hospital-image
hospital-image

Williamson Medical Center

Williamson Medical Center is a medical facility located in Franklin, TN. This hospital has been recognized for Outstanding Patient Experience Award™.

72%

Patient Experience Rating

8% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2023)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Better than Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10

6% higher than the national average

72%

Would definitely recommend

8% higher than the national average

Williamson Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%75%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%74%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%57%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%56%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%82%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%47%

Williamson Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%55%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%66%

Providers

Provider Reviews

Wasn’t in a hurry with me answered all my questions

Delores Alexander Jul 19 2024

Review for Dr. Sumner

I came to see Dr. Andreson to help diagnose the cause of painful periods and heavy bleeding. She asked if I was trying to get pregnant, and at the time I wasn’t. She recommended birth control but I tried that before and it didn’t help. I expressed my concerns and she was VERY cold and disinterested....

Jul 18 2024

Review for Dr. Andreson

Very impressed with her thoroughness. Seems to be doing all she can to find out what’s wrong.

Carolyn Lipscomb Jul 18 2024

Review for Dr. Hunt

Quick response from nurse taking vitals. Dr. Milstone arrived shortly after. Immediate diagnosis and explaination of treatment. Asthma under better control within (2) two days. I always count on Dr. Milstone, and have for many years.

Hilton Jul 18 2024

Review for Dr. Milstone

Dr Land was very personable and thorough with her full skin exams on myself and my husband. I would highly recommend her to everyone looking for a dermatologist!

Rebecca Hanback Jul 18 2024

Review for Dr. Land

Location

Williamson Medical Center

4321 Carothers Pkwy, Franklin TN 37067

CallDirections

(615) 435-5000

Frequently Asked Questions

Where is Williamson Medical Center located?

Williamson Medical Center is located at 4321 Carothers Pkwy, Franklin, TN 37067. Find other locations and directions on Healthgrades.

Has Williamson Medical Center won any recent awards from Healthgrades?

Yes, Williamson Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.

Is Williamson Medical Center highly rated with patients?

71% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Williamson Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Williamson Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Williamson Medical Center profile..

How does Williamson Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

4321 Carothers Pkwy

Franklin, TN 37067

Directions

(615) 435-5000