West Tennessee Healthcare Volunteer Hospital

67%

Patients that would definitely recommend
3% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Bloodstream infection following surgery

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

67%

Would definitely recommend
3% lower than the national average

West Tennessee Healthcare Volunteer Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%85%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

West Tennessee Healthcare Volunteer Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Dr. Ashraf Alqaqa, MD

Cardiology

4 Ratings
Dr. Ashraf Alqaqa, MD

Leslie Ary, ACNP

Nursing (Nurse Practitioner)

Leslie Ary, ACNP

Dr. John Blankenship, MD

Family Medicine

6 Ratings
Dr. John Blankenship, MD

Dr. Samuel Bradberry, MD

Family Medicine

Dr. Samuel Bradberry, MD

Dr. Carla Brown, MD

Emergency Medicine

Dr. Carla Brown, MD

Dr. Jennifer Burgart, MD

Family Medicine

9 Ratings
Dr. Jennifer Burgart, MD

Dr. Michael Calfee, MD

Orthopedic Surgery

21 Ratings
Dr. Michael Calfee, MD

Dr. Kenneth Carr, MD

Family Medicine

7 Ratings
Dr. Kenneth Carr, MD

Dr. Louis Caruso, MD

Cardiology

3 Ratings
Dr. Louis Caruso, MD

Dr. Norberto Celarie, MD

Emergency Medicine

Dr. Norberto Celarie, MD

Dr. Fred Cox, MD

Internal Medicine

1 Ratings
Dr. Fred Cox, MD

Brenda Dexter, APRN

Nursing (Nurse Practitioner)

10 Ratings
Brenda Dexter, APRN

Dr. William Eason, MD

General Surgery

Dr. William Eason, MD

Dr. Lesa Edwards-Davidson, MD

Family Medicine

1 Ratings
Dr. Lesa Edwards-Davidson, MD

Dr. Walter Fletcher, MD

Family Medicine

10 Ratings
Dr. Walter Fletcher, MD

Dr. Shant Garabedian, DO

Emergency Medicine

3 Ratings
Dr. Shant Garabedian, DO

Dr. Allen Gooch, MD

General Surgery

2 Ratings
Dr. Allen Gooch, MD

Dr. Toby Hampton, MD

Emergency Medicine

Dr. Toby Hampton, MD

Dr. Karen Hanks, MD

Internal Medicine

Dr. Karen Hanks, MD

Dr. Michael Hinds, MD

Internal Medicine

5 Ratings
Dr. Michael Hinds, MD

Dr. Anna Hopla, MD

Nephrology

2 Ratings
Dr. Anna Hopla, MD

Dr. William James, MD

Internal Medicine

1 Ratings
Dr. William James, MD

Dr. David Jones, MD

Internal Medicine

2 Ratings
Dr. David Jones, MD

Dr. Bhekumuzi Khumalo, DPM

Podiatric Surgery

11 Ratings
Dr. Bhekumuzi Khumalo, DPM

Dr. Dwayne Likens, DO

Family Medicine

Dr. Dwayne Likens, DO

Dr. Susan Lowry, MD

Family Medicine

12 Ratings
Dr. Susan Lowry, MD

Dr. Elizabeth Lund, MD

Obstetrics & Gynecology

10 Ratings
Dr. Elizabeth Lund, MD

Dr. Sue Miller, MD

Emergency Medicine

Dr. Sue Miller, MD

Dr. Kofi Nuako, MD

Gastroenterology

22 Ratings
Dr. Kofi Nuako, MD

Dr. Ayodele Olusanya, MD

Internal Medicine

1 Ratings
Dr. Ayodele Olusanya, MD

Dr. Nikhil Patel, MD

Gastroenterology

8 Ratings
Dr. Nikhil Patel, MD

Dr. Keener Ragsdale, MD

Orthopedic Surgery

12 Ratings
Dr. Keener Ragsdale, MD

Dr. Jay Ramage, MD

Family Medicine

5 Ratings
Dr. Jay Ramage, MD

Michael Scates, MS

Physician Assistant (PA)

Michael Scates, MS

Dr. James Shore, MD

Family Medicine

7 Ratings
Dr. James Shore, MD

Dr. Daniel Sumrok Jr, MD

Family Medicine

3 Ratings
Dr. Daniel Sumrok Jr, MD

Dr. Suresh Thota, MD

Internal Medicine

Dr. Suresh Thota, MD

Dr. Glen Van Loon, MD

Endocrinology, Diabetes & Metabolism

9 Ratings
Dr. Glen Van Loon, MD

Dr. Joshua Whitledge, DO

Family Medicine

9 Ratings
Dr. Joshua Whitledge, DO

Dr. Kumar Yogesh, MD

Pulmonary Disease

4 Ratings
Dr. Kumar Yogesh, MD

Provider Reviews

Dr Hinds has been our doctor for a number of years. We have lived in a lot of places from California to Connecticut and now in Tennessee so we've had several doctors. I have to say that we've never had a more caring doctor than Michael Hinds.

Apr 29 2019

Review for Dr. Michael Hinds, MD

Dr. Van Loon is the best! He is most sincere and capable. He cares about his patients. It's too bad there aren't more doctors like him. I'm old and have only seen 4 or 5 in his league.

Mar 20 2019

Review for Dr. Glen Van Loon, MD

Mar 15 2019

Review for Dr. James Shore, MD

A most outstanding doctor. He performed a bunionectomy on both of my feet. He carefully explained what was going to happen and how I was to care for my feet after the surgery. ABSOLUTELY NO PAIN AFTER SURGERY. I would recommend Dr. Khumalo for any of your podiatry needs.

Mar 12 2019

Review for Dr. Bhekumuzi Khumalo, DPM

I was very disappointed in Dr Calfee. His staff is excellent.

in SOUTH FULTON, TN - Jan 15 2019

Review for Dr. Michael Calfee, MD

She has always spent time to go over my medical issues and treat in a kind professional matter. I appreciate that she listens to my concerns and addresses them. One of the best doctors I have had.

in Lexington , TN - Nov 20 2018

Review for Dr. Susan Lowry, MD

Dr. Lowry had been my doctor for more than 10 years. I trust her with my health care. She is compassionate and is great at referring me to specialists. One of the best doctors I have ever seen in taking care of her patients.

Nov 16 2018

Review for Dr. Susan Lowry, MD

in Camden, TN - Oct 09 2018

Review for Dr. Shant Garabedian, DO

Very caring. Yet professional. Very knowledgable. They do not overbook here. Ease of getting an appointment. Reception and office employees nice and helpful. Nice new building. Always a pleasant experience. :)

in South Fulton, TN - Sep 04 2018

Review for Dr. Joshua Whitledge, DO

Aug 30 2018

Review for Dr. Michael Calfee, MD

Love, love, LOVE Dr. Burgart! She is the most sweet and down to Earth doctor I've ever had in Martin.

Apr 05 2018

Review for Dr. Jennifer Burgart, MD

Dr Calfee takes time to listen to his patients. He is kind, helpful and competent. Would recommend to anyone seeking this type of care. He explains things in a way the average person can understand. Very down to earth.

Mar 15 2018

Review for Dr. Michael Calfee, MD

in Dresden - Feb 23 2018

Review for Dr. Keener Ragsdale, MD

in Dresden tn - Feb 23 2018

Review for Dr. Keener Ragsdale, MD

Jan 31 2018

Review for Dr. Ashraf Alqaqa, MD

Dr. Ragsdale gives you his full attention and makes you feel heard. He doesnt rush in and rush out like most doctors.

Union City - Dec 29 2017

Review for Dr. Keener Ragsdale, MD

Dr. Ramage is extremely thorough and cares about his patients. Great care!

Dec 24 2017

Review for Dr. Jay Ramage, MD

Took time to really listen to me. She worked with me to get treatment I was comfortable with. I would recommend her to all my friends and family.

in Martin , TN - Nov 10 2017

Review for Dr. Jennifer Burgart, MD

Very rude! And for a man of advanced age himself, he cursed and wrote off every concern with “well he is old”.. He dismissed a patient who had pneumonia! Maybe it’s time for him to consider his own age!!

Martin, TN - Oct 27 2017

Review for Dr. James Shore, MD

Loved him!!!! He put me at ease and made me feel like part of the family!!

Jun 19 2017

Review for Dr. Michael Calfee, MD

He has a very bad bed side manner. He is not good to his patients.

in Big Sandy - May 02 2017

Review for Dr. Jay Ramage, MD

in Clarksville, TN - Mar 24 2017

Review for Dr. Nikhil Patel, MD

in South Fulton, TN - Mar 15 2017

Review for Dr. Joshua Whitledge, DO

Dr. Alqaqa is well versed in his field and I have full confidence that he will bring me to a better state, a.k.a. get me feeling better.

in South Fulton, TN - Mar 15 2017

Review for Dr. Ashraf Alqaqa, MD

Dr. Yogesh is an excellent doctor he has been my doctor for the past 10 + years. i have every confidence in him and his decisions concerning my care.

Murray, KY - Mar 03 2017

Review for Dr. Kumar Yogesh, MD

His Pa Dr. Barker did not help me one bit I will never go back

Union City, TN - Feb 14 2017

Review for Dr. Keener Ragsdale, MD

Dr. Calfee is a very good Dr. , he has replaced my knee and did surgery on my foot. He is kind and compasionate and is willing to help you. I can still walk because of him. LOVE HIM Great Dr.

in Paris, TN - Feb 13 2017

Review for Dr. Michael Calfee, MD

Kind, caring and very profesdional! My surgery went great!

Atlanta, GA - Jan 29 2017

Review for Dr. Michael Calfee, MD

in Dresden, TN - Jan 19 2017

Review for Dr. Keener Ragsdale, MD

in TN - Nov 17 2016

Review for Dr. Anna Hopla, MD

Dr. LUND has awesome bedside manor as well as she always makes sure you understand what she is telling you. She is the most gentle Ob/Gyn the have ever seen. She goes above and beyond for her patients.

in Martin, TN - Nov 08 2016

Review for Dr. Elizabeth Lund, MD

in Martin, TN - Oct 03 2016

Review for Dr. Kofi Nuako, MD

Great doctor. Listens and cares! Which I think are extremely important when it comes to my health. I have been to several doctors in my life and he is the best.

Union City, TN - Sep 13 2016

Review for Dr. Kumar Yogesh, MD

Dr. Patel is a wonderful doctor he was as always took very good care of me and yesterday I was at the hospital and I was so sick and he set there and seeing me through it and help me through it thank you dr. Patel. Linda B

in Dresden, TN - Sep 08 2016

Review for Dr. Nikhil Patel, MD

in Woodland Mills, TN - Sep 02 2016

Review for Dr. Bhekumuzi Khumalo, DPM

This Doctor is amazing! He explains everything so well, and just seems like he really cares. Couldn't have been blessed with a better dr. Thanks, Moranda

in PURYEAR, Tn - Aug 19 2016

Review for Dr. Nikhil Patel, MD

Dr. Nuako, Ms. Laura , and Ms. Amy are such caring, patient, and knowledgeable providers, I couldn't imagine trusting anyone else with my healthcare! To make things even better, his staff is so polite and helpful!

Dyersburg,tn - Aug 11 2016

Review for Dr. Kofi Nuako, MD

Dr. Nuako is amazing and so is his staff. One of the most helpful offices I've ever been in! I would recommend him to anyone!

Memphis, TN - Aug 02 2016

Review for Dr. Kofi Nuako, MD

in Fredonia, KY - Jul 11 2016

Review for Dr. Glen Van Loon, MD

in Paris, TN - Jul 10 2016

Review for Dr. James Shore, MD

in Humboldt, TN - Jul 08 2016

Review for Dr. Michael Calfee, MD

Very knowledgeable, explained how and why to follow his directions on post- op care.

in Clinton ky - May 24 2016

Review for Dr. Bhekumuzi Khumalo, DPM

Very considerate. Spent lots of time and got my son back playing!

in Martin, Tn - May 17 2016

Review for Dr. Keener Ragsdale, MD

The doctor was likable and friendly, and a good/great surgeon, but lacked post surgical compassion, and showed no interest in managing my complaints about severe pain.

in Sambyrg, TN - May 05 2016

Review for Dr. Bhekumuzi Khumalo, DPM

I love Dr.Lowry . I have been going to her along time and she has never done me or my husband wrong. So yes I would recommend her and I have. She is the best. :)

in Martin TN. - Apr 05 2016

Review for Dr. Susan Lowry, MD

in San Diego, Ca. - Mar 09 2016

Review for Dr. Glen Van Loon, MD

He was very thorough, asked me a lot of questions, was open minded to alternative therapies and had really great bedside manner.

in BEECH BLUFF - Feb 20 2016

Review for Dr. Shant Garabedian, DO

She was amazing. I had a very difficult situation and she was very honest and straight forward with me about how to fix it. Her post op care was wonderful and I would never go to anyone else.

Feb 11 2016

Review for Dr. Elizabeth Lund, MD

Dr. Sumrok is a very caring doctor. He has been our family doctor for 25 years.

in Mc Kenzie, TN - Feb 11 2016

Review for Dr. Daniel Sumrok Jr, MD

Awesome doctor, Awesome Staff!!

Oct 06 2018

Review for Dr. Kofi Nuako, MD

Location

West Tennessee Healthcare Volunteer Hospital

161 Mount Pelia Rd, Martin, TN 38237