everything went well pre/post thanks to Dr. Bailey and the team at Surgicare of South Austin.

J Moran Oct 15 2019

Review for Dr. Bailey

Justin Oct 11 2019

Review for Dr. Onan

Dr. Stancey has always been great. However, she has an office person by the name of Tracy who is very abrasive and curt when talking with customers. I always dread dealing with her and finally just switched fo a different Dr. because of this staff person.

Myopia in TX - Oct 10 2019

Review for Dr. Stancey

Excellent, felt good after appointment

John judd Oct 07 2019

Review for Dr. Onan

Location

Northwest Hills Surgical Hospital

6818 Austin Center Blvd, Austin, TX 78731

Frequently Asked Questions

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